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Fantastic Furniture SA, Windsor Gardens

Fantastic Furniture SA, Windsor Gardens

4.6 from 130 reviews

Reviews

(99)
(23)
(3)
(1)
(4)
  • Product Quality
    4.5 (16)
  • Return Claim MadeYes (0) · No (17)
  • Warranty Claim MadeYes (0) · No (17)
  • Product Appearance As advertised (80%) · Not as advertised (20%)
  • Customer Service
    4.8 (16)


Haz Beanz Cafe

Haz Beanz CafeMetropolitan Adelaide, SA

This is perfect

published

Happy with all aspects of fantastic furniture especially the in store service and selection of fabrics for couches I needed for my cafe and the customer service was outstanding! I’ll definitely recommend them to all my friends

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor gardens
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We are thrilled to hear about the customer service received, and we hope to see you back at our Windsor Gardens store. Your friends are more than welcome to come too! Regards Nick and the Fantastic Team.

Haz Beanz Cafe
Haz Beanz Cafe

Your welcome nick and I certainly come back there next time I need anything for my cafe or home


Lee

LeeMetropolitan Adelaide, SA

Overall experience

published

Satisfied with the staff & helpfulness. Assembly was easy apart from 3 slats which can not be put into the holes of the bed frame as 3 of the plastic knobs bend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens Adelaide
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Brooke M.

Brooke M.Murray Mallee, SA

Exceptional service and products

published

Staff were friendly and helpful but gave us space to browse at our own pace. The Venice 2 seater lounge was packed conveniently and super easy to assemble. Great value for money at only $699

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens - SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brooke M,, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Excellent friendly service

published

The Stash Clothes Rack is excellent quality and good value at $35. It was easy to assemble and holds a good amount of clothes. Thank you Windsor Gardens for your good friendly service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wendy! Thanks so much for choosing to shop with us. We are so glad to hear that the Windsor Gardens team was able to provide such good service. We hope to see you back in store again in the future! Regards Nick and the Fantastic team.


Excellent Service Very Happy

published

Extremely pleased with the service at this store would definitely shop here again - will be my first port of call next time I need furniture. Prices very good too. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens SA
See all answers

Kirst J.

Kirst J.Metropolitan Adelaide, SA

staff are bored

published

walked in and all the staff were sitting of the furniture on their phones. It was a mad scramble to get off what they were sitting on and their phones. Then it took about 15 mins before anyone came up and asked if i need help. did not know much about the product and if it was available. Then just stood there watching you while i was looking at the product. that was very uncomfortable. when i asked a question about the product the staff member had to walk away to find out about it

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Julie-Ann

Julie-Ann

  • 2 reviews
  • 1 like
  • Verified customer

Great service from the floor to the warehouse area

published

Purchased a queen bed package, service on the floor was great, he knew the products in store, the price was great and picking it up from the storage warehouse they could not have been quicker as well. A great customer experience all round. Will definitely be back to buy again. Grear team

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Cassandra

CassandraMetropolitan Adelaide, SA

  • 2 reviews

Value for money

published

Great service, great products!
Found exactly what we were looking for.
Store was easy to find what we were looking for. Service was outstanding.
Fast and efficient and friendly delivery.
Will shop again!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Wenchan

Wenchan

  • 2 reviews
  • 1 like

Fantastic experience!

published

Fantastic Furniture certainly lives up to its name! We were looking for a futon that could double as a lounge. The product we purchased was just what we needed... and at a good price! Customer service at Windsor Gardens was top shelf. Assistants had good product knowledge and were friendly and helpful.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wenchan, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Nichola

NicholaMetropolitan Adelaide, SA

Perfect customer service reasonable price

published

The couch was reasonably priced and has great help. I was not pressured into purchasing anything offered great deal. Was given different payment options as we have just purchased a new home

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nichola, It is wonderful to hear you had a great experience in-store! We are happy to hear you are enjoying our flexible payment options and we look forward to your next visit. Kind regards Ryan and the Fantastic team


Value for money!

published

Value for money! Great range of products. Really happy with the products purchased. Friendly staff and quick and efficient service. Have had purchased many items from the store and no complaints.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Happy shopper

Happy shopperMetropolitan Adelaide, SA

Affordable items

published

Great affordable items with a wide variety to choose from. Friendly and helpful service. Highly recommend Fantastic Furniture. Have purchased many items from here now and have had no complaints.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you very much for shopping with us in Windsor Gardens. It is great to hear that our team were friendly and helpful, and we look forward to seeing you again soon! Regards Nick and the Fantastic team.


Heidi

HeidiMetropolitan Adelaide, SA

Excellent customer service

published

Customer service was excellent, product range was great and well priced. Store is clean and easy to get around. Bed assembly was abit tricky. Great store and would shop here again!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Sherri D

Sherri DMetropolitan Adelaide, SA

  • 3 reviews

Great service!

published

The staff were friendly and helpful, and they went out of their way to assist us. We were welcomed as soon as we came in the store, and shown the products we wanted to see, as well as offered other similar options. They also went out of their way so that we could have our bed delivered the next day.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sherri D, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Melody h

Melody hMetropolitan Adelaide, SA

Helpful. Kind. Informed. Easy. Great products for price.

published

Store floor had many options and able to see the fabrics on wall and on products made decision making easy and seemless. I really value good customer service and felt i recieved it here in store and online

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melody h, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Fast service

published

The staff were great they packed the car for us wuth our item abd were fast at it also, very lovely customer service, the slim boy had a little damage to one side but it was only a small ding in a corner as we took it out the box.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Nilan

NilanMetropolitan Adelaide, SA

Great Service Great Products Cheap Pricing

published

Loved the items and they were very cheap comparatively. Friendly staff but not all items were available and had 3 week lead time. Overall really loved the experience. Delivery availability is a real plus

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nilan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Buying a 3 peice suite

published

Great service , nice bloke .really looked after us.would definely buy from you again .we also bought cushio s and a mirror , all on spec

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Parish

ParishAdelaide

  • Verified customer

Easy website, efficient service and friendly delivery

published

Completely happy with the overall service, would definitely shop online again. I received a telephone call from the shop location shortly after ordering and the service was outstanding.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

I would go always to this place as my first option!!

published

Basically what you see in the webpage is what you find in the store, information accurate, therefore you just go and feel and try what you are looking for.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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