Staff were rude & ignored me a number of times,staff didn't know about the product, needed return to the store as was given wrong products, no care was given by the staff
Great instore service
Very helpful and friendly staff, and great range of good value furniture. The only disappointing thing is that some of the items on the website are not only online only, but not available for delivery to my area.
Jo Jo DCW
Very professional and friendly service.
The staff were very professional and helpful. Flatpack was easy to assemble and arrived earlier then expected. Would recommend to everyone as the store was well set out and very clean and tidy.
Great instore service.
Instore service was great, I was kept waiting 15 minutes at pickup area. No body else was waiting to collect, I considered this to be bad customer service, it spoilt a good instore experience.
EVERYTHING I NEED.
Value for money, friendly staff and furniture was easy to assemble. I am very sattisfied with my purchase. Have purchased there before and will purchase again if the need arises.
Very easy to locate, Very good range, Great products, Easy to assemble. To see the product already assembled makes it easier to know how it goes together. The range great
Thanks to Pelita and the team at Fantastic Furniture for another "fantastic experience". I love every second I spend in this very colourful store. I have just purchased the Elegance Bedroom Package and cannot wait to get it into my house. All items were in stock or very close to being available. I can't wait to come back and finish purchasing my collection. The best thing I love about Fantastic Furniture is there is always a new range of stock, however if I see an item I can't afford, it is usually still available later. There is a good range of new items along with older items.
Friendly and efficient service
Needed some furniture for the kids room. At the store was served quickly and got what I needed with no fuss. Great service, great store. Appreciated being able to ask questions of a real person and get detailed info about what I needed to know.
Best customer care
The ladies in the townsville store made our bed shopping experience so easy and went above and beyond in customer care ensuring we got exactly what we wanted. If there were any issues with products, fantastic furniture make it so easy to honour their warranty! Thank you
Will be returning.
Fantastic furniture has a great range at affordable prices. The customer service was fast and friendly making shopping with them rewarding and satisfying. I will be returning for more quality products in the future.
Good quality affordable products!
If I need decor or furniture my go to store is Fantastic Furniture. Great fast service. Good quality products and easy to assessmble. Staff always helpful and friendly. Loading dock guys are Great! Always help me load the products into my small car.
Affordable Quality Furniture
I have purchased many products and when required assembly was easy. Quality was great. Price was even better. Payment options suit my needs. Lovely staff. Being so far up north there are not always products in stock, but its expected at all furniture stores up here to have to wait for bulky items to arrive. I love this store. Its my "go to" furniture store.
Staff would not negotiate on normal priced items.
Reasonable selection of items. One of the items purchased had been opened previously then resealed, items missing from resealed package.
Found the cutest Chairs
First time in store, got a great price on floor stock, very happy with my experience, keep up the good work :)
Love This Store
I found everything i needed plus a little more within minutes of being online. This store affordable and adorable.I Love this store.
Great Range of Quality furniture at reasonable prices
The Townsville Store have a huge range of products, modern colours, good quality at reasonable prices. I hate putting flat pack together, so I paid someone to do this for me and factored that into my prices. The staff were friendly and helpful and went out of their way to assist me with my product choice. I will be back.
Great value great customer service
Very easy to navigate within store and am satisfied with the range of what fantastic furniture had to offer and was satisfied with quality build not everything is quality unless you want to buy the premium price for expensive item's as the range is from cheap to premium stuff and assembling item's are pretty easy if you follow instructions on manual
Excellent furniture and great staff
Very easy instructions to follow which made the whole process easier to do for a change instead of the normal range of instructions that come with other products
Value for money
Great friendly,helpful service.The product I bought was great for the price.The staff were not to busy to help me when I couldn't find what I wanted.
Top notch service & product
Exceptional experience from easy online ordering, availability of product,exceptional customer service & easy assembly. The sofa bed is so easy to pull out & put away & has solved my problem of having visitors on mattress on the floor. Extremely happy with purchase.
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