Reviewer Photos & Videos
Great place to shop
Very impressed with the staff at the Logan store,very friendly and were so helpful with all our questions and got us sorted very quickly and efficiently,it was very easy to find what we wanted in the stores aswell,not sure on how it’s going to go trying to assemble it ourselves thou,that is the only downside to my experience with shopping there
Great Product and Service
Purchased a corner lounge from fantastic and would just like to say I am very happy with the product quality and that it was made in this country.
The delivery was also excellent with the company offering delivery tracking information on the day of delivery which is well above the standard I have encountered with other companies in the past.
The fact this company has followed up with each part of the buying process asking in emails how they had done to me tells me they are always looking where they have done well and for ways to improve.
I think this is telling in that they will not just rest on their laurels and is reflected in their overall great review score on this web site.
Cheap but Great bed
Light easy too assemble and daughter loves it , decent bed for $99, budget bed great price , good selection off colours , only down side is clips for slats are a little dodgy but for $99 who cares
We want to give a shout to the manager and his staff.
The manager went above and beyond in helping us after we'd bought our items and we couldn't speak more highly of the Hervey Bay store.
The cabinets were pretty straightforward to put together and display our items beautifully. We've bought about 15 items here and never had a problem. Cool city!!! AAA+++
happy with my laundry cupboards
Happy with my cupboards. I ordered two items, received a notification to pick them up. i called up and asked if they were both ready and they confirmed. I hired a truck to pick up the cupboards and when he got there he was told only one was available. That was really annoying that i had to pay twice for pick up. Happy with the cupboards though.
Fantastic & Friendly
My shopping experience was Fantastic and friendly, Sheena and manager were more than happy to make experience enjoyable and I got quality furniture at a very compatible price, plus an offer to assemble at rate.
As soon as I arrived at the shop I saw the Tall Boy that I had in mind and we bought it. The quality and price are very good. The lady of the staff was very helpful and we finished our purchase just in minutes. They are in renovation and the products are limited but that was not a problem. Thank you for all your efforts and work.
Excellent customer service
The staff at the Ipswich store were amazing when we got home and our product was broken they replaced it the whole process was easy and the furniture is afford
The reviewer stated that an incentive was offered for this review
I kept my money in my pocket.
I'm happy others have had such terrific success with Fantastic Furniture but my experience has been very different.
Twice now I've walked into the Cairns store and found myself to be the only customer. Wandering around looking at all the different stuff and not one of the four staff on duty even acknowledged I was in the shop nor offered any assistance whatever.
Not so much as a good morning on either occasion.
I can promise there was a whole pile of money walked out with me today that would otherwise have been in the till.
A very pleasant experience!
We were greeted immediately upon entering the store which was being renovated at the time. Staff were knowledgeable and patient while we sat on lounges and played with fabrics. Our last FF lounge lasted 13 years so we had no doubt when purchasing another lounge from them. I look forward to receiving it and am happy it is manufactured in Australia. Would recommend this store.
Overall lovely staff and great products
I love my cupboard for my laundry and it was very easy to put together I have bought stools and a picture previously and was equally as happy...you seem to have found lovely staff for all your stores
Great job Fantastic Furniture .
Thank you to the 2 wonderful guys who delivered my Venice Recliner .Wonderful service .Spot on with their time .Recliner is lovely and was a breeze to put together .
Shona Cooper .
Sheena the good old chook was the best service assistant ever!
We are so excited for our modular sofa, especially the material standard slate groove! The sales staff where so helpful. The Price and warranty are amazing, the best you can get!
What fantastic service we received today!
Chris really went out of his way to help me solve sagging couch cushions on a couch that we have had for years. Still an amazing couch after many years.
- QLD, North Lakes
- Verified customer
Don't Do It!!!!
Ordered Denver 5 seater lounge which had storage under seating. Waited 6 weeks for it to arrive and it was the wrong one. Had to wait another 8 weeks to get the right one. Arrived and still was the wrong lounge and was told I would have to wait another 10 weeks with no guarantee the right one will arrive. Asked for my money back, returned lounge still waiting for refund. Furniture is cheap for a reason!!!!
The purchase of a chair that suited my short physic and offered excellent back support. This was essential for me.
The store is very open and easy to navigate. Staff around if needed. Good range of items on display. The staff were happy to answer questions and suggest other similar items to try out. A commendable experience
Fantastic staff were very friendly and helpful. Fast delivery times also. Ordered a living room package and couch and the quality great. The few flat packs we had came with really easy to understand instructions.
Very easy to navigate around the store and the product range was good and very happy with what I purchased. I can't wait for it to be delivered. Limited assembly to do.
The reviewer stated that an incentive was offered for this review
You have a shop full of furniture, you can buy.
Found lots of thing we wanted to buy. The shop was easy to get around. The staff all 6 were behind the counter, hard to get them out. When we lucky enough to get one of them to help us. All the iteams proudly shown in your store. Were not available. Not in stock. I have never experienced a store that has nothing to sell. Not allowed to sell floor stock. We gave up and walked out. We needed to furnish a flat. With dining, lounge, bed setting. You didnt have the stock. Give me a break. I really couldnt believe it.
great service and nice products
very satisfied with the service we received, very friendly staff each time we visited to browse the range. nice and bright , easy to walk around and navigate. great range of products.
Questions & Answers
I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Fantastic F.Fantastic Furniture
Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team
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