i really dislike giving negative reviews unless its seriuolsy incompitent or unprofessional.
today i tried calling my office and noticed i couldn't get through. After diagnosis we realised its fakrotels fault. They disconnected a business connection because we recently migrated their platforms. We had credits on their system and yet not a simple phone call or email to advise we need to update credit card details. i am done with fakrotel.faktortel if your reading this i dont need credits i wanted service. i have money and all it took was us to be aware of what was the problem to fix it......This ludicrous behaviour. since it happen i think they realised they need to change their accounting practices.