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Fantastic Furniture QLD

Fantastic Furniture QLD (page 2 of 112)

Townsville, Windsor, Burleigh Heads, etc...
4.7 from 2,221 reviews

Reviews

(1,815)
(294)
(30)
(20)
(62)
  • Product Quality
    4.6 (251)
  • Return Claim MadeYes (13) · No (242)
  • Warranty Claim MadeYes (13) · No (238)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Customer Service
    4.6 (254)

Reviewer Photos & Videos

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dani

daniSouth East Queensland, QLD

Excellent products

published

I love the items i buy, they are easy to assemble & i enjoy putting it together.
the customer service is excellent & very warming so thank you so much.
i brought everything from the store except my bed

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dani, thanks so much for choosing to shop with us at our Helensvale store. It is great to hear that you received such excellent customer service, and we hope to see you back again in the near future! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review


Irene and John

Irene and JohnCentral Queensland, QLD

Fantastic Furniture is the best

published

As I said before the help from Sheena the Sales assistant was nothing but the best her help in choosing what we wanted was the best ,The amount of stock to chose from was the tops; ,The quality was first class, As I am no spring chicken I had great help from my neighbor who was once a kitchen fitter,

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMackay Q.L.D.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Irene and John! Thanks so much for choosing to shop with us in Mackay. We are so happy to hear that Sheena was so helpful and that your experience was so positive. We hope to serve you again in the future! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Monique.

Monique.South East Queensland, QLD

Great value for Queen bed for our teen.

published

After looking at many bedroom stores we walked into Fantastic furniture - had seen some catalogues and thought it may be a good option. Great value for money - didn't want to spend a fortune on a Queen bed and bed frame for our teen, got amazing service - the attendant had great product knowledge and showed us many options and was not pushy, just helpful AND we got free delivery the next day. The delivery drivers were amazing! Kept us informed as to when they would arrive - great service all round.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor store
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Monique, thank you so much for choosing to shop at our Windsor store. We are so glad to hear that the team were so helpful, including the delivery drivers! We hope to see you in store again in the future. Regards Nick and the Fantastic Team.

Erin G.

Erin G.South East Queensland, QLD

A+++++

published

We've bought a few things from fantastic furniture and we're always happy with our purchases. great quality and amazing value. Staff are always friendly and super helpful pick-up was a breeze

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Erin G., thanks so much for choosing to shop with us! We are so delighted to hear you are loving our products! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


Good value for money.

published

Assembling the furniture was not that easy. It took us a while to understand how some of the screws/nut worked and so it took us several hours to assemble one piece of furniture.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Customer service

published

Easy to find the store & what we wanted
Excellent products & customer service & explained everything in detail from the product to the delivery options
The wife & I will diffently be shopping there again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Fantastic furniture truly is fantastic

published

Fantastic service, awesome product that was so easy to put together. The layout was easy to access and not cluttered. Staff were very polite, helpful and knowledgeable. Thank you. I look forward to my next purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBundall, Queensland
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Janelle, thanks so much for shopping with us in store! We are thrilled to hear that the staff made such a great impression, and we hope to serve you again in the future. Regards Nick and the Fantastic team.


Satisfied

published

It was easy to locate the product I wanted, and I went online first to choose which bed I wanted, it was easy to assemble with instructions given and I found it really affordable for the bedding range that was available

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Peter, thank you for choosing to shop with us in Helensvale. We are so glad to hear about this experience, and we hope to see you back again in the future! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Service & Quality Plus

published

Excellent service and great range of products, checked the website first to make sure item was available. Went in store to see and try it out for quality and comfort. Very happy with both shopping experiences, customer service from Crystal was excellent

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maggie, thank you for choosing to shop with us in Maroochydore. It is great to hear about the service received and your overall experience. We hope to see you in store again in the future! Regards Nick and the Fantastic Team.

T. Bluegum

T. BluegumSouth East Queensland, QLD

Great Prices!!

published

Great staff and products easy to find.
Assembly a little full on for me but managed to get there in the end.
The catalog specials were what we wanted at the time and the discounts were very substantial.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us at the Logan store. We are so glad to hear that you are happy with the service and the products as well. We hope to see you back again in the future. Regards Nick and the Fantastic team.


