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Fantastic Furniture NSW, Bennetts Green

Fantastic Furniture NSW, Bennetts Green

4.7 from 131 reviews

Reviews

4.7

131 reviews
5
(105)
4
(21)
3
(1)
2
(0)
1
(4)
  • Product Quality
    4.4 (14)
  • Return Claim MadeYes (0) · No (15)
  • Warranty Claim MadeYes (0) · No (14)
  • Product Appearance As advertised (80%) · Not as advertised (20%)
  • Customer Service
    4.4 (14)
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Great service lovely staff

published

Found what I wanted within 5 minutes man came over happy to help transaction was quick and easy he had a lovely manner and happy man. You should be proud to have him working for you.. went in sat 18th April 9.30am purchased 2 velvet plush chairs love them so much look great in my office..

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
MARY

MARYHunter Region, NSW

  • 5 reviews

Great desk, no customer service

published

The store wasn’t busy when we went in but nobody approached us to ask us if we needed any help I had to go and get a staff member to find out if a desk was available that I was looking at and then when she went to place the order because it wasn’t available she ordered the wrong table lucky I saw the receipt the next day so I rang and got them to change the order to the correct this.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great Value

published

Was easy to navigate the store and find what I needed quickly. The service was quick and they arranged for me to pickup from their dock it was there ready for me when I pulled up. The product was easy to assemble and quality was very good.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Amazing prices, good range and friendly staff!

published

I’ve purchased twice from this store and love all my things. They are extremely affordable compared to other overpriced places. The staff are always helpful and friendly as well. The transactions and pick up are extremely quick. Love it. I will continue to shop here for my furniture!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennett’s Green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Poor Customer service

published
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBennet's Green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Perfect would not shop anywhere else always got what I needed from the store itself

published

Easy walking through store
exceptional rang of goods to choose from
Very satisfied with quality of goods
Very trying - assembly but managed with a little help

I thank your staff for their suggestions and help choosing what I wanted

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBennetts Green NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

pillybee

pillybeeHunter Region, NSW

  • 5 reviews

Excellent service to quick and easy

published

Was in and out of the store with half an hour, my choice was made so easy by the excellent staff. Found exactly what I was looking for in a lounge could not be happier.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Lissa

LissaHunter Region, NSW

Amazing Staff

published

Took my 65 year old brother who is on the spectrum and staff were wonderful with him, will definitely shop there again in the future price and availability were great as well.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lissa, thanks so much for choosing to shop with us! We are delighted to hear you had such a great experience at our Bennetts Green store! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

brett

brettHunter Region, NSW

  • 5 reviews

great furniture that you can trust

published

the store has a great layout of furniture and very good service after shopping around it was good go there for a great price i have spare cash for my other needs

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brett, thanks so much for shopping with us in Bennetts Green. We hope to see you back again in the near future! Regards Nick and the Fantastic team.

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Pauline

PaulineSydney, NSW

  • 2 reviews

Wonderful, now have comfort in my lounge room.

published

I found it easy to walk around the store with a disability walker. The range of products and availability was good, also the quality. The staff assembled it for me as I am unable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pauline, thanks so much for choosing to shop with us! We are so glad to hear about this experience in our Bennetts Green store, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.

Robyn

RobynHunter Region, NSW

Cant complain about the service as there wasn't any

published

4 staff behind centre counter all doing nothing important. All seamed glued to it. Actually 3 where discussing whatever with 1 customer. Waved with chair in hand wanting assistance. Omg I must be invisible. Walked over to centre counter and enquired . No other colour whilst still hugging the counter. Walked past the centre counter at least twice after that to the bedroom and dinning room suite that I had gone in to purchase. Looked back at centre counter before walking out . Still glued.

Product Appearance Not as advertised
Store LocationBENNENTS GREEN
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Affordable, modern furniture

published

The store is well set out, staff very helpful & willing to serve you. A very good selection of modern furniture at affordable prices. Staff willing to check stock availability in other branches. Overall a good shopping experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennett’s Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rob - Toronto N.SW., thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic Customer Service

published

Staff was very help and friendly, Everything was a very straight forward process. Even though the products we were after were not in stock, Staff member promptly track the items located and had it sorted out for delivery to my doors in 2 days!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBennetts Green
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Well Done

published

Very satisfied with the customer service I received. Gabi helped me move furniture around to create my living room vision, and gave me honest feedback and suggested alternatives. I ended up buying a lounge, coffee table and rug, with intentions of coming back for a tv unit and bed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kate, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with Gabi! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Donna. J.

Donna. J.Hunter Region, NSW

Absolutely disgusted and disappointed

published

I picked up a Havana large entertainment unit, assembled it at home to find half way through building it it was damaged stock, I then returned it and got the store to give me a new one and paid them to assemble it and it got delivered to me, and it was built inside down. How can the store not check that before it left the store and I went to tell them for them to say “oh sorry about that” we can come to your home and rebuild it for you.
Are you serious?
I think the store needs to retrain the people who are building the furniture and double check the furniture before it leaves the store to make sure it is built correctly.
I’m not a Happy Fantastic Furniture customer.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green NSW
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2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Donna. J.
Donna. J.

Once again, no response from Fantastic Furniture, still waiting on returned phone call or email.
Typical of Fantastic Furniture, not good customer service.

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Ray

RayHunter Region, NSW

  • 3 reviews
  • 2 likes

In three words Comfort, Style & Value.

published

From the time I entered the store & the Delivery , i give Fantastic Furniture 10 out of 10.
Thank you Fantastic.
I will Highly recommend Fantastic Furniture to anybody who is looking for their new furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ray, we are so happy to hear your whole experience was Fantastic! Thanks so much for recommending us, we look forward to your next visit. Kind regards Ryan and the Fantastic team

Easy, fun shopping

published

Staff very helpful. All I wanted was easily found, the range was most satisfactory, the quality is excellent, especially in the price range, and my daughter assembled the product in a quarter of the time we estimated.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Easy purchase and pick up

published

Purchased at online 3.50pm picked up onstore by 4.30! So happy with the ease of the online service and that i was able to get it straight away

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shez, thank you very much for choosing to shop with us online and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Quick, Easy, Simple, Quality

published

Fantastic Furniture is always my go to. I researched different products online before going in store to purchase. Staff where amazing showed me then ones I had screen shot on my phone. Easy decision. Paying and setting up delivery was simple no difficulty. Quick delivery of product the next day. Always great quality.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Liz, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Too easy

published

Found what I wanted was able to purchase online that day via Afterpay. And it was ready for collection in the hour. So convenient!!!!

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash B, thanks so much for shopping with us online and taking the time to share your experience! We look forward to seeing you in-store again soon. Kind regards Ryan and the Fantastic team

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