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Fantastic Furniture QLD, Windsor

Fantastic Furniture QLD, Windsor (page 2 of 10)

4.6 from 193 reviews

Reviews

(152)
(25)
(2)
(3)
(11)
  • Product Quality
    4.5 (20)
  • Return Claim MadeYes (1) · No (22)
  • Warranty Claim MadeYes (3) · No (20)
  • Product Appearance As advertised (80%) · Not as advertised (20%)
  • Customer Service
    4.4 (22)


Karen

KarenSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Bad Service

published

One staff member walked past me 3 times, eventually I got served, I was made feel unwelcome, staff member was unhelpful, unknowledge and rude, just made me want to leave

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Pam H.

Pam H.South East Queensland, QLD

Fantastic Furniture doesn’t disappoint!!!!!

published

I found Fantastic Furniture very easy to navigate and found the range of products exactly what I had in mind. I feel very happy with the range of products I purchased with both quality and price 100%!!!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pam H, We are so happy to hear we had exactly what you were after and we appreciate your kind words! We work hard to provide everyday lowest prices without compromising quality. Kind regards Ryan and the Fantastic team

Cam

CamSouth East Queensland, QLD

  • 21 reviews
  • 1 like

First Place We Go for Furniture

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor (Qld)
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cam, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Ryan and the Fantastic team

Bairdy

Bairdy

  • 2 reviews

Value for money

published

We sat in a lot of sofas in a lot of stores and could not find a sofa that was supportive and looked good. We tried fantastic furniture and were pleasantly surprised as there were a few sofas that would work for our kitchen sitting area. We shopped around in more stores and sat in more sofas but decided on the Stamford and ordered on line and picked up the same day within an hour (not 12 weeks waiting like some places!). Everyone in the family loves it!

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Instore always beats online!

published

The item I was going to buy became unavailable overnight, but with a quick phone call a lovely young girl was able to locate one in a nearby warehouse and I had my item within hours!

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gi Gi, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future and have passed your message onto the store. Regards Angelina and the Fantastic team


Ooohhh fantastic

published

I didn’t assemble it as it was an already pre-assembled item. I’m sure if I needed to put it together I would’ve fine to do so.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelly, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


An easygoing worthwhile shopping experience

published

I found the staff helpful and friendly without being pushy or sales orientated. They were nicely enthusiastic. The store was nicely presented and after 1 wrong turn it was fairly easy to find the warehouse.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Annie, thanks so much for shopping with us in our Windsor store and taking the time to share your feedback! We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team


We looked online ,saw what we liked then decided to go into store to see the ir

published

We looked online saw what we liked then went to the store to look at the product then we purchased .

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lowy, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Punit singh

Punit singhLutwytch

  • Verified customer

Fantastic buy

published

We are happy with our purchase at fantastic furniture,staff are too friendly and collection are too good , you can not come without buying

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Babs

BabsBrisbane

Great Service

published

The staff at Fantastic Furniture were amazing, friendly, knowledgeable and helpful. Product was great for the price. Overall a great first experience with this retailer,

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Babs, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


Service was great! Callie at Windsor was awesome

published

Navigating the store was easy and comfortable.
I was very satisfied with the wide range of items.
Very satisfied with the quality of the items.
It was very easy to assemble the table that I purchased.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jake C, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


So hard to assemble and breaks easily

published

As per the title. Impossible for anyone that is not a full on tradesman to assemble. As a woman I had to call a tradie and he even struggled. Power tools needed. Then with normal daily use in 6m it has started to wobble and fall apart. Do not recommend. This was a $3500 set so not the most basement bargain of flat pack sets.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Denver lounge

published

• very flowing and easy to move around
• extremely satisfying being able to try and view the range of products available
• very satisfied with the quality
• assembly was a breeze with easy to read instructions

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Moby, thanks for choosing to shop with us! We're delighted to hear you're enjoying our range and we look forward to seeing you again soon. Regards Annie and the Fantastic team


this is comfortable cant live without it

published

found the Bondi bed easily on display but i tell you its been more hassel than what its worth its cheeply made hence all the bed slatts keep falling out and the bed was realky difficult to put together. Id like a refund

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi A.Mcd, thank you for taking the time to share your feedback, we hope to see you again. Kind regards Ryan and the Fantastic team

MelA

MelASouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Amazing service

published

The staff were so friendly when I called the store to organise delivery, and were extremely accommodating to
my times.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi MelA, thank you for choosing to shop with us and sharing your experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Excellent customer service

published

Even after measuring my lounge would not fit through the front door by mere centimetres, FF staff were so understanding and helpful. I had a new lounge ordered and delivered within a week.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Karen, I am glad to hear our team was able to solve the issue and we hope you are enjoying your new sofa. We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


Wonderful products and staff

published

I’m have no words for this store it’s lovely and beautiful products and nice prices, can I recommend for everyone

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lisa, thank you so much for choosing to shop with us at Windsor store. We are delighted to hear you are enjoying our product and experience in store. We hope to serve you again soon. Regards Angelina and the Fantastic Team.


Denise

DeniseBrisbane

  • 2 reviews
  • Verified customer

A perfect match

published

We needed a functional and stylish coffee table to complete our study/rumpus/ TV room and found exactly what we needed on the Fantastic Furniture website. Within two hours we had purchased it and collected it from their local warehouse. By the end of the day we had assembled it and completed the room. It has storage drawers for DVDs and board games as well as shelving for puzzles and other child friendly activities when the grandchildren visit. Very modern and very functional.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

  • Verified customer

Very happy

published

Very satisfied with product and friendly staff, who were very professional and helpful. Would definitely recommend to family & friends

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Therese, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Fiona and the Fantastic team


Darren

DarrenSouth East Queensland, QLD

  • 2 reviews

Great value and helpfulness

published

I haven’t got the furniture yet as I’m waiting for the contract to go through settlement.
I can’t wait to get all my stuff.

Shop LocationQLD, Windsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Page 2 of 10

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Questions & Answers

Linda

Lindaasked

I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team

Linda
Linda

Thank you, Ryan. Luckily, the phone line was working the next morning so I managed to speak to the staff.


Get an answer from our members and Fantastic Furniture representatives

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