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Fantastic Furniture SA, Marion

Fantastic Furniture SA, Marion (page 2 of 8)

4.7 from 149 reviews

Reviews

4.7

149 reviews
5
(121)
4
(24)
3
(0)
2
(0)
1
(4)
  • Product Quality
    4.5 (20)
  • Return Claim MadeYes (1) · No (22)
  • Warranty Claim MadeYes (0) · No (22)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Customer Service
    4.3 (21)
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Reviewer Photos & Videos

Pip

PipMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Disappointing experience in SA

published

Customer service reps aren't customer focussed, it's all very impersonal the whole experience. I had lots of trouble organising a suitable delivery time and they weren't flexible. I didn't even get a thank you on final payment, next time I'll take my business elsewhere. It's unfortunate the sofa they had was the one I was looking for and other stores didn't have the right one. Really disappointing from start to finish.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
mummy2two

mummy2twoMetropolitan Adelaide, SA

  • 5 reviews

Excellent

published

Love this store staff are super friendly and don't "bug" you whilst your shopping. The range to.look at in store is small but just enough to keep you interested for a while.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi mummy2two, We are so pleased to hear your time in our store was great and our team were friendly and helpful when needed, we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Tania

TaniaMetropolitan Adelaide, SA

Love my new lounge and ottoman!

published

Had a great overall experience at the Marion store. The staff were friendly, knowledgeable and extremely helpful. The store was tidy and easy to navigate. My furniture was in exceptional condition and the warehouse and delivery was of high standard.
Very happy customer!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

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jebby

jebbyMetropolitan Adelaide, SA

  • 4 reviews

just what the doctor ordered

published

Everything was easy to find enough choices not too many where you get confused more than happy with the quality of the futon we purchased the staff member who assisted us - excellent customer service from Kelly she could give a lot of people a lesson in good service

Shop LocationSA, Marion
Dan

DanAdelaide

Love it!

published

Fantastic furniture have helped me turn my house into a home... even when on a budget

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dan, thanks so much for choosing to shop with us in Marion. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Love fantastic furniture

published

You get what you pay for. Furniture is of good quality. I love assembling furniture, but tend to have screws left over (my fault for refusing to look at instructions

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alisha, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team

Sue

SueMetropolitan Adelaide, SA

  • 2 reviews

Great service and value

published

I found my online shopping easy, efficient and value for money, when I went to pick up my products the staff where friendly and helpful

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Exactly what I needed for more wardrobe storage

published

Relatively easy to assemble. Quality was as expected, ideal for what we required. Missing a few runners but store responded fast and posted items

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sarah, thank you very much for choosing to shop with us in Marion and taking the time to share your experiences. We hope to serve you again in the future. Regards Jessica and the Fantastic team

Rob

RobMetropolitan Adelaide, SA

  • 2 reviews

Great shopping experience

published

Great selection of style and fabric. Friendly staff. First time I have bought from this sore and I will go back.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Reasonable Price Furniture

published

Looked up on website checked out in store and ordered - haven't picked up yet - easy to find in store

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Danielle, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

First time online shopper

published

The online shopping experience was good and easy to do for someone who doesn't really do shopping that way thank you

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Matthew, thank you for choosing to shop with us and sharing your experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Fantastic Service

published

Fantastic Furniture at Marion were amazing. My brother picked out a new bed and mattress I was getting him for Christmas. Staff service was second to none, and couldn't be happier. The young woman who served us was able to advise what was in stock and what wasn't, and the time it would take to come in. My brother chose what was in stock and we were out within 15 minutes of walking in. The guys in the warehouse were quick also. Loved the mattress in a box idea, and assembling the bed was done very easily.
I previously shopped at Amart twice. Never again! Fantastic Furniture are honest and the staff aren't fake or pushy.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Amazing company

published

Everything about fantastic furniture is great, I don’t have one complaint, I don’t buy furniture etc anywhere else. I’m happy to recommend them.

Shop LocationSA, Marion
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Tan h
Tan h

Definitely thankyou

Great experience

published

Yes easy to assemble furniture did not need to assemble lounge though. The quality of products good and reasonably priced

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Myra, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantastic

published

It is easy to navigate the store , very satisfied with the range of products , quality is very good , easy to assemble.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Literally FANTASTIC furniture

published

The process with fantastic furniture was welcoming and easy, my product is great and I love it and the assembly was made super easy with a step by step booklet and all the screwed had letters on them.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Eleni, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

How easy it was to navigate the store and find what I wanted

published

Great went in got a bed and bedroom suite
Paid a little extra for them to assemble tallboy.
Then home delivery
Very happy

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leetskee, thanks for choosing to shop with us in store. That's great to hear. We look forward to seeing you again soon. Regards Annie and the Fantastic team

it's good

published

All the products are economic and good-quality comparing with others. And the clerks are very nice and warm-hearted. So it's a great experience in shopping.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lucy, thanks for choosing to shop with us! That's great to hear! We look forward to seeing you again soon. Regards Annie and the Fantastic team

Excellent Service

published

Just wanted to say that the on line ordering experience was great. I had a call within 10 minutes of ordering to arrange delivery from the Marion SA store - staff member that I spoke to was excellent. and very helpful.

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Megan, thanks for choosing to shop with us! We're delighted to hear you're enjoying the ease of shopping online. We hope to see you again soon. Regards Annie and the Fantastic team

Value and service at the one location

published

Great value for money and personal service prompted us to shop with Fantastic. Highly recommendable for a visit,you will not be disappointed

Shop LocationSA, Marion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Macca, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Ryan and the Fantastic team

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