??!
1 photo
Fantastic Furniture Online store

Fantastic Furniture Online store (page 2 of 94)

4.4 from 1,875 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (1,395)
  • Return Claim MadeYes (66) · No (1,496)
  • Warranty Claim MadeYes (44) · No (1,520)
  • Product Appearance As advertised (1,339) · Not as advertised (114)
  • Shipping
    4.2 (806)
  • Customer Service
    1.0 (1)
Previous
Next

Reviewer Photos & Videos

  • More
Troy Boon

Troy Boon Greater Melbourne (Outer), VIC

Awesome

published

It was Very easy
it the best way to shop the only way to shop from now on great job

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Troy, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team

The reviewer stated that an incentive was offered for this review

Debbie

DebbieWA, 6055

  • 9 reviews

Perfect fabulous

published

Fantastic hall table really love it, fits perfectly into my space
Easy ordering and collecting
Value for money
Easy to assemble
Highly recommend

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Debbie, thanks so much for choosing to shop with us. We're glad to hear that you are happy with the hall table, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Miz

MizSydney, NSW

  • 4 reviews

Absolutely fantastic !!!

published

So easy to find the items that I wanted.
I only ordered a day or two ago so haven’t received yet.
I’m sure I will love them even more when I get them.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Miz, thanks so much for choosing to shop with us. We're glad to hear that you were able to find what you wanted, and we hope to serve you again in the near future! Kind regards, Nick and the FF Team.

Miz
Miz

I’ve just had a message saying that my order will be delivered this week! So that made me even happier with Fantastic

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Miz! That's amazing to hear! Thanks again for deciding to shop with us. Kind regards, Nick and the FF Team.

Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Not happy.

Not happy.

  • 2 reviews

Shopping online made easy!

published

Exactly as pictured and described....functional and great for the price. Helpful staff, however terrible communication between staff at the store and staff at the warehouse involving click qnd collect.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Annie

AnnieQueensland

Just the right fit for the patio area. Perfect!

published

My first online experience with Fantastic Furniture. Ordered Friday! Told it was on its way. Text Monday. Delivered 20 mins later. 10 out of 10 Fantastic Furniture.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Annie, thanks so much for choosing to shop with us. We are thrilled to hear that your first online experience went off without a hitch, and we hope to serve you again very soon! Kind regards, Nick and the FF Team.

Forced Online Buying

published

Forced to buy online because only black bed base was available instore. To choose a white bed base we could only buy it online.They do not supply any different colours instore. Now having to pay a delivery fee ! NOT HAPPY AT ALL. If an item is on display instore and has various colours then I feel that you should be able to order that item in and not pay any extra because of colour choice.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
C.A.

C.A.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Fanstastic service @ Fantastic Furniture

published

Easy to use website. Found what I was looking for quickly. Whole process simple & easy. 2nd time using on line site. Loved it

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi C.A.! Thank you for shopping with us again and taking the time to share this feedback. We hope to serve you again in the near future! Kind regards, Nick and the FF Team.

A disgruntled buyer

A disgruntled buyer Darling Downs, QLD

No stock on click and collect

published

I purchased a chest of drawers online and used click and collect. Drove 140km to he told they had no stock.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

I have sent you an email with the order number

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there, thank you for doing this. We have since responded to the email. Kind regards, Nick and the FF Team.

Michele Bolch

Michele BolchGreater Melbourne (Outer), VIC

Value for money great price

published

Place my order online took five minutes within five minutes was rung back to confirm order was being shipped and dispatched

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michele, thanks so much for choosing to shop with us. We hope to serve you again in the near future! Kind regards, Nick and the FF Team.

Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Not all online only products available to Tasmanian people

published

Not all items are available to Tasmanian people. Delivery can be expensive for online only orders. [Details Removed] (Order)Please do not publish my details

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lorraine, thank you for taking the time to share your thoughts. We are currently undergoing a review of Online Only deliveries and hope to make this more affordable for all customers. Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Kaitlyn

KaitlynHunter Region, NSW

Easy.

published

Good range of products. Quality is good for the price. Store parking/loading dock was a little difficult to locate. Assembly is a bit of a pain but well instructed.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaitlyn, thanks so much for choosing to shop with us. We're glad to that you like our range of products, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Great service great pricing great product

published

Great service reliable team fantastic pricing great quality mattress. Easy to process the purchase fast pick up available lovely team

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Danielle, thanks so much for choosing to shop with us. We're glad to hear about this experience from our reliable team, and we hope to serve you again in the near future! Kind regards, Nick and the FF Team.

