??!
1 photo
Fantastic Furniture NSW, Penrith

Fantastic Furniture NSW, Penrith

4.8 from 189 reviews

Reviews

Review distribution

5 star
155
4 star
24
3 star
8
2 star
1
1 star
1

Johkeman

Johkeman

  • 2 reviews

Purchased from the store picked up the same day from the warehouse both in Penrith.

published

I walked in one item I wanted was on display near the store entry, the other item was at the rear of the store in easy sight from the middle of the store. Both products were flatpack and in stock so I was able to pick up within 30 minutes of purchase in my little SUV. I unloaded and by Sunday afternoon had unpacked and assembled one of the items(a desk) and am now using it in the manner I wanted. The second itemn will be unpacked and assembled when I am ready.
Assembly was so easy it only took me an hour to have it put together, installed where I wanted it and my equipment installed and set up perfectly. I am very happy with the outcomes of this project.

Product Quality
Customer Service
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic furniture Penrith,
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Debbie

DebbieSydney Surrounds, NSW

  • 2 reviews
  • 1 like

You could do better

published

We are return customers who chose this store over a nearby furniture shop. We asked for a very small and reasonable discount or the possibility of having two scatter cushions thrown in and were told the sales girl would loose her job for if she did that.

Store LocationPenrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Alia H

Alia HSydney, NSW

  • 2 reviews
  • 3 likes

Friendly, easy, stylish

published

Rose is amazing! So confident and knowledgeable. The products I wanted were in store for me to test out and were in stock so I could get them quickly. The Penrith store has lots of parking and good, clear sections for different items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alia H, thanks so much for deciding to shop with us. We are so happy to hear that Rose was amazing, and we would love to see you back in our Penrith store in the future! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Nala

NalaSydney, NSW

  • 2 reviews

Great tv unit

published

I called up and asked about the availability of the product and It was in stock I needed it asap and took it home that same day, It did take an hour to put the tv unit together but I like the challenge and was very happy with the end result

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nala, thank you for choosing to shop with us. We are glad to hear that you were able to take the TV unit home on the day of purchase, and we hope to see you back in our Penrith store soon. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Jo Jo T

Jo Jo TSydney, NSW

  • 9 reviews

Excellent customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jo Jo T
Jo Jo T

You are welcome thanks again!


Karen

KarenSydney, NSW

Fantastic Service

published

Great service staff and product knowledge including availability, delivery. Great liaison with another store for delivery to my new home. Prefer not to have to assemble furniture, but I guess this cuts costs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karen, thanks so much for shopping with us in Penrith. We are thrilled to hear that the team were so knowledgeable and able to provide such a great service. We hope to see you back again in the future. Regards Nick and the Fantastic team.


Katie B

Katie BSydney, NSW

  • Verified customer

Fantastic instore customer service!

published

Customer service was exceptional! Staff were friendly and very knowledgeable! Charmaine in particular made furniture shopping an easy and stress free experience for a first home buyer! Thank you Charmaine!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kathy

Kathy

  • 2 reviews

Great quality for price

published

The store is great to walk around and find if you were looking for something specific or just for a browse. I found what I was looking for and was very pleased with the quality and especially the price
Staff were extremely helpful and very pleasant to talk to. Easy furniture pickup and the staff were really nice. Plenty of parking as well. They were only too happy to put the furniture in my car.
Great and pleasurable experience all round.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kathy, thanks for choosing to shop with us! It is great to hear that you had such a positive experience at our Penrith store. We hope to be seeing you again in the future! Regards Nick and the Fantastic team.

Meryem

MeryemSydney, NSW

Amazing service

published

Was so easy to find what I needed !! Ranges of products wasn’t much( not many colours) but still was happy and assembly was so easy ! Customer service was 11/10 perfect !!!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture- Penrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Meryem, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Patricia Charles

Patricia CharlesSydney, NSW

Exactly what we were after

published

Very easy to navigate to the store, we went staright to the back that was a designated kids area. Friendly service, quick and easy selection. Completed purchase on the spot.
Have not yet had to assemble as collection was delayed due to out of stock for 1 week.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Patricia, thank you for choosing to shop with us. We are so happy to hear that the store was easy to navigate and that you found what you were after. We hope to see you back again in the future! Regards Nick and the Fantastic team.


Kim

KimSydney Surrounds, NSW

  • 2 reviews

Great Service

published

Great service - didnt hassle too much but as soon as you were ready with a question they were friendly & efficient.

The warehouse staff were lovely and even though we had to return due to the wrong items they were extremely apologetic & even offered to drive the new ones over to us!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Lesley

LesleySydney, NSW

great prices, great customer service easy to navigate the store and easy to put together.

published

comfortable lounges and affordable living furniture and dinning set. Great warranty and great 3 year cleaning service. Delivery was prompt arrived within 2 days extremely happy with my purchase very happy customer.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lesley, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Emma W

Emma WSydney Surrounds, NSW

Great staff and awesome service

published

I had researched a new sofa set online and went in with my mind made up on what to buy. Went in store to try and ended up picking a completely different set after chatting with the friendly and helpful staff

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Easy to get around in store love all the furniture

published

It’s always nice to come to the shop look around see what is new in store lovely display Staff are always nice & friendly. Not like other stores especially the one in Warwick Farm

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Amazing

published

I'm so happy of the product that I bought.... and thank you for their excellent service...I stick my shopping to fantastic furniture...

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Len, thank you so much for sharing your feedback! We are glad to hear you are happy with your purchase and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Value and style with comfort

published

My experience twice now in purchasing from Fantastc has been a pleasant one. The range of products , store lay-outs and value is excellent. I have enjoyed my purchases and at all times, even when just browsing, I have been impressed with the staff.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Diane, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Jessica and the Fantastic team


Fantastic Furniture at Penrith was FANTASTIC!!

published

Product was easy to assemble and staff were so friendly and helpful, they even loaded my purchases into the car for me

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lou, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


James

JamesPenrithNSW

Very good

published

Lauren the Lady was very helpful, patient and had good product knowledge I will shop again with your store it was a pleasure. Jim Wrigley.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi James, thanks so much for choosing to shop with us in Penrith. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Modern affordable and quality

published

Brought the Bondi bedside which I’m very happy with came pre made good quality and affordable. Will definitely buy again from fantastic furniture they have some current affordable quality furniture.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Simone, thank you very much for choosing to shop with us in Penrith and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Warren

WarrenPenrith

Value for money

published

Friendly staff who made the transaction easy. Even when a screw was damaged they happily replaced the hardware pack without additional costs.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Warren, thanks so much for choosing to shop with us in Penrith. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Page 1 of 10

See all Fantastic Furniture reviews

Questions & Answers

Sorry, there are no questions about Fantastic Furniture NSW, Penrith but you can read 229 questions about Fantastic Furniture.


Get an answer from our members and Fantastic Furniture representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.