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Fantastic Furniture NSW, Penrith

Fantastic Furniture NSW, Penrith

4.8 from 184 reviews

Reviews

Review distribution

5 star
151
4 star
24
3 star
7
2 star
1
1 star
1

Karen

KarenSydney, NSW

Fantastic Service

published

Great service staff and product knowledge including availability, delivery. Great liaison with another store for delivery to my new home. Prefer not to have to assemble furniture, but I guess this cuts costs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karen, thanks so much for shopping with us in Penrith. We are thrilled to hear that the team were so knowledgeable and able to provide such a great service. We hope to see you back again in the future. Regards Nick and the Fantastic team.


Katie B

Katie BSydney, NSW

  • Verified customer

Fantastic instore customer service!

published

Customer service was exceptional! Staff were friendly and very knowledgeable! Charmaine in particular made furniture shopping an easy and stress free experience for a first home buyer! Thank you Charmaine!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Kathy

Kathy

  • 2 reviews

Great quality for price

published

The store is great to walk around and find if you were looking for something specific or just for a browse. I found what I was looking for and was very pleased with the quality and especially the price
Staff were extremely helpful and very pleasant to talk to. Easy furniture pickup and the staff were really nice. Plenty of parking as well. They were only too happy to put the furniture in my car.
Great and pleasurable experience all round.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kathy, thanks for choosing to shop with us! It is great to hear that you had such a positive experience at our Penrith store. We hope to be seeing you again in the future! Regards Nick and the Fantastic team.

Meryem

MeryemSydney, NSW

Amazing service

published

Was so easy to find what I needed !! Ranges of products wasn’t much( not many colours) but still was happy and assembly was so easy ! Customer service was 11/10 perfect !!!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture- Penrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Meryem, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Patricia Charles

Patricia CharlesSydney, NSW

Exactly what we were after

published

Very easy to navigate to the store, we went staright to the back that was a designated kids area. Friendly service, quick and easy selection. Completed purchase on the spot.
Have not yet had to assemble as collection was delayed due to out of stock for 1 week.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Patricia, thank you for choosing to shop with us. We are so happy to hear that the store was easy to navigate and that you found what you were after. We hope to see you back again in the future! Regards Nick and the Fantastic team.


Kim

KimSydney Surrounds, NSW

  • 2 reviews

Great Service

published

Great service - didnt hassle too much but as soon as you were ready with a question they were friendly & efficient.

The warehouse staff were lovely and even though we had to return due to the wrong items they were extremely apologetic & even offered to drive the new ones over to us!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Lesley

LesleySydney, NSW

great prices, great customer service easy to navigate the store and easy to put together.

published

comfortable lounges and affordable living furniture and dinning set. Great warranty and great 3 year cleaning service. Delivery was prompt arrived within 2 days extremely happy with my purchase very happy customer.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lesley, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Emma W

Emma WSydney Surrounds, NSW

Great staff and awesome service

published

I had researched a new sofa set online and went in with my mind made up on what to buy. Went in store to try and ended up picking a completely different set after chatting with the friendly and helpful staff

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Easy to get around in store love all the furniture

published

It’s always nice to come to the shop look around see what is new in store lovely display Staff are always nice & friendly. Not like other stores especially the one in Warwick Farm

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Amazing

published

I'm so happy of the product that I bought.... and thank you for their excellent service...I stick my shopping to fantastic furniture...

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Len, thank you so much for sharing your feedback! We are glad to hear you are happy with your purchase and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


Value and style with comfort

published

My experience twice now in purchasing from Fantastc has been a pleasant one. The range of products , store lay-outs and value is excellent. I have enjoyed my purchases and at all times, even when just browsing, I have been impressed with the staff.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Diane, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Jessica and the Fantastic team


Fantastic Furniture at Penrith was FANTASTIC!!

published

Product was easy to assemble and staff were so friendly and helpful, they even loaded my purchases into the car for me

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lou, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


James

JamesPenrithNSW

Very good

published

Lauren the Lady was very helpful, patient and had good product knowledge I will shop again with your store it was a pleasure. Jim Wrigley.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi James, thanks so much for choosing to shop with us in Penrith. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Modern affordable and quality

published

Brought the Bondi bedside which I’m very happy with came pre made good quality and affordable. Will definitely buy again from fantastic furniture they have some current affordable quality furniture.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Simone, thank you very much for choosing to shop with us in Penrith and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Warren

WarrenPenrith

Value for money

published

Friendly staff who made the transaction easy. Even when a screw was damaged they happily replaced the hardware pack without additional costs.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Warren, thanks so much for choosing to shop with us in Penrith. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Von

VonSouth East Queensland, QLD

  • 4 reviews

Affordable Furniture

published

The furniture I purchased was very modern looking at a reasonable price and easy to assemble.
The store had a good range of furniture on display.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Von, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Disappointed

published

Very upset. I was spoken to rudely

Not happy
I won’t be back in a hurry again.
So upset.

Aaaa

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Amazing service and staff

published

Went to the penrith store in the home centre, staff were amazing, very friendly and helpful. Will be returning to this store for future purchases. It is further from my home but worth the travel for the amazing staff and assistance.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Amanda, that's wonderful to hear! Thank you very much for choosing to shop with us in Penrith and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Great value

published

Great range, easy too find, decent quality stuff, bang for your buck, all round good people in store too, very happy

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Johnny, thanks so much for choosing to shop with us in Penrith. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Nikki

Nikki

  • 2 reviews
  • Verified customer

Amazing service staff, fabulous service.

published

I was assisted by lady named Kat, who asked all the right questions and helped me determine everything I needed.
Best service and support by far. This is not the first time Kat has helped me - both times exceptional - so I thought it only fair to tell people!
Thank you for everything, the boys bedrooms look fantastic.

Shop LocationNSW, Penrith
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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