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Fantastic Furniture QLD, Maroochydore

Fantastic Furniture QLD, Maroochydore

4.6 from 163 reviews

Reviews

4.6

163 reviews
5
(129)
4
(22)
3
(3)
2
(3)
1
(6)
  • Product Quality
    4.2 (25)
  • Return Claim MadeYes (0) · No (25)
  • Warranty Claim MadeYes (1) · No (24)
  • Product Appearance As advertised (79%) · Not as advertised (21%)
  • Customer Service
    4.3 (26)
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Carol

Carol

  • 2 reviews

Great shopping experience

published

Very friendly staff both in the store and the warehouse. Value for money and easy to assemble. Just what I wanted and looks good in my hallway. Would always recommend this store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
Des Abel

Des AbelSouth East Queensland, QLD

  • 2 reviews

Have checked out the rest over the years and always end up at FF

published

Good range of practical Furniture at affordable prices. Easy accessible stores in growth areas. FF always have a good selection of furniture and well laid out and never cramped up for space.
The products we have purchased over the years have all proven to be of good quality and provided great service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore Queensland
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Shaun T.

Shaun T.Wide Bay-Burnett, QLD

Place to buy furniture

published

We all know how frustrating it can be to find that right piece of furniture. Well we looked everywhere for a lounge, when we should have gone straight to fantastic furniture. Honestly, they have it all, service, quality, design, range, warranty and of coursr price and a great showroom. We will be back, thankyou to the staff at maroochydore store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shaun, thanks so much for shopping with us in Maroochydore. We are so happy to hear about your experience, and glad that we will be seeing you again soon! Regards Nick and the Fantastic Team.

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Suzi

SuziSouth East Queensland, QLD

  • 2 reviews

The staff were so friendly and helpful. They always seem to have exactly what I am looking for.

published

Very easy to find what I was looking for. There was a wide range to chose from. My Recliner was delivered the next day, was so very easy to assemble and is extremely comfortable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Mary J.

Mary J.South East Queensland, QLD

The purchase of a chair that suited my short physic and offered excellent back support. This was essential for me.

published

The store is very open and easy to navigate. Staff around if needed. Good range of items on display. The staff were happy to answer questions and suggest other similar items to try out. A commendable experience

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMaroochydore
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mary, thanks so much for choosing to shop with us. We are so glad to hear that you had such a positive experience, and we hope to see you in the Maroochydore store again in the future. Regards Nick and the Fantastic Team.

Anne

AnneSouth East Queensland, QLD

You have a shop full of furniture, you can buy.

published

Found lots of thing we wanted to buy. The shop was easy to get around. The staff all 6 were behind the counter, hard to get them out. When we lucky enough to get one of them to help us. All the iteams proudly shown in your store. Were not available. Not in stock. I have never experienced a store that has nothing to sell. Not allowed to sell floor stock. We gave up and walked out. We needed to furnish a flat. With dining, lounge, bed setting. You didnt have the stock. Give me a break. I really couldnt believe it.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore shop
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3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anne, I am very sorry to hear about this in-store experience. If you would like to discuss this further so we can provide some more feedback to the team, our email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic Team.

Anne
Anne
Fantastic Furniture
Fantastic F.Fantastic Furniture
Bec

BecSouth East Queensland, QLD

  • 12 reviews

Affordable prices, friendly staff.

published

Walked in and quickly got served. Sorted my purchase very quickly.
Have bought multiple items from here with no issue. Very easy to assemble as well. Will continue to go back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Bec, thanks so much for choosing to shop with us We're delighted to hear your experience with us ran so smoothly! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Sonya

SonyaSouth East Queensland, QLD

  • 2 reviews

Think twice about going back.

published

I still like the products however sales person did not know his stock and was bordering on rude.
When ordering and paying for the good I was told they would not be in stock for at least two weeks.
Not good enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Sonya
Sonya

Thank you for responding.

Erin G.

