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Fantastic Furniture SA, Gepps Cross

Fantastic Furniture SA, Gepps Cross

4.6 from 46 reviews

Reviews

Review distribution

5 star
35
4 star
7
3 star
1
2 star
3
1 star
0

Ruth W.

Ruth W.Metropolitan Adelaide, SA

My go to place for furniture

published

Staff are very friendly and informative. Products are of good quality and reasonable priced. Store is easy to find what your looking for, but if you need help the staff are eager to assist. Just follow instructions to assemble product, its as easy as that.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ruth W., Thanks very much for sharing your feedback! It is wonderful to hear you had great experiences in-store and we hope to see you again soon. Kind regards Ryan and the Fantastic team


Cate

CateMetropolitan Adelaide, SA

Friendly Service

published

Spoke to the lovely lady on the phone, then met her in store and the whole sofa bed purchase went really well. Stock was available immediately and pick up was a breeze at the warehouse. Got it home and installed it with ease. The kids love it & so does the puppy!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cate, that is wonderful to hear you had a Fantastic experience right from the first phone call! We are happy to hear the kids, puppy and yourself love the new sofabed! We look forward to your next visit. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

mel

melMetropolitan Adelaide, SA

Havana Range 6 out of 7 pieces damaged

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationGEPPS CROSS
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Tarshaemilydejay

TarshaemilydejayMetropolitan Adelaide, SA

Fantastic

published

People were lovely, prices were great and everything was easy! Customer service, quality and so easy to put together. People on the phone and in store were great. We purchased online but only because everyone was so helpful in store.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelps crosee
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Sherri

Sherri

  • 2 reviews

Faulty Lounge

published

I’ve had a warranty lounge replaced by Fantastic Furniture.I wasn’t sure even if it was under warranty so I went in and Derek and the team at Gepps Cross liaised with their manufacturer who stood by their product and as a result Fantastic furniture stood by their customer. A full store credit was received and I was able to replace my lounge with a new one which was competitively priced and extremely comfortable. Highly recommend this company at Gepps cross! Thank you Derek and team! Sam

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationGepps Cross
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

LGD

LGDSouth Australia

Great

published

I found exactly what I was looking for
They had it in stock ..staff was so helpful definitely coming back to shop at your store and will be recommending to lots of people
Easy to Assemble
Thanks so much

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi LGD, We are happy to hear that you found just what you were after in our store! We appreciate your kind words and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Ravi

RaviMetropolitan Adelaide, SA

  • Verified customer

Awesome experience

published

Actually, I just entered in the store to have a look for a coffee table, but I purchased one drawer, one mirror, one coffee table and 2 student desk, love it.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ravi, we are thrilled to hear you found the perfect coffee table and other goodies! We look forward to seeing you in-store in the future. Kind regards Ryan and the Fantastic team


Ella

EllaMetropolitan Adelaide, SA

Great customer service. Value for money furniture for those on a strict budget.

published

We already knew what we wanted before going into the store because we looked online. The shop assistant did not try to up sell us as she could tell we did not want that. She showed us the items (she knew exactly where each one was confidently) and told us the options for each piece. The furniture is surprisingly good quality for the price we paid. We love each piece and they still manage to suit or taste as well as our budget. The assembly was a bit frustrating as you can't use power tools, but the overall construction of them is quite sturdy and nothing broke during construction. Would recommend paying someone to build it or trying to buy floor stock items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Arch

ArchMetropolitan Adelaide, SA

  • 2 reviews

Good layout, staff could use some motivation, good value for money.

published

Good availability of products and super close to the warehouse for collection. Quality for price point of our button double bed frame was great and instructions/assembly was super easy to follow. Unfortunately for me it was the staff that let down the experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelps cross
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Fantastic Furniture
Fantastic F.Fantastic Furniture
Leena

LeenaAdelaide

Excellent staff and customer service

published

Easy navigation + gud customer service good price
Assembly was easy too bit more range would have been gud but gud priced items

Shop LocationGepps Cross
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leena, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


  • Verified customer

Great service, is not something you get all the time.

published

The store was well st out and it was easy to find what we were looking for. Helpful staff assisted within a couple of minutes of being in the store. The assistance we needed we required to see the Manager and he was more then willing to help us out. My 12 yr old daughter walked out being one very happy customer with her purchases. The items were in stock at their warehouse which is only a 5 minute drive from the store.

Shop LocationGepps Cross Homemaker Centre
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Pat

PatAdelaide

It really is Fantastic and a great price

published

Great shopping in Fantastic Furniture and we found it really easy to assemble the item we bought. Will return for more items in the future

Shop LocationFantastic Furniture at Gepps Cross, South Australia
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pat, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


John doe

John doeAdelaide

Rude staff don’t go into stores

published

Went into store for help only found rude and unhelpful staff But had good value for money furniture so do what I did and buy it online

Shop LocationGeeps cross
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Fantastic

published

Yes I m the part of fantastic
Very nice and affordable to buy love it

Shop LocationGepps X
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ravneet, thanks for choosing to shop with us! We hope to see you again soon. Regards Annie and the Fantastic team

Ravneet
Ravneet

Thanks

FANTASTIC service form Neil at greeps crossing

published

We definitely go back to fantastic furniture in greeps crossing SA cause the shops was budge clean and had really friendly staff. So thankyou

Shop LocationGreeps crossing SA
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Aidan, thanks so much for choosing to shop with us. That's great to hear! We hope to see you again in store in the future. Regards Fiona and the Fantastic team

Sogster10

Sogster10South Australia

  • 3 reviews
  • 2 likes

Great Selection, Value for Money and Locations ...

published

Plenty of selection, On-line ordering process was seamless and easy enough, payment terms flexible, collection time for the goods was ahead of schedule as goods were in store and lucky enough to have a smiling face to greet me...

Shop LocationGepps Cross SA
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sogster10, thanks for choosing to shop with us online! We're so pleased to hear you enjoyed your online experience as well as upon collection. We hope to see you back soon. Regards Annie and the Fantastic team


James J

James JAdelaide

  • 2 reviews
  • Verified customer

Great service. Great price. Terrible stock availability.

published

Title says it all. Friendly staff. Good prices. But everytime I spent money I had to wait WEEKS for stock availability!

Shop LocationGepps Cross, SA
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great service and great prices

published

Product was exactly what i was looking for and the quality was great.
Staff were friendly and both stores helped me

Shop LocationGepps Crossing
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Smurf, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team


Great service!

published

Helpful staff, wonderful service and quality furniture! Definitely will recommend to my friends and family. Easy from the viewing to the assembleing at home!

Shop LocationGepps cross store
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Stef, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Fiona and the Fantastic team


  • Verified customer

fantastic

published

Went to Gepps Cross fantastic,I was served with in 10 minutes, discuss what I want and the price range recommended some product, I like the price, checked the availability half an hour later got home with the bed frame and mattress.

Shop LocationGepps cross
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Liza, thank you very much for choosing to shop with us in Gepps Cross and taking the time to share your experiences. We hope to serve you again in the future. Regards Fiona and the Fantastic team


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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