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Fantastic Furniture QLD, Windsor

Fantastic Furniture QLD, Windsor

4.6 from 183 reviews

Reviews

Review distribution

5 star
145
4 star
23
3 star
1
2 star
3
1 star
11

Maree

MareeSouth East Queensland, QLD

Fantastic furniture, bought everything for an empty house except electrical white goods and linen.

published

All the furniture was put together and placed where I wanted it by the assembler
over two days for each room. It was magical to see this happening. The best part was the assemblers tidied up and took all the packaging away.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationWindsor
See all answers

Good service, Good product

published

Ended up with the Finlay and are happy to have it, our backs aren't as sore as the last couch we owned. We considered getting 2nd hand Fantastic Furniture but ended on new for warranty.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor QLD
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michael, thank you very much for choosing to shop with us. We are glad to hear that the Finlay is treating you well, and we hope to see you back again for more! Regards Nick and the Fantastic team.

Michael
Michael

Thanks. Still waiting to hear back regarding missing 2nd set of sofa legs. Sent an email to the Windsor email address

Update: Received defective item also!! Delivery was CHAOS !!!

published

UPDATE:
I found the left and right doors of the TV Unit cracked before even attaching hinges to them!! I really don't know what to say. Such a terrible experience. I won't buy anything from you again and will keep telling my bad experience to anyone I know to be aware.

Although Windsor staff were very helpful and cooperative, but I'm really frustrated and shocked from what happened in the delivery process. They delivered different sofa and missed TV unit!! Then had to reschedule another delivery day to fix their faults, which wasted my time through the whole weekend!!
I'm really disappointed from such service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Amr E.
Amr E.

No one called me till now!

Kaye Morningside

Kaye MorningsideSouth East Queensland, QLD

Brilliant quality at great prices

published

Range of products suits all budgets, but during sales periods, terrific bargains can be found. I saved over $1,500 on products which helped when incurring moving costs. Staff were extremely helpful no matter how many questions I asked. I don't like assembling things, so I did choose items already assembled. I am going back again when they have restocked.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Gerry M.

Gerry M.South East Queensland, QLD

  • 2 reviews

Fantastic Furniture Fun

published

It was easy to find our way around the store to the section we were interested in. Friendly staff were immediately available for assistance and advice and we were able to choose exactly the product we were looking for and at the price we considered reasonable. Being elderly, we were surprised that the product required assembly, however the very efficient saleslady was quickly able to arrange that, and delivery, for a small extra charge. We particularly enjoyed the humorous conversation with the happy staff throughout our shopping experience. Quite a novelty. Thank you. You made our day.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor Brisbane Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Alison

AlisonSouth East Queensland, QLD

Can't wait for my Como Robe to arrive

published

I love shopping at Fantastic Furniture but I am disappointed that there is a waiting period of approximately 4 weeks for the product to be in stock. Because I know the product will be excellent I will be patient.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alison, thanks so much for shopping with us! We hope you are enjoying your new Como robe soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Susan

SusanBrisbane

  • 2 reviews

Great value for so many options

published

Great variety of furniture and fabric options. Great value furniture that competes very well against the more expensive stores. The staff are friendly and knowledgeable going out of their way to help.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Brisbane.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great

published

Was easy to find what you are looking for service was great and very helpful would recommend to others thank you for you service and delivery service thank you very much

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Petrina, thank you for choosing to shop with us in Windsor and sharing your experience online! We hope to serve you in store soon. Regards Angelina and the Fantastic Team

The reviewer stated that an incentive was offered for this review

Jaswinder singh

Jaswinder singhSouth East Queensland, QLD

Best service,best furniture,best service,best helpful staff

published

Best best ever, furniture to good quality,any time I want to by some thing I just go to fantastic furniture windsor.like this place.feling like this place just for me.to goog

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

So happy to have found a lounge and great store

published

After searching in many other furniture stores for quite some time I walked into Fantastic Furniture found the lounge I had seen on the internet and sat on it for about half and hour and I wasnt pressure from any staff, which I really appreciated and then decision made. Had my lounge delivered 2 days later. You cant get better than that.... O yah and the price, seriously happy.....

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Effie, thanks very much for shopping with us! We are so glad to hear you found the perfect lounge in our store. We hope to see you again soon! Kind regards Ryan and the Fantastic team


Karen

KarenSouth East Queensland, QLD

  • 4 reviews
  • 2 likes

Bad Service

published

One staff member walked past me 3 times, eventually I got served, I was made feel unwelcome, staff member was unhelpful, unknowledge and rude, just made me want to leave

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Pam H.

Pam H.South East Queensland, QLD

Fantastic Furniture doesn’t disappoint!!!!!

published

I found Fantastic Furniture very easy to navigate and found the range of products exactly what I had in mind. I feel very happy with the range of products I purchased with both quality and price 100%!!!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pam H, We are so happy to hear we had exactly what you were after and we appreciate your kind words! We work hard to provide everyday lowest prices without compromising quality. Kind regards Ryan and the Fantastic team


Cam

CamSouth East Queensland, QLD

  • 21 reviews
  • 5 likes

First Place We Go for Furniture

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor (Qld)
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cam, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Ryan and the Fantastic team


Bairdy

Bairdy

  • 2 reviews

Value for money

published

We sat in a lot of sofas in a lot of stores and could not find a sofa that was supportive and looked good. We tried fantastic furniture and were pleasantly surprised as there were a few sofas that would work for our kitchen sitting area. We shopped around in more stores and sat in more sofas but decided on the Stamford and ordered on line and picked up the same day within an hour (not 12 weeks waiting like some places!). Everyone in the family loves it!

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Instore always beats online!

published

The item I was going to buy became unavailable overnight, but with a quick phone call a lovely young girl was able to locate one in a nearby warehouse and I had my item within hours!

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gi Gi, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future and have passed your message onto the store. Regards Angelina and the Fantastic team

Ooohhh fantastic

published

I didn’t assemble it as it was an already pre-assembled item. I’m sure if I needed to put it together I would’ve fine to do so.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelly, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


An easygoing worthwhile shopping experience

published

I found the staff helpful and friendly without being pushy or sales orientated. They were nicely enthusiastic. The store was nicely presented and after 1 wrong turn it was fairly easy to find the warehouse.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Annie, thanks so much for shopping with us in our Windsor store and taking the time to share your feedback! We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team


We looked online ,saw what we liked then decided to go into store to see the ir

published

We looked online saw what we liked then went to the store to look at the product then we purchased .

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lowy, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Punit singh

Punit singhLutwytch

  • Verified customer

Fantastic buy

published

We are happy with our purchase at fantastic furniture,staff are too friendly and collection are too good , you can not come without buying

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Babs

BabsBrisbane

Great Service

published

The staff at Fantastic Furniture were amazing, friendly, knowledgeable and helpful. Product was great for the price. Overall a great first experience with this retailer,

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Babs, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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