I was so looking forward to coming home to a clean home based on the reviews that others have left. Unfortunately this was far from what happened. I had to re-mop the floors. Sinks were left dirty. I paid for an hour of ironing and I'll need to re-iron half of the clothes that the cleaners said had been ironed. The children's bathroom floor hadn't been mopped, nor had the shower been properly cleaned. The kitchen cupboards had not been wiped down, nor had any of the surfaces in the house. This was after 6 hours of cleaning! I'm sure the...two cleaners are lovely people, but I couldn't even tell that they had been, apart from the fact that they left my mop and vacuum in the middle of the room without the chords even tidied away. And for this, they want me to pay $198! I won't be using or recommending Family Clean again.
Thank you Family Clean for sending Francisco and Ana to do my Christmas Clean!
Francisco and Ana came to do my pre-Christmas clean. They were amazing, working away so quietly and efficiently – not only did every room in the house shine, free of dust, the walls, doors, stair railing were all scrubbed clean. The bathrooms were perfection. The carpets and tiles were so clean I wanted to keep them that way forever. But best of all, at the end I had a cup of tea and shared some sandwiches with them. They are beautiful people, learning English in our country and I wish them well. Thank you Family Clean for sending them my way.
Impressive friendly service
I was highly impressed with our cleaners. Sonam performed a spring clean. He initially called with sufficient notice to reschedule, was very flexible and arrived early on the day. A week later we had our first regular clean with Karine, who also arrived early. She swooned over our pets and was vigilant to ensure their safety. Both cleaners worked tirelessly and demonstrated an exceptional work ethic. The unit sparkled after each visit and were both delightful to deal with. Many thanks
The house was in serious need of a spring clean - floors, fans, cupboards etc. I booked 10 hours worth of cleaning which was accomplished by a team of 3 delightful folks from Family Clean. They worked non stop, were friendly, respectful and considerate. They did a first rate job and I didn't have to hover telling them what to do. I would use this service again.
- Verified customer
Perfect clean before we moved in
First time we have used Family Clean. Just bought our home in Brisbane and was awesome to have it pristinely cleaned before we moved in. Professional and reliable service. Thanks again and looking forward to using the regular clean service to make like so much easier.
Home feels fresh and clean again!
Pregnant and struggling to maintain the house as before, I needed help to catch-up so I could prepare for the arrival of baby. Daniel is always on time, super fit and able to reach all the places I can no longer manage. His bright and helpful manner makes cleaning days a breeze and motivates me to tackle projects I've put off for years...like clearing out the wardrobe, old paperwork and the like. Proficient and professional. Booking was a breeze. Infact everything about the Family Clean organisation is a breath of fresh air. If you find yourself falling behind like I did, then I have no hesitation in recommending Family Clean (and Daniel) to help restore your home back to the way you like and maintain it that way.
What a relief ...:)
So pleased when Kayla came for her first clean and left the house with so much sparkle and cleanliness! Kayla seemed to care and appreciate our home as much as we do, as evident by the respect and care she gave it. It has been a delight working with admin and Kayla...... so signing up for a regular 1/14 !!! clean :)
Questions & Answers
I am at Cannon Hill and would like a quote on a 4 Bedroom house for wall cleaning and oven clean? We have high ceilings. Thank you
Jo D.Family Clean
We hope you're doing well. Thank you for reaching out, we'd be certainly able to give you a bit of an estimate in relation to the tasks mentioned. Do you mind please giving us a call (07 3254 2400) or sending in an email to us (firstname.lastname@example.org) and we'd be happy to discuss costs. :) Look forward to speaking again soon. Have a wonderful weekend ahead!
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