Worst best fans i have ever known.
These fans seem good on almost every way except the way they are mounted in there cradle is very poor design. I purchased 5 of these fan, installed by electrician and they were quiet for a day or 2. The main problem is the cradle they sit in to allow them in slanted roof, add the slightest vibration that is all but impossible to remove with counter weights and you get a horrible ticking sound. Add the circular metal hub that hides the cradle and power box that is too small and that creates ticking/rubbing sound. There are 3 issues
Fanco Eco Not Silent At All
We bought 6 Fanco Eco Silent DC fans based on extensive research reading reviews on this site and others one year ago. The ordering process went smooth enough from Fanco but when one fan arrived broken it took 3 months to get a replacement resolved. Fanco refused to take ownership of the problem and passed me on to Beacon Lighting who actually produce/import these fans. It was a complete run around for a few months but after constant prompting to both parties and a conversation with Beacon Lighting state manager the warranty was finally hono...ured. The problem wasn't just the broken fan on arrival but 3 of the remaining 5 fans installed were all noisy - either grinding sound from motor or wobbly with subsequent rocking. Three were replaced in total. 12 months later and I can report they all are quite noisy at various settings. I find the lowest fan setting which we use at night and the time when you want the fan to be quietest is actually when its noisiest. There's one rattling above my head right now as I type this. I do question the quality control and components used. My other comment to be wary of is, the amount of air actually circulated by these fans is not great. I ordered the correct size fans for the appropriate room size, but they struggle to effectively move air. Would I get them again? NO. Would I order through Fanco again? NO. Would I purchase through Beacon Lighting? NO. However I'm not sure if any of the other electrical companies would be any better. It's just a consequence of products being mass produced cheaply overseas so that products can be sold here more cheaply in Australia. At least they're all still spinning
Purchased in January 2019 at Fanco Australia.
Silent yes but there's a catch!!!
We purchased these fans (fans with light attached) based on so many positive reviews. Big mistake! The first lot of 6 fans arrived but 2 of them had faulty blades. We were sent new blades after many emails. After we had them installed by an electrician, 5 of these fans made loud noticeable irregular noises. After much communication and calling upon higher up management we were finally sent new fans. Yes they are silent BUT the timers only work on some fans and not all timing options work. The remotes do not have a logic design but the worst fla...w of these fans is that the lights turn on with the power. Meaning if you have a power outage in the night, the bright lights turn on as the power comes back. Dealing with a frightened toddler in the night was not much fun. We asked the manufacturer about this and the response was that it's a characteristic of the fan and totally normal!! People, ask more questions when you buy any fan. These ones have been a true disappointment unfortunately.
Purchased at Fansonline.
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I bought two of the 52" model with remote and LED light from Fansonline Australia. My purchase decision was based on the excellent reviews here and on the Choice recommendation. Unfortunately, I am extremely disappointed. Both of the fans are excessively noisy in operation and one wobbles so badly that I have been unable to balance it with the supplied weights. As for the LED light, it is totally unsuitable for bedroom environments because it is much too bright and casts shadows. With a 2.4m ceiling height, the LED light is below 2.1m which is...in your normal field of vision and may damage your eyes according to new research. UPDATE The electrician who installed the fans traced the noise to the downrod contacting the cup due to excessive wobbling. Fansonline Australia refused me a refund on the fans, so I am forced to install alternative lighting in the bedrooms.
Purchased in February 2019.
Questions & Answers
Is the Eco Silent dc fan operated from a wall switch, i.e can you turn on and adjust the fan speed from the wall switch or just using the remote? If not, is there a version that can be adjusted from the wall switch?
Also can the light bulb be replaced?
Hi Fdsaj, thanks for your question! The current version is operable solely by remote, but the new “Eco Silent Deluxe” is due to arrive in early 2021, and the model without light will be available with a six speed wall control. You can find the full specs for the Eco Silent Deluxe here: https://www.fanco.com.au/wp-content/uploads/spec-sheets/eco-silent-deluxe-spec-sheet.pdf . This will feature an LED panel that can be replaced by the customer. We’ve also brought out several fans with a wall control option this year including the Studio DC and the new Eco Motion DC, so feel free to check those out too! If you're looking for something with a wall control and easy to replace light sooner, we would suggest looking at the urban 2 with e27 light. If you have any questions, you’re welcome to contact us directly by emailing email@example.com
Thanks for your reply. So with the current version the light is switched on at the wall and the fan is remote?
Are there any stores in Sydney inner west area?
Happy to answer your questions! The light is also operated by the remote =) You can see a full list of our NSW stockists here: https://www.fanco.com.au/stockists-new-south-wales/
Hi there, I'm looking to purchase the fanco eco silent. I've read the gr8 reviews, and the fact this is an economical fan to run is a huge plus. The fact that the light version loses half a star bothers me, but kids have lamps in their rooms so we can work around that and we don't need the light in our room at all.
