Perfect for my lego collection
Perfect for my lego, easy to assemble. Very sturdy. Great product. I will be purchasing more for the rest of my collection. Thanks Fantastic Furniture. Very satisfied customer. I'll be back!
Went in looking to purchase a bed seen online
service was great and prompt. No pushiness, sale completed efficiently.Store layout was easy to navigate and find what I wanted. Staff encouraged me to try mattresses and made my choices easy
Great Place To Go For Your Furniture
Navigating Through Was Good.
The Range Was To Our Liking and We Purchased a Purchased Lounge
The Lady Staff We Meet Looked After Us as We Walked in Throught The Door.
I was in your Cairns store yesterday afternoon, looking for a new bed that I intended to buy. As we walked in we were not greeted or even acknowledged by any of the 3 staff that were working at this time and they didn't offer there assistance what so ever, this is extremely shameful on your behalves considering that there was only one other couple in the store at that time, it's not like they were busy. Absolutely applauded. Bad customer service. I don't even know if i want to go back and get the bed anymore!
Reliable & Affordable
Late Friday afternoon, unpacking in our new smaller home, we needed a simple, plain 'bookcase' of specific size to store DVDs and fit into a small space behind a door. We thought that we just needed something like we'd bought before in Fantastic Furniture, but a slimmer design. We got into the store 20mins before closing time. Waved the staff member away and did a quick tour scanning for a possible item. Spotted one, just plain white, went and checked it with ruler. Quickly over to staff, who were able to pull up our details from previous visit...s, checked stock, and we bought two. They gave simple directions to PickUp, which is a short but busy drive away. PickUp staff were friendly and didn't rush us, only expressing concern about getting the boxes into the car. Once we'd dropped the seats down, they were able to load them for us without difficulty
Great shop - extremely competitive prices - really friendly staff- and the fellows that did the delivery of my mattress - were really helpful friendly - professional. I highly recommend this store and staff .
Thank you Belinda Warfield
- Verified customer
Great product at a very reasonable price - service was awesome
Fast efficient service.
Product was a better quality then I expected.
The warehouse experience was also terrific, smooth and very very friendly
Extremely helpful. This is my first experience with Fantastic Furniture... and it was without fault
Great customer service, affordable, fantastic, afterpay
I hate shopping, I hate false sales people trying to bleed you to spend to your limit. But not fantastic furniture staff in cairns. My nerves were put at ease, the staff very down to earth, friendly and real.
Affordable prices, plus afterpay, I walked out, getting what I needed and didn't feel rushed or pushed to get the bigger or better product. I was helped not pushed and the sales staff made me feel like I was spending up big still.
- Verified customer
fast, easy service
very happy with product, easy to put together. Great color options. Service was fabulous, definitely value for money and availability of product was bang on. will definitely shop there again
Cairns fantastic furniture=fantastic!
If you are looking for affordable, quality, Australian made furniture, look no further!
I recently purchased a lounge & 2 bed bases from these guys, value for money guaranteed with excellent warranty. So happy with my purchases but what really stood out for me was the old school customer service. So refreshing! The customer service in Cairns is OUTSTANDING! These guys are here to do their absolute best to help you, in anyway they can. Im so impressed & so happy. Thank you Cairns Fantastic Furniture, you guys are the bomb!
Kelly- Mission Beach
Super happy with our new bed, very sturdy and easy to assemble. Mattress is SO comfortable and came in a box! So we got to take home that day! Very impressed.
The reviewer stated that an incentive was offered for this review
Professional clerks are willing to assist you with any questions. Easy to assemble the furniture just follow the steps from manual book. Definitely value for money. You won't be disappointed at all.
Fantastic range of furniture at Fantastic prices. Everything I needed and more, And wonderful staff to help you choose. Love this place. Affordable quality furniture that won't break the bank.
- Verified customer
Wrong legs delivered and no follow up
I ordered a 2 seat jazz sofa, it was delivered with the wrong legs. I rang the store and couldn't get through so I left a voice mail message and I also emailed twice. Still waiting for someone to get back to me. In the end I went into the store. Luckily the girl on the floor was great and gave me the right legs of a show room sofa. Whats the point of having voice mail or email or nobody checks them?
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