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FairPrice Furniture Physical store

FairPrice Furniture Physical store

4.7 from 173 reviews

Reviews

4.7

173 reviews
5
(156)
4
(4)
3
(0)
2
(1)
1
(12)
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Braybrook Store Review

published

Outstanding Customer Service by all in Braybrook. Very friendly. Not pushy at all. Bashshar in particular was extremely helpful, honest, patient and understanding.
Furniture is amazing. Highly recommended. 5 Stars ⭐⭐⭐⭐⭐

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook Melbourne Victoria
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Karan

KaranGreater Melbourne (Outer), VIC

  • 2 reviews
  • 5 likes

Terrible product

published

Bought sofa from the hoppers Crossing couple of years back has noticed that there is manufacturing fault and now they are not excepting it and do not want to know anything about it. Terrible customer service and really bad furniture quality.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationHoppers crossing Victoria
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Natalia

NataliaGreater Melbourne (Metropolitan), VIC

Bad customer service

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationPreston Victoria
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Steph

StephGreater Melbourne (Inner), VIC

Affordable and good quality

published

It was an easy setup.
Great deal on 4 seater table and coffee table. Sturdy and strong furniture ☺️
Very friendly staff with next day delivery.
I am very happy I came across this store

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMelbourne
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Sheri TeMiha

Sheri TeMihaGreater Melbourne (Outer), VIC

Professional Sales Service and Advice

published

As a happy & satisfied returned customer, the professional sales service and extensive knowledge of the product range on the floor was much appreciated.
Product quality is above standard, yet the prices are great!
Thank you for the transparency regarding the terms and conditions and delivery details.
Enjoyable experience to shop in your store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHoppers Crossing
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Samuel

SamuelGreater Melbourne (Metropolitan), VIC

Great customer service by Vivian! (Braybrook store)

published

Vivian was excellent, she helped me put together a lounge room set up and even put it all together in store so i could see what it would look like! Great advice & practised social distancing while still providing a perfect customer experience. Vivian is without a doubt a credit to the company & store!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
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This is amazing

published

Amazing job from vivan such a lovely women help us to decide what mattress to buy
Was completely satisfied with got it at a great price!! Can say I will coming back again

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationBraybrook
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Rhach V.

Rhach V.Greater Melbourne (Metropolitan), VIC

Best Prices and Excellent Customer Service (Braybrook Store)

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers

Great customer service from Vivian T at Braybrook

published

We bought a sofa from Vivian (Braybrook) - she was engaging and very helpful especially showing us how we can change the sofa to suit our taste/comfort level. We were pleasantly surprised that that the sofa was delivered a few days later (normally its weeks)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook VIC
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Phong N.

Phong N.Greater Melbourne (Metropolitan), VIC

Shout out to Ms.Vivian

published

Highly Recommended Ms.Vivian at Braybrook Store for anyone who want to mix & match your furnitures. She helped us to find the highest quality products with best price !!! most suitable for myself

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Kara

KaraVictoria

Vivienne at the Braybrook store was an amazing help! Definitely will be returning for other products.

published

Completely satisfied with the mattress - thanks to the staff at Braybrook, great sales in there and a free little gift from them to say thank you!
I went straight to the depot to collect the item.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
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The reviewer stated that an incentive was offered for this review

Elvin P.

Elvin P.Southwest, VIC

The best customer engagement and products!

published

I was highly satisfied with the customer service I received at Fair Price furniture, I had so many question on some products I was interested in and the store attendant; Dheeraj was very engaging and patient, he answered all my question and queries and in the end I bough a bed frame I was super happy with. The level of quality of their products are exceptional as well! So happy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers crossing
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Chris

ChrisGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Great customer service

published

Great customer service with a very good range of quality furniture. Vivienne was extremely helpful and offered good discounts on the items that we selected. Very pleased with my purchases.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook Store
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Amazing bed and great quality

published

We brought a king bed in 2019 and we are very happy with it. Great pricing and no compromise on quality. The Nunawading shop had a very good collection and one stop shop for all your furniture needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading fair price furniture
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Ritu

Ritumelbourne

  • 3 reviews
  • 1 like

Very bad inventory management for delivery but excellent customer service at store

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers
Furniture Shops

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Nikhil

NikhilGreater Melbourne (Metropolitan), VIC

perfect and helpful for customers

published

Perfect and really helpful for customers. Good ambience and engaging to customers. Helped a lot.Thanks to the lady, she helped us to buy the appropriate bed we are looking for.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationbraybrook
See all answers

Braybrook Store - Great service

published

Went there to get a sturdy and firm mattress. It did not disappoint me at all. Customer service from Kulwinder was great and got the mattress delivered smoothly in just two days.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBraybrook
See all answers

Fully satisfied in braybrook store

published

Very satisfied with staff and he helped us to find the right furniture and he helped us to arrange the delivery quickly! Will
Come back for my other furniture and will recommend to my other friends

Product Appearance Not as advertised
Store LocationBraybrook
Caressa

CaressaVictoria

Braybrook store

published

Great helping staff !
GREAT FURNITURE
We will definitely go back for more and tell our family and friends about braybrook store! Thanks again for the help and recomandons to the best of what we are looking for

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook
See all answers
Tahlia1111

Tahlia1111Greater Melbourne (Outer), VIC

Fantastic service & prices!

published

Went in to find a couch for my first home with my fiance. The lovely man (name starting with K) was incredibly helpful and polite and made the experience seamless. Couch quality was immaculate and well priced! Also purchased three lamps. Highly recommend this shop for service and quality furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBraybrook store
See all answers
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