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Fantastic Furniture NSW, Port Macquarie

Fantastic Furniture NSW, Port Macquarie

4.8 from 148 reviews

Reviews

Review distribution

5 star
126
4 star
19
3 star
1
2 star
1
1 star
1

Great service, quality and value for money!

published

Lots of variety of products and great value for money. The staff were friendly and not high pressure to make a sale. My furniture was delivered when they said it would be . Best shopping experience I have had.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Denise, Thanks so much for shopping with us! It is wonderful to hear that you received great service in-store and we hope you are enjoying your new furniture! Kind regards Ryan and the Fantastic team


Tony L

Tony LMid North Coast, NSW

unimpressed

published

assembly is very complicated and the staff are not willing to assemble it, even though i was willing to pay the fee. they said that the waiting list was at least 1 week, which i think is a bit far fetched for a regional store.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Brooke

BrookeMid North Coast, NSW

  • Verified customer

Amazing product and service

published

Went into store to see dressers. Found the perfect one and had it in the back of my car so fast! The staff were all great and super friendly! Would highly recommend shopping at the port Macquarie store! Thanks team

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brooke, thanks so much for choosing to shop with us in store. It is great to hear that you were able to find a dresser to suit your needs, and we hope to see you back at the Port Macquarie store in the future. Regards Nick and the Fantastic team.

Great value

published

I bought a package of lounge, dining and bedroom furniture to furnish a unit for rental. I was very impressed with in store assistance, quick delivery and assembly service. The price was very reasonable, and I am very happy with the look.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Annette Mitchell, thanks so much for shopping with us and taking the time to share your experience. We are thrilled to hear that the Port Macquarie were so helpful, and we hope to serve you again in the future. Regards Nick and the Fantastic team.


Fantastically Fantastic

published

Have visited and purchased other items at this store several times now and the staff were very helpful and friendly every time. I purchased a lovely table and chairs recently and found them easy to assemble. Reasonably of good quality and ideally fitted into a small area. Most certainly will be back. Thankyou!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sandi, thanks so much for continuing to shop with us! It is great to hear you are enjoying your new dining set and we look forward to seeing you in-store again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Helen

HelenMid North Coast, NSW

  • 2 reviews
  • 3 likes

Amazing/ helpful/ listened to my needs

published

Super helpful! Listened to my needs and made suggestions. Recommend items other than I’d thought about based on my wants. 100% satisfied customer. Will definitely be back to buy more

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Helen, thank you very much for choosing us and sharing your kind words about our team online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Great team with excellent service

published

The store is a tight fit but that was because there was plenty of different product to view. The team were friendly and helpful. The furniture arrived when we were advised , it was well packaged and putting it together was great with easy to follow instructions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie NSW
See all answers

Very satisfied

published

As we knew exactly what we were looking for it was quite a simple purchase.
The store has a warm and welcoming feel to it and the staff were polite and friendly.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Very Satisfied, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

A great store with helpful staff

published

Fair prices and wonderful helpful staff..I have purchased many things over the years and never been dissappointed. Only thing I would say could improve is having more stock so u don't have to wait for your item.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquaire
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Trish, thank you so much for shopping with us over the last few years! Your support means a lot and we are happy to hear you haven't left disappointed. We look forward to your next visit! Kind regards Ryan and the Fantastic team

Jason H.

Jason H.Mid North Coast, NSW

Fantastic

published

I really needed a bed in a hurry, but I only had zippay available to me. I wasn't really sure how in-store zippay works, but the staff were very friendly and accommodating; the delivery was on time and the guys were super nice. I don't usually write reviews, and I've had a bad experience with Fantastic Furniture in Bathurst years ago, but this time around it was so good in Port Macquarie; it's good to see such vast improvement.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Gai

GaiMid North Coast, NSW

Furniture purchase

published

Very happy with furniture quality, price and friendly staff. Will be returning to purchase more as the choices and quality are extensive. One of those stores where you go to look at something and end up wanting to take home heaps more.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Port Macquarie NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gai, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Genuine customer service.

published

Purchased goods that were reasonably priced and was shown around the showroom by a lady who knew the products and also listened very well to my needs. I went in for one thing and have chosen 5.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kristy B

Kristy BMid North Coast, NSW

Value for money with Amazing customer service.

published

I visited our local store with my daughter looking to purchase a bookcase.
We ended up purchasing the bookcase as well as a Wing chair I had been eyeing off for sometime. The service assistance had noticed my strong desire for the chair, she suggested different payment options and was very helpful. Highly satisfied with the entire experience!
Also Very happy to see the service assistant relay the same energy of my daughter! She was very engaging!
There is nothing better when shopping with kids knowing that your not an inconvenience, this is what will bring me back!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Lynda_Cooper

Lynda_CooperMid North Coast, NSW

  • 24 reviews
  • 5 likes

Perfect Trundle Bed.

published

Found the staff friendly and helpful. I first looked for a bed on line then visited a few furniture stores and found the perfect bed at Fantastic Furniture. I rang the store and they ordered me the bed. Very happy shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lynda, thank you for choosing to shop with us. We are so glad to hear that you had a positive experience and that the staff were so great. We definitely look forward to seeing you again in the future! Regards Nick and the Fantastic team.

Mandy

MandyMid North Coast, NSW

Really happy Our home is now complete

published

We were really pleased with the help and choice of our furniture The range is second to none
Caz was so good with choices colours even suggested to wait till after delivery of furniture then come back and get rugs
The delivery people were so helpful.They even removed our old lounge .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPort Macquarie
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mandy, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

good quality service and the prive is right!

published

The store is bright clean and the products are attractively displayed. The staff are very friendly and helpful. This is my favourite furniture in my town.

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi maga, thanks so much for choosing to shop with us in Port Macquarie. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Paul

PaulPort Macquarie

Great value for money. Good range of bedroom furniture.

published

The advertised sale prices drew us in, and proximity to other stores to make comparisons ... we were pleasantly surprised by good range and more than acceptable quality.

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

cant wait for it to be delivered

published

this is the first time I actually have a brand new bed and mattress ( at same time) and cant wait to sleep in it, and knowing it is exactly what I want, only ten days for arrival, my timeline, I'm sure it will be easy to assemble. very excited.

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaz, thanks so much for choosing to shop with us! That's great to hear! We hope you enjoy your new mattress and we hope to see you again in store in the future. Regards Ryan and the Fantastic team


Love it

published

Some of it
Had one fault piece
Nightmare
Had to get someone to assemble latch screws did not work had to place brackets to hold it together lucky dad is an engineer

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Meg, thank you for taking the time to share your experience! Sorry to hear about the trouble you had. If you require any assistance please get in touch with our customer care team. Kind regards Ryan and the Fantastic team


Shivs

Shivspot macquarie

Easy no fuss stressless shopping

published

With a huge amount of retailers available to choose from these days, it is refreshing to note that Fantastic Furniture is as pleasant to deal with as some of the larger retailers.

Shop LocationNSW, Port Macquarie
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shivs, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our company! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


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