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Fantastic Furniture SA, Gepps Cross

Fantastic Furniture SA, Gepps Cross

4.6 from 74 reviews · View Statistics
Listing monitored by Fantastic Furniture

Reviews

4.5
32 reviews
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Nicole Smith
Nicole SmithMetropolitan Adelaide, SA

Excellent service and product range!

published

Noreen deserves recognition for the amazing service we received today! Wonderfully warm lady supplying service second to none! Well done and we will be back!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGippsland Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nicole, thanks so much for choosing to shop with us and taking the time to share your experience. It is great to hear that you received such positive service, and we hope to see you back again soon! Kind regards, Nick and the FF Team.

loveleen kaur
loveleen kaurMetropolitan Adelaide, SA

Fantastic furniture’s staff is absolutely Fantastic

published

Everything is just fantastic from store to furniture to staff ❤️❤️ Staff is so lovely, considerate, humble n polite and very helpful.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us. We are thrilled to hear about the service received by our Gepps Cross team, and we hope to see you back again soon! Kind regards, Nick and the FF Team.

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0.0
(1,234)

Love it

published

I have shopped at this store numerous times so I know where I need to go to purchase my item.
The range is all there so saves me from shopping from store to store.
The quality of this kitchen trolley is great.
Always struggle when putting furniture together but in the end happy with the result.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Diane, thanks so much for choosing to shop with us repeatedly. It is great to hear that you are happy with the quality of the kitchen trolley in particular. We hope to serve you again in the near future! Kind regards, Nick and the FF Team.

Diane
Diane

Thank you for your acknowledgment.

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Happy customer
Happy customer Metropolitan Adelaide, SA

Loving my new furniture

published

I had seen article in catalogue and it was clearly displayed in the store.
I assembled most of the product myself ..very satisfied
Good communication throughout process

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us and taking the time to share your thoughts. We're glad to hear about the communication received, and we hope to serve you again in the near future! Kind regards, Nick and the FF Team.

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Valmai
ValmaiMetropolitan Adelaide, SA
  • 2 reviews

2 door display cabinet

published

The sales staff were helpful, the delivery guys were good and quick, the assembly was easy and it looks great. My wife is very happy.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross S.A.
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Valmai, thank you so much for deciding to shop with us. We're thrilled to hear that the Gepps Cross team ere so helpful, and we hope to serve you again in the near future! Kind regards, Nick and the FF Team.

Cascur
CascurMetropolitan Adelaide, SA

Fantastic pick-up service at Gepps X Warehouse

published

Efficient and friendly!
Nice to deal with people that have a personality and make the pickup experience smooth and easy!

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross, SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cascur, thanks so much for choosing to shop with us. We are thrilled to hear about the service received from our Gepps Cross team, and we hope to see you back again soon! Kind regards, Nick and the FF Team.

Great service

published

Great service and advice, friendly helpful staff and great show room, easy to navigate, sectioned perfectly so you find what you are looking fir easy, quick deliveries to the wearhouse and great warehouse staff also

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jay, thanks so much for choosing to shop with us. It is great to hear that the Gepps Cross team are so friendly and helpful, and we hope to serve you again in the near future! Regards, Nick and the FF Team.

Doeane B.
Doeane B.Southeast, SA

Perfect bunk bed and Queen sized beds!

published

Our son loved his Jordan bunk bed! It is very sturdy and neat looking.
My husband and I loved our Queen sized beds too ( Havana and Modena bed). We love the design, they're sturdy, and affordable compared to other QS beds other stores offer.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Doeane B., It is wonderful to hear your son is happy with his new bunk bed! We really appreciate you shopping with us and we hope to see you again soon. Kind regards Ryan and the Fantastic team

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0.0
(1,234)
sarah c.
sarah c.Metropolitan Adelaide, SA

Right product right price

published

Easy to find. Situated within a homemakers centre and comparing to other furniture stores in there they were what we were looking for and the best price. Clean, tidy and staff cannot be anymore helpful.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSA Gepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi sarah c., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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Lisa D.
Lisa D.Metropolitan Adelaide, SA

Glamorous and affordable

published

Great layout in-store.. wonderful range of choices... availability lacking with some items but it's no wonder with such great low prices. I have purchased almost an entire household of goods over the years and I will continue to go back!
I actually really enjoy putting the furniture together myself! The instructions are brilliant and I feel like I've accomplished something wonderful when I see my product colmplete!

Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lisa D., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Krix
KrixMetropolitan Adelaide, SA

This is perfect!

published

Friendly,Helpful Staff member was able to give me product knowledge about the item i was after ,which help me choose the right item for me and not bad price either. Delivery guys were polite and helpful too.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross, SA
Fantastic Furniture
Fantastic F.Fantastic Furniture
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0.0
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Kylie R
Kylie RMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Excellent service, product and price.

published

Very happy with our King mattress and base. Harley our sales assistant was very friendly and helpful. Very happy to find our product is made in Australia and it is so comfortable.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Sandy
SandyMetropolitan Adelaide, SA

Unforgettable experience

published

Staff very helpful
We got there just on closing staff allowed us to still get our products, it did help I studied online first so I knew exactly what we wanted. Bonus it was all floor stock. Great job (pity the store closes at 5:30pm late night)

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sandy, thanks so much for shopping with us in Gepps Cross. It is great to hear that you came prepared and were able to get the items you were after. We hope to see you in store again soon! Regards Nick and the Fantastic Team.

Tan
TanMetropolitan Adelaide, SA
  • 2 reviews

Great value

published

Great value for money. Would have given 5 stars but the delivery and wait time is sometimes a little annoying . but.... at least they're honest about it. Nothing worse than a company telling you it will arrive in 2 weeks only to wait 8.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tan, thanks so much for choosing to shop with us. We appreciate the feedback, and we hope to see you back in our Gepps Cross store again in the future! Regards Nick and the Fantastic Team.

Taranjeet Kaur
Taranjeet KaurMetropolitan Adelaide, SA

Worst experience

published

I did not receive my full delivery and now I am being told that some products were not included in the package that I paid for. I was told I could return the furniture under 60 days if I have a change of mind. However, they have told me that I will need to de-assemble it and pay for the delivery to the store.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps cross
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Questions & Answers

Karyn
Karynasked
SA, Gepps Cross

Do you have stackable dining room chairs?

3 answers
Fantastic Furniture
Nida A.Fantastic Furniture

Hi Karyn,

Thank you for contacting customer care.

Let me find out for your as to which of our chairs do stack up and i will get back to you asap! Are you able to send through your email to reviews@fantasticfurniture.com.au so i may send this links to you and discuss it further?

Regards,
Nida and the FF Team

Fantastic Furniture
Fantastic F.Fantastic Furniture

I do apologize for the delay in response. The below chairs are stackable in our store:

Replica Tolix Chairs
Moulin Dining Chairs
Maisie Dining Chairs

Regards,
Nida and the FF Team

Karyn
Karyn

Thanks. We’ll check them out next week when we are in Adelaide.

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Fantastic Furniture SA, Gepps Cross

Details

Compare all 84 Fantastic Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all 84 Fantastic Furniture
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