We want to give a shout to the manager and his staff.
The manager went above and beyond in helping us after we'd bought our items and we couldn't speak more highly of the Hervey Bay store.
The cabinets were pretty straightforward to put together and display our items beautifully. We've bought about 15 items here and never had a problem. Cool city!!! AAA+++
I just love fantastic furniture Hervey Bay for it's furniture.
Fantastic Furniture Hervey Bay is easy to access the staff are great, I found what I wanted bought item straight away took it home and assembled with ease, Great store.
Appalling manager. Floor staff were good.
The product I bought was good. Assembly was easy. Satisfied with the product. Quality of product was good, pick up was made easy. The store had a good range of products available.
Best Furniture Store in Hervey Bay
Thrilled that Fantastic Furniture allowed us to exchange our 2-seater recliner suite for a 3-seater recliner suite after the 2-seater was delivered and we realised we would prefer the 3-seater.
Fantastic's Guarantee .
After phoning Fantastic about an Item under guarantee , I had polite helpful response and the Item was picked up and replaced within 24 hours . Great service and my thanks to Fantastic .
Friendly staff. Good value and range of furniture.
Layout of furniture easy to navigate feom section to section.
Good choices with varied colours available.
Quality is great for the price paid.
Easy assembly under 1 hour to build desk and chair.
- Verified customer
They have good products but some of the staff are just not the friendliest. I went in there with my boyfriend to buy a new lounge and they didn't really seam interested. There is one really nice guy but im unsure of the rest. I feel because i'm young (20) they look at me like i have no money and will waste there time which is NOT the case. I ended up buying a chair for my beauty room but went elsewhere for the lounge.
The reviewer stated that an incentive was offered for this review
Love the furnishings and helpful staff
Easy to navigate, quality is good, satisfied with products, easy to assemble, staff were helpful and made great suggestions to match my needs and also helpful with pricing according to my budget.
Very happy with purchase
Went in store to purchase a king mattress..we had decided on one but when it was delivered the new mattress was a lot higher on our base that we had..so talked to the sales assistant Ashlea and seeing we had not opened the covering on our mattress we were able to exchange for another mattress...mattress now is lower for me which is more comfortable..very happy with our purchase..
Service Range Value Availability
Service was great The range amazing Great value and my product was available. Staff knowledge was very helpful and the warrant and cloth protection offer gave me peace of mind
Although I have to travel a fair way to go to fantastic furniture I love visiting and purchasing Evey time, I'm pretty satisfied with the range of products although could have more in lounges, my son loves his bed very comfortable, yes it was easy to put together.
- Verified customer
“Fantastic” experience - “Fantastic” prices - “Fantastic” service
I went online first to see the range of products and found exactly what I was looking for at the price I was able to outlay.
Navigated through the site with ease and found store location.
Went in store and was acknowledged within 2 minutes of arriving then helped within 4 minutes even though the store was busy.
Great product knowledge from staff member, very helpful and recommended the right product.
Paid and picked up item at back dock and staff there were just as friendly and helpful.
Had a “Fantastic” experience.
Matches existing furniture
We were greeted by a very friendly staff member and found what we wanted straight away. Our purchase of a glass side table to sit between our 2 single chairs, matches our glass coffee table (purchased 12mths earlier) and now completes our lounge room. Modern style, easy living furniture. Very happy with help from staff, store layout, availability and pickup service. THANK YOU!
- Verified customer
Nice furniture shop
Store was great, past purchases have always been easy to assemble and ready to go. Unfortunately we are waiting on a couch to be made and delivered. We were told 8 weeks instead of 6 (as it's xmas) and we accepted that, it is now coming up the 8 weeks and we have been told it hasn't been made yet to wait a few more weeks!!! Sorry but not so Fantastic this time around :-( It won't deter us from buying again but it certainly has left us disappointed as we did order plenty of time before needed.
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