Fantastic Furniture Physical store (page 2 of 454)

Store was clean and well maintained, team members helpful and not in your face, selection was good and there were quite a few examples of the same item in different fabric so it was easier to see how different fabrics affected the overall look of the furniture.

Everything set out in groups easy to locate. Customer service amazing. Products are great. Would recommend family and friends to go to this store. Best experience Ive ever had thank you

The flat packs were delivered and brought upstairs and placed in each room where they belonged. The step by step instructions were so easy and complete, even including the allen key.

I loved that i found a amazing bedroom package that wasnt on the website but its perfect, the tallboy and side tables are high and have lots of draws and are good quality and the button bed is lovely

Store was very easy to navigate & all of the items I wanted to buy were in stock. Staff were friendly and professional, including delivery guys, I was very impressed with the service I received. Furniture was easy to assemble & looks beautiful in my new house! Thanks Fantastic!!!

We were very satisfied with the store, range and service provided by Kelly. Really great. Have not assembled the furniture as yet so cant comment on that as yet. We purchased several items for my elderly parents.

Furniture is great quality and terrific prices. Fantastic warranty is amazing. Delivery is fast. I do get Dennis from DAS to do all my assembly. Staff are amazing. Delivery within 2days.

After going to other furniture places it was the help of staff and the packages available that I knew I had found the right store! Staff were patient and resourceful!

Bought lots of furniture from Fantastic to set up home. They delivered damaged dinning chairs, which they agreed to replace. It took three months of follow up to get the delivery. The promised to deliver the replacement with in three hours window on agreed date, but did not deliver within the agreed time, it took more than 5 hours for them to contact us. I had taken half day off from work for this but turned out to be a whole day leave so loss of wage. Very rude client facing staff at store and the driver.

I purchased a Bergen Blanket Box. Inquired online if it was actual timber.
Person said yes except for the veneer.
While there was some solid timber most was composite timber. And it is very heavy. Composite was not what i wanted.
But the design is nice and depending on
The kind of composite, it can do the job.

Also there was an expensive delivery
Charge. And I have to assemble it. But
I can live with this. I have bought good
Stuff from Fantastic in the past. Just
Hope this is not a downward trend.

Some time ago I purchased a sofa and recently contacted the store to see if I could purchase the same fabric to cover my dining chairs. The results are Fantastic!

Sych an easy helpful experience. Great layout and good product knowledge. I gad never been there before but will go again. Product very easy to assemble. Whole experience was good

We came into the Castle Hill store to look for a bed for our daughter and were pleasantly surprised at the range of products on offer. The customer service was also very good.

No staff approached us at any point, was seen trying some of the products still nothing. 3 other lots of customers came in they got assistance. I grabbed items off shelf I wanted the most expensive item I was interested in couldn't be seen so I never purchased it. Was served at payment tables 2 staff were there phone was ringing staff member said it was delivery man & didn't answer or even put him on hold ... hope he wasn't lost!!!!

Great range of quality beds and mattresses with experienced, helpful staff. It was quick & easy to find what we wanted at a very competitive price. Great value. Highly Recommened, you wont regret going to Fantastic Furniture

Perfect solution mattress in a box great guest solution and a happy customer. Nice helpfull staff had what I wanted in stock. Easy parking not too busy shop nice and clean

Had a problem which was fixed with no fuss by staff in store. Great customer service, highly recommend you try Fantastic Furniture. This was my first time shopping with Fantastic Furniture and it will not be the last. From Sales staff to warehouse staff and delivery guys this was a 10/10 experience!

Was all set to buy an office table at another store, but drove past Fantastic Furniture and decided to go in. Found a table I liked better and it was also cheaper. The staff member was very helpful and printed out info for me. The table came flat pack and I had to assemble it, but all parts were there and the instructions were clear.

I recently bought a lot of furniture from these guys for my new house. I loved the furniture they had for the cost they offered.

I had been to various furniture stores in thomastown, essendon etc but found these fantastic furniture guys the best( for the cost)

I liked the customer service as well. Hope i like it and product lasts once i start using it
Only negative thing i can think of is that they take good 7 to 8 weeks for few of the products( like sofas etc) which is not that great option when you need something quickly but rest all is good

The Stash Clothes Rack is excellent quality and good value at $35. It was easy to assemble and holds a good amount of clothes. Thank you Windsor Gardens for your good friendly service.