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Fantastic Furniture QLD, Hervey Bay

Fantastic Furniture QLD, Hervey Bay

4.7 from 112 reviews

Reviews

(91)
(17)
(0)
(1)
(3)
  • Product Quality
    4.6 (11)
  • Return Claim MadeYes (3) · No (7)
  • Warranty Claim MadeYes (2) · No (8)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.5 (11)


Svengali57

Svengali57Wide Bay-Burnett, QLD

We want to give a shout to the manager and his staff.

published

The manager went above and beyond in helping us after we'd bought our items and we couldn't speak more highly of the Hervey Bay store.
The cabinets were pretty straightforward to put together and display our items beautifully. We've bought about 15 items here and never had a problem. Cool city!!! AAA+++

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Affordable & Great Service

published

Super friendly staff, all stock available, I couldn't be happier! They offer so many beautiful items. Such a friendly environment to take the hubby & kids and stroll through the store.

Customer Service
Product Quality
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jennifer

JenniferWide Bay-Burnett, QLD

  • 2 reviews

I just love fantastic furniture Hervey Bay for it's furniture.

published

Fantastic Furniture Hervey Bay is easy to access the staff are great, I found what I wanted bought item straight away took it home and assembled with ease, Great store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHarvey Bay Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jennifer, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Glen Kerri

Glen KerriWide Bay-Burnett, QLD

Appalling manager. Floor staff were good.

published

The product I bought was good. Assembly was easy. Satisfied with the product. Quality of product was good, pick up was made easy. The store had a good range of products available.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Glen Kerri
Glen Kerri

0417721776


Rhonda

RhondaWide Bay-Burnett, QLD

Best Furniture Store in Hervey Bay

published

Thrilled that Fantastic Furniture allowed us to exchange our 2-seater recliner suite for a 3-seater recliner suite after the 2-seater was delivered and we realised we would prefer the 3-seater.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationHervey Bay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

William.

William.Wide Bay-Burnett, QLD

Fantastic's Guarantee .

published

After phoning Fantastic about an Item under guarantee , I had polite helpful response and the Item was picked up and replaced within 24 hours . Great service and my thanks to Fantastic .

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationHervey Bay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thanks so much for choosing to shop with us. We are so glad to hear about this experience with the Hervey Bay team and we look forward to seeing you again next time. Regards Nick and the Fantastic team.


Friendly staff. Good value and range of furniture.

published

Layout of furniture easy to navigate feom section to section.
Good choices with varied colours available.
Quality is great for the price paid.
Easy assembly under 1 hour to build desk and chair.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Laura, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Claudia

ClaudiaWide Bay-Burnett, QLD

  • 6 reviews
  • 2 likes
  • Verified customer

Fantastic chair

published

They have good products but some of the staff are just not the friendliest. I went in there with my boyfriend to buy a new lounge and they didn't really seam interested. There is one really nice guy but im unsure of the rest. I feel because i'm young (20) they look at me like i have no money and will waste there time which is NOT the case. I ended up buying a chair for my beauty room but went elsewhere for the lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay
See all answers

The reviewer stated that an incentive was offered for this review

Suzie

SuzieWide Bay-Burnett, QLD

Love the furnishings and helpful staff

published

Easy to navigate, quality is good, satisfied with products, easy to assemble, staff were helpful and made great suggestions to match my needs and also helpful with pricing according to my budget.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay Queensland
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jeff

JeffWide Bay-Burnett, QLD

Very happy with purchase

published

Went in store to purchase a king mattress..we had decided on one but when it was delivered the new mattress was a lot higher on our base that we had..so talked to the sales assistant Ashlea and seeing we had not opened the covering on our mattress we were able to exchange for another mattress...mattress now is lower for me which is more comfortable..very happy with our purchase..

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay 4655
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jeff, that is great to hear Ashlea was about to assist with exchanging the mattress for you and you are happy with your new mattress. We hope to see you again soon. Kind regards Ryan and the Fantastic team


Service Range Value Availability

published

Service was great The range amazing Great value and my product was available. Staff knowledge was very helpful and the warrant and cloth protection offer gave me peace of mind

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Maddie

MaddieBundaberg

Fantastic.

published

Although I have to travel a fair way to go to fantastic furniture I love visiting and purchasing Evey time, I'm pretty satisfied with the range of products although could have more in lounges, my son loves his bed very comfortable, yes it was easy to put together.

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maddie, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Jessica and the Fantastic team


  • Verified customer

“Fantastic” experience - “Fantastic” prices - “Fantastic” service

published

I went online first to see the range of products and found exactly what I was looking for at the price I was able to outlay.
Navigated through the site with ease and found store location.
Went in store and was acknowledged within 2 minutes of arriving then helped within 4 minutes even though the store was busy.
Great product knowledge from staff member, very helpful and recommended the right product.
Paid and picked up item at back dock and staff there were just as friendly and helpful.

Had a “Fantastic” experience.

Strongly recommend.

Shop LocationQLD, Hervey Bay
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Ashik N
Ashik N

Hi Ryan and team. Not a problem, I am very happy :-)
And so is my daughter :-)
Thank you to all.


Can't wait to relax

published

There was a good range both in styles and price to choose from and it was good to be able walk around and try the products before buying. I would go back if I needed more Fantastic Furniture

Shop LocationQLD, Hervey Bay
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marian L , thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Marian L
Marian L

welcome, Next time in the area(30+k away) I will visit again, It is a pity Fantastic Furniture is In Hervey Bay and not in Maryborough, we do not have a Furniture store with your range of goods We do not have a furniture store at all.

Matches existing furniture

published

We were greeted by a very friendly staff member and found what we wanted straight away. Our purchase of a glass side table to sit between our 2 single chairs, matches our glass coffee table (purchased 12mths earlier) and now completes our lounge room. Modern style, easy living furniture. Very happy with help from staff, store layout, availability and pickup service. THANK YOU!

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sharon A, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great service!

published

Very happy with my recent purchases and customer service was great- both in the store and around the back at the collection point, i will definately shop there again!

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Meredith, thank you very much for choosing to shop with us in Hervey Bay and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Kaz

KazHervey Bay

Great service and value for money

published

Enjoyed the purchase process with great customer service and availability of product. Great selection to choose from and liafing bay staff couldn't do enough to help to load items onto our vehicle.

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaz, thank you very much for choosing to shop with us in Hervey Bay and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team


Good value

published

We found the staff really helpfull and fun, there was a good range of products and the layout of the store was great

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ozzy, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


  • Verified customer

Nice furniture shop

published

Store was great, past purchases have always been easy to assemble and ready to go. Unfortunately we are waiting on a couch to be made and delivered. We were told 8 weeks instead of 6 (as it's xmas) and we accepted that, it is now coming up the 8 weeks and we have been told it hasn't been made yet to wait a few more weeks!!! Sorry but not so Fantastic this time around :-( It won't deter us from buying again but it certainly has left us disappointed as we did order plenty of time before needed.

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Value plus

published

Excellent value and quality for money spent. Customer service was excellent and ease of ordering. A long wait time for the product however was the only drawback

Shop LocationQLD, Hervey Bay
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi HMB, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


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