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Fantastic Furniture SA, Gepps Cross

Fantastic Furniture SA, Gepps Cross

4.6 from 74 reviews · View Statistics
Listing monitored by Fantastic Furniture

Reviews

5.0
2 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.5 (2)
  • Return Claim MadeYes (2) · No (0)
  • Warranty Claim MadeYes (2) · No
  • Product Appearance As advertised (2) · Not as advertised (0)
  • Customer Service
    5.0 (2)
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Reviewer Photos & Videos

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Jessica S.
Jessica S.Metropolitan Adelaide, SA

Great customer service

published

We had a Tivoli couch for 3 years, one cushion started to tear on the stitching. I contacted the customer service, they asked for images and told us they would review under the warranty. 3 days later we get a call asking when is best to deliver the new couch. Couldn't believe how quick and efficient they were to resolve the issue. Thanks fantastic furniture! Our experience has really been fantastic.

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Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture
Sherri
Sherri
  • 2 reviews

Faulty Lounge

published

I’ve had a warranty lounge replaced by Fantastic Furniture.I wasn’t sure even if it was under warranty so I went in and Derek and the team at Gepps Cross liaised with their manufacturer who stood by their product and as a result Fantastic furniture stood by their customer. A full store credit was received and I was able to replace my lounge with a new one which was competitively priced and extremely comfortable. Highly recommend this company at Gepps cross! Thank you Derek and team! Sam

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

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0.0
(1,234)
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Questions & Answers

Karyn
Karynasked
SA, Gepps Cross

Do you have stackable dining room chairs?

3 answers
Fantastic Furniture
Nida A.Fantastic Furniture

Hi Karyn,

Thank you for contacting customer care.

Let me find out for your as to which of our chairs do stack up and i will get back to you asap! Are you able to send through your email to reviews@fantasticfurniture.com.au so i may send this links to you and discuss it further?

Regards,
Nida and the FF Team

Fantastic Furniture
Fantastic F.Fantastic Furniture

I do apologize for the delay in response. The below chairs are stackable in our store:

Replica Tolix Chairs
Moulin Dining Chairs
Maisie Dining Chairs

Regards,
Nida and the FF Team

Karyn
Karyn

Thanks. We’ll check them out next week when we are in Adelaide.

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Fantastic Furniture SA, Gepps Cross

Details

Compare all 84 Fantastic Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all 84 Fantastic Furniture
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