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Fantastic Furniture NSW, Bennetts Green

Fantastic Furniture NSW, Bennetts Green

4.7 from 121 reviews

Reviews

Review distribution

5 star
97
4 star
21
3 star
0
2 star
0
1 star
3

Robyn

RobynHunter Region, NSW

Cant complain about the service as there wasn't any

published

4 staff behind centre counter all doing nothing important. All seamed glued to it. Actually 3 where discussing whatever with 1 customer. Waved with chair in hand wanting assistance. Omg I must be invisible. Walked over to centre counter and enquired . No other colour whilst still hugging the counter. Walked past the centre counter at least twice after that to the bedroom and dinning room suite that I had gone in to purchase. Looked back at centre counter before walking out . Still glued.

Product Appearance Not as advertised
Store LocationBENNENTS GREEN
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Affordable, modern furniture

published

The store is well set out, staff very helpful & willing to serve you. A very good selection of modern furniture at affordable prices. Staff willing to check stock availability in other branches. Overall a good shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennett’s Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rob - Toronto N.SW., thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic Customer Service

published

Staff was very help and friendly, Everything was a very straight forward process. Even though the products we were after were not in stock, Staff member promptly track the items located and had it sorted out for delivery to my doors in 2 days!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBennetts Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Well Done

published

Very satisfied with the customer service I received. Gabi helped me move furniture around to create my living room vision, and gave me honest feedback and suggested alternatives. I ended up buying a lounge, coffee table and rug, with intentions of coming back for a tv unit and bed.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kate, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with Gabi! We hope to serve you again in the future! Regards Ryan and the Fantastic team


Donna. J.

Donna. J.Hunter Region, NSW

  • Verified customer

Absolutely disgusted and disappointed

published

I picked up a Havana large entertainment unit, assembled it at home to find half way through building it it was damaged stock, I then returned it and got the store to give me a new one and paid them to assemble it and it got delivered to me, and it was built inside down. How can the store not check that before it left the store and I went to tell them for them to say “oh sorry about that” we can come to your home and rebuild it for you.
Are you serious?
I think the store needs to retrain the people who are building the furniture and double check the furniture before it leaves the store to make sure it is built correctly.
I’m not a Happy Fantastic Furniture customer.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green NSW
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Donna. J.
Donna. J.

Once again, no response from Fantastic Furniture, still waiting on returned phone call or email.
Typical of Fantastic Furniture, not good customer service.


Ray

RayHunter Region, NSW

  • 3 reviews
  • 2 likes

In three words Comfort, Style & Value.

published

From the time I entered the store & the Delivery , i give Fantastic Furniture 10 out of 10.
Thank you Fantastic.
I will Highly recommend Fantastic Furniture to anybody who is looking for their new furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennetts Green
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ray, we are so happy to hear your whole experience was Fantastic! Thanks so much for recommending us, we look forward to your next visit. Kind regards Ryan and the Fantastic team


Easy, fun shopping

published

Staff very helpful. All I wanted was easily found, the range was most satisfactory, the quality is excellent, especially in the price range, and my daughter assembled the product in a quarter of the time we estimated.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Easy purchase and pick up

published

Purchased at online 3.50pm picked up onstore by 4.30! So happy with the ease of the online service and that i was able to get it straight away

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shez, thank you very much for choosing to shop with us online and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Quick, Easy, Simple, Quality

published

Fantastic Furniture is always my go to. I researched different products online before going in store to purchase. Staff where amazing showed me then ones I had screen shot on my phone. Easy decision. Paying and setting up delivery was simple no difficulty. Quick delivery of product the next day. Always great quality.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Liz, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

  • Verified customer

Too easy

published

Found what I wanted was able to purchase online that day via Afterpay. And it was ready for collection in the hour. So convenient!!!!

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash B, thanks so much for shopping with us online and taking the time to share your experience! We look forward to seeing you in-store again soon. Kind regards Ryan and the Fantastic team


Sturdy chairs

published

Easy with help of 1 other person. Assembledxall 10 metal chairs in less than 1 hour.. it all went like clockwork.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rosie, thankyou for choosing to shop with us! We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team


Brilliant customer service - Kellie C

published

I had very limited time during my visit in the store and Kellie C was extremely helpful in helping me make decisions and find solutions. All with a bubbly pleasant nature when she could see I was under pressure to get it all done in a short time. Thank you

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, thanks so much for choosing to shop with us in Bennetts Green. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


  • Verified customer

Don't bother with online shopping

published
Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great range of colours and shapes in cushions.

published

Store was very clean and easy to locate an item searching for. Very satisfied with our products. Staff extremely helpful.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ruby, thanks for choosing to shop with us! That's great to hear! We look forward to seeing you again soon. Regards Annie and the Fantastic team

Suzy

SuzyCAMERON PARK

  • Verified customer

Wonderful staff

published

Such helpful and friendly staff. Offered suggestions and good information, price was favourable and goods of good quality. Could not recommend the sales assistant (Angela) enough - she was amazing.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzy, thank you very much for choosing to shop with us in Bennetts Green and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

routy

routybuttaba

bed head

published

great store easy people to help you with purchases , staff like james m very friendly and knowledgeable, thanks heaps

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi routy, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


  • Verified customer

Great value for money

published

We’d shopped around and found that the products offered by fantastic were very similar to other products offered for a lot more at other stores, we bought all of our furniture we were looking for and saved money doing so. Great service in store, they were more than willing to try to accomodate our needs.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great value products in modern styles

published

Great design displays, lots of choice, great value & friendly, attentive staff make it easy to shop at Fantastic Furniture. The products are just perfect for a makeover in my pre-teens bedroom.

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Natasha A, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team


  • Verified customer

Great Customer Service, no need to go anywhere else.

published

Great Customer Service - Staff knew the products well and were very helpful with selecting the right product.

Haven't finished furnishing my home and will be back to shop again soon!

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jason, that's wonderful to hear! Thank you so much for choosing us at Bennetts Green we have passed your message onto the team look forward to seeing you again in store in the future. Regards Angelina and the Fantastic team


Fantastic

published

Very satisfied with product, would buy again from fantastic furniture, product easy to assemble, easy to find products online, very happy with my product

Shop LocationNSW, Bennetts Green
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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