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Fantastic Furniture Online store

Fantastic Furniture Online store (page 2 of 55)

4.4 from 1,090 reviews

Reviews

4.4

1,091 reviews
5
(842)
4
(103)
3
(14)
2
(27)
1
(105)
  • Product Quality
    4.6 (741)
  • Return Claim MadeYes (39) · No (810)
  • Warranty Claim MadeYes (29) · No (819)
  • Product Appearance As advertised (93%) · Not as advertised (7%)
  • Shipping
    4.3 (398)
  • Customer Service
    1.0 (1)
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Reviewer Photos & Videos

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Glenda

GlendaSydney, NSW

Very stylish desk lamp at a fantastic price

published

Extremely easy to navigate the online store and payment options are great, found exactly what I wanted at an amazing price. Would highly recommend this site especially now that home accessories have increased.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Glenda, thanks so much for shopping with us online! We appreciate you sharing your experience and we hope to assist you again soon. Kind regards Ryan and the Fantastic team

Got exactly what I was after

published

New couch was very comfortable and the colour fit in with the desired colour scheme. Have purchased from Fantastic before and would do it again. Assembly is easy and their range suits most needs

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ray, that is fantastic to hear you found the perfect couch for your space! We are happy to hear you found assembly easy and are enjoying our wide range. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Amazing finds and easy to use

published

So happy with my purchase it’s such good quality and doesn’t need assembly. Good range lots of options and the colour range was really extensive. I would def highly recommend

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Tam

TamWide Bay-Burnett, QLD

Easy shopping, great price

published

Shopping was easy online, payment options were great, large range of products, great prices .only dissapointment was delivery time quoted. I did only order 1 week ago so hopefully will come earlier than predicted

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tam, thanks so much for shopping with us online! We are glad to hear you were happy with our range of payment options and low prices. We hope you are enjoying your new furniture soon! Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

deepshikha

deepshikhaSydney, NSW

EASY BUY IN PANDAMIC

published

Easy payment methods over online purchase and no time waste to visit the store in pandamic to and great customer service to guide you. Loved the designs for small apartments as things are multi functional

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi deepshikha, thanks so much for shopping with us! We are happy to hear you found our online store easy to use and are enjoying our range of furniture. We hope to see you again soon! Kind regards Ryan and the Fantastic team

Kayla lee

Kayla leeSydney Surrounds, NSW

  • 2 reviews

Great online experience great affordability

published

Delivery was a breeze product assembly was easy product is good quality product quality is great purchasing online is a breeze with a range of payable options great delivery service

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kayla lee, That is wonderful to hear! We are pleased you are enjoying our wide range of payment options and the quality of our products! We hope to assist you again soon. Kind regards Ryan and the fantastic team

Todd T.

Todd T.Illawarra, NSW

Great price and service

published

I bought a desk online. Fantastic Furniture was the only place that had a desk that would fit in the limited space I had available. Item was available for pick up within 90mins. Easy to read instructions and easy to assemble.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Todd T, We are happy to hear you found the perfect desk for your space and that you found it easy to assemble! We hope to see you again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Joanne

JoanneIllawarra, NSW

  • 2 reviews

fordable , easy to use website

published

website was easy to navigate
payment plan was offered
check out was quick and seamless
will be buying more in the future
quality of affordable items makes it a great place to shop

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Joanne, thanks so much for shopping with us online! It is great to hear you found our website easy to use and we really appreciate your feedback. Kind regards Ryan and the Fantastic team

Rebecca L.

Rebecca L.Greater Melbourne (Inner), VIC

First time shopper and now in love.

published

Super easy to shop online and delivery in the next business day. Well communicated with delivery options, cost and delivery time frame. Above and beyond the service of other competitors.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Grandview Estate

Grandview EstateGreater Melbourne (Outer), VIC

  • 2 reviews

HORRIBLE ONLINE EXPERIENCE

published
  • +2
Product Quality
Return Claim MadeYes
S Pedersen

S PedersenSydney, NSW

Value for Money

published

Was a pleasant in store experience with friendly staff, great service and great price.
We left with most of the items we intended to purchase. We will be contacted when the last item arrives.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Pamela

PamelaNortheast, VIC

Finally found the perfect beds for my boys!

published

So many beds these days have those horrible curved slats that crack. I finally found good solid beds for my boys that have decent flat slats. For a good solid sturdy bed frame that won't break the bank you honestly can't beat the cooper bed.
Happy kids=happy Mum

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pamela, that is Fantastic to hear you found the perfect bed for your boys in our store! We hope the new Cooper beds bring many well rested nights to come. Kind regards Ryan and the Fantastic team

Rhiannon T.

