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Fantastic Furniture QLD, Townsville

Fantastic Furniture QLD, Townsville

4.7 from 198 reviews

Reviews

Review distribution

5 star
159
4 star
29
3 star
5
2 star
2
1 star
3

Retro Queen Bed - Oak

published

Purchased the Retro Queen bed. After searching for a bed in Townsville & Canberra (whilst visiting), l finally made the decision to buy the Retro Queen bed. My friend & l assembled this bed, his opinion, the design re assembly: it's a well built bed & should last for many years :). Also, whilst in store browsing, the staff were friendly, knowledgable & not pushy. It was a nice surprise to browse Fantastic Furniture, they have a wide range of funky, vogue furnishings & accessories to compliment any home. I'll certainly return when loikung for future furniture and/or accessories.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Veronica G.

Veronica G.North Queensland, QLD

Rude staff

published

Staff were rude & ignored me a number of times,staff didn't know about the product, needed return to the store as was given wrong products, no care was given by the staff

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Linda

LindaNorth Queensland, QLD

Great instore service

published

Very helpful and friendly staff, and great range of good value furniture. The only disappointing thing is that some of the items on the website are not only online only, but not available for delivery to my area.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
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1 comment
Fantastic Furniture
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Jo Jo DCW

Jo Jo DCWNorth Queensland, QLD

  • 2 reviews

Very professional and friendly service.

published

The staff were very professional and helpful. Flatpack was easy to assemble and arrived earlier then expected. Would recommend to everyone as the store was well set out and very clean and tidy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Pat

PatNorth Queensland, QLD

Great instore service.

published

Instore service was great, I was kept waiting 15 minutes at pickup area. No body else was waiting to collect, I considered this to be bad customer service, it spoilt a good instore experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Gazza

GazzaQueensland

EVERYTHING I NEED.

published

Value for money, friendly staff and furniture was easy to assemble. I am very sattisfied with my purchase. Have purchased there before and will purchase again if the need arises.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Townsville.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gazza,, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Sharon Garard

Sharon GarardNorth Queensland, QLD

Fantastic

published

Very easy to locate, Very good range, Great products, Easy to assemble. To see the product already assembled makes it easier to know how it goes together. The range great

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
See all answers
1 comment
Fantastic Furniture
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Laura Rae

Laura RaeNorth Queensland, QLD

  • 4 reviews

Excited!!!

published

Thanks to Pelita and the team at Fantastic Furniture for another "fantastic experience". I love every second I spend in this very colourful store. I have just purchased the Elegance Bedroom Package and cannot wait to get it into my house. All items were in stock or very close to being available. I can't wait to come back and finish purchasing my collection. The best thing I love about Fantastic Furniture is there is always a new range of stock, however if I see an item I can't afford, it is usually still available later. There is a good range of new items along with older items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
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1 comment
Fantastic Furniture
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Daniel R

Daniel RNorth Queensland, QLD

  • 2 reviews

Friendly and efficient service

published

Needed some furniture for the kids room. At the store was served quickly and got what I needed with no fuss. Great service, great store. Appreciated being able to ask questions of a real person and get detailed info about what I needed to know.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture Townsville
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Best customer care

published

The ladies in the townsville store made our bed shopping experience so easy and went above and beyond in customer care ensuring we got exactly what we wanted. If there were any issues with products, fantastic furniture make it so easy to honour their warranty! Thank you

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationTownsville
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melissa, thank you very much for choosing to shop with us in Townsville and taking the time to share your experiences with our friendly team! We hope to serve you again in the future. Regards Ryan and the Fantastic team


KimS.

KimS.North Queensland, QLD

Will be returning.

published

Fantastic furniture has a great range at affordable prices. The customer service was fast and friendly making shopping with them rewarding and satisfying. I will be returning for more quality products in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi KimS., thank you very much for choosing to shop with us in Townsville and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team


Nadia

NadiaNorth Queensland, QLD

Good quality affordable products!

published

If I need decor or furniture my go to store is Fantastic Furniture. Great fast service. Good quality products and easy to assessmble. Staff always helpful and friendly. Loading dock guys are Great! Always help me load the products into my small car.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Maree Z

Maree ZNorth Queensland, QLD

Affordable Quality Furniture

published

I have purchased many products and when required assembly was easy. Quality was great. Price was even better. Payment options suit my needs. Lovely staff. Being so far up north there are not always products in stock, but its expected at all furniture stores up here to have to wait for bulky items to arrive. I love this store. Its my "go to" furniture store.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTownsville
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Staff would not negotiate on normal priced items.

published

Reasonable selection of items. One of the items purchased had been opened previously then resealed, items missing from resealed package.

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
  • Verified customer

Found the cutest Chairs

published

First time in store, got a great price on floor stock, very happy with my experience, keep up the good work :)

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Heath Mc, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Love This Store

published

I found everything i needed plus a little more within minutes of being online. This store affordable and adorable.I Love this store.

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michelle C, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


KathyCog

KathyCogNorth Queensland, QLD

  • 2 reviews

Great Range of Quality furniture at reasonable prices

published

The Townsville Store have a huge range of products, modern colours, good quality at reasonable prices. I hate putting flat pack together, so I paid someone to do this for me and factored that into my prices. The staff were friendly and helpful and went out of their way to assist me with my product choice. I will be back.

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

  • Verified customer

Great value great customer service

published

Very easy to navigate within store and am satisfied with the range of what fantastic furniture had to offer and was satisfied with quality build not everything is quality unless you want to buy the premium price for expensive item's as the range is from cheap to premium stuff and assembling item's are pretty easy if you follow instructions on manual

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dazza, thank you very much for choosing to shop with us in Townsville and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Excellent furniture and great staff

published

Very easy instructions to follow which made the whole process easier to do for a change instead of the normal range of instructions that come with other products

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cookie, thank you very much for choosing to shop with us! Happy to hear about your experience assembling our items!. We hope to serve you again in the future. Regards Jessica and the Fantastic team


Value for money

published

Great friendly,helpful service.The product I bought was great for the price.The staff were not to busy to help me when I couldn't find what I wanted.

Shop LocationQLD, Townsville
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jenny , thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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