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Fantastic Furniture NSW, Port Macquarie

Fantastic Furniture NSW, Port Macquarie

4.8 from 152 reviews

Reviews

(130)
(19)
(1)
(1)
(1)
  • Product Quality
    4.6 (18)
  • Return Claim MadeYes (0) · No (19)
  • Warranty Claim MadeYes (1) · No (18)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.8 (18)


Value for money

published

Turned up to the store purchased the item I was after with excellent help from Josh. Picked up the item from the warehouse where the young man even loaded the items into my car for me. Good old fashion service with a great price

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Paul Adams

Paul AdamsMid North Coast, NSW

Incredible service, product knowledge and flexibility

published

Troy was understanding and patient when it came to tailoring advertised packages to our requirements. He also made some creative suggestions that we loved. We ended up with exactly what we wanted in no time along with some serious savings.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Paul, thank you for deciding to shop with us in Port Macquarie. We are so glad to hear about Troy's customer service, and we hope to see you back in store again in the future! Regards Nick and the Fantastic Team.

Kim

KimMid North Coast, NSW

Helpful & Caring - Great product too :)

published

It was a simple and easy purchase. Helpful staff, above and beyond expectation. Tahlia, Milva and Robbie made it a fun and exciting purchase. Definitely would recommend and look forward to more shopping

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, thanks so much for choosing to shop with us. We are so glad to hear that our Port Macquarie team were so helpful, and we hope to see you back in store again in the future. Regards Nick and the Fantastic team.

Great Service!

published

Thankyou Liz & Troy! Thanks for going the extra mile to ensure our order got to us as quickly as possible. Your great service means I will always come back! -Lynn

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort MacQuarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lynn, thanks so much for choosing to shop with us in Port Macquarie. We are so glad to hear that Liz and Troy were so helpful, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.


Denise

Denise

  • 2 reviews

Great service, quality and value for money!

published

Lots of variety of products and great value for money. The staff were friendly and not high pressure to make a sale. My furniture was delivered when they said it would be . Best shopping experience I have had.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Denise, Thanks so much for shopping with us! It is wonderful to hear that you received great service in-store and we hope you are enjoying your new furniture! Kind regards Ryan and the Fantastic team


Tony L

Tony LMid North Coast, NSW

unimpressed

published

assembly is very complicated and the staff are not willing to assemble it, even though i was willing to pay the fee. they said that the waiting list was at least 1 week, which i think is a bit far fetched for a regional store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Brooke

BrookeMid North Coast, NSW

  • Verified customer

Amazing product and service

published

Went into store to see dressers. Found the perfect one and had it in the back of my car so fast! The staff were all great and super friendly! Would highly recommend shopping at the port Macquarie store! Thanks team

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brooke, thanks so much for choosing to shop with us in store. It is great to hear that you were able to find a dresser to suit your needs, and we hope to see you back at the Port Macquarie store in the future. Regards Nick and the Fantastic team.


Great value

published

I bought a package of lounge, dining and bedroom furniture to furnish a unit for rental. I was very impressed with in store assistance, quick delivery and assembly service. The price was very reasonable, and I am very happy with the look.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Annette Mitchell, thanks so much for shopping with us and taking the time to share your experience. We are thrilled to hear that the Port Macquarie were so helpful, and we hope to serve you again in the future. Regards Nick and the Fantastic team.

Fantastically Fantastic

published

Have visited and purchased other items at this store several times now and the staff were very helpful and friendly every time. I purchased a lovely table and chairs recently and found them easy to assemble. Reasonably of good quality and ideally fitted into a small area. Most certainly will be back. Thankyou!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sandi, thanks so much for continuing to shop with us! It is great to hear you are enjoying your new dining set and we look forward to seeing you in-store again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Helen

HelenMid North Coast, NSW

  • 2 reviews
  • 3 likes

Amazing/ helpful/ listened to my needs

published

Super helpful! Listened to my needs and made suggestions. Recommend items other than I’d thought about based on my wants. 100% satisfied customer. Will definitely be back to buy more

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Helen, thank you very much for choosing us and sharing your kind words about our team online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Great team with excellent service

published

The store is a tight fit but that was because there was plenty of different product to view. The team were friendly and helpful. The furniture arrived when we were advised , it was well packaged and putting it together was great with easy to follow instructions.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie NSW
See all answers

Very satisfied

published

As we knew exactly what we were looking for it was quite a simple purchase.
The store has a warm and welcoming feel to it and the staff were polite and friendly.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Very Satisfied, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


A great store with helpful staff

published

Fair prices and wonderful helpful staff..I have purchased many things over the years and never been dissappointed. Only thing I would say could improve is having more stock so u don't have to wait for your item.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquaire
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Trish, thank you so much for shopping with us over the last few years! Your support means a lot and we are happy to hear you haven't left disappointed. We look forward to your next visit! Kind regards Ryan and the Fantastic team


Jason H.

Jason H.Mid North Coast, NSW

Fantastic

published

I really needed a bed in a hurry, but I only had zippay available to me. I wasn't really sure how in-store zippay works, but the staff were very friendly and accommodating; the delivery was on time and the guys were super nice. I don't usually write reviews, and I've had a bad experience with Fantastic Furniture in Bathurst years ago, but this time around it was so good in Port Macquarie; it's good to see such vast improvement.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Gai

GaiMid North Coast, NSW

Furniture purchase

published

Very happy with furniture quality, price and friendly staff. Will be returning to purchase more as the choices and quality are extensive. One of those stores where you go to look at something and end up wanting to take home heaps more.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Port Macquarie NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gai, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Genuine customer service.

published

Purchased goods that were reasonably priced and was shown around the showroom by a lady who knew the products and also listened very well to my needs. I went in for one thing and have chosen 5.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kristy B

Kristy BMid North Coast, NSW

Value for money with Amazing customer service.

published

I visited our local store with my daughter looking to purchase a bookcase.
We ended up purchasing the bookcase as well as a Wing chair I had been eyeing off for sometime. The service assistance had noticed my strong desire for the chair, she suggested different payment options and was very helpful. Highly satisfied with the entire experience!
Also Very happy to see the service assistant relay the same energy of my daughter! She was very engaging!
There is nothing better when shopping with kids knowing that your not an inconvenience, this is what will bring me back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Lynda_Cooper

Lynda_CooperMid North Coast, NSW

  • 24 reviews
  • 5 likes

Perfect Trundle Bed.

published

Found the staff friendly and helpful. I first looked for a bed on line then visited a few furniture stores and found the perfect bed at Fantastic Furniture. I rang the store and they ordered me the bed. Very happy shopping experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lynda, thank you for choosing to shop with us. We are so glad to hear that you had a positive experience and that the staff were so great. We definitely look forward to seeing you again in the future! Regards Nick and the Fantastic team.


Mandy

MandyMid North Coast, NSW

Really happy Our home is now complete

published

We were really pleased with the help and choice of our furniture The range is second to none
Caz was so good with choices colours even suggested to wait till after delivery of furniture then come back and get rugs
The delivery people were so helpful.They even removed our old lounge .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mandy, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


good quality service and the prive is right!

published

The store is bright clean and the products are attractively displayed. The staff are very friendly and helpful. This is my favourite furniture in my town.

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi maga, thanks so much for choosing to shop with us in Port Macquarie. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


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