Rhiannon T.Perth, WA

  • 2 reviews

fantastic furniture cheap prices :) great service

published

very satisfied with my product brought a king single bedroom suite package for my 10 year old daughter . was very happy with the service I got. very helpful I get to pick up my product on Friday today is Monday so not long to wait :) can't wait thanks fantastic furniture:)

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Candice

CandiceSouth East Queensland, QLD

Great price

published

I purchased the bondi bedroom package. This was a great buy for the price i paid and i paid the extra to have it delivered. Very convenient. Great product for a teenager or a spare room.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Graeme Hodges

Graeme HodgesLaunceston, TAS

  • 2 reviews

Design and style great, Quality is terrible.

published

Purchased outdoor chairs for wife’s birthday, arrived the day before, should have been here a week before, needed painting, assembly and the quality was poor, soft and chipped, and wobbly.
Brought a hall stand while in lockdown, the last piece out of the box was the top which was damaged. The polystyrene packing and box were all pristine so went in the box damaged. I assembled as I unpacked so I didn’t discover till too late. Given CoVID I sanded the top and repainted myself, but shouldn’t have to.
Complained but have had no response.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Furniture Shops

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fantastic`

published

Navigating the website was easy. Products information re-availability if the stock was reliable and accurate, the staff communicated quickly and efficiently and delivery was within 3 days of the online purchase and the delivery staff were presented well

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Greg

GregNorth Queensland, QLD

Good value office bookshelf

published

The website was reasonably easy to navigate to find the product I wanted and the chat facility was able to arrange for a particularly helpful person to call me back from the local store.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Greg, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online and that your in-store service went so well! We look forward to serving you again soon. Regards Jivani and the Fantastic team

Katie E.

Katie E.Sydney Surrounds, NSW

My first stop when buying new furniture!

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Marg. R

Marg. R

  • 2 reviews

Always fantastic

published

Everything is so easy with great customer service and great price and quality. Great range to choose from and very easy assembling. Definelty my favourite place to shop for furniture

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marg, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Jesse S.

Jesse S.Sydney, NSW

Great Service, easy to use web site, fast delivery.

published

Easy to use web site, fast delivery, Items were easy to assemble. Parts were clearly labeled, delivery service were on time (even early ) and very professional, very happy with the service.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jesse, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such a great in store and delivery experience! We hope to serve you again in the future! Regards Jivani and the Fantastic team

Page 2 of 55
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Questions & Answers

Alycia S.

Alycia S.asked

Online store

Hello, I was looking to purchase the Salle Dressing Table (White) and was wondering if all of the drawers on the table actually open?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alycia, the drawers on the Salle Dressing Table sure do open! Regards Nick and the Fantastic Team.

Sonn

Sonnasked

Online store

on 2/4/20 was my first time ordering furniture online, only due to the fact that I don't drive and catching the bus out to Warrawong (half hour ride) is not such a great idea right now.
I am now wondering how the purchaser is notified about the products purchased, and how do I know that the order was received and acknowledged and in the process of being shipped? It would be great to get a conformation email from the supplier/s instead of having to wait for a 'tracking' number

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sonn, thank you for placing an order with us. We absolutely send an Order Confirmation email, and it is sent through to the relevant supplier automatically shortly thereafter. Within the coming days you should have received a tracking number by email so you can keep an eye on the progress. If you require any further assistance or reassurance, please don't hesitate to email us at reviews@fantasticfurniture.com.au Regards Nick and the Fantastic Team.

Sonn
Sonn

hi there Nick
The information I had received only came through fantastic warehouse customer support team (thanks guys) nothing came from the supplier, not even an invoice.
I am happy to say though, that it all arrived on the date stated by Chris from customer support.
thank you Nick and the fantastic team for your assistance

ShedB

ShedBasked

Online store

Can you deliver on a requested date?

2 answers
Nkob
Nkob

yes you can. They charge for delivery though

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We do charge for delivery, and excluding our 'Online Only' range, we book you in for a day that will suit you best. Kind regards Nick and the Fantastic Team.

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