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Fantastic Furniture QLD, Burleigh Heads

Fantastic Furniture QLD, Burleigh Heads

4.6 from 177 reviews

Great Service, friendly and helpful.

Helpful friendly staff, one item wasn't in stock but was given an accurate delivery date and it arrived as per suggested. Would happily buy from this store again in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads

Furnture that I need

Store was set out really good. Products were easy to find and the team was friendly and help me with my purchases. Process in paying for my products was easy and picking up my goods was easy as well

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Victorio, thank you for choosing to shop with us. We are happy to hear that the team was friendly at Burleigh Heads, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

Perfect product, perfect price.

We were looking for a new bed and had visited several stores before going to Fantastic Furniture. We found the absolute best bed at a price that was almost a third of what we going to have to spend in the other stores. Absolutely best value, best price.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBurleigh Qld
1 comment
Hi CJH, thank you so much for deciding to shop with us! We are thrilled to hear that you are so happy with your bed, and we cannot wait to see you back again next time. Regards Nick and the Fantastic team.

Amazing value! Amazing products!

Super easy to find what you want/need. Very visible signs and staff are always eager to help. The range of products is pretty amazing. We bought a king size plush bed and a bed base and it's super easy to set up also SUPER COMFY! we love this bed and also *bonus* it's such a good price as well!

Product Quality
Customer Service
Return Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh heads
1 comment
Hi Anna K, we are so thrilled to hear you enjoyed your time in our store and are enjoying your new bed even more! We hope your new bed brings you many years of comfy sleep and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Visit this store ...you won’t be disappointed!!

I purchased several items on behalf of a relative, and not only found the staff helpful but was surprised at the variety of options available to me. The quality of the items I purchased was excellent (great value for money!) and the assembly time frame for one item was achieved well ahead of schedule, and inexpensive ... not something I would have expected!
Delivery was efficient and I was kept informed of progress of delivery truck to the specified address. Great service all round!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBURLEIGH heads Gold Coast
1 comment
Hi Carol H, thanks so much for shopping with us and taking the time to share your experience! We are thrilled to hear you found our staff friendly and helpful and are enjoying our wide range. We look forward to seeing you again soon! Kind regards Ryan and the Fantastic team

A perfect lounge for us

The lounge set was very well priced and displays in store are great. The staff are so knowledgeable and friendly and a great help with choosing styles and colours. It was a pleasure to shop.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh
1 comment
Hi Nic m, thank you very much for choosing to shop with us in Burleigh Heads and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Surprisingly good quality

Was surprised at the quality of the furniture at such good value. Can’t wait for delivery. Service in store was efficient and friendly. Price was about half the price of other furniture I had looked at and great quality.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
1 comment
Hi Liz McK, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Nice bed. Clean looking

Store was easy to navigate. Range was good. Quality of bed was very good. Assembly was easy to do and instructions easy to understand. Overall I had a very easy and pleasant experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic furniture Burleigh heads
1 comment
Hi Paul, we are so pleased to hear you found our store easy to navigate and are enjoying our wide range. We look forward to seeing you again! Kind regards Ryan and the Fantastic team

Staff helpful and friendly and had what I needed

Fantastic furniture at Burleigh I have been to a few times now and every time the staff are helpful friendly (but not annoying) and they always have what I am looking for. A good range of products for pretty reasonable prices.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
1 comment
Hi Mel, thank you for shopping with us in Burleigh Heads! We are happy to hear you enjoyed your in store experience with our team and our product range. We hope to serve you in store again soon. Regards Angelina and the Fantastic team

Sales Staff, no service. Warehouse Staff, 10/10

Sales / Showroom staff, average.
Waited over 10 minutes before being acknowledged and another 5 minutes before being served.
Had to ask to buy my items - was told they are busy today.
Two staff stood there talking entire time i was waiting.

Warehouse staff, 10/10.
Friendly. Great. Quick. Helpful.

Product Quality and Ease of assembly, grest

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBurleigh
1 comment
Hi DNC, I am very sorry to hear about the recent experience at our Burleigh Heads store and sincerely apologise. We will be sure to address this feedback with the management team so we can improve our in-store level of service. It is wonderful to hear that the warehouse team provided great service and we hope to see you again. Kind regards Ryan and the Fantastic team

Great store helpful staff

Great store helpful staff lots of choices and great value for money will definitely return I was offered a wide range of choice of fabric for my head board

Shop LocationQLD, Burleigh Heads
1 comment
Hi Liz, thank you very much for choosing to shop with us in Burleigh Heads and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

Wonderful customer service

Well presented store with lovely helpful staff.
The overall experience was wonderful from product knowledge to offering a range of payment methods.
Julie looked after us and we would definitely go back to see her for any future purchases.

Shop LocationQLD, Burleigh Heads
1 comment
Hi Shala, thank you so much for choosing to shop with us. We're so glad to hear that the Burleigh Heads staff looked after you, and that you are happy with your purchase. I'm sure we will see you again in store soon! Kind regards Nick and the Fantastic team.

Quality and affordable products.

After searching shops for a tallboy we headed to fantastic furniture as we had been there years before. Not wanting to spend a great deal just after Christmas we wanted cheap but not too cheap. I find fantastic furniture to be of all kinds. The variety is there for both. The staff are very helpful too. And the option for online after pay is amazing. Overall I would highly recommend going here first. Thanks fantastic team.

Shop LocationQLD, Burleigh Heads
1 comment
Hi Lilly Ann, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Nice quick and easy purchase after item broke at home

This was great because I needed a chest of drawers quickly after the one at home broke. I had a quick look online, paid via PayPal and collected it from the warehouse an hour later. Quick and easy!

Shop LocationQLD, Burleigh Heads
1 comment
Hi Amanda, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great service and value for money

Friendly helpful staff and wide range of products to choose from. Staff remained with you rather than just point you to profuct

Shop LocationQLD, Burleigh Heads
1 comment
Hi Kev, thank you very much for choosing to shop with us in Burleigh Heads and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

Fantastic

Happy with my overall experience,lovely staff ,great prices ,great range, happy ,helpful,friendly staff ,great Guys at the pick up even gave me some rope

Shop LocationQLD, Burleigh Heads
1 comment
Hi Damsel in distress, thanks so much for choosing to shop with us in Burleigh Heads. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Great staff!

Large product range. Staff were super friendly and professional, and they had great product knowledge. Assembly instructions for my large piece of furniture were well written and easy to follow.

Shop LocationQLD, Burleigh Heads
1 comment
Hi Boootsy, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great value fort money

Easily accessed location with good parking. Efficient friendly staff and a good open layout with excellent visibility and easy showroom access.

Shop LocationQLD, Burleigh Heads
1 comment
Hi Christopher L, thanks so much for choosing to shop with us in Burleigh Heads. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Fantastic Service!

The staff are really friendly and helpful. Arnaldo gave us some great ideas on how to decorate our house. Our house is looking amazing now.

Shop LocationQLD, Burleigh Heads
1 comment
Hi Lora, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

AWESOME Store

This is a great store and the staff are awesome, great selection and they live up to their name Fantastic prices

Shop LocationQLD, Burleigh Heads
1 comment
Hi Brian, thanks for choosing to shop with us! We're delighted to hear you had a Fantastic in store experience and are loving our affordable range. We hope to see you again soon. Regards Annie and the Fantastic team

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