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Fantastic Furniture QLD, Capalaba

Fantastic Furniture QLD, Capalaba

4.5 from 143 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (23)
  • Return Claim MadeYes (1) · No (22)
  • Warranty Claim MadeYes (0) · No (23)
  • Product Appearance As advertised (17) · Not as advertised (2)
  • Customer Service
    4.6 (23)
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Gayle

GayleSouth East Queensland, QLD

Excellent service at Pickup

published

Excellent service by Ethan at the pickup area, Picked up bed and mattress All loaded in car with Ease. Thanks

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gayle, thanks so much for choosing to shop with us. We are glad to hear about your experience, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

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Julie

JulieSouth East Queensland, QLD

Perfect addition to our Lounge Dining Room

published

As we walked into the door looking for dining table the table was set up and grabbed our eyes instantly. Chairs are very comfy. Only had to screw the chair legs on so easy to ensemble.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julie, thanks so much for choosing to shop with us in Capalaba. It is great to hear that you are happy with this dining set, and we hope to serve you in store again soon! Kind regards, Nick and the FF Team.

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Claire M.

Claire M.South East Queensland, QLD

Absolutely love my new sofas ❤

published

Yvonne was so friendly and helpful, showed us options available for sofa we chose and it arrived earlier than expected

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Claire, thank you so much for choosing to shop with us in Capalaba. We're glad to hear about the service received from Yvonne, and also that you are happy with your sofas! We hope to see you in store again soon. Kind regards, Nick and the FF Team.

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kema3005

kema3005South East Queensland, QLD

Exchange

published

Very helpful and arranged exactly what I wanted. No fuss just got the job done well done to the staff member at Capalaba.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi kema3005, thank you for choosing to shop with us in Capalaba. We're thrilled to hear that the team are so helpful, and we look forward to seeing you back again in the future! Kind regards, Nick and the FF Team.

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Jami

JamiSouth East Queensland, QLD

  • 2 reviews

Great product

published

The product was fantastic. Good sturdy bed, easy to put together and looks great with the rest of the setting. The confusion centred around the purchase of the product was a little off putting though I've never had this issue with Fantastic previously.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jami, thanks so much for choosing to shop with us. It is great to hear that you are happy with the product, and we hope to serve you again in the near future! Regards, Nick and the FF Team.

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Grant

GrantSouth East Queensland, QLD

Fast, friendly service.

published

Ordered a table and chair online. Ready for collection within an hour. Staff at warehouse and shop very friendly and efficient. Extremely happy with the products and price, especially compared to other retailers.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Grant, thank you very much for choosing to shop with us. We are glad to hear that the Capalaba staff are so friendly and efficient, and we hope to serve you again soon! Regards, Nick and the FF Team.

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Deborah

DeborahSouth East Queensland, QLD

  • 2 reviews

Beautiful canvas

published

Check website first & found 2 canvas wall arts that I like. Ended up selecting beach canvas. Looks great in our house. Great quality & price. Sales guy was helpful & friendly. Quick service

Return Claim MadeNo
Warranty Claim MadeNo
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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deborah, thanks so much for choosing to shop with us. We are so glad to hear that you were able to get the canvases that you were after, and we hope to serve you in our Capalaba store again in the future. Regards Nick and the Fantastic Team.

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The reviewer stated that an incentive was offered for this review

Adam

AdamSouth East Queensland, QLD

Got what I wanted but was not made welcome

published

On two visits to the Capalaba store in the last month, I was able to get what I wanted but never felt welcomed by the staff. On my visit today there were three staff and I was the only customer!

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Fantastic Furniture
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Margi

MargiSouth East Queensland, QLD

A happy returning customer

published

I love this store! Fantastic seems to be the only furniture store where bright, colourful furnishing fabrics are offered. I saw a bed I loved, and decided then and there to buy it. The staff are wonderful - knowledgeable about the products and so friendly. It's always so easy to buy at Fantastic - nothing ever goes wrong with the procedure, and it's great to buy Australian made.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Margi, thank you so much for choosing to shop with us in Capalaba. We are thrilled to hear about your experiences with our staff, and we look forward to seeing you back in store soon! Regards Nick and the Fantastic Team.