One reason I like fans in rooms is for the 'white noise' as it helps me sleep better. Currently we have a freestanding fan which covers up most outside sounds. I'm concerned that this fan may actually be TOO quiet. Is there anything else in the DC range that would resolve this, at the same price level?
I note too you have a new version (with wall switch) coming soon. Will it include the remote? Will this be more expensive? Has the light issue been fixed? I am concerned about the non standard battery in the current versions remote, has this issue been addressed? (How long do batteries generally last and how much is replacement?)
Hi there, thanks for getting in touch with us about this. It’s not very often that we hear from people looking for a fan that’s not too quiet! Generally ceiling fans aren’t designed in a way that creates the same kind of white noise as some pedestal fans, regardless of whether they have AC or DC motors. On higher speeds, the air movement might create some noise, but in our experience, everyone has a different level of sensitivity to this, so we generally suggest that customers visit one of our resellers in person to test out some fans for themselves. However we think that it will be difficult for you to find a ceiling fan that produces the type of noise that helps some people sleep!
Regarding the new version, the Eco Silent Deluxe without light will be available with either a wall control or a SMART remote, but the light version will only be available with the SMART remote. The light will be dimmable and CCT adjustable. I think the “light issue” you’re referring to must mean that some customers stated a preference for a dimmer light, and the Eco Silent’s light is quite bright. If this is what you’re referring to, we’re confident that the 8 -step dimming and CCT features will allow customers to adjust the light to suit their preferences.
The remote for the current model takes a 12 volt 23AE battery, which is relatively inexpensive to replace and available through supermarkets and hardware stores – the price will vary between retailers.
All the best! For more information about our fans, you’re welcome to visit our website – we have detailed spec sheets here: https://www.fanco.com.au/ceiling-fan-spec-sheets/
Thank you for that really detailed information. It was very helpful. We currently have fans installed however they turned out to be pretty junky unfortunately (especially as they were not inexpensive and of course the cost of installation adds signficantly to the pricing). These fans were problematic from the get go. 6 years on, two have ceased working entirely (had real issues with these from the start). One in our spare room works well - hardly used, so not surprising. My daughter's rooms - both fans are working, at diminished function.
Regarding the light issue, yes, I have noted that many people say that they are very bright. I have astigmatism so I find bright light at night particularly bothersome, though they light/fan would only be in 'kids' rooms, however I may want to wait for the new version for their spaces since you've mentioned that it will be modified to include a dimmer, which sounds ideal.
With the non light/new version, what features will this include? I guess I need to decide whether to purchase the two non light versions we need, and have them installed pre Christmas or whether I may be better to wait for these?????
I will have to find a local retailer I think so we can test out the volume of the fans. Myself and oldest daughter both have health issues that cause sleep problems and that 'white noise' thing is super helpful.
Hi again, not a problem – happy to help!
It’s up to you whether you wish to wait for the new version, but given your interest in something that emits white noise we agree it would be a good idea to find a local retailer so that you can test a few out. We have a list of stockists here https://www.fanco.com.au/stockists/ .
You can also find a spec sheet with all the details for the new Eco Silent Deluxe here: https://www.fanco.com.au/wp-content/uploads/spec-sheets/eco-silent-deluxe-spec-sheet.pdf, but to give you an idea the main features in the non-light version are smart capability (not available with hardwired wall control), outdoor and coastal rating and available in either a 52 or 56 inch size. Our customer service team is available by email - firstname.lastname@example.org if you have any other questions =)
With an overwhelming majority of reviewers rating the Fanco Eco Silent DC 5 stars, this is a powerful ceiling fan that’s also quiet and economical.
- 5 speed remote control allows you to turn the fan on/off, change the speed, and reverse the direction
- Reversible blades allow you to use the Fanco Eco Silent DC to circulate either warm or cool air, making it suitable for using all year round
- Timer allows you to program the fan for 1 hour, 4 hours or 8 hours
- Available in both black and white, however if you want to purchase this fan with the integrated LED light, it’s only available in white
What reviewers liked about the Fanco Eco Silent DC:
- The quiet operation, helped along by the Eco Silent DC’s timber blade construction, was appreciated by reviewers. They found this especially useful when they wanted to go to sleep at night, but leave their fan running.
- The variable speed settings allowed a good amount of control over the airflow, so that a gentle breeze could be maintained
- Many reviewers commented that the light was a little bit too bright, but it didn’t seem to detract from their glowing reviews of this ceiling fan
- The affordable price was a point of praise for many happy customers
|Features||Lights and Remote Control|
|Colour / Finish||White|
|Manufacturer Warranty||3 year(s)|
|Number of Blades||4|
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