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Fanco Urban 2 (page 2 of 3)
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Great air flow but problem with light shade
This fan is terrific with an almost instant hit of cool air and vetry quiet blades. My electrician is installing three niow but once the lamp shade is on I can't seem to remove it by turnin anti-clockwise. Any tips?
3 comments
The support and assistance that I have received from Fanco since making my initial post has been outstanding, with staff going above and beyond to assist.
Some tips that I have been made aware of:... Read more
1. Spray the light shade at the rim with DW40 wait a few minutes and the try to twist the shade. 2. If that does not work gentle tap the rim of the dish with a rubber headed hammer. 3. In summer the metal casing can expand due to the heat so you can try the above first thing in the morning when its a bit cooler. Thanks very much Fanco. 5 stars for your customer service.Fanco A.Fanco Australia
No problem Marianne, it's our pleasure
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DeniseM SheppartonGoulburn Valley, VIC
- 2 reviews
Franco Fan Review
1. Great product, quiet, easy to install, is effective and does the job very well.
2. Competitive price - I did a lot of comparison before I bought so know I got great value for my money.
3. Extremely helpful and friendly customer service - both before the sale and AFTER the sale, which unfortunately today is rare. Nowadays once the sale has been made there is no concern about after sales service so this was a very nice surprise!
All in all, a very pleasant buying experience and I wish more companies acted like this.
Purchased in September 2019 at Fansonline.
1 comment
Fanco A.Fanco Australia
Hi Denise, thanks so much!
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PamelaSHunter Region, NSW
- 2 reviews
Excellent Fans and light
Quiet Fans.
Fantastic light.
Installation easy by electrician.
Look great in 1910 house with ornate ceiling.
Remote effective.
No wobbling if fans
Summer/winter modes
Lots of light options bright/subdued...
Lovely big blades would be easy to clean no screws on blades
Purchased in August 2019.
1 comment
Fanco A.Fanco Australia
Thanks Pamela, we're glad you like them - we'd love to see pictures of what they look like with the ornate ceiling. If you have any, you can email them to service@fanco.com.au =)
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Find out how Fanco Urban 2 compares to other Ceiling Fans
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Julie
- 2 reviews
This is great
This fan is quiet. It’s has both summer and winter mode which is easy to use via the remote.
The light is bright for me to knit by.
I’m really happy with it .
1 comment
Fanco A.Fanco Australia
Thanks Julie, happy knitting!
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Rob T.South East Queensland, QLD
- 7 reviews
- 6 likes
Very Quite
This fan is the quitest fan I have owned its speeds shift the air in our home very efficiently as well as very energy efficient. Highly recommend this fan in any size room
Purchased in August 2019 at Fans online for A$239.00.
1 comment
Fanco A.Fanco Australia
Thanks Rob, that's great to hear!
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Ute buyer
- 5 reviews
- 2 likes
Can't believe how quiet the fans are
Installed a fan light in the bedroom and one in the lounge room of my one bed apartment, fans are quiet and move plenty of air. Remember to buy two bulbs fir each fan. Happy to recommend theses fan lights to anyone.
Purchased in July 2019 at Fansonline.
1 comment
Fanco A.Fanco Australia
Hi, thanks so much! We're glad you like your fan.
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Great fan with easy to use remote
Great fan way better than our old 3 blade dinosaur that sounded like a jumbo jet about to take off on full speed, relatively easy to install just a little bit of mucking around with the remote receiver to get it all to fit with the wiring inside the roof bracket and get the cover over, super easy operation with the remote, a little motor noise on low otherwise all good.
Purchased in May 2019.
1 comment
Fanco A.Fanco Australia
Thanks Craig, sounds like an improvement on your last fan!
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Bryan TSouthern and Hills, SA
- 5 reviews
Great fan at a reasonable price
This fan contained all the features we were looking for, quite dc motor, light and remote. The dc motor gave us more speeds hence more control. The remote contained lots of features which were an advantage over other fans we looked at including CCT and summer/winter functions. Overall have not been able to fault this product.
