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Fantastic Furniture SA, Windsor Gardens

Fantastic Furniture SA, Windsor Gardens

4.6 from 125 reviews

Reviews

Review distribution

5 star
94
4 star
23
3 star
3
2 star
1
1 star
4

Kirst J.

Kirst J.Metropolitan Adelaide, SA

staff are bored

published

walked in and all the staff were sitting of the furniture on their phones. It was a mad scramble to get off what they were sitting on and their phones. Then it took about 15 mins before anyone came up and asked if i need help. did not know much about the product and if it was available. Then just stood there watching you while i was looking at the product. that was very uncomfortable. when i asked a question about the product the staff member had to walk away to find out about it

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor Gardens
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Julie-Ann

Julie-Ann

  • 2 reviews
  • 1 like
  • Verified customer

Great service from the floor to the warehouse area

published

Purchased a queen bed package, service on the floor was great, he knew the products in store, the price was great and picking it up from the storage warehouse they could not have been quicker as well. A great customer experience all round. Will definitely be back to buy again. Grear team

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cassandra

CassandraMetropolitan Adelaide, SA

  • 2 reviews

Value for money

published

Great service, great products!
Found exactly what we were looking for.
Store was easy to find what we were looking for. Service was outstanding.
Fast and efficient and friendly delivery.
Will shop again!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Wenchan

Wenchan

  • 2 reviews
  • 1 like

Fantastic experience!

published

Fantastic Furniture certainly lives up to its name! We were looking for a futon that could double as a lounge. The product we purchased was just what we needed... and at a good price! Customer service at Windsor Gardens was top shelf. Assistants had good product knowledge and were friendly and helpful.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wenchan, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team


Nichola

NicholaMetropolitan Adelaide, SA

Perfect customer service reasonable price

published

The couch was reasonably priced and has great help. I was not pressured into purchasing anything offered great deal. Was given different payment options as we have just purchased a new home

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nichola, It is wonderful to hear you had a great experience in-store! We are happy to hear you are enjoying our flexible payment options and we look forward to your next visit. Kind regards Ryan and the Fantastic team


Value for money!

published

Value for money! Great range of products. Really happy with the products purchased. Friendly staff and quick and efficient service. Have had purchased many items from the store and no complaints.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Happy shopper

Happy shopperMetropolitan Adelaide, SA

Affordable items

published

Great affordable items with a wide variety to choose from. Friendly and helpful service. Highly recommend Fantastic Furniture. Have purchased many items from here now and have had no complaints.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWindsor Gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you very much for shopping with us in Windsor Gardens. It is great to hear that our team were friendly and helpful, and we look forward to seeing you again soon! Regards Nick and the Fantastic team.


Heidi

HeidiMetropolitan Adelaide, SA

Excellent customer service

published

Customer service was excellent, product range was great and well priced. Store is clean and easy to get around. Bed assembly was abit tricky. Great store and would shop here again!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Sherri D

Sherri DMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Great service!

published

The staff were friendly and helpful, and they went out of their way to assist us. We were welcomed as soon as we came in the store, and shown the products we wanted to see, as well as offered other similar options. They also went out of their way so that we could have our bed delivered the next day.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens, SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sherri D, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Melody h

Melody hMetropolitan Adelaide, SA

Helpful. Kind. Informed. Easy. Great products for price.

published

Store floor had many options and able to see the fabrics on wall and on products made decision making easy and seemless. I really value good customer service and felt i recieved it here in store and online

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melody h, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Fast service

published

The staff were great they packed the car for us wuth our item abd were fast at it also, very lovely customer service, the slim boy had a little damage to one side but it was only a small ding in a corner as we took it out the box.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Nilan

NilanMetropolitan Adelaide, SA

Great Service Great Products Cheap Pricing

published

Loved the items and they were very cheap comparatively. Friendly staff but not all items were available and had 3 week lead time. Overall really loved the experience. Delivery availability is a real plus

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nilan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Buying a 3 peice suite

published

Great service , nice bloke .really looked after us.would definely buy from you again .we also bought cushio s and a mirror , all on spec

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Parish

ParishAdelaide

  • Verified customer

Easy website, efficient service and friendly delivery

published

Completely happy with the overall service, would definitely shop online again. I received a telephone call from the shop location shortly after ordering and the service was outstanding.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

I would go always to this place as my first option!!

published

Basically what you see in the webpage is what you find in the store, information accurate, therefore you just go and feel and try what you are looking for.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
  • Verified customer

Stylish Kids Room

published

The online store is so easy to use and you can save products you like for a later date. The furniture is packaged with minimal materials which makes the disposal process easy. Putting the furniture together was a breeze! We love the way the bed and dresser look, brighter and stylish

Shop LocationSA, Windsor Gardens
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Adzy
Adzy

Thankyou Jessica and the team :) We'll be needing a QS bed for our son soon so we'll definitely be back!

Fantastic Furniture
Fantastic F.Fantastic Furniture

Good to hear! We will be happy to help! Regards Jessica


Razza

RazzaATHELSTONE

great, helpful staff.

published

very helpful staff, good knowledge of products and prompt delivery of the lounge. Only had to assemble the legs on the lounge and the delivery staff were helpful.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Razza, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Rose

RoseMetropolitan Adelaide, SA

  • Verified customer

Value for money

published

Value for money quick availability of furniture
Show room a little small and felt like everything was on top of each other
Staff were helpful once approached but did not go out of their way to offer help to any of the customers in store

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rose, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Great customer service very affordable and an excellent showroom

published

Furniture is easy to assemble great range of products love the store extremely satisfied with the range of products excellent layout of the store.

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Totally unexpected! Great service, quality and value for money.

published

What an unexpected surprise! Comfy, value for money and great looking furniture. Staff were super helpful, patient and so not pushy!!

Shop LocationSA, Windsor Gardens
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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