Part of Fantastic Furniture 4.5
Fantastic Furniture QLD, Morayfield
Verifiedfantasticfurniture.com.au🏆 2024 Award4.6
209 reviews
PositivevsNegative
91% · 19114 · 7%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.4
Customer Service
4.4
Reviews
Hal A.
Verified QLD, MorayfieldMore
0
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110% satisfaction!
The Drake 5 seater lounge is a DREAM! Comfortable and supportive, lots of space to lounge and spacious let seats 5+. Well worth the wait, so glad we shopped around and purchased from Fantastic Furniture! Couldn’t recommend highly enough! Show details · 1Product Quality
Leonie Jordin
QLD, MorayfieldMore
0
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Love my dresser
I had to wait for 3 months to pick this up. Would have been nice to receive a text occasionally to let me know it was still coming instead of me ringing them Show details · 1Product QualityCustomer Service
Jason C South East Queensland, QLD
QLD, MorayfieldMore
0
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Great size
Perfect for what I wanted it for and the perfect size Show details · 1Product QualityCustomer Service
Peter South East Queensland, QLD 4 posts
QLD, MorayfieldMore
0
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Great table. Great delivery but expensive delivery charges
Table looks great and was easy to assemble.Exactly what I wanted.
Would like some kind of customer loyalty program. Show details · 1
Product QualityCustomer Service
peter h.
QLD, MorayfieldMore
0
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great
very good easy to buy great staff easy to pickup Show details · 1Product QualityCustomer Service
Leigh South East Queensland, QLD
QLD, MorayfieldMore
1
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ZEST DOUBLE FIRM MATTRESS
Ordered online for pick up at Morayfield store. Pick up was ready within minutes . Lovely loading dock man out the back loaded into my trailer with some difficulty getting it into my smaller sized trailer but happy to help me. Zest firm mattress is fantastic offering quality firm support for my sore back and I am waking up feeling much better with a quality mattress . Highly recommend this mattress to anyone. Show details · 1Product QualityCustomer Service
Belinda Richardson
Fair Incentive QLD, MorayfieldMore
0
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Great service good stock available
Good amount of variety, store was easy to find what you want, very happy with our chairs Show details · 1Product QualityCustomer Service
Peggy Foster Queensland, 4510 4 posts
QLD, MorayfieldMore
0
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So comfy
The Jones recliner was great comfy and looking good in my lounge goes with my other chair and sofa bed . Show details · 1Product QualityCustomer Service
Ell South East Queensland, QLD 2 posts
QLD, MorayfieldMore
0
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Helpful staff and value for money furniture
Very helpful staff without being pushy, explained the wait order time. Love that it's Australian made with a lovely range of colours Show details · 1Customer Service
Leslie South East Queensland, QLD
QLD, MorayfieldMore
0
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Love it
Very fast service and friendly - instructions to assemble are always very easy to understand and value for money my whole house of full of fantastic furniture Show details · 1Product QualityCustomer Service
Disappointed South East Queensland, QLD 3 posts
QLD, MorayfieldMore
0
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Information about assembly being required was withheld!!!!
Would never have purchased if I had known I would have to unpack and assemble my recliner myself. Sneaky salesmanship!! Show detailsProduct Quality
Victoria B. South East Queensland, QLD 2 posts
Fair Incentive QLD, MorayfieldMore
0
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Easy transaction
Went into store and they had everything I was looking for in stock. All items were reasonable quality for price. Show details · 1Product QualityCustomer Service
Taurita Booth South East Queensland, QLD 2 posts
Verified QLD, MorayfieldMore
0
More
Fast delivery, easy to talk to customer service. Highly recommended ⭐⭐⭐⭐
Very sturdy and easy to ensemble, customer service of delivery driver and store was awsome. Very happy with purchase of products and service recieved Show details · 1Product QualityCustomer Service
Jill B South East Queensland, QLD
QLD, MorayfieldMore
0
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Loved the chairs. Bought the stools!
Very happy with my purchase. Easy to assemble, looks great and very comfortable. Good quality at half the price of similar items elsewhere. Show details · 1Product QualityCustomer Service
MDH
QLD, MorayfieldMore
0
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Quality Control
Found what I needed online, went into store to purchase and collect GREAT SERVICE.When unpacked to assemble found some of components not numbered and hard to determine looking at instructions, making it longer to assemble. Also found that the dowels supplied loose (very loose) felt that they had to be glued to maintain stubility. Show details
Product QualityCustomer Service
Fantastic Furniture DM
More
Hi MDH, thank you for taking the time to share this feedback. We are glad to hear about the service received, but we do apologise for the issues with assembly. We will take this on board, and we hope ... Read more
to serve you again in the near future. Kind regards, Nick and the FF Team.Page 1 of 2
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Details
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 | | | | |
|---|---|---|---|---|
| Category | Physical Shops and Furniture Shops | Online Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops |
| After Sales Service | Yes | Yes | Yes | Yes |
| Type of Furniture Offered | Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas | Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas | Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas | Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas |
| Offers Free Standard Shipping | No | No | No | No |
| Awards | 2017 and 2024 | 2017 and 2024 | 2017 and 2024 | 2017 and 2024 |
Compare all Fantastic Furniture listings
Contact info for Fantastic Furniture QLD, Morayfield
| Mon | 9:00 am - 5:30 pm |
|---|---|
| Tue | 9:00 am - 5:30 pm |
| Wed | 9:00 am - 5:30 pm |
| Thu | 9:00 am - 7:00 pm |
| Fri | 9:00 am - 5:30 pm |
| Sat | 9:00 am - 5:00 pm |
| Sun | 10:00 am - 5:00 pm |
Extra Information
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Hi there! I am so sorry to hear that this was not explained when you purchased. It says this online but if purchasing in store then I completely understand your frustration. We will reiterate this to ... Read more
our store team in regards to communication with our customers around assembly, as most of our furniture does come flat packed. Whilst the recliners only come in two parts, it is quite heavy and we do recommend two people to complete the job. Kind regards, Nick and the FF Team.