Good service, Good product
Ended up with the Finlay and are happy to have it, our backs aren't as sore as the last couch we owned. We considered getting 2nd hand Fantastic Furniture but ended on new for warranty.
Update: Received defective item also!! Delivery was CHAOS !!!
I found the left and right doors of the TV Unit cracked before even attaching hinges to them!! I really don't know what to say. Such a terrible experience. I won't buy anything from you again and will keep telling my bad experience to anyone I know to be aware.
Although Windsor staff were very helpful and cooperative, but I'm really frustrated and shocked from what happened in the delivery process. They delivered different sofa and missed TV unit!! Then had to reschedule another delivery day to fix their faults, which wasted my time through the whole weekend!!
I'm really disappointed from such service.
Brilliant quality at great prices
Range of products suits all budgets, but during sales periods, terrific bargains can be found. I saved over $1,500 on products which helped when incurring moving costs. Staff were extremely helpful no matter how many questions I asked. I don't like assembling things, so I did choose items already assembled. I am going back again when they have restocked.
Fantastic Furniture Fun
It was easy to find our way around the store to the section we were interested in. Friendly staff were immediately available for assistance and advice and we were able to choose exactly the product we were looking for and at the price we considered reasonable. Being elderly, we were surprised that the product required assembly, however the very efficient saleslady was quickly able to arrange that, and delivery, for a small extra charge. We particularly enjoyed the humorous conversation with the happy staff throughout our shopping experience. Quite a novelty. Thank you. You made our day.
Can't wait for my Como Robe to arrive
I love shopping at Fantastic Furniture but I am disappointed that there is a waiting period of approximately 4 weeks for the product to be in stock. Because I know the product will be excellent I will be patient.
Great value for so many options
Great variety of furniture and fabric options. Great value furniture that competes very well against the more expensive stores. The staff are friendly and knowledgeable going out of their way to help.
Was easy to find what you are looking for service was great and very helpful would recommend to others thank you for you service and delivery service thank you very much
Best service,best furniture,best service,best helpful staff
Best best ever, furniture to good quality,any time I want to by some thing I just go to fantastic furniture windsor.like this place.feling like this place just for me.to goog
So happy to have found a lounge and great store
After searching in many other furniture stores for quite some time I walked into Fantastic Furniture found the lounge I had seen on the internet and sat on it for about half and hour and I wasnt pressure from any staff, which I really appreciated and then decision made. Had my lounge delivered 2 days later. You cant get better than that.... O yah and the price, seriously happy.....
One staff member walked past me 3 times, eventually I got served, I was made feel unwelcome, staff member was unhelpful, unknowledge and rude, just made me want to leave
Fantastic Furniture doesn’t disappoint!!!!!
I found Fantastic Furniture very easy to navigate and found the range of products exactly what I had in mind. I feel very happy with the range of products I purchased with both quality and price 100%!!!!!
First Place We Go for Furniture
Since moving to Brisbane 4 years ago we've unintentionally furnished most of our house from Fantastic Furniture Windsor (Qld) (most recent purchase was two Jenna armchairs in blue). This was not planned, we've just found that the furniture is actually pretty decent quality (especially for the price), it looks good and the service at the Windsor store is excellent. Another big factor is that everything we've bought so far has been in stock so we can take the furniture home with us that day instead of waiting days or weeks for products to arrive. Never had any issues assembling furniture including shelves, tables, entertainment unit, chairs, couches and a bunk bed. Everything has lasted too, no breakages or faults. I used to be a bit of a snob about FF thinking it was just cheap crap but I've changed my mind now, the designs are quite nice and the quality is better than expected. I've also bought online from FF and that's been great too.
Value for money
We sat in a lot of sofas in a lot of stores and could not find a sofa that was supportive and looked good. We tried fantastic furniture and were pleasantly surprised as there were a few sofas that would work for our kitchen sitting area. We shopped around in more stores and sat in more sofas but decided on the Stamford and ordered on line and picked up the same day within an hour (not 12 weeks waiting like some places!). Everyone in the family loves it!
Instore always beats online!
The item I was going to buy became unavailable overnight, but with a quick phone call a lovely young girl was able to locate one in a nearby warehouse and I had my item within hours!
I didn’t assemble it as it was an already pre-assembled item. I’m sure if I needed to put it together I would’ve fine to do so.
An easygoing worthwhile shopping experience
I found the staff helpful and friendly without being pushy or sales orientated. They were nicely enthusiastic. The store was nicely presented and after 1 wrong turn it was fairly easy to find the warehouse.
We looked online ,saw what we liked then decided to go into store to see the ir
We looked online saw what we liked then went to the store to look at the product then we purchased .
We are happy with our purchase at fantastic furniture,staff are too friendly and collection are too good , you can not come without buying
The staff at Fantastic Furniture were amazing, friendly, knowledgeable and helpful. Product was great for the price. Overall a great first experience with this retailer,
Service was great! Callie at Windsor was awesome
Navigating the store was easy and comfortable.
I was very satisfied with the wide range of items.
Very satisfied with the quality of the items.
It was very easy to assemble the table that I purchased.
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