Purchased in April 2019.
1 comment
Fanco A.Fanco Australia
Thanks Bryan! That's awesome :)
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Jane
- 4 reviews
Does what it says on the box
Bought this for the lounge room and it is quiet and so useful having the remote operation with a 3 stage dimmable light feature. We highly recommend this fan at such a reasonable price.
Purchased in March 2019.
1 comment
Fanco A.Fanco Australia
Thanks Jane!
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Find out how Fanco Urban 2 compares to other Ceiling Fans
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Andrew
- 2 reviews
Great fan at a great price.
We now have one of these fans in every bedroom in our house. Fan is very quiet and the light works well for the size of the rooms. Great product.
Purchased in March 2019.
1 comment
Fanco A.Fanco Australia
Thanks Andrew! Have a wonderful day :)
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Jeremy M
- 2 reviews
great job
our fan was delivered promptly and was well packaged. the online details were accurate and at the best price I could find. it works a treat - i'm a happy customer
Purchased in February 2019 for A$250.00.
1 comment
Fanco A.Fanco Australia
Hi Jeremy, thanks for your feedback - we love a happy customer!
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LionelSouth East Queensland, QLD
- 6 reviews
Very happy
Installed in our main bedroom replacing an old noisy fan.electrician installed with minimum fuss.very pleased ,very quiet ,good power and output,and love the remote control.too early to measure impact on power bill
Purchased in February 2019.
1 comment
Fanco A.Fanco Australia
Hi Lionel, thanks so much for your feedback, it sounds like everything's working as it should, which is great!
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PeterSydney, NSW
- 3 reviews
- Verified purchase
Satisfied
Very quiet running. Very high air flow. Very happy with the product. Looks modern and has a low profile. 5 fan speeds are very useful to get the right airflow.
Purchased in February 2019 at Fans online for A$289.00.
1 comment
Fanco A.Fanco Australia
Thanks for the review Peter, it's great to hear that the Urban 2 works for you!
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Fiona GPerth, WA
Perfect !
I’m genuinely happy with this purchase. Delivery came fast which was great as it was the final touch to my kitchen Reno. Fan looks great & was really easy to install. Thanks
Purchased in February 2019.
1 comment
Fanco A.Fanco Australia
Thanks Fiona! What a great picture, the kitchen looks great :)
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MatthewMetropolitan Adelaide, SA
- 3 reviews
So far so good. The fan is extremely good at cooling our bedroom
Power is fine, the LED light is clear and bright, noise is minimal and it looks good. Fingers crossed it stays that way as the last fan worked for years
Purchased in February 2019.
1 comment
Fanco A.Fanco Australia
Hi Matthew, thanks for reviewing the Urban 2! We really appreciate your feedback =)
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Find out how Fanco Urban 2 compares to other Ceiling Fans
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John BIllawarra, NSW
- 2 reviews
Great fan and terrific service
Extremely happy, needed a fan in our dinning room as it got very hot on warm days . Electrician has installed and fan runs very quiet and has good dimmable light.
Purchased in January 2019.
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Rod
- 3 reviews
- Verified purchase
Awesome Fans and service
Fans are quiet, very stable, classy looking, work extremely well with great back up service. I have purchased 6 of these fans and looking to order more to replace all of our clunky old fans that have been noisy, too low, metal blades rusting etc. Highly recommend this company and their product.
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Margaretjoy
- 4 reviews
- Verified purchase
Really happy
So quite. Fan moves air well in my big room. Gentle on low speed. Really feel the breeze at doorway and Windows on high. Light options added bonus. Had tiny wobble but kit to balance was so easy to use and now totally stable. Really happy I purchased this fan.
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EliMelbourne
Modern, great airflow, quiet
Got this fan for my living room. Great airflow on high speed, just what I needed. Super quiet and lots of speed options. One of the main features I chose it for was the light, which is dimmable and has the option of cool, neutral or warm, which I just love! Nice neat look too. Very happy overall, great value fan.
