Reviewer Photos & Videos
Value, Quality furniture
Quality of lounge is excellent for the price. All the latest styles and colour fabrics. The fabric protection plan was so easy to take out and the after care fabulous.
Friendly & informative staff. Good range of affordable furniture. Extremely helpful
Pantry was great well designed
Staff where very helpful and friendly
Make you feel welcome which is why I go back
The product was not available at Penrith and I needed it straight away and the staff found at another store for me and contacted them to make sure they had and held it for me.
The staff went out of their way to help
Never ever buy a mattress from FF. I bought one and it collapsed after 3 weeks. I called at least 12 times to no help
I should have sued. worst mattress in history.
Never ever buy a mattress from fantastic furniture.
When I moved into my apartment a few years ago I decided it would be easy to buy everything at once store. For the most part it was.....but I made the worst mistake. I also bought a bed frame and mattress. The frame was fine but the mattress was awful. I literally only had it 3 weeks and the strings in the centre collapsed. You could physically see the dip in the mattress it was so bad. I was in so much discomfort every night. I phoned the ...
Spent heaps but didn't get a discount
Having done all my research online and visiting the store to place my order valued over $6200 i was extremely disappointed to be only given a $74 delivery fee waiver versus maybe a 5% to 10% discount on such a large order. Receiving a survey within two days of placing an order for goods, and not actually having the goods seems somewhat strange aswell.
- NSW, Nowra
- Verified customer
Great to deal with
The store was easy to navigate around, I was quite happy with the products that I bought which are on order as I changed the colour of the sofa and the chairs to go with the dining table
- VIC, Dandenong
- Verified customer
Got what I wanted.
The store is very easy to navigate with many fantastic pieces of furniture to view through to checkout. Staff are beyond helpful which made my experience fun and very rewarding.
Poor Customer service
We Went into the Store to purchase a Wardrobe for my Daughter, we walked around the store for 10-15 mins Nobody was interested in asking if we needed any help as 5 staff members gathered around the counter just talking & laughing, there was myself, my partner & my daughter, there was also another gentleman customer in the store who had to walk up to the counter to ask for help, i think in the current Environment retail customer should be first class, we had a staff member come over, only after my partner said nobody wants to help us, we wanted ...to purchase a wardrobe we were asked if we had purchased with the company before & my partner gave the staff member her contact number & explained we had just moved up her from the central coast, there was no offer of updated our details or a thank you for shopping with us, i just found the whole experience ordinary.
Fantastic service excellent warranty policy
Love the fact you can choose of 100 different colours .excellent return policy, friendly staff, nothing is to much for the staff. Easy parking near store . Delivery is easy to get they don’t keep you waiting all day.
Great Shopping Experience
I had browsed the store previously looking for an ottoman, so I knew what I was after. It was quick and easy, great service by the young lady and reasonably priced.
Great staff and even better products.
I brought both items I saw online as they were exactly as described. The 4 seater table is sturdy considering how lightweight it is. The entertainment unit is beautiful and my electronics feel safe within its solid build and definitely will not over heat.
Loved my whole experience at the bundaberg store and will be back In the future.
- NSW, Warrawong
- Verified customer
Great value for money!
I purchased a queen bedroom suite from their range, I went in and knew what I wanted as this was the same bedroom suite I ordered previously for another room so, knew it was good quality and was extremely happy with it. The staff member Damian or Daimon (Can't remember exact spelling) was so helpful and appreciative of my business. I even went back to purchase 4 bar stools that were great value and quality because of the customer service I received. All staff were busy and from what I saw they were all very attentive to their customers
extremely happy with my purchase of the cabin loft bunk set and draws , and mattress , my grandchildren absolutely love there new furniture, extremely happy with the staff service and quality of my goods
Amazing service from in store to delivery
The process was extremely easy and staff are amazing. Having to assemble flat packs are a little difficulty and require some time. Next time I will purchase something a little less difficult to put together.
Beautiful and great value for money!!
This daybed is a great addition to my daughters room, it was easy to assemble, great price and finished product looks good and is comfy!! Love it :) there is so much in store to choose from!!
Value for money!
Easy to navigate a wide range of products that are value for money combined with excellent customer service from greeting on arrival to delivery of the product! Would definitely recommend to visit this store, especially if you are on a tight budget.
Beautiful round coffee table
The fantastic furniture is so well priced and always available same day. I wanted a round coffee table and the had several and took it home same day. Great value lovely product.
Hall table - a perfect fit
Very pleasant staff and very helpful. Furniture we wanted (Havana Hall table) was in stock so could take home immediately. Quality (for the price) was good and assembly easy enough thanks to the comprehensive instructions!
Great service and purchacing experiance
Very happy with the instore service, prompt and knowledgable. The store is well set out into sections which makes it easier to view complete housing fixures. Very competative prices completed the deal.
Another customer service let down
Arrived at the bed section the female staff member fled on us...after 15 minutes we had to find her to help. The delivery guy also put us in a stressful situation
Found the store now won't live without it.
Store location easy to fine, the products where great. The quality is fantastic given its cheaper than highend and doesn't cost an arm or a leg I'm a mother and its easier to find stunning pieces at an affordable price.
Questions & Answers
I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Fantastic F.Fantastic Furniture
Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team
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