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Fans City

Fans City

5.0 from 13 reviews · View Statistics
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Reviews

5.0
13 reviews
5
(13)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (10)
  • Return Claim MadeYes (0) · No (11)
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John
John
  • 2 reviews

Fans City fan

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Rob Johnston
Rob JohnstonGreater Melbourne (Metropolitan), VIC
  • Verified

Fans City Service

published

I think it is important to praise good service when I experience it and with Fans City their service was, simply put, better than good, it was great. I ordered three fans yesterday afternoon and they were delivered to my door in Melb. this morning. It doesn't get better than that. I cannot recommend them highly enough.
Kind regards,

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Pip
Pip
  • 2 reviews

Whisper quiet fan - not a rattle!

published

Fantastic fan and Arup was so helpful! We were renovating and lost some parts for our fan in the process - Arip had all the spare parts and replacement remotes on hand. He could not have been more accommodating. Excellent product, excellent customer service.

Incentivised Review No
Gil and Lisa
Gil and Lisa
  • 2 reviews

Great fans. Great service!

published

In 2019 we bought 3 Milano Slider Junior fans for our living areas. We love the look of them and particularly love how quiet they are - not a single sound. Arup was very helpful to us when we were choosing them.

We were so happy with Arup’s knowledge and expertise that today we returned to discuss and purchase some other fans for our bedrooms. Once again we were very pleased with his advice and service and have walked away with 3 Milano Elite fans.

If you want good quality, reliable fans at affordable prices, we highly recommend you chat to Arup.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Great Product and FANtastic service!

published

In 2017 we purchased 3 x DC Fans for kids bedrooms. The fans are quiet, energy saving and reliable. A couple of weeks ago one of the boys broke a fan blade. Well after the warranty period had expired, Fancity replaced the blade for nothing, including postage. Great friendly and prompt service. You have a customer for life. Thanks Fancity!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Great fans and excellent service

published

We bought 2 Milano Junior Slider fans from Arup last week. When our electrician was installing them, he said they were the best built fans he had ever come across. So yesterday we went back and bought a 3rd fan ! Arup was so helpful during our 2 visits. We can highly recommend the fans and his service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
MLP
MLPIllawarra, NSW

Fabulous service, excellent product!

published

Thankyou so much for your fast and excellent service in delivering our fans (Milano slider junior full moon DC). We had them installed this week and they are so efficient and quiet that we ordered another one! I have been searching for just this type of product for a while now and a friend recommended it. Couldn't be happier. Thanks again!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Steve D
Steve DSydney, NSW

Excellent products & service

published

Fan was replaced even though out of warranty by 6 months. Very happy with service and understanding nature of staff.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
David and Roger
David and RogerSydney, NSW

Good Quality Fans and Excellent Service

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Good Customer Service

published

I recently needed to contact Fan City about my Milano Fan. Arup responded quickly and was very helpful throughout. Thank you Arup. Quality customer service!

Incentivised Review No
Return Claim MadeNo
Peter
PeterRichmond-Tweed, NSW

Excellent

published

Bought a Milano ceiling fan, love the product but the service was exceptional. Arup provided really good information, really quick delivery and a good price; what's not to like? I woul;d definitely recommend this supplier.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Catherine T.
Catherine T.
  • 2 reviews

The Best Fan & Service

published

The product knowledge of the Fan City staff meant I bought the best fan I have ever purchased. Quiet, beautiful and so well made. Plus Fan City were able to help out with a replacement controller when I lost one! These people care about their customers and their business.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Lighting & Fan Shops

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Martin
MartinSydney, NSW

Great product, absolutely quite ceiling fan

published

I purchased two of the Milano slider full moon ceiling fans and am so happy, quiet on all speeds with excellent air displacement plus great features, perfect for the bedroom and living areas. They are very stylish with hand crafted timber blades, and i received great service from the Fan City staff.

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