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Fantastic Furniture QLD, Burleigh Heads

Fantastic Furniture QLD, Burleigh Heads

4.6 from 186 reviews

Reviews

(147)
(28)
(2)
(2)
(7)
  • Product Quality
    4.7 (17)
  • Return Claim MadeYes (1) · No (18)
  • Warranty Claim MadeYes (0) · No (18)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.6 (17)


IainR

IainRRichmond-Tweed, NSW

  • 2 reviews

Good friendly instore service

published

Well looked after by Ann, I am just waiting on my product to arrive instore as the colour was not available but stock was in Brisbane. Delivery charges quite costly

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi IainR, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


nichollsem

nichollsemRichmond-Tweed, NSW

Great range and prices.

published

The fantastic furniture store in Burleigh had great products and prices. Staff could be a little more friendly and helpful. Overall happy with my purchase and will be back again

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi nichollsem, thank you for taking the time to share your feedback about our Burleigh store! We appreciate you shopping with us and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Excellent Customer Service

published

I had to deal with Sophia the manager at Fantastic Furniture Burleigh. Her customer service
was outstanding and nothing was too hard for her! I couldn't fault Sophia in anyway!
Thank you again for making the process so seamless!

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kristin P., thank you so much for shopping with us in Burleigh Heads. We are so happy to hear about the service you received from Sophia, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

No name

No nameSouth East Queensland, QLD

I found everything I needed & had fun getting it all

published

I found it easy to find the products that I was looking for & the lovely staff asked if they could help but backed right off when we said we were just looking
But right on track when we needed them

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great prices

published

I am happy with the product we chose . The shop was easy to get around with lots of variety to choose from . Can't wait to get my new lounge suite .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurliegh
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Soph, thanks so much for shopping with us in Burleigh Heads. We are so glad to hear that you are happy with your order, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Sue

Sue

  • 4 reviews
  • Verified customer

Everything made easy

published

The store is set out to easily view the furniture with a great range of products, although outdoor furniture would be a good addition. Its important to be able to see, touch and sit on loungers, chairs etc to gauge comfort and how it would fit in your home. The quality for price is excellent - great value for money. Assembly instructions were well written and easy to follow - huge thank you on that! Yvette K could not have been more helpful - thank you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sue, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Awesome!

published

Love the store and the funky options, very helpful and friendly staff, great prices. Show room was presented really nicely and we ended up getting the 'set' that they had displayed because we liked it so much!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tanille, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Great store, Friendly staff

published

We saw the table we wanted on line ,called for availability and picked it up

Staff were fun to buy from...and the hall table exactly suited our needs. This is ghe fourth time we have bought from Fantastic.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Morgan S., We are thrilled to hear you had a great time purchasing from our team in-store! Thanks so much for continuing to choose us, we really appreciate it! We look forward to seeing you again. Kind regards Ryan and the Fantastic team

Great customer service

published

Very helpful staff, great value for money, well set out store, easy to follow instructions when putting my furniture together, happy with my product, thank you Fantastic Furniture Burleigh Heads

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Joe, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Lee

LeeRichmond-Tweed, NSW

Great Service, friendly and helpful.

published

Helpful friendly staff, one item wasn't in stock but was given an accurate delivery date and it arrived as per suggested. Would happily buy from this store again in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lee, thanks very much for shopping with us and sharing your experience! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


Victorio A.

Victorio A.South East Queensland, QLD

  • 2 reviews

Furnture that I need

published

Store was set out really good. Products were easy to find and the team was friendly and help me with my purchases. Process in paying for my products was easy and picking up my goods was easy as well

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Victorio, thank you for choosing to shop with us. We are happy to hear that the team was friendly at Burleigh Heads, and we hope to see you back again in the future! Regards Nick and the Fantastic team.


CJH

CJHSouth East Queensland, QLD

Perfect product, perfect price.

published

We were looking for a new bed and had visited several stores before going to Fantastic Furniture. We found the absolute best bed at a price that was almost a third of what we going to have to spend in the other stores. Absolutely best value, best price.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBurleigh Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi CJH, thank you so much for deciding to shop with us! We are thrilled to hear that you are so happy with your bed, and we cannot wait to see you back again next time. Regards Nick and the Fantastic team.


Anna K

Anna KSouth East Queensland, QLD

Amazing value! Amazing products!

published

Super easy to find what you want/need. Very visible signs and staff are always eager to help. The range of products is pretty amazing. We bought a king size plush bed and a bed base and it's super easy to set up also SUPER COMFY! we love this bed and also *bonus* it's such a good price as well!

Product Quality
Customer Service
Return Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Carol H.

Carol H.South East Queensland, QLD

  • 2 reviews

Visit this store ...you won’t be disappointed!!

published

I purchased several items on behalf of a relative, and not only found the staff helpful but was surprised at the variety of options available to me. The quality of the items I purchased was excellent (great value for money!) and the assembly time frame for one item was achieved well ahead of schedule, and inexpensive ... not something I would have expected!
Delivery was efficient and I was kept informed of progress of delivery truck to the specified address. Great service all round!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBURLEIGH heads Gold Coast
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

A perfect lounge for us

published

The lounge set was very well priced and displays in store are great. The staff are so knowledgeable and friendly and a great help with choosing styles and colours. It was a pleasure to shop.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nic m, thank you very much for choosing to shop with us in Burleigh Heads and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Liz McK

Liz McKSouth East Queensland, QLD

Surprisingly good quality

published

Was surprised at the quality of the furniture at such good value. Can’t wait for delivery. Service in store was efficient and friendly. Price was about half the price of other furniture I had looked at and great quality.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Liz McK, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Paul

PaulVictoria

  • 2 reviews

Nice bed. Clean looking

published

Store was easy to navigate. Range was good. Quality of bed was very good. Assembly was easy to do and instructions easy to understand. Overall I had a very easy and pleasant experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic furniture Burleigh heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Paul, we are so pleased to hear you found our store easy to navigate and are enjoying our wide range. We look forward to seeing you again! Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Mel

MelSouth East Queensland, QLD

  • 2 reviews

Staff helpful and friendly and had what I needed

published

Fantastic furniture at Burleigh I have been to a few times now and every time the staff are helpful friendly (but not annoying) and they always have what I am looking for. A good range of products for pretty reasonable prices.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBurleigh Heads
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mel, thank you for shopping with us in Burleigh Heads! We are happy to hear you enjoyed your in store experience with our team and our product range. We hope to serve you in store again soon. Regards Angelina and the Fantastic team


DNC

DNCSouth East Queensland, QLD

Sales Staff, no service. Warehouse Staff, 10/10

published

Sales / Showroom staff, average.
Waited over 10 minutes before being acknowledged and another 5 minutes before being served.
Had to ask to buy my items - was told they are busy today.
Two staff stood there talking entire time i was waiting.

Warehouse staff, 10/10.
Friendly. Great. Quick. Helpful.

Product Quality and Ease of assembly, grest

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBurleigh
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great store helpful staff

published

Great store helpful staff lots of choices and great value for money will definitely return I was offered a wide range of choice of fabric for my head board

Shop LocationQLD, Burleigh Heads
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Liz, thank you very much for choosing to shop with us in Burleigh Heads and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team


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