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Bella

BellaSouth East Queensland, QLD

  • 2 reviews

Perfect, great range

published

Great value for money, Aussie made, great range of colours and fabrics, range. Easy store layout, great quality, free delivery assembled, great knowledgeable staff, friendly, great customer service, great openong hours

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Szoraka T.

Szoraka T.South East Queensland, QLD

Store management is great.

published

Bought a good looking Willow bed however it had paint chip marks on it and the wooden slats were burnt. The store management very quickly, politely and painlessly resolved the customer complaint to my satisfaction.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Szoraka, thanks so much for shopping with us in Capalaba. We are so glad to hear that the team were able to resolve the issue with your slats, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

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Susana

SusanaSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Fantastic Tallboy

published

As soon as I arrived at the shop I saw the Tall Boy that I had in mind and we bought it. The quality and price are very good. The lady of the staff was very helpful and we finished our purchase just in minutes. They are in renovation and the products are limited but that was not a problem. Thank you for all your efforts and work.

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Fantastic F.Fantastic Furniture
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Aiden K

Aiden KSouth East Queensland, QLD

  • 2 reviews

A very pleasant experience!

published

We were greeted immediately upon entering the store which was being renovated at the time. Staff were knowledgeable and patient while we sat on lounges and played with fabrics. Our last FF lounge lasted 13 years so we had no doubt when purchasing another lounge from them. I look forward to receiving it and am happy it is manufactured in Australia. Would recommend this store.

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LGavin

LGavinSouth East Queensland, QLD

Great service

published

Overall lovely staff and great products
I love my cupboard for my laundry and it was very easy to put together I have bought stools and a picture previously and was equally as happy...you seem to have found lovely staff for all your stores
Thanks

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Shelle

ShelleSouth East Queensland, QLD

Fabulous!!

published

The store is well presented. Set out with many ideas. Be proud of the people you hire. From ordering to delivering was superb customer service.
My new convertible lounge was so easy to assemble and fits beautifully within the space. Quality is amazing.
I look forward to visiting the store again.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelle, thank you for deciding to shop with us. We are so happy to hear that the Capalaba team are setting such a great example, and we look forward to seeing you back in store again in the future. Regards Nick and the Fantastic team.

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Sheree

ShereeSouth East Queensland, QLD

Ripped off!

published

I bought a package deal and 6 months later the same deal had extra items added! I guess it was bad timing. 1.5 years later Im still saving to buy the tall boy that I missed out on.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sheree, I am very sorry to hear about this! If you would like some assistance with saving for the tallboy, you can send an email to reviews@fantasticfurniture.com.au with your purchase and contact information. Regards Nick and the Fantastic team.

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Katie

KatieSouth East Queensland, QLD

  • 3 reviews

Decent quality furniture, fairly affordable

published

I like the layout of the store, I like the availability of different products and colour choices that are available. Assembly was not too bad! The staff were helpful, though maybe slightly understaffed.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Katie, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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Rachel

RachelSouth East Queensland, QLD

Nice chairs

published

Capalaba store is well laid out. Although there wasn’t many staff around to help I was able to get what I wanted and not have to wait around. The dining chairs are great and easy to put up would love to buy more one day

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, thank toy for shopping with us and taking the time to share your experience, we hope to see you again soon. Kind regards Ryan and the Fantastic team

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Ruggie

RuggieSouth East Queensland, QLD

Great variety price and service

published

MY new lounge was exactly what I wanted and service was quick and friendly.i would definitely go to fantastic First in the future.skso the coffee table was easy to assemble because of great instructions.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ruggie, that is wonderful to hear you found the perfect lounge and coffee table in our store! We appreciate you sharing your experience and we hope to see you again. Kind regards Ryan and the Fantastic team

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Chekarta Clarke

Chekarta ClarkeSouth East Queensland, QLD

Rather Pleasant Experience

published

Yvonne from the friendly team at Fantastic Furniture Capalaba made my overall shopping experience easy and pleasant! She was knowledgeable of the product very helpful and even taught me how to use ZIP pay! Would highly recommend to anyone looking for furniture very reliable and affordable! Thanks FF TEAM CAPALABA!!!!

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Fantastic Furniture
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Fantastic Furniture QLD, Capalaba

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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