Reviewer Photos & Videos
Cant contact them on phone!
I left a notify me, when item was in stock again ad only available online,
email came ti say it was but link they sent to order doesn't work & its impossible to contact them other than email us & we’ll get back to you!
Quick and easy ordering but online but poor Product availability
Quick and easy to purchase online, however a bit disappointed with product availability. Free delivery would be a nice option when spendIng significant money at store. Would also like option of product assembly by Fantastic Furniture and not just some handyman service.
Fantastic and happy experience
The packing was superb as I ordered Verve Full glass coffee table. The quality is really good. It was only one piece so there was no need to assemble it. I would highly recommend to buy from fantastic furniture.
Wall Art purchase
My canvas arrived today. It took 12 days to be delivered, which considering Covid-19, I was happy with. The photos on the website made it easy to imagine what it would look like hanging up on the wall & there was a good variety to choose from. The box was packaged very well & the canvas on the inside of the box was also wrapped in plastic. The quality seems good & it already has a hanging cord so it can hang straight away. Overall I was really impressed.
Website easy to use, great range of products available, value for money. Package arrived very quickly. Clear precise instructions and easy to assemble with one person reading instructions and one assembling.
Purchased a coffee table and rug online rug shows up no table with delivery, delivery was for the coffee table otherwise would had picked the rug up myself. since then it's been 7 weeks waiting for refund and 5 calls each about 2 weeks apart chasing up my money. unacceptable to be doing this to customers during an pandemic. Money doesnt grow on trees
It is indeed fantastic!
My first time to buy and i did not regret it, the product is good quality instructions are easy to follow, their staff are also friendly and helpful, will surely buy again soon.
Comfy, practical & aesthetic af
Online store was easy to find what I needed, so many options for colours of the ottoman I chose! Very happy with the purchase, fits in nicely with my Fantastic Furniture corner lounge.
Online and over the phone customer experience 10/10
The online shopping experience is seamless and the follow up phone call was great, beautiful customer service. I can’t wait to order again! THANKS fantastic furniture for your amazing products!
Fantastic Value and service
User friendly website, everything great value. Speedy response to queries. In store great service and very helpful as well.
Over all a great experience, and great value for the money. Awesome!
Get rid of those awful red and yellow colours.
Very easy to navigate online , I would like to see more of the white products like Verona ,as they don’t stain like the Matt finishes.
I first purchased the Verona ,2xchests of drawers and now have the bedside tables coming.As for assembling it,I have terrible arthritis and need someone to do it for me.Luckily the Artarmon store was able to recommend a lovely gent.
Easiest way to shop is online
Very easy to use online
options for delivery days is fantastic i was able to pick a day when I would be home and only have a 3 hour time frame I'd have to stay at home and wait
Great prices !
I like it , it’s normally super fast !!
I have bought the office desk for placing my electric piano And an office chair and goes pretty well ,,
Also I got a kid bed that my daughter enjoys.
Easy online order, picked up the next day with easy pick up
Fast and easy online service. Pick up was great, was loaded by the team into my car within minutes of arriving and instructions on assembly were easy to follow with few tools
Very easy to find items I wanted to buy
Bought online - Bought a wardrobe to assemble - had a few questions before purchase and these were answered to our satisfaction - the wardrobe was easy to assemble and very high quality
Retro styling fabulousness!
I just adore my new dining setting. I love the retro styling and quality of the set.
Also... I’m a bigger lady and my bum fits comfortably in the chairs.
Great service and prompt delivery
I was Very happy with My purchases, helpful staff at store, easy, clear website and prompt delivery. Couldn’t be happier with my experience with Fantastic Furniture. Will sure to be using them again to sprooce up my home
Great experience very professional staff we were very happy with everything. We bought 8 different pieces of furniture and had only one problem with and they fixed it straight away and I left very happy with the professionalism of the fantastic staff at the shop and warehouse now our house looks awesome. Thank you fantastic furniture
Love my New Haven dining table and chairs. Easy online shopping with pick up service even easier, all in all it was all too easy which is needed in our fast paced complexed lives.
Great range and fantastic service
So easy to use the website with all the info I needed. Plus having photos of how other customers used the items were a huge selling point for us. We were on the fence about the shoe holder but seeing how well it worked in the photo of someones entrance way we knew it would work well for us too.
Questions & Answers
Why can't you just state that all your furniture is in Melbourne so we know if we need it in a hurry not to order from you, I mean for goodness sakes you can't keep a room divider in the back of the store and 3-15 days delivery really sad.Not buying from you again
Fantastic F.Fantastic Furniture
Hi Gail, not all of our furniture is from Melbourne, and you are quoted for your order based on your location and the availability of the stock. For your order, I believe you have ordered an Online Only room divider and it is coming from Melbourne. You will have been quoted accurately at 3-15 business days as we do not stock Online Only products in our stores. Kind regards, Nick and the FF Team.
I would like to order the Havana TV unit the large size to be delivered in Caroline springs. How much and how long will it take. Thanks kindly
I am going to purchase a Montreal single pantry for $119 can you please let me know why the postage is also $119
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