We brought this mattress about 9 months ago. Was really comfortable for the first 4-5 months. Since then my husband and I are having trouble getting comfortable and waking up in back pain as the mattress has sagged where my husband and I sleep! We now have two dents where we are sleeping and an island between us.
We can’t take our 6 months baby with us as he rolls down to our sides
It has been rotated weekly which has made no difference!
We are very disappointed..as it wasn’t cheap for us at all..
Would not recommend this brand at all
Hope the staff can help us and consider either exchange or refund
Questions & Answers
Hi I brought a king Capri mattress from fantastic Furniture and I have absolutely loved it for about 3 years for the last 6 months it has horrible indents in it to the point there are waves in the sheet and looks like there is extra bedding stuck under the fitted sheet I’ve never seen anything like it before and wondering if it is something that my warranty would replace? I still have receipt and have always had a protective cover over it I really loved my mattress until it happened
Fantastic F.Fantastic Furniture
Hi Daisy D, I am very sorry to hear about the issues with your mattress. Please send us an email to firstname.lastname@example.org with your contact details, sales order number and photos of the issue so we can have a team member get in touch with you to assist. Kind regards Ryan and the Fantastic team
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