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Fantastic Furniture NSW, Caringbah

Fantastic Furniture NSW, Caringbah

4.7 from 149 reviews · View Statistics

Reviews

4.7

149 reviews
5
(118)
4
(22)
3
(4)
2
(1)
1
(4)
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Aleksandar

AleksandarSydney, NSW

Fantastic or not?

published

The store is low in stock almost in everything. There are only two staff members in the entire store. Both at the cash register and if you want to ask a question you have to wait in line for 30 minutes. Than again, you will have to wait again if you have another question. We have spent 60 minutes in the store just on waiting.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCarinbah, NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Ian Mcluckie

Ian McluckieSydney, NSW

Great service but poor quality of product

published

Purchased a bookcase and while construction I discovered a 20 mm strip that has no paint and the top and bottom was damaged and chipped. I was then informed that the product was not in stock and I will have to wait 2-3 weeks

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationCaringbah
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Mark Young

Mark YoungSydney, NSW

relaxed living

published

easy to walk around in store, totally hassle free staff, plenty of options for our 3 seater lounge at very good prices. will be back for sure, totally recommend to everyone...

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationcaringbah
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mark Young, we are glad to hear you had a pleasant experience in-store with our team and we appreciate you recommending us! We hope to see you again. Kind regards Ryan and the Fantastic team

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Friendly and helpful

published

Looking for a new lounge, entered store and navigated easily through the store. Plenty of room to do my measuring. Kylie then helped me with the design, price and delivery.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationcaringbah, NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi John! Thanks so much for shopping with us in Caringbah and taking the time to share your experience. We are happy to hear about the service received from Kylie, and we hope to serve you again soon! Regards Nick and the Fantastic Team.

Perfect Quality for a Perfect Price

published

I was extremely satisfied with the range and quality of the products available to choose from and the overwhelming helpfulness of the staff. It made for a truly Fantastic [Genso-Teki] shopping experience. Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTaren Point
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us and taking the time to share your thoughts. It is great to hear that the Caringbah team were so helpful, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.

Linda C.

Linda C.Sydney, NSW

Brand new bedrooms

published

Great range, knew what I wanted and they delivered, wonderful customer service, products were available, quality of products was very good, got their in house guy to assemble all furniture at home

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah, NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Koen W.

Koen W.Sydney, NSW

Fantastic Furniture - Crappy Packaging

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cathy 06

Cathy 06Sydney, NSW

  • 12 reviews
  • 7 likes

Great service, friendly and efficient staff

published

Bought some home office furniture from Caringbah branch. Staff was friendly, helpful and knowledgeable, delivery guys arrived when they said they would and the furniture looks great in my spare room. A pleasant transaction.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cathy, thanks so much for deciding to shop with us in Caringbah. It is great to hear that the staff were so helpful, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

Dharmik

DharmikSydney, NSW

Good service & staff was very friendly

published

Am happy with fantastic ,
Customer service & all was good
But I am not happy with delivery charge
Should be delivery was free
I buy lot of things from fantastic but I can’t get free delivery
Thanks

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Everything was fantastic

published

Our lounge purchase process was fantastic from start in showroom to delivery at house. We love our new fantastic venice lounge blue three and two seater. Everyone was fantastic. The product is fantastic. I feel fantastic sitting and reclining in my new lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Mickey

MickeySydney, NSW

Flat pack experience

published

The setting we purchased was just what we wanted ,
it looks like an expensive setting but the price was great.
The flat pack table took a little longer to assemble than expected.
You will need two people with a bit of experience in that area plus have
a drill with a phillips head at hand. Check that all parts and fixings are
counted for, as we were missing a few screws and washers, plus one chair
was marked, which the store replaced the following work day.
Over all the product (table & chairs) looks great which has made my
darling wife very happy, so now i can go off and have a few beers and
know i will be welcomed home.
Fantastic furniture value for money.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationCaringbah. NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Nat

NatSydney, NSW

I’ll be back...

published

Super friendly and patient staff. The store layout was easy to navigate and clear access to all product. Such a huge range to choose from it.
Fantastic Furniture makes it so affordable to have nice furniture. I can’t wait to set up the rest of my apartment

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nat, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Peter

PeterSydney, NSW

  • 2 reviews

Good range and pleasant servce

published

It was easy to navigate my way around the store given that I had researched the range previously on the website.
The range was satisfactory and, since I have yet to receive the lounges, I can't comment on the quality other than to say that the floor models seemed quite good quality.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Perfect in every way!

published

Yes very easy to put together. All came together in no time. Fantastic Furniture store locations are very convenient they are everywhere!

Highly satisfying with product purchased.

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Azs, thank you for contacting us! We are delighted to hear your new furniture was easy to assemble and your shopping experience was made with convenience. We look forward to serving you in store again soon! Regards Angelina and the Fantastic team

From start to delivery, the customer service was amazing!

published

They made promises and delivered. fantastic service all round and delivered great goods. Would highly recommend for value for money.

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Claire, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Jessica and the Fantastic team

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Great customer service

published

The staff were very helpful and polite. Mattress is very comfortable and just as described. Will shop at fantastic furniture again

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Aiimzy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our mattresses and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Crystal Z

Crystal ZSydney, NSW

  • 2 reviews

Get what you paid for I guess

published

The product was cheap. I had gone in store to inspect and at the time the product appeared good value. I was mainly just after a bed with drawers and it was the only option available. But after we started to assemble it we realised the instructions were counter-intuitive as well as the predrilled holes not being aligned properly. This led to much dissatisfaction and after hours of trying we had no choice but to give up as it was getting late in the night.

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cheryl P

Cheryl PSydney, NSW

  • 2 reviews

Cost effective and good quality

published

Products are great quality and the instore experience was efficient. I ordered my goods Saturday lunch time and picked them up Saturday afternoon.

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cheryl P, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team

Pick up

published

Once again, a trouble free purchase and pick up. Very happy customer,
Would totally recommend on line purchasing and pick up

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim O, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Perfect book shelf very fashionable

published

The store was easy to navigate and all was available and the product was what I was looking for and the quality was fantastic

Shop LocationNSW, Caringbah
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sam, thanks for choosing to shop with us! It's good to hear that the Caringbah store was easy to navigate, and that the quality was up to your standards! We hope to see you in store again soon. Regards Nick and the Fantastic team.

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