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Fantastic Furniture NSW, Prospect

Fantastic Furniture NSW, Prospect

4.7 from 174 reviews

Reviews

Review distribution

5 star
133
4 star
34
3 star
3
2 star
1
1 star
3

Jonathan

JonathanSydney, NSW

Amazing experience

published

Store is big and easy to locate, varieties of furniture, affordable prices, comfort and great design, products are easy to assemble, friendly staffs, highly recommended, absolutely love it. Will visit again.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jonathan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Sydney-AF

Sydney-AFSydney, NSW

  • 6 reviews
  • 11 likes

Friendly staff & Stocked

published

Staff were friendly, helpful and products i purchased were in stock which made taking them home easy. The warehouse for pick up is really close too. It made it easy to buy, pick up and get home!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sydney-AF, thank you very much for choosing to shop with us in Prospect and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Sydney-AF
Sydney-AF

Thanks Team! See you in the near future!

Great staff, great price

published

Easy to find what you are looking for. Can’t beat the price. Great staff. They were very helpful. We knew what we wanted and we had the item within 25 minutes of walking into store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jack

JackSydney, NSW

lets advertise with good customer service

published

GPS took us to the store. Quality likeable product and was easy to assemble 'cos of instructions. Had visitors that night and advised them that this product was bought today, They liked it and will pay a visit to your store.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jack, we are glad to hear your GPS brought you to our store! It is great to hear you found our products easy to assemble and we look forward to your next visit. Kind regards Ryan and the Fantastic team


Purnendu

PurnenduSydney, NSW

Perfect furniture withe affordable cost

published

Prospect store was good to navigate then Auburn store.
Products are amazing. Bed frames should be replaced with new better back support way.
Good quality
Assembly is alright but time consuming depending on the type of items. Store should offer affordable man power to assemble but not very expensive.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Leo Lie

Leo LieSydney, NSW

  • Verified customer

Great Experience - Friendly staff and good showroom

published

The staff is really friendly and helps a lot when I was looking for furniture for my first rental unit. The showroom also shows different varieties of products. Great experience !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Happy Blondie

Happy BlondieSydney, NSW

Living package...great value for money

published

Great customer service...Suzie was so friendly & helpful.... I love my new furniture... it looks fantastic, fantastic price, fantastic style, fantastic customer service & fantastic to assemble...overall a fantastic experience!!! I will definitely be back!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Happy Blondie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store with Suzie. We hope to serve you again in the future! Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Bad Service

published

I went into the store and purchased two rugs, a bookshelf and a few other small items. I was told in the store that the 1 rug was not Available in that store but they will get one from another store and send everything out. It’s now 2 weeks later and I still have not received my shipment and no one bothered to call me and update me. I had to request a call which didn’t come and then call again, only then did I get advised that I have to wait another week. Had I known I would have to wait 3 weeks I would have not taken the rug. For such an inconvenience you would think they would send the other stuff and give me a free delivery of the rug or ask me to pay separately for a 2nd delivery. So ridiculous!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
chav

chavAU

  • 6 reviews

So affordable. I don't have to puck up the stocks on my own.

published

All I did was to go over the showroom and choose and point to the staff then it was packed and delivered to me the next day. The experience was easier than shopping on line.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationProspect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chav, thanks for choosing to shop at our Prospect store! It is amazing to hear that it was such a quick and easy process, and I am sure we will see you in store again! Regards Nick and the Fantastic team.

Memo

MemoSydney, NSW

Perfect place with one spot to design your home

published

Good quality products, easy to navigate in store helpfull and freindly staff there is a little problem with packaging but overall perfect place to shop around for you furniture needs

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Memo, thanks so much for shopping with us in store and sharing your feedback, we hope to see you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Doug

DougSydney, NSW

Great selection. Everything sorted in one visit

published

Great customer service with helpful and friendly staff. Great value products and assembly was no problem - no damages, nothing missing. Fantastic Furniture is a regular 1st stop for all of our family furniture needs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Doug, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Abhijit

AbhijitSydney, NSW

FANTASTIC...!!!

published

The Prospect store was easy to navigate with ample room to move through the variety of products with lots of options available in terms of size, colour etc...!!!
I have been purchasing products fro Fantastic Furniture (Auburn & Prospect Stores) from almost a decade now and I am totally satisfied with the quality, packaging, assembly instructionsand price of the products bought so far...!!!
God Bless...!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Abhijit,Thanks so much for continuing to shop with us and taking the time to share your feedback about our stores and product range! We hope to see you again soon. Kind regards Ryan and the Fantastic team


TAA87

TAA87Sydney, NSW

Very impressed!

published

Visited FF as I couldn’t find what I was looking for any where else. I was skeptical as I’d purchased over 10yrs ago. The product suited my economical status at the time, but it wasn’t great quality. This time I was very impressed by the range and quality improvements. The staff were friendly and approachable. They had knowledge of their products and didn’t put the hard sell on me. Will definitely shop there again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect, NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi TAA87, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Happy Customer

Happy CustomerSydney, NSW

  • 2 reviews

Fantastic value, fantastic service!

published

The Prospect showroom is well laid-out and has a large range of displays, which made it very easy to visualise what our furniture would look like, and how it would tie into the decorative theme of our home. The items that we purchased were soft, clean and comfortable, and of good quality for an attractive price. The service team was incredibly helpful and made our experience all the more enjoyable due to the knowledge they held of their products and their enthusiasm for our purchase. Fantastic Furniture truly is fantastic, and I look forward to shopping there in the future! Well done, team!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationProspect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Happy Customer, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Very good the best.

published

Easy was very satisfied wad ok assembling furniture is a hard job must say but was ok. Recommend to mu other friends to buy product frim here good luck great.

Product Quality
Customer Service
Product Appearance As advertised
Store Locationprospect
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Neel, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Phyllis

PhyllisGreystanes

Fantastic bargains

published

I always enjoy shopping at Fantastic Furniture stores.
I can always find what I am looking for at affordable prices.
The staff is always friendly and helpful and I don’t feel rushed.

Shop LocationNSW, Prospect
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Phyllis, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team


Great service

published

I recently ordered a sleep tight mattress through fantastic Furniture, great price, very comfortable and great customer service also available pick up in an hour.

Shop LocationNSW, Prospect
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Vikki

VikkiSeven Hills

Great and friendly service

published

The assembly of the pantry was easy with all the parts labeled and the instructions booklet was easy to follow

Shop LocationNSW, Prospect
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

This is perfect

published

Asked a staff to suggest 2 beds for teenagers. She was very helpful and gave us a bargain that was within our budget.

Shop LocationNSW, Prospect
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

So easy

published

Everything including assembly was so easy. The whole process was of no concetn. Very good experience. Would shop online again.

Shop LocationNSW, Prospect
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Yyn, thanks so much for shopping with us online and sharing your experience, we hope to serve you again. Kind regards Ryan and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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