We bought the Capri Queen mattress a year ago for our guest bedroom. Not heavily used. There are now body indents in the mattress. Not happy with the quality. Mattress is comfortable but the body indents are not acceptable. Have contacted Coffs Harbour store and waiting for a call back.
Won’t last long until it looses shape
Bought the king medium in December 2019, is now sagging where we lay and is loosing shape. Not happy and glad I didn’t get the soft one. Lucky it comes with a 10year warranty.
I’ve contacted the store in Windsor Brisbane. So let’s see what they do... I’ll update when I find out to let others know.
Don’t do it to your body!
This mattress was great for the first 4 months. Then it started sagging. We now have two big dents where we sleep and an island in the middle. I wake up aching every morning. So disappointed. This wasn’t cheap. And now we are looking at purchasing again. Don’t waste your money. Don’t do it yo your body, especially your back.
Questions & Answers
Hi I brought a king Capri mattress from fantastic Furniture and I have absolutely loved it for about 3 years for the last 6 months it has horrible indents in it to the point there are waves in the sheet and looks like there is extra bedding stuck under the fitted sheet I’ve never seen anything like it before and wondering if it is something that my warranty would replace? I still have receipt and have always had a protective cover over it I really loved my mattress until it happened
Fantastic F.Fantastic Furniture
Hi Daisy D, I am very sorry to hear about the issues with your mattress. Please send us an email to firstname.lastname@example.org with your contact details, sales order number and photos of the issue so we can have a team member get in touch with you to assist. Kind regards Ryan and the Fantastic team
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