Shelle

ShelleSouth East Queensland, QLD

Fabulous!!

published

The store is well presented. Set out with many ideas. Be proud of the people you hire. From ordering to delivering was superb customer service.
My new convertible lounge was so easy to assemble and fits beautifully within the space. Quality is amazing.
I look forward to visiting the store again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCapalaba
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelle, thank you for deciding to shop with us. We are so happy to hear that the Capalaba team are setting such a great example, and we look forward to seeing you back in store again in the future. Regards Nick and the Fantastic team.


Tammy T

Tammy TSouth East Queensland, QLD

Great product bought 3

published

Product very easy to assemble, navigation around the store was easy everything had an area. I bought 3, 1 for each child. Great quality and at a fantastic price. Would definitely recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationIpswich qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tammy, thank you for choosing to shop with us. We are so glad to hear about this experience with your purchase from the Ipswich store. Hopefully we will see you back in store again soon! Regards Nick and the Fantastic team.


Glen Kerri

Glen KerriWide Bay-Burnett, QLD

Appalling manager. Floor staff were good.

published

The product I bought was good. Assembly was easy. Satisfied with the product. Quality of product was good, pick up was made easy. The store had a good range of products available.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHervey bay
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Glen Kerri
Glen Kerri

0417721776


Kristy Davis

Kristy DavisFar North Queensland, QLD

  • 2 reviews

Perfect for my lego collection

published

Perfect for my lego, easy to assemble. Very sturdy. Great product. I will be purchasing more for the rest of my collection. Thanks Fantastic Furniture. Very satisfied customer. I'll be back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCairns
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kristy, thanks for choosing to shop with us. We are so glad to hear this feedback, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.

Happy return customer

Happy return customerSouth East Queensland, QLD

  • 2 reviews

Great for apartment living

published

Not overstated with chrome legs and grey fabric does not look to chunky in apartment setting. Very comfortable for playing games or meals at the table. Very happy customer highly recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us and taking the time to share your thoughts. We are glad to hear this feedback, and we hope to serve you again in the near future. Regards Nick and the Fantastic team.

My pleasure

Ash C.

Ash C.South East Queensland, QLD

Great Staff! & An Easy Assemble!

published

Great store, the staff was very helpful and friendly, Super happy with my Zenith bookcase! So easy to assemble ( i did it alone) and clear instructions, i have ordered a second one :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMorayfield Qld
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash, thanks so much for shopping with us in Morayfield! We are glad to hear that you are so happy with your Zenith Bookcase, and we look forward to serving you again in the future. Regards Nick and the Fantastic team.


Tracey

TraceyMid North Coast, NSW

Perfect & stylish

published

Easy to navigate in store, great range of products in store, was not cluttered could walk around with ease to look at everything. Awesome value for your money, great quality

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBundall QLD
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tracey, thanks so much for choosing to shop with us. It is great to hear about your in store experience, and we hope to see you back again soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Mariana V.

Mariana V.

  • 2 reviews

It is good

published

Great quality of the products, fast delivery and easy to assemble.
Customer service was just okay... no one approached us and when we had some questions we have to walk and find a seller... just two ppl working.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorth lakes
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mariana, thanks so much for choosing to shop with us and taking the time to share your thoughts. We hope to serve you again in the future! Regards Nick and the Fantastic team.


Natalie

NatalieSouth East Queensland, QLD

  • 13 reviews

Great quality and efficient service

published

I’ve ordered knick knack items from here and have ordered big ticket items and I must say that the quality is surprisingly amazing. I ordered a click and collect from the warehouse and it was super quick in being ready for collection. The guy I’ve spoken to from the warehouse a few times is always friendly and efficient in getting the items out to me. Will be back :) and would highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor, QLD
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mestiza, thanks so much for shopping with us in our Windsor store. We are so glad to hear about your experience, and look forward to seeing you back again next time! Regards Nick and the Fantastic team.


Fantastic Service

published

The woman that served us was very efficient in what how she measured the height of the bar stools to fit my bar. Also the lounge chair I purchased love the colour and I can sit up straight thank lovely

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationRocky
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kaylean, thanks for choosing to shop with us. We are so happy to hear that our Rockhampton team were able to provide such great service, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Page 2 of 112

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Questions & Answers

Linda

Lindaasked

I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team

Linda
Linda

Thank you, Ryan. Luckily, the phone line was working the next morning so I managed to speak to the staff.


Get an answer from our members and Fantastic Furniture representatives

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