Venice lounge.. Vinyl started peeling after 2 years with minimal use now falling to pieces... This lounge still is currently for sale in store beware...... Store will not help with problem...
Honest friendly experience. Value for money
Great range of quality beds and mattresses with experienced, helpful staff. It was quick & easy to find what we wanted at a very competitive price. Great value. Highly Recommened, you wont regret going to Fantastic Furniture
- Verified customer
Amazing Customer Service
Once I arrived at your store, I knew what I was looking for to find a lounge within my budget, to get a good look, see the fabrics in person and find which lounge is more comfortable (highly recommend go into store always) I was greeted by the lovely Paula, best customer service I've ever received and extremely helpful too, had a great show of personality and a lovely smile! She helped me with exactly what I was looking for including the payment plan, fabric choice of the lounge, 6 year protection for an amazing price as she discussed in full d...etail with me and assisted with my budget needs and a quote for a future bed frame. Was very quick and fast before you know it I was out the door but I definitely would be back soon for the bed frame. So massive recommendation to see Paula for all your needs! Once I receive the lounge I will post online ASAP!
Retro Queen bed
This bed is easy to assemble using the instructions. The bed is solid and sturdy. I have been sleeping on this bed for approximately 10 weeks. I recommend this bed. After shopping around for a bed for many months, I'm happy with this purchase.
Fantastic ! great staff great products and great service
I have been a customer for a couple of years and have never been disappointed ! They are awesome. Great selection beautiful show room easy and amazing staff as well as easy online purchasing. In a word...Fantastic
Staff were rude & ignored me a number of times,staff didn't know about the product, needed return to the store as was given wrong products, no care was given by the staff
Great instore service
Very helpful and friendly staff, and great range of good value furniture. The only disappointing thing is that some of the items on the website are not only online only, but not available for delivery to my area.
Very professional and friendly service.
The staff were very professional and helpful. Flatpack was easy to assemble and arrived earlier then expected. Would recommend to everyone as the store was well set out and very clean and tidy.
Great instore service.
Instore service was great, I was kept waiting 15 minutes at pickup area. No body else was waiting to collect, I considered this to be bad customer service, it spoilt a good instore experience.
EVERYTHING I NEED.
Value for money, friendly staff and furniture was easy to assemble. I am very sattisfied with my purchase. Have purchased there before and will purchase again if the need arises.
Very easy to locate, Very good range, Great products, Easy to assemble. To see the product already assembled makes it easier to know how it goes together. The range great
Thanks to Pelita and the team at Fantastic Furniture for another "fantastic experience". I love every second I spend in this very colourful store. I have just purchased the Elegance Bedroom Package and cannot wait to get it into my house. All items were in stock or very close to being available. I can't wait to come back and finish purchasing my collection. The best thing I love about Fantastic Furniture is there is always a new range of stock, however if I see an item I can't afford, it is usually still available later. There is a good range of new items along with older items.
Friendly and efficient service
Needed some furniture for the kids room. At the store was served quickly and got what I needed with no fuss. Great service, great store. Appreciated being able to ask questions of a real person and get detailed info about what I needed to know.
Best customer care
The ladies in the townsville store made our bed shopping experience so easy and went above and beyond in customer care ensuring we got exactly what we wanted. If there were any issues with products, fantastic furniture make it so easy to honour their warranty! Thank you
Will be returning.
Fantastic furniture has a great range at affordable prices. The customer service was fast and friendly making shopping with them rewarding and satisfying. I will be returning for more quality products in the future.
Good quality affordable products!
If I need decor or furniture my go to store is Fantastic Furniture. Great fast service. Good quality products and easy to assessmble. Staff always helpful and friendly. Loading dock guys are Great! Always help me load the products into my small car.
Affordable Quality Furniture
I have purchased many products and when required assembly was easy. Quality was great. Price was even better. Payment options suit my needs. Lovely staff. Being so far up north there are not always products in stock, but its expected at all furniture stores up here to have to wait for bulky items to arrive. I love this store. Its my "go to" furniture store.
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