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Super Quiet & Energy Efficient
I am very happy with the fan.It is very quiet and the airflow is great which suits my bedroom very well. The remote with 5 speed control is easy to use and very helpful especially in bedroom.
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Questions & Answers
Anicorasked
Hello. Our Fanco urban 2 DC series (with light) was working fine. Recently, however, the fan stopped working (possibly after a power outage a while ago), though the light still works. We replaced the battery in the remote control to no effect. When we press the fan button we hear a beeping sound but the fan doesn't move. Instructions on the remote direct us to turn off the power and press the "fan off" button for 10 seconds. We did that, the red light on the remote flashed and we heard beeping but the fan didn't start. Also, in order to turn off the power to the fan we have to flick the switch in the fuse box for the entire house as we can't find the power switch for the fan in the ceiling. Any suggestions? Thank you in advance.
3 answers
Fanco A.Fanco Australia
Hi Anicor, thanks for your question and we’re sorry to hear that you’re having this trouble. We’re not able to provide technical support through Product Review however, our technical team would be happy to assist you. If you email through to service@fanco.com.au with a description or call our Urban 2 DC warranty partners on 1300 730 064 (Landline) or 02 8778 7500 (Mobile), we will be able to advise you further.
Thank you for your swift response and suggestion. I'll call the tech team. Have a good weekend!
Did you find a problem to your solution ? Facing same problem.
Tracey Gulleyasked
Our remote isn’t working how do I get the same one replaced model RH787T
2 answers
Fanco A.Fanco Australia
Hi Tracey, thanks for your message. Can you please email us directly at service@fanco.com.au with more details, as the remotes vary between AC and DC models and there have also been some changes over the years. We would also need to look at whether it is the handset or the receiver that is not working (or even if it just needs to be re-paired). Please provide your model number of the fan and when you purchased it. Hear from you soon, Alex @Fanco.
Thank you will send info to email address
Appreciated
itdependsasked
Any tips on how to remove the light covers on the Urban 2. I know it twists off counter clockwise but I cant get it to budge. Even with someone holding the rod that the fan hangs from (to stop it spinning) and using both hands to try and turn the light it wont move.
1 answer
Fanco A.Fanco Australia
Hi itdepends, the installation manual includes instructions on how to remove the light cover, however, if you've tried these without success, it would be best to contact the technical team for further assistance. Please visit https://www.fanco.com.au/warranty/ and select your model for the contact information.
Details
The Fanco Urban 2 offers a range of options that makes it versatile and popular addition to indoor rooms, during both winter and summer months. It’s available with either an AC motor or more powerful DC motor. The current flow also determines which features are also available, and are listed below.
Fanco Urban 2 with AC motor:
- 3 speed settings
- Can be integrated with a CCT LED Light or an E27 Light
- Available in white or brushed aluminium
- Comes with a 3-speed wall switch, with the option of adding a remote that can switch the fan on/off, change the speed and reverse the blades
Fanco Urban 2 with DC motor:
- 5 speed settings
- Can be integrated with a CCT LED Light
- Available in white or brushed chrome
- Automatically comes with an included remote, which lets you switch the fan and/or the light on and off, adjust the fan speed, dim the lights, or switch from summer to winter mode or vice versa.
Category | Ceiling Fans |
---|---|
Price (RRP) | A$279.00 |
Features | Lights and Remote Control |
Colour / Finish | White |
Manufacturer Warranty | 2 year(s) |
Construction | |
Blade Material | Metal |
Body Material | Metal |
Blade Diameter | 1,320 mm |
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Fanco A.Fanco Australia
Hi Marianne, thanks for your great feedback on the Urban 2! Also, regarding your query on removing the lamp shade, the installation manual includes pictures which show how to do this, but if you have ... Read more
already tried the steps without success, please email us at service@fanco.com.au so we can help. When emailing please let us know which version of the Urban 2 you have =). If you would prefer to speak to someone on the phone, the warranty team may be able to assist you. Their contact information is available on our website: https://www.fanco.com.au/warranty/ .