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Fantastic Furniture SA, Marion

Fantastic Furniture SA, Marion

4.7 from 144 reviews

Reviews

(117)
(24)
(0)
(0)
(4)
  • Product Quality
    4.4 (16)
  • Return Claim MadeYes (1) · No (18)
  • Warranty Claim MadeYes (0) · No (18)
  • Product Appearance As advertised (88%) · Not as advertised (13%)
  • Customer Service
    4.2 (17)


Linda

LindaMetropolitan Adelaide, SA

Love my new TV cabinet

published

Bought a big 75inch TV and needed a new cabinet, the Kingston was perfect and looks great in the lounge. Staff were very helpful with no pressure to buy. Cheers

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion

Megan

MeganMetropolitan Adelaide, SA

Great sofa, however it was wrapped in too much plastic!

published

I ordered the Saxby 3 Seater Chaise in Nappa Teal. The colour, fabric and comfort is fantastic! Very happy with the price also. However, there is too much plastic waste upon delivery! We're in the middle of a catastrophic climate event and seeing so much plastic on our floor after assembling was very disheartening. Perhaps you could find some bio-degradable alternatives to protecting the sofas?

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Ali

Ali

  • 3 reviews

Rude staff

published

Frontline staff is rude and very unprofessional. I like the products, pricing and would prefer to go back but never again only due to staff misbehave.I am done with this.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Rod roger tonna

Rod roger tonnaMetropolitan Adelaide, SA

Great store friendly staff and great quality products

published

Was easy to search for products,and very satisfied. Love what I bought and easy to assemble. Friendly staff and will recommend anyone to shop at fantastic furniture store in marion

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion sa
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rod, thank you very much for shopping with us in Marion. We are so happy to hear that the staff were friendly and that you are happy with your purchase. We hope to see you back again in the future! Regards Nick and the Fantastic team.


Absolutely fantastic!

published

We were very satisfied with the store, range and service provided by Kelly. Really great. Have not assembled the furniture as yet so cant comment on that as yet. We purchased several items for my elderly parents.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jenny, thanks so much for choosing to shop with us in Marion. We are so glad to hear that Kelly was so helpful, and we hope to see you back again soon! Regards Nick and the Fantastic team.


Ms. Lisa

Ms. LisaMetropolitan Adelaide, SA

Wonderful furniture looks great..

published

Store a little diffcult to navigate as there was so many pieces on display but what
A great range and quality we were very satisfied.
Furniture was very easy to install.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ms. Lisa, thanks so much for shopping with us. We are so glad to hear that you are satisfied with your purchase, and we hope to see you back in our Marion store in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Rob

RobMetropolitan Adelaide, SA

Great Choice with competitive pricing

published

Great choice with competitive pricing, we have have done several projects including dressing houses for sale with great success. Our latest purchases are for a seaside holiday house for which the clean and simple lines of much of this product is perfect for a light and airy outcome.

Return Claim MadeNo
Product Appearance As advertised
Store LocationMarion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rob, thank you for shopping with us at the Marion store. We are so glad to hear this feedback, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Reefath

ReefathMetropolitan Adelaide, SA

Good products in great prices

published

Good products at great prices. We bought a few things including a bed, tables, and chairs. The types of furniture are simple yet modern and stylish that goes with the current trend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Reefath, thanks so much for shopping with us in Marion. We are happy to hear that you like our range of furniture, and we hope to see you in store again in the future. Regards Nick and the Fantastic team.

  • Verified customer

Fantastic (excuse the pun) the laptop desk was better than I expected.

published

We had previously worked out what we wanted went to the Store and, having been there several times before, knew where to go to find what we wanted. The service was really great, the laptop desk was easy to assemble and it was exactly what we wanted it for. We are very pleased. Well worth the drive up from Encounter Bay.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFantastic Furniture SA, Marion
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jade

JadeMetropolitan Adelaide, SA

Great customer service

published

Staff were extremely helpful. I love the Bed in a Box as it fits easily into the car to transport home. Bought a single for my daughters room and it's perfect for her

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jade, thank you so much for shopping with us in Marion. We are thrilled to hear that the team were so helpful, and we hope to see you back again soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Lysia

Lysiaadelaide

  • 2 reviews

Very happy!

published

Website easy to browse, staff in store were great, products are exactly what I wanted and easy to assemble! Very happy with my purchase.

I initially purchased online and paid the delivery fee, received a call to say it would all fit in a small car so my fee was refunded and I got to go collect it that day! I thought this was great, thoughtful service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion.
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lysia, thanks very much for shopping with us! It is great to hear you found our website easy to use and had a great experience with our team in-store. We hope to see you again soon! Kind regards Ryan and the Fantastic team


Maricel

Maricel

  • 3 reviews

Very poor customer service at Mitchell Park, SA !!!

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMitchell Park, Adelaide SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

It was very good.

published

Very easy to find the right item.
Satisfied with the range of products and with quality of item I bought. Melissa was very friendly and helpful in choosing the product I needed, but the delivery guy was not good enough (dropped the product in front of me and even didn't care apologized.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion.
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Levon
Levon

Fantastic!

published

First impressions last with this store, everything was easy to see, layout easy to love around. The bed was easy to put together with the easy to read instructions. I liked the range of mattresses they also had to choose from.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion, South Australia
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Naomi, thanks very much for shopping with us! We are thrilled to hear you found your new bed easy to assemble and we look forward to your next visit. Kind regards Ryan and the Fantastic team

Sheree MAYWALD

Sheree MAYWALDMetropolitan Adelaide, SA

  • 3 reviews

Great experience

published

Took a while for a staff member to become available but once I found one she was very helpful and made my purchase fast and easy. I thought the store was a bit cluttered

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sheree, thanks so much for shopping with us! It is great to hear that our Marion team were helpful, and we do hope to see you again soon! Regards Nick and the Fantastic team.

Great range of products

published

The Marion Store is really good. Plenty of parking space. The sales representative was really helpful and made the purchase easier. The prices are not over the top and the display even though a bit scattered is quite alright.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pallavi H., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Pip

PipMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Disappointing experience in SA

published

Customer service reps aren't customer focussed, it's all very impersonal the whole experience. I had lots of trouble organising a suitable delivery time and they weren't flexible. I didn't even get a thank you on final payment, next time I'll take my business elsewhere. It's unfortunate the sofa they had was the one I was looking for and other stores didn't have the right one. Really disappointing from start to finish.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

mummy2two

mummy2twoMetropolitan Adelaide, SA

  • 5 reviews

Excellent

published

Love this store staff are super friendly and don't "bug" you whilst your shopping. The range to.look at in store is small but just enough to keep you interested for a while.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi mummy2two, We are so pleased to hear your time in our store was great and our team were friendly and helpful when needed, we look forward to seeing you again. Kind regards Ryan and the Fantastic team


Tania

TaniaMetropolitan Adelaide, SA

Love my new lounge and ottoman!

published

Had a great overall experience at the Marion store. The staff were friendly, knowledgeable and extremely helpful. The store was tidy and easy to navigate. My furniture was in exceptional condition and the warehouse and delivery was of high standard.
Very happy customer!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


jebby

jebbyMetropolitan Adelaide, SA

  • 2 reviews

just what the doctor ordered

published

Everything was easy to find enough choices not too many where you get confused more than happy with the quality of the futon we purchased the staff member who assisted us - excellent customer service from Kelly she could give a lot of people a lesson in good service

Shop LocationSA, Marion

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