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Fantastic Furniture SA, Gepps Cross

Fantastic Furniture SA, Gepps Cross

4.6 from 74 reviews · View Statistics
Listing monitored by Fantastic Furniture

Reviews

  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes (0) · No (5)
  • Product Appearance As advertised (4) · Not as advertised (0)
  • Customer Service
    4.0 (4)
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Lisa D.
Lisa D.Metropolitan Adelaide, SA

Glamorous and affordable

published

Great layout in-store.. wonderful range of choices... availability lacking with some items but it's no wonder with such great low prices. I have purchased almost an entire household of goods over the years and I will continue to go back!
I actually really enjoy putting the furniture together myself! The instructions are brilliant and I feel like I've accomplished something wonderful when I see my product colmplete!

Product Quality
5/5
Customer Service
3/5
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lisa D., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Tan
TanMetropolitan Adelaide, SA
  • 2 reviews

Great value

published

Great value for money. Would have given 5 stars but the delivery and wait time is sometimes a little annoying . but.... at least they're honest about it. Nothing worse than a company telling you it will arrive in 2 weeks only to wait 8.

Product Quality
5/5
Customer Service
5/5
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tan, thanks so much for choosing to shop with us. We appreciate the feedback, and we hope to see you back in our Gepps Cross store again in the future! Regards Nick and the Fantastic Team.

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0.0
(1,234)
verslad81
verslad81Metropolitan Adelaide, SA

Love the Bondi bed and always will!

published

I love the Bondi black leather bed and was devastated when I had to leave in Western Australia to move interstate.
Love the staff At Gepps Cross, keep it up girls!

Product Quality
4/5
Customer Service
4/5
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi verslad81, thanks so much for sharing your feedback! It is great to hear you had wonderful experiences with our Gepps Cross team! We hope you visit one of our WA stores in the future. Kind regards Ryan and the Fantastic team

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The reviewer stated that an incentive was offered for this review

William
WilliamMetropolitan Adelaide, SA

Amazing price compared to other stores with in complex

published

Delivery of matress was very prompt and with great customer service comes great responsibility, would definitely recommend to friends and family, especially during the covid 19 pandemic and great days of stress the customer service was 11/10

Product Quality
4/5
Customer Service
4/5
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thank you very much for shopping with us in Gepps Cross. It is incredible to hear about this customer service experience, and we hope to see you back again during less stressful times! Regards Nick and the Fantastic Team.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Josh
JoshWhyalla
  • 2 reviews

Found the store now won't live without it.

published

Store location easy to fine, the products where great. The quality is fantastic given its cheaper than highend and doesn't cost an arm or a leg I'm a mother and its easier to find stunning pieces at an affordable price.

Incentivised Review No
Return Claim MadeNo
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Josh, that's great to hear! We are so happy that you enjoy our range of furniture, and we hope to see you back in our Gepps Cross store again soon! Regards Nick and the Fantastic Team.

Leena
LeenaAdelaide

Excellent staff and customer service

published

Easy navigation + gud customer service good price
Assembly was easy too bit more range would have been gud but gud priced items

Shop LocationGepps Cross
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leena, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Sogster10
Sogster10South Australia
  • 5 reviews
  • 3 likes

Great Selection, Value for Money and Locations ...

published

Plenty of selection, On-line ordering process was seamless and easy enough, payment terms flexible, collection time for the goods was ahead of schedule as goods were in store and lucky enough to have a smiling face to greet me...

Shop LocationGepps Cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sogster10, thanks for choosing to shop with us online! We're so pleased to hear you enjoyed your online experience as well as upon collection. We hope to see you back soon. Regards Annie and the Fantastic team

James J
James JAdelaide
  • 2 reviews

Great service. Great price. Terrible stock availability.

published

Title says it all. Friendly staff. Good prices. But everytime I spent money I had to wait WEEKS for stock availability!

Shop LocationGepps Cross, SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

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0.0
(1,234)

Impressed.

published

Prefer to shop in store. Very impressed with customer service. Assistant took time, gave explanations and was very helpful and patient.

Shop LocationGepps Cross. S. A.
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ollie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Annie and the Fantastic team

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Good customer service.

published

had got a good customer service and they got lots of modern options.
i will recommend this store to my friends.

Shop LocationGepps cross Adelaide
Fantastic Furniture
Fantastic F.Fantastic Furniture
Mick
Mick
  • 2 reviews

Good value

published

Good value, a good selection and very good customer service, i would go back and do business with them again.

Shop LocationGepps cross,SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mick, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Ryan and the Fantastic team

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0.0
(1,234)

Quick and easy

published

Needed a wardrobe straight away - looked online - went to the store at Gepps Cross, had a look at the display model. The nice salesperson looked to check stock - in stock paid for it and picked it up from the warehouse - easy.

Shop LocationGepps Cross SA
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deb R, that's great to hear! Thank you very much for choosing us and sharing your experience online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

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Questions & Answers

Karyn
Karynasked
SA, Gepps Cross

Do you have stackable dining room chairs?

3 answers
Fantastic Furniture
Nida A.Fantastic Furniture

Hi Karyn,

Thank you for contacting customer care.

Let me find out for your as to which of our chairs do stack up and i will get back to you asap! Are you able to send through your email to reviews@fantasticfurniture.com.au so i may send this links to you and discuss it further?

Regards,
Nida and the FF Team

Fantastic Furniture
Fantastic F.Fantastic Furniture

I do apologize for the delay in response. The below chairs are stackable in our store:

Replica Tolix Chairs
Moulin Dining Chairs
Maisie Dining Chairs

Regards,
Nida and the FF Team

Karyn
Karyn

Thanks. We’ll check them out next week when we are in Adelaide.

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Fantastic Furniture SA, Gepps Cross

Details

Compare all 84 Fantastic Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all 84 Fantastic Furniture
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