Amazing customer service. Excellent quality products at affordable prices. From when i first walked in the door, right through to picking up my products all the ataff were friendly, helpful, knowledgeable and most importantly they listened to what i actually wanted.
Nice to know I can still go shopping and be greeted with a smile
I found finding the sofa bed i was after a little challenging because it was folded up however the staff were happy to help pull it out and show me all the ins and outs of the product. The range of products in store suit every budget and style preference. Ive always bought products from here and find half of them last longer then the other furniture I have that has been purchased elsewhere.
In store everything was zoned and easy to find the staff were so friendly and helpful. Click and collect online was so simple and easy, when we got to the store to pick up it was totally uncomplicated and the staff couldnt have been more helpful and patient. Great range available for all
- Verified customer
I am very satisfied with my purchase of a couch, dining set and buffet. The staff were very friendly, helpful and not at all pushy. The store was clean but a little bit cluttered (which is understandable). The only downfall about the experience is that I have to wait 8-10 weeks for delivery as the furniture had to be made. We were given the reason that new stores were opening up and the factory has to make both their floor and warehouse stock. Again understandable but as a paying customer I feel my items should jump to the front/be given from a...nother store, as they have been purchased and not sitting in a warehouse for a speculative sale. The store had floor stock of the items that I was wanting to purchase however we were advised that they could not be sold. I understand this and think that it is a perfectly valid policy however competitors offer this service and fantastic does not. This has not impacted my view of Fantastic and I will recommend it to others in the future. The items are of exceptional quality for the price.
- Verified customer
Best place everrrr
Basically came in. Saw what I wanted. Went home. Got paid. Went online. Bought it. Same day pickup. Boom. Everyone was super friendly, dude at pickup brought everything out to the car.
I hate assembling things, because I generally suck at hand eye coordination but I must say, totally crushed it. Would highly recommend!
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