Water damage inspection
Recently bought a house that needed some work done on it. Warren came out to inspect the cause of water damage in both bathrooms and was able to give us great insight into the issue and possible solutions. He also inspected the taps and plumbing throughout the house and let us know of other issues we had with a broken down quote for all required jobs. Great service and would highly recommend.
Sam Allen fixed the down pipes to the water tank, now better than they were before the problem and also installed some new taps. All work was done in an efficient and professional manner. Sam kept me informed of what he was doing and why and was very pleasant and courteous. Thank you Sam.
replacement of hot water system
Service technician LINCOLN arrived early, promptly identified problem and suggested suitable replacement.This was achieved in an informative but courteous and friendly manner .The workmanship was professional and efficiently achieved.Impressive job well done!
Had a partially blocked sewerage pipe. E-mail contact over w/end, representative made contact first thing Monday morning, booked a same day call out, arrived on time, quote agreed upon and job completed as planned. Services performed by Matt were of a high degree, he was friendly and courteous and left the worksite clean. Charges are up there, pricing bible was part of tool kit, but not a job that can be done any other way when a potential emergency is looming.
Had a blocked downpipe and rang several plumbers for quotes to flush the drainpipe, not a problem they all quoted their prices over the phone for camera inspect and/or jet flush but not Fallon.
They sent out a guy to "inspect" our issue but he just sat down and asked me what I'd already told the person on the phone and wanted $50 to quote me their price for the same services - essentially I paid $50 for them to tell me what their standard fees are!.
They were dearer than all the other plumbers we rang and the guy asked if he could use my rivet...
- Verified customer
Charged almost $600 to replace a kitchen tap. Plumber was here for less than an hour. Quality of work was good but $600 is a crazy amount of money! Also signed us up for their 'Home Protection Plan' which my wife accepted. When I called to cancel this I expected the price would go down as advised by their call centre. I then received an invoice which was more expensive as apparently we had received a 15% discount as part of the plan which we were now not eligible for. This was never explained to me. I certainly won't be using these guys ever again!
I had a blocked drain and needed some other plumbing jobs done. Chris Csortes from Fallon attended and cleared the drain and completed the other jobs in a timely manner. I found Chris to be polite , informative and a pleasure to deal with.
We had a major issue with our drainage. We contacted Fallon and had a very quick response from Shane Scott the Plumber. He was thorough and provided us with detailed information on what the problem was and because he has to return because it is a huge job, he provided us with a temporary solution. He was professional, courteous, efficient and answered any questions we had. I would highly recommend Fallon Solutions. Thanks again Shane
We are a regular Fallon customer and always receive fantastic service. It’s the little things that make a big difference - like the shoe covers the technicians wear to keep our floors clean and the friendly conversation that makes the service seem less transactional. Today, Warren came out and provided considered advice and a thorough plumbing inspection. He was well aware of the latest regulations, and let us know how to get a long life out of our pipes and tap ware. He also unblocked a sink that has been bothering us for a while.
Fast & Efficient
Great work by plumber Shane in Brisbane. He phoned before arriving, quickly unblocked the blocked kitchen drain with minimum fuss and explained the likely problem, then moved on to the shower and replaced the taps, washers and shower head. All work was completed promptly (but not rushed) and tidily. And all on the day before Christmas. I highly recommend using Shane if you're in Brisbane!
Craig provided timely and informative advise on Christmas Eve regarding a blocked down pipe after a huge downpour. His work to identify and clear the blockage was very professional and he didn't hesitate explaining in detail what he needed to do. I would highly recommend Craig and Fallon Solutions.
Leaking Underground Pipe
Josh F and Elijah were fantastic when they came to fix a leaking underground pipe which had been leaking for quite some time. Josh F came to our property the day before to locate the leak using specialised testing equipment. His professionalism and friendly approach is a credit to him. He provided a quote to repair the leak then made an appointment the following day to come and do the repairs. Josh F and Elijah arrived on time and did an amazing job. Both were very approachable and kept us fully informed throughout the process of what needed t...o be done. Their workmanship is great and although they had to dig away some of the yard, they did an excellent job cleaning up after they had finished. I would thoroughly recommend Fallon Solutions to anyone who needs work done at their home.
Delivered on expectation
Had to have a backflow prevention device tested according to city council regulations. These are attached to taps close to grease traps and require testing every year. This was our first but my neighbor had some rogues do a test at his commercial property and they took him for a sucker.
I rang Fallon Solutions, was quoted a price which they emailed me. The plumber would ring me 15 - 30 minutes before arriving. On the day, Joshua F rang 30 minutes before arriving as promised, tested the device, said it was ok for another year and did the pa...
Outstanding service, great outcome
Warren was fantastic. He was punctual, clearly understood what was required and his workmanship was very good. A great experience, I would use Fallon Solultions services again because of him.
5* professional service
Sam Allen was fantastic - he thought outside the box to find a neat solution to my problem, kept me informed re: parts and backed it up with excellent workmanship during the busy Christmas period.
On time, professional, clean and courteous - the ideal trades experience.
I've used Fallon Solution before (aircon) and would always recommend them. This time I had Luke for our plumbing. He pre-sent a text, arrived on time and kept me up to date throughout the job. Great service and very friendly
I really appreciated the help of Josh Brown with a leaking tap. He fixed the problem very efficiently and explained things well. Josh also gave me some useful tips with my hot water system. Thanks again for your help!
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