Great product and an awesome price

published

It was an easy and affordable online shopping experience that I enjoyed also
With a quick response for delivery options.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kara, thank you for choosing to shop with us. We are glad to hear that you are happy with the product and the overall experience, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

narelle

narelleCentral West, NSW

great service

published

great service got item within 5days very happy with item found what i wanted straight away on the online site it was very easy online to order and pay again very happy

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Narelle, thanks so much for choosing to shop with us. It is great to hear about the service you received with your online order, and we hope to serve you again very soon! Kind regards, Nick and the FF Team.

Mama Iri

Mama IriPerth, WA

Online user friendly experience

published

The online user experience was quite easy. To search for items was also easy, right through to payment of product. The wait time for expected delivery is longer than what I had hoped for, hopefully it doesn't take that long. Can't comment on actual delivery time as it's still in transit.

Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mama Iri, thanks so much for choosing to shop with us. We're glad to hear that the online user experience was so easy, and we hope you love the product once it arrives! Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Fantastic Furniture Online store compares to other Furniture Shops

Know better, choose better.

Compare all
A Reviewer112

A Reviewer112Perth, WA

  • 2 reviews
  • 1 like

Good service

published

I purchased 4 dining chairs here. Really poor quality. Moreover they had a strong chemical smell which was very irritating. Fantastic gave me a refund and I bought 2 more suitable chairs from the same store. Very happy.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us and taking the time to share your experience. We are glad to hear that you are happy with your experience, and we hope to serve you again in the future! Kind regards, Nick and the FF Team.

Chris

ChrisPerth, WA

Great service and quality!!

published

Really easy to order and pay for! Took 2 days to delivery our new bed. Great price and delivery people were really nice. Highly recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chris, thanks so much for choosing to shop with us. We're so glad to hear about the quick delivery and the service received as well. Hopefully we will see you back again soon! Kind regards, Nick and the FF Team.

Melissa T

Melissa TSouth East Queensland, QLD

Fantastic

published

Some of the furniture needs an electric drill cause to hard to do with a screw driver but apart from that the instructions are easy to dollow

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melissa, thanks so much for choosing to shop with us. We are glad that you found the instructions easy to follow, and we hope to see you back again in the future. Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

emma

emmaPerth, WA

much better after they sent a replacement

published

2 of the original drawers were not lining up properly and there was a crack in the baseboard. A replacement was organised straight away once I sent through photos. I have since received and am happy with the new drawers. Excellent after sales service!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Emma, thanks so much for choosing to shop with us online. We are glad to hear about the after sales service received, and we hope to serve you again in the future! Kind regards, Nick and the FF Team.

Easy, smooth transaction

published

Found the whole process very smooth, with plenty of payment options for us. We are looking forward to receiving the product!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gen, thanks so much for choosing to shop with us. It is great to hear that the process was so smooth, and we hope you are pleased with the product once it arrives! Kind regards, Nick and the FF Team.

The reviewer stated that an incentive was offered for this review

Page 2 of 94
See all Fantastic Furniture reviews

Questions & Answers

Chrissy C.

Chrissy C.asked

Online store

My name is christine cavarra 8 liberty parade ivanhoe ..i brought 4 chairs and only received 2 ..could you please tell me where my other 2 are please...

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Christine, please send us an email to reviews@fantasticfurniture.com.au with your order number and contact details so we can better assist. Kind regards Ryan and the Fantastic team

Gail

Gailasked

Online store

Why can't you just state that all your furniture is in Melbourne so we know if we need it in a hurry not to order from you, I mean for goodness sakes you can't keep a room divider in the back of the store and 3-15 days delivery really sad.Not buying from you again

3 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gail, not all of our furniture is from Melbourne, and you are quoted for your order based on your location and the availability of the stock. For your order, I believe you have ordered an Online Only room divider and it is coming from Melbourne. You will have been quoted accurately at 3-15 business days as we do not stock Online Only products in our stores. Kind regards, Nick and the FF Team.

Jun V.
Jun V.

Can you explain, i ordered cafe stools. Its been 3weeks. I haven’t get my chair till now. Is this come from china or Europe ?

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jun V, please email us at reviews@fantasticfurniture.com.au so we can assist. Kind regards, Nick and the FF Team.

Carmel

Carmelasked

Online store

I would like to order the Havana TV unit the large size to be delivered in Caroline springs. How much and how long will it take. Thanks kindly

2 answers
Jun V.
Jun V.

How long it will take? Forever!

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jun V! We are still waiting for an email with your order information. We look forward to hearing from you so we can get this resolved. Kind regards, Nick and the FF Team.

Get an answer from our members and Fantastic Furniture representatives

Details

Compare all 84 Fantastic Furniture
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all 84 Fantastic Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.