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Fantastic Furniture QLD, Hervey Bay

Fantastic Furniture QLD, Hervey Bay

4.7 from 104 reviews

Love the furnishings and helpful staff

Easy to navigate, quality is good, satisfied with products, easy to assemble, staff were helpful and made great suggestions to match my needs and also helpful with pricing according to my budget.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay Queensland
1 comment
Hi Suzie, thanks so much for choosing to shop with us. It is great to hear that the staff were so helpful at Hervey Bay, and also that you are so happy with your products! We hope to see you back in store again in the near future. Regards Nick and the Fantastic team.

Very happy with purchase

Went in store to purchase a king mattress..we had decided on one but when it was delivered the new mattress was a lot higher on our base that we had..so talked to the sales assistant Ashlea and seeing we had not opened the covering on our mattress we were able to exchange for another mattress...mattress now is lower for me which is more comfortable..very happy with our purchase..

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey Bay 4655
1 comment
Hi Jeff, that is great to hear Ashlea was about to assist with exchanging the mattress for you and you are happy with your new mattress. We hope to see you again soon. Kind regards Ryan and the Fantastic team

Service Range Value Availability

Service was great The range amazing Great value and my product was available. Staff knowledge was very helpful and the warrant and cloth protection offer gave me peace of mind

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
1 comment
Hi Dee, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic.

Although I have to travel a fair way to go to fantastic furniture I love visiting and purchasing Evey time, I'm pretty satisfied with the range of products although could have more in lounges, my son loves his bed very comfortable, yes it was easy to put together.

Shop LocationQLD, Hervey Bay
1 comment
Hi Maddie, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Jessica and the Fantastic team

“Fantastic” experience - “Fantastic” prices - “Fantastic” service

I went online first to see the range of products and found exactly what I was looking for at the price I was able to outlay.
Navigated through the site with ease and found store location.
Went in store and was acknowledged within 2 minutes of arriving then helped within 4 minutes even though the store was busy.
Great product knowledge from staff member, very helpful and recommended the right product.
Paid and picked up item at back dock and staff there were just as friendly and helpful.

Had a “Fantastic” experience.

Strongly recommend.

Shop LocationQLD, Hervey Bay
2 comments
Hi Ashik N, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic TeamHi Ryan and team. Not a problem, I am very happy :-) And so is my daughter :-) Thank you to all.

Can't wait to relax

There was a good range both in styles and price to choose from and it was good to be able walk around and try the products before buying. I would go back if I needed more Fantastic Furniture

Shop LocationQLD, Hervey Bay
2 comments
Hi Marian L , thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Teamwelcome, Next time in the area(30+k away) I will visit again, It is a pity Fantastic Furniture is In Hervey Bay and not in Maryborough, we do not have a Furniture store with your range of goods We do not have a furniture store at all.

Matches existing furniture

We were greeted by a very friendly staff member and found what we wanted straight away. Our purchase of a glass side table to sit between our 2 single chairs, matches our glass coffee table (purchased 12mths earlier) and now completes our lounge room. Modern style, easy living furniture. Very happy with help from staff, store layout, availability and pickup service. THANK YOU!

Shop LocationQLD, Hervey Bay
1 comment
Hi Sharon A, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Great service!

Very happy with my recent purchases and customer service was great- both in the store and around the back at the collection point, i will definately shop there again!

Shop LocationQLD, Hervey Bay
1 comment
Hi Meredith, thank you very much for choosing to shop with us in Hervey Bay and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Great service and value for money

Enjoyed the purchase process with great customer service and availability of product. Great selection to choose from and liafing bay staff couldn't do enough to help to load items onto our vehicle.

Shop LocationQLD, Hervey Bay
1 comment
Hi Kaz, thank you very much for choosing to shop with us in Hervey Bay and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

Good value

We found the staff really helpfull and fun, there was a good range of products and the layout of the store was great

Shop LocationQLD, Hervey Bay
1 comment
Hi Ozzy, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Nice furniture shop

Store was great, past purchases have always been easy to assemble and ready to go. Unfortunately we are waiting on a couch to be made and delivered. We were told 8 weeks instead of 6 (as it's xmas) and we accepted that, it is now coming up the 8 weeks and we have been told it hasn't been made yet to wait a few more weeks!!! Sorry but not so Fantastic this time around :-( It won't deter us from buying again but it certainly has left us disappointed as we did order plenty of time before needed.

Shop LocationQLD, Hervey Bay
1 comment
Hi Simone, thanks for sharing your thoughts online. I am sorry to hear about the delay on your sofa. I would like to look into this for you if you are able to send me through your order details? My email address is reviews@fantasticfurniture.com.au Kind Regards Jessica and the Fantastic team

Value plus

Excellent value and quality for money spent. Customer service was excellent and ease of ordering. A long wait time for the product however was the only drawback

Shop LocationQLD, Hervey Bay
1 comment
Hi HMB, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Excellent prices

I found almost everything I needed online and it was delivered safely and swiftly. The staff kept in contact about delivery, and though I didn't get to try it out first, my sofa is as comfortable as I hoped it would be. Very satisfied with the service and quality.

Shop LocationQLD, Hervey Bay
1 comment
Hi LadyTash, thanks for choosing to shop with us! It's great to hear that the sofa is as comfortable as you hoped, and that you're satisfied with the service and quality. We hope to see you again in the near future! Regards Nick and the Fantastic team.

Love the clean sleek lines

The store is always clean an well set out. Everything is stylish an well made. Assembly instructions are easy to follow.

Shop LocationQLD, Hervey Bay
1 comment
Hi Debbie Darlington, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Fantastic

Satisfied with everything! All items were easy to put together and service in store was wonderful. I would recommend fantastic furniture to everyone

Shop LocationQLD, Hervey Bay
1 comment
Hi Timmsy, thanks for choosing to shop with us. That's great to hear and we appreciate you recommending us. We look forward to seeing you back soon. Regards Annie and the Fantastic team

Great service and value

The store is easy to navigate.
Good range of products for the size of the store
Very satisfied with the quality of the products we bought
Yes very easy to assemble

Shop LocationQLD, Hervey Bay
1 comment
Hi Terry W, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Love this shop for quality affordable home decorating options

I didnt purchase assemble your furniture items but am sure if I did they would come with easy to follow instructions

Shop LocationQLD, Hervey Bay
1 comment
Hi Nene! Thanks for passing along those kind words! We hope to serve you in the future. Regards Angelina and the Fantastic Team

Star Wars at Fantastic Furniture :)

Purchased online and picked up on store . So easy and products were awesome. Friendly staff . Would recommend .

Shop LocationQLD, Hervey Bay
1 comment
Hi Fiona, thanks so much for shopping with us online! We are thrilled to hear you are enjoying your new products and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Excellent service and availability

Time from ordering to pick up availability was almost immediate and confirmed via email and phone. The pick up staff were friendly fast and helpful

Shop LocationQLD, Hervey Bay
1 comment
Hi Pauline, thank you for choosing to shop with us! We are very happy to hear of your shopping experience with us, and are thrilled that your warehouse collection experience was fast and helpful. We hope to see you again in the future. Kindest Regards, Angelina and the Fantastic Team.

Perfect

Brilliant set up in store and product range
Yes very easy to do myself when It come to building my items I bought

Shop LocationQLD, Hervey Bay
1 comment
Hi Jojo, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

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