Erin G.South East Queensland, QLD

A+++++

published

We've bought a few things from fantastic furniture and we're always happy with our purchases. great quality and amazing value. Staff are always friendly and super helpful pick-up was a breeze

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Erin G., thanks so much for choosing to shop with us! We are so delighted to hear you are loving our products! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

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Customer service

published

Easy to find the store & what we wanted
Excellent products & customer service & explained everything in detail from the product to the delivery options
The wife & I will diffently be shopping there again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Service & Quality Plus

published

Excellent service and great range of products, checked the website first to make sure item was available. Went in store to see and try it out for quality and comfort. Very happy with both shopping experiences, customer service from Crystal was excellent

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maggie, thank you for choosing to shop with us in Maroochydore. It is great to hear about the service received and your overall experience. We hope to see you in store again in the future! Regards Nick and the Fantastic Team.

Gwennie

GwennieSouth East Queensland, QLD

Entertainment Unit

published

Love the unit I bought.
Quick and friendly customer service
Easy pick up at storage warehouse.
Easy to put together instruction.
It looks great in my home.
I would recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore Homemaker Centre.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gwennie, thanks very much for sharing your experience online! We are happy to hear you are enjoying your new entertainment unit and we hope to see you again soon. Kind regards Ryan and the Fantastic team

Karen

KarenSouth East Queensland, QLD

Affordable furniture

published

Looking for a desk to use in the office. Many choices of colours and designs with affordable prices. Helpful staff that ordered me one from the warehouse. Arrived earlier than expected and collected with any problems.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers

The reviewer stated that an incentive was offered for this review

Harley

HarleySouth East Queensland, QLD

Got exactly what I wanted and easily.

published

Had researched the product before hand and went into the store. They had it on display and in stock so was the perfect overall experience. By the time we had got to pickup it was already waiting. Couldn't be happier

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Harley, thanks so much for choosing to shop with us. It is great to hear about this experience in our Maroochydore store! We hope to see you back again in the near future. Regards Nick and the Fantastic team.

MAS

MASSouth East Queensland, QLD

  • 2 reviews

We browsed at Maroochydore, North Lakes and Windsor before placing our order at North Lakes due to delivery location.

published

We were more than satisfied with everything about our experience. A one stop shop to furnish a 4 bedroom home and dual living areas. Electrical goods purchased elseware, otherwise everything else at FF.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore, North Lakes
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi MAS, that's great to hear. We are so happy to have been able to furnish your home, and we would love to see you back in the future! Regards Nick and the Fantastic team.

Furniture Shops

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Coral S

Coral SMaroochydore

  • 6 reviews

Poor customer service

published

Be aware, if you receive a text message saying your order is ready to be collected, it will not be at the store. Wasted a lot of time when I was told I needed photo ID and needed to go to their Warehouse. Very unhappy customer.

Customer Service
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jodi

JodiSouth East Queensland, QLD

  • 2 reviews
  • 1 like

VERY DISAPPOINTED

published

I paid $500 for a 6 drawer "retro" dresser. Followed instructions to the "T" but the drawers don't line up properly. As soon as you put any weight in them, they slide askew & don't line up. Total crap! Save your money, invest in quality.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great Range

published

Well priced compared to others. Good range, store was easy to navigate. Staff were helpful and cheery. I found exactly the bed we were looking for at a fraction of the price.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lynda, thank you very much for taking the time to share your feedback on our range and store! It is great to hear you were greeted by our friendly team members and we look forward to your next visit. Kind regards Ryan and the Fantastic team

Margaret

MargaretSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Happy Client

published

Am always happy shopping at Fantastic Furniture, I like the stock, colour selection & range.
Customer service fantastic
Shopped for years with Fantastic Furniture and goods have lasted , have bought beds, couches, rugs, stools, dining suites etc etc

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCanberra ACT & Sunshine Coast Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Margaret, that's so great to hear! Thank you so much for choosing to shop with us and taking the time to share your experience shopping in Maroochydore. We look forward to seeing you back again next time. Regards Nick and the Fantastic team.

Very Disappointing!

published

Buyer beware! The quality of the Jordan Bunk Beds is very poor and they don’t seem to care too much for the inconvenience they have caused the customer! Very disappointing!!

  • +1
Product Quality
Store LocationMaroochydore
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Kylie
Kylie

Email sent.

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