Heat pump hot water system
Rang Fallon in the middle of Covid 19 to discuss supply/install a heat pump hot water system and they said they werent interested in discussing without a site visit. expensive
Good tradespeople/salesperson very disappointing system
My reservoir gas hot water system was not working, I was very appreciative of Fallon Solutions for being able to fit me in very quickly during the COVID crisis. A very nice professional tradesman/salesman was sent, I asked for a quote for a replacement and the option of changing to electric. He quoted on a reservoir electric and gas instantaneous. I was advised that the system I had was recalled and not made any longer (however I now see they are on the Fallon website) the option of reservoir was not really on the table as an offered option ...from there on. I was told the tradesman had installed an instantaneous system that morning it could be done that day only takes a few hours. I had my reservations about instantaneous system and questioned the tradesman, he assured me the problems of regulating hot water flow had been sorted now these were good units. Very poor advice, instantaneous is a joke. We now rarely have any hot water. The work was expensive though done very well, and when your stuck in a situation with limited options you don't expect to be on the up sell as well. This felt like a quota or available experience situation. Extremely disappointing that we have no hot water and I am out of pocket $2246. NO HOT WATER Very unhappy. 4 minute shower loss of hot water 4 times!!!
Jake M from Fallon Solutions did a fantastic job replacing our hot water cylinder. Jake was so helpful explaining all my options clearly and in a relaxed way. He kept me informed and explained the work completed including tips to extend the life of our new hot water cylinder. I would highly recommend Jake M to anyone wanting a friendly reliable and honest professional tradesman.
Jake M from Fallon Solutions was so professional in resolving our hot water cylinder problem. He provided me with quotes and discussed options in a relaxed way. I would highly recommend Jake M to anyone.
- Fallong Solutions Hot Water Repairs & Installation
- Verified customer
Hot Water Again!
For the second time in three weeks Fallon came galloping to my rescue. First was the fridge, and now this time, the old hot water system looking ready to blow and flood my unit. Cameron arrived on time & provided a very fair quote which I accepted. I wasn’t game enough to use my hot water system until it was replaced but I didn’t have to worry. Cameron advised he would replace it straight away. It wasn’t an easy job as the system was in a linen cupboard & Cameron was careful to ensure water didn’t damage my carpet. He worked for several ho...urs without a stop but kept me up to date along the way. At the end of installation Cameron walked me through the new system and also showed me how to replace the batteries in the emergency stop unit. He was professional, friendly and made me so relieved with the work he was doing. Thank you Cameron!
Prompt and efficient service
Huge thanks to Steve Hayes and electrician Morris for installing our new Hot water systems. Fast, friendly service, great advice on products and also on some plumbing advice down the track. Highly recommend
Great And Perfect
Thanks Chris Csortos for a great and surperb job. A very happy customer. Would recommond Fallon to anyone, great services with a friendly smile. Rung Friday, fully repaired on Saturday.
Continuous Hot Water Again
Warren went the extra mile explained how things worked as he did his thing and to make sure I was happy with his work. Really helpful and great service!! :) We will use Fallon Solutions again.
Thanks for the Hot Water!!
Dan H. thanks for the prompt service, excellent explanations of the problems and the projected costs. Also, the "extra" service with advice on other electrical issues in the house. I would recommend Dan most highly.
False and misleading
The office staff were false and misleading. I had to ask over five times if there was any extra charges before she told me that there would be extra charges.
Fast, friendly and efficient service
Thanks Chris C for assessing and installing our new gas hot water system. Arrival call gave me an hours warning. Fast and friendly service - explained all options well, and left a clean worksite when finished.
After phoning Fallon Solutions about problems with my hot water system tripping the electricity circuity breaker, they arranged for Pat McAuliffe to come out the same day. He phoned when he was on the way and arrived at the expected time. After diagnosing the fault he spent a great deal of time chasing up my options for a fix, explaining them to me and booking my choice in for the next day.
Awesome service and work performed by the plumber and electrician.
Joshua Brown installed a new Vulcan hot water system in our unit including installing new tap in the kitchen and fixing our bathroom. He did an exceptional job. I would highly recommend him for any plumbing job. Friendly and professional guy. Appreciate the work you did. Keep up the great job Josh
Excellent Service Very Impressed!
I have just has my hot water system replaced. The plumber called me beforehand and arrived spot on time. He was friendly and professional. The installation was quick and efficient and i had everything explained to me at the end in terms of the maintenance for my new system. The whole area was cleaned and hosed down. I would definitely recommend Fallon Solutions to friends and family. Thank you very much Josh B excellent service!
Excellent service rendered
Josh Brown has shown a very high standard of workmanship in carrying out various plumbing aspects required in my Unit due to leakages over the years. He arrived punctually and immediately set to checking what was required , explained in detail the costs involved and once agreement was arrived at, commenced working in a most professional manner. His work was neat and quick and I was pleasantly surprised at the finished result of new ceramic taps replacing my old system, as well a flexible hoses. Josh has a very likeable personality, showing respect at all times for my requirements. I highly recommend Josh and as I require more work done in future I will certainly call for his services again. Marge
New Hot Water Heater
Luke S and Josh B from Fallon Solutions installed a new Rheem hot water heater at our home. The work was done efficiently and we are very happy with the outcome.
We had Warren come to our place to replace a hot water system. He was very thorough and gave us lots of options to choose from. Everything was able to be done on the day and we are very impressed with his work. He also took hygiene very seriously. Very happy with all the services we have had done by Fallon.
Excellent customer service
We had Steve and Morris complete a new hot water installation today. Both Steve and Morris went above and beyond in customer service and we are super happy with their professional work ethic and they were both friendly and helpful. We would not hesitate to recommend both Fallons and Steve and Morris.
Thoughtful and efficient service.
Warren came to my home, gave measured and thoughtful advice, and replaced my hot water system all within 4 hours. The service provided was professional, friendly and well executed. I won’t hesitate to call Fallon Services again should the need arise.
Justin Endicott from Fallons was great. Good professional, timely service and solution to plumbing problem in an emergency situation. I have previously used this company and been very happy with the service provided.
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