Great service staff and product knowledge including availability, delivery. Great liaison with another store for delivery to my new home. Prefer not to have to assemble furniture, but I guess this cuts costs.
- Verified customer
Fantastic instore customer service!
Customer service was exceptional! Staff were friendly and very knowledgeable! Charmaine in particular made furniture shopping an easy and stress free experience for a first home buyer! Thank you Charmaine!
Great quality for price
The store is great to walk around and find if you were looking for something specific or just for a browse. I found what I was looking for and was very pleased with the quality and especially the price
Staff were extremely helpful and very pleasant to talk to. Easy furniture pickup and the staff were really nice. Plenty of parking as well. They were only too happy to put the furniture in my car.
Great and pleasurable experience all round.
Was so easy to find what I needed !! Ranges of products wasn’t much( not many colours) but still was happy and assembly was so easy ! Customer service was 11/10 perfect !!!!!
Exactly what we were after
Very easy to navigate to the store, we went staright to the back that was a designated kids area. Friendly service, quick and easy selection. Completed purchase on the spot.
Have not yet had to assemble as collection was delayed due to out of stock for 1 week.
Great service - didnt hassle too much but as soon as you were ready with a question they were friendly & efficient.
The warehouse staff were lovely and even though we had to return due to the wrong items they were extremely apologetic & even offered to drive the new ones over to us!!
great prices, great customer service easy to navigate the store and easy to put together.
comfortable lounges and affordable living furniture and dinning set. Great warranty and great 3 year cleaning service. Delivery was prompt arrived within 2 days extremely happy with my purchase very happy customer.
Great staff and awesome service
I had researched a new sofa set online and went in with my mind made up on what to buy. Went in store to try and ended up picking a completely different set after chatting with the friendly and helpful staff
Value and style with comfort
My experience twice now in purchasing from Fantastc has been a pleasant one. The range of products , store lay-outs and value is excellent. I have enjoyed my purchases and at all times, even when just browsing, I have been impressed with the staff.
Amazing service and staff
Went to the penrith store in the home centre, staff were amazing, very friendly and helpful. Will be returning to this store for future purchases. It is further from my home but worth the travel for the amazing staff and assistance.
- Verified customer
Amazing service staff, fabulous service.
I was assisted by lady named Kat, who asked all the right questions and helped me determine everything I needed.
Best service and support by far. This is not the first time Kat has helped me - both times exceptional - so I thought it only fair to tell people!
Thank you for everything, the boys bedrooms look fantastic.
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