Plumbers boast versatile skillsets
Issues were resolved rapidly
Additional non-advertised dispatch fees
Reviewer Photos & Videos
Hot Water Again
Our continuous flow gas hot water system failed. System was quite old and had to be replaced so I called Fallon in the morning and their Plumber Joe Jackson was out in the afternoon giving me several options for repair or replacement. I went with the replacement option which also required an electrician to come and fit a powerpoint (also from Fallon). New continuous flow system was installed, up and running that afternoon. Thanks for you professional and prompt service.
Extra Fees on Top
I asked Fallon to come out and provide a quote to re-line a sewer pipe and was told that there was a $49 call out fee, which was OK.
Once the guy arrived he told me that he couldn't provide a quote for a reline unless he did a CCTV inspection. He said that I would need to pay $329 for them to do that.
This additional fee was not mentioned either when I made the booking, nor when I spoke with the guy by phone before he came to site.
It is a dishonest business practice. They get you to pay to get them to site, then they hit you with additional fees when you are already committed
We had a kitchen tap fail and called Fallon. A technician (Sam Allen) was with us the next morning and not only replaced the unit but did a thorough check on the house plumbing. He was able to clearly advise us of our options without any pressure and is organising quotes for any ongoing work. The Fallon company's communication was brilliant and would thoroughly recommend them.
Warren was very quick and efficient replacing the flexible hoses under my kitchen sink. Because the job was an extension of a previous job he didn't charge me for the travel time. I'm very happy with the result.
Warren and Dan were efficient and offered good advice regarding the work to be done and the most effective pricing. They were pleasant to work with and left the space tidy
Excellent customer service
Prompt customer service with expert and friendly assessment and advice from Warren. Really impressed with such great service and very happy with the recommended plumbing solution. Installed and fixed in the same day! We have had a few plumbing issues in an older style home but super impressed with Fallons relative to other plumbers we have used.
Had Shaun B, Alex N and Lochlan J came to my place and fix my drain. Done an excellent job and very
Professional. The boys were polite and explain everything and told me about cost up front. When the job was done they cleaned up - could not falt
Fantastic service from Josh B from Fallon this afternoon.
From when I phoned yesterday to Josh coming out today, the service I received was perfect.
Josh B was incredibly courteous and explained the problems to me. Efficient in getting all three jobs done quickly and perfectly! Thanks Josh!
not reliable service it is very different
my drain blocked and i spoke with operator she said it costs me 49.50 call out fee one hour will be 99.99 but when plumber arrived all different story it costs me nearly 400 dollars so i can not accept it is too expensive on the phone operator told me 100 will do the job one hour but all changed it ripped off fo not go they ripp off
The reviewer stated that an incentive was offered for this review
Home maintenance for future sale of house. Full explanation of work to be done with all costs involved.
Efficient service, polite professional tradesman. Highly recommended Thank you Joseph Jackson and Fallon Solutions
installation of toilet - Jason K did a great job.. thank you.
on time, took great care and provided good information - could not fault
cleaned up area afterwards and would recommend his work
Great Service And Job Done
Nelson and Nathan were both great to deal with in fixing our outside drain issue. Professional service and great end result with fished job leaves me highly recommending them for any plumbing needs required by others.
Very professional and excellent service
Warren came out to identify the point of water leak in the pipe from the main to our house and although it was good news that it's just outside but it turned out to be a more involved job than anticipated, which requires the AC Service people as our AC unit sits right on/near where the leak is. Warren was so efficient in organising and liaising with AC Service people and coordinating his side of repairs. He made it all very easy and that he was very professional, courteous and friendly. Would definitely recommend him!
Replace drainage system
Shane and his partner for the day were on time and completed the job to a high standard. The yard was left as good as when they arrived even though the whole drainage system was replaced. The proof of the pudding will be in the eating and I will need to wait for the next downpour to see it's effectiveness.
Very good service!
Lincoln, did a very good job replacing our gas hot water system, repairing a damaged shower bracket and fixing a leaking garden tap. He was courteous, efficient and friendly. Well done.
Questions & Answers
Sorry, there are no questions about Fallon Solutions Plumbing but you can read 4 questions about Fallon Solutions.
Get an answer from our members and Fallon Solutions representatives
- Fallon Solutions is based in QLD, and mainly sends out plumbers to cities such as Brisbane and the Gold Coast
- This business boasts an extensive list of services including gas fittings, drainage services, and hot water services
- It's easy to book a plumber - speak to a consultant via the online chat system or phone line, or book an appointment through the online booking form
Points of praise:
- Plumbers attended to issues swiftly and efficiently. Reviewers who had experienced ongoing plumbing-related mishaps were relieved to finally have their issues resolved.
- Reviewers were impressed by the versatile set of skills displayed by Fallon Solutions. No task seemed to be too big, with the plumbers going straight to work and getting the task finished in a no-fuss manner. The plumbers were also able to administer minor electrical work if necessary.
- Overall, the majority of reviewers were happy with the service they had received by this business.
Points to consider:
- The advertised 'up-front' fees didn't include the additional dispatch fees (this fee is also not specified on the website).
Fallon Solutions has achieved a 2021 ProductReview Award thanks to their impressive service that has left many customers satisfied.
|Category||Services and Plumbers|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.