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Fallon Solutions Plumbing
4.8 from 564 reviews · View Statistics
See the Best Plumbers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Fallon Solutions

Pros

Plumbers boast versatile skillsets
Issues were resolved rapidly
Professional customer service

Cons

Additional non-advertised dispatch fees

Reviews

  • Customer Service
    4.8 (433)
  • Timeliness
    4.8 (426)
  • Job Satisfaction
    4.9 (409)
  • Rates and Fees
    4.2 (380)
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vdono
vdonoSouth East Queensland, QLD
  • 2 reviews

Arrogant and Price Gouging

published
Customer Service
1/5
Rates and Fees
1/5
Incentivised Review No
Fallon Solutions
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Linda W.
Linda W.South East Queensland, QLD

Brilliant service

published

Shane S & Pomepe T repaired a badly broken stormwater pipe at my home today. These guys rock. They were here when they said they would be, kept me informed, and carried out the work with geniune enthusiasm and skill. I highly recommend the service I received from Fallons. From the call centre staff, to Shane's first visit quoting for the job and Pomepe's skills digging a bl**dy deep trench without breaking a sweat. Thanks guys you did a great job. It was a pleasure doing business with you. I will definitely use Fallons services again.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
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Thank you Linda for writing this lovely review across multiple websites!

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Linda
LindaSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Brilliant service as always

published

Josh B and Navi’s came to me a couple of weeks ago to replace a couple of Dow pipes. They were polite, friendly and efficient. Work done perfectly. I know Fallons are not always the cheapest (this time they were on parr) but you can guarantee they are always a pleasure to deal with.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you Linda for a great review of our Plumbers Josh and Navi!

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Tonya Sanderson
Tonya SandersonSouth East Queensland, QLD

Super Service

published

Big Thanks and a well done shout out to Josh B. Excellent plumber with a great skill set. Thanks so much for the great work & solutions to our home plumbing issues. Loving the taps already. Look forward to using Fallon again.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you Tonya for a great review of Josh and the Plumbing work! We too look forward to delighting you again.

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Solange
SolangeSouth East Queensland, QLD

Professionalism and efficiency

published

Warren came to connect my washing machine to the cold water that had been connected to the hot water by mistake. He was very quick, efficient and had great manners

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you for a great review of Warren and his Plumbing work!

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Kate s
Kate sSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Fallons always reliable

published

Elijah was extremely knowledgeable and explained every step in a coherent manner. He worked well with Alex and they were a real team. Pleasant people to have in my home. Thoroughly recommend Elijah and his trusty side kick Alex.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you Kate for a lovely review of Elijah, Alex and the Plumbing work! It is great to see they showed great team work.

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Catherine Jones
Catherine JonesSouth East Queensland, QLD
  • 5 reviews
  • 1 like

Super service

published

Sam Allen was efficient, courteous, friendly, and his workmanship was really good in assisting with a leaking toilet. Gave us advance warning that he was on the way to us.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you Catherine for a great review of Sam and his great service!

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Excellent job, quick service

published

Called Fallon and they scheduled me in for next day service, which was great. Mackenzie turned up on time and was very professional and knowledgeable. He fixed our problem and did a check around the house for any other issues. Excellent service!

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
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Thank you Niel for a glowing review of Mackenzie and the Plumbing work! We pride ourselves on our timeliness and I am glad this was reflected so well in your experience.

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Eddie
EddieSouth East Queensland, QLD

Charge Like Wounded Bulls

published

Was quoted over $500 dollars for a valve replacement less than 1/2 an hours work. Excuse was that is what the computer says to charge. Got it done for $150. Fallon still charged $50 for giving outrageous quote. Will never use again.

Customer Service
1/5
Timeliness
3/5
Fallon Solutions
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excellent work chaps

published

Nelson & Navin did a superb job on our plumbing, going over and above with exceptional manners and skills to show. We Highly Recommend them - they offer solutions and delivered 100%.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
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Kath
KathSouth East Queensland, QLD

Excellent Job!

published

Warren and Blake replaced a vanity for us. They did a top job! Their work was tidy and efficient. We had a tricky space to work with and they came up with excellent solutions to get what I wanted. Very happy!

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Hi Kath, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in Warren and Blake's visit. I’ll make sure they receive the recognition they deserve.

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PMH
PMHSouth East Queensland, QLD

Professional, efficient and friendly

published

Dylan attended to a number of plumbing issues and resolved them all. He took the time to explain the situation, what he was going to do, and the outcome once completed. Everything was left clean and tidy. Also happy with the total cost. Highly recommended.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you for a great review of Dylan and his Plumbing work!

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Wayne
WayneSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Great service, as usual!

published

Keegan visited today because our water pressure had dropped to an unacceptable level.
He installed a new water pressure regulator with minimum fuss and it's all good now. Very happy with Keegan's professional service.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
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Thank you Wayne for a great review of Keegan and his Plumbing work!

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Fantastic advice and service

published

We required a hot water unit change due to flood damage and Warren from Fallon was fantastic. He advised us around options, helped us choose the best solution and then made it simple and stress free to get the new unit installed. He was punctual, polite, knowledgeable and efficient and I would highly recommend both Fallon and Warren.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you Pete for a glowing review of Warren and the Hot Water Replacement! We are proud to be able to help so many people after the floods in South East Queensland.

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RICKO
RICKO
  • 4 reviews
  • 2 likes

EXCELLENT SERVICE

published

Dan C and Alex N from the Plumbing Team attended at my residence on 28 March 22 to install a new dishwashing machine. They were polite, punctual and very professional.

Customer Service
5/5
Timeliness
5/5
Fallon Solutions
Fallon SolutionsFallon SolutionsSend a private message

Thank you for a great review of Dan, Alex and the Plumbing work!

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Questions & Answers

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Fallon Solutions Plumbing

Details

About Fallon Solutions Plumbing:

Based in Queensland and servicing the Brisbane, Gold Coast, Sunshine Coast, Logan, and Ipswich regions, Fallon Solutions Plumbing offers a full range of plumbing services.

This includes but isn't limited to:

  • gas fittings.
  • drainage services.
  • hot water services.
  • pipe repair.
  • toilet, dishwasher and tank installations.
  • bathroom and kitchen renovations.

All of their plumbers are fully qualified and licenced, and receive ongoing training to help provide you with the best possible service.

It's easy to book a plumber - simply speak to a consultant via the online chat system or phone line, or book an appointment through the online booking form

Points of praise:

  • Plumbers attended to issues swiftly and efficiently. Reviewers who had experienced ongoing plumbing-related mishaps were relieved to finally have their issues resolved.
  • Reviewers were impressed by the versatile set of skills displayed by Fallon Solutions. No task seemed to be too big, with the plumbers going straight to work and getting the task finished in a no-fuss manner. The plumbers were also able to administer minor electrical work if necessary.
  • Overall, the majority of reviewers were happy with the service they had received by this business.

Something to consider:

  • The advertised 'up-front' fees didn't include the additional dispatch fees (this fee is also not specified on the website).

ProductReview_2022 Awards_logo

For the second year in a row, Fallon Solutions Plumbing has taken out a ProductReview.com.au Award in the Plumbers Brisbane & Queensland category. It achieved the award this year thanks to its timeliness and exceptional level of customer service.

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CategoryHome Improvement and Plumbers
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