1 photo
Fantastic Furniture SA, Gepps Cross

Fantastic Furniture SA, Gepps Cross

4.6 from 74 reviews · View Statistics
Listing monitored by Fantastic Furniture

Reviews

4.2
5 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes (0) · No (5)
  • Product Appearance As advertised · Not as advertised (5)
  • Customer Service
    4.0 (5)
Previous
Next
Cascur
CascurMetropolitan Adelaide, SA

Fantastic pick-up service at Gepps X Warehouse

published

Efficient and friendly!
Nice to deal with people that have a personality and make the pickup experience smooth and easy!

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross, SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cascur, thanks so much for choosing to shop with us. We are thrilled to hear about the service received from our Gepps Cross team, and we hope to see you back again soon! Kind regards, Nick and the FF Team.

Taranjeet Kaur
Taranjeet KaurMetropolitan Adelaide, SA

Worst experience

published

I did not receive my full delivery and now I am being told that some products were not included in the package that I paid for. I was told I could return the furniture under 60 days if I have a change of mind. However, they have told me that I will need to de-assemble it and pay for the delivery to the store.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Other Furniture Shops

 
 

0.0
(1,234)

Brilliant customer service

published

Brilliant single ensembles and great customer service. The store is great I had the product delivered in a timely manner. Good

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHelps cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelley, thank you for shopping in our Gepps Cross store. We are so glad to hear about the customer service received, and we hope to serve you again soon! Regards Nick and the Fantastic Team.

Shelley R.
Shelley R.

No probs they lady there is so nice and helpful. I've just been to the Marion rd store and brought 14 chairs so you have a big shopper with me.

rachel01
rachel01Metropolitan Adelaide, SA
  • 7 reviews

Staff very helpful price and quantity of products is good

published

I bought the PLATINUM base queen in charcoal the Product was affordable easy to assemble looks great , The staff were very helpful pick up from warehouse was very easy staff were also very helpful there

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, thank you so much for choosing to shop with us. We are so glad to hear about your experience with our Gepps Cross team, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.

Furniture Shops

Find out how Fantastic Furniture SA, Gepps Cross compares to other Furniture Shops

Know better, choose better.

Compare all
LGD
LGDSouth Australia

Great

published

I found exactly what I was looking for
They had it in stock ..staff was so helpful definitely coming back to shop at your store and will be recommending to lots of people
Easy to Assemble
Thanks so much

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi LGD, We are happy to hear that you found just what you were after in our store! We appreciate your kind words and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

See all Fantastic Furniture reviews

Questions & Answers

Karyn
Karynasked
SA, Gepps Cross

Do you have stackable dining room chairs?

3 answers
Fantastic Furniture
Nida A.Fantastic Furniture

Hi Karyn,

Thank you for contacting customer care.

Let me find out for your as to which of our chairs do stack up and i will get back to you asap! Are you able to send through your email to reviews@fantasticfurniture.com.au so i may send this links to you and discuss it further?

Regards,
Nida and the FF Team

Fantastic Furniture
Fantastic F.Fantastic Furniture

I do apologize for the delay in response. The below chairs are stackable in our store:

Replica Tolix Chairs
Moulin Dining Chairs
Maisie Dining Chairs

Regards,
Nida and the FF Team

Karyn
Karyn

Thanks. We’ll check them out next week when we are in Adelaide.

See all Fantastic Furniture questions

Get an answer from our members and Fantastic Furniture representatives

Fantastic Furniture SA, Gepps Cross

Details

Compare all 84 Fantastic Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all 84 Fantastic Furniture
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.