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Fantastic Furniture Capri

Fantastic Furniture Capri

King, Queen, Single, etc...
2.3 from 12 reviews · View Statistics

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Reviews

1.0

1 review
5
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4
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  • Value for Money
    1.0 (1)
  • Sleeping Position
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes (100%) · No (0%)
  • Caused Discomfort Yes (100%) · No (0%)
  • Heat Retention Yes (0%) · No (100%)
  • Sagging Yes (100%) · No (0%)
  • Perceived Firmness
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Very disappointed

published

We brought this mattress about 9 months ago. Was really comfortable for the first 4-5 months. Since then my husband and I are having trouble getting comfortable and waking up in back pain as the mattress has sagged where my husband and I sleep! We now have two dents where we are sleeping and an island between us.
We can’t take our 6 months baby with us as he rolls down to our sides
It has been rotated weekly which has made no difference!
We are very disappointed..as it wasn’t cheap for us at all..

Would not recommend this brand at all
Hope the staff can help us and consider either exchange or refund

Purchased in July 2019 at Fantastic Furniture for A$900.00.

Value for Money
Sleeping PositionBack
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
See all Fantastic Furniture Capri reviews

Questions & Answers

Daisy D.

Daisy D.asked

King

Hi I brought a king Capri mattress from fantastic Furniture and I have absolutely loved it for about 3 years for the last 6 months it has horrible indents in it to the point there are waves in the sheet and looks like there is extra bedding stuck under the fitted sheet I’ve never seen anything like it before and wondering if it is something that my warranty would replace? I still have receipt and have always had a protective cover over it I really loved my mattress until it happened

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Daisy D, I am very sorry to hear about the issues with your mattress. Please send us an email to reviews@fantasticfurniture.com.au with your contact details, sales order number and photos of the issue so we can have a team member get in touch with you to assist. Kind regards Ryan and the Fantastic team

Get an answer from our members and Fantastic Furniture representatives

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