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Fantastic Furniture TAS

Excellent value for money and a great product.

Great service, good store layout and friendly knowledgeable staff. The quality of the furniture is excellent and very easy to assemble where necessary. I have no problem recommending Fantastic Furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
1 comment
Hi Ted, thank you so much for choosing to shop with us in Launceston. We are thrilled to hear that you have had such a great experience with our team and our products. We hope to see you back again in the future! Regards Nick and the Fantastic team.

It's good

The store was easy to find but the range of product avability was not good I was disappointed, I live an hour and half away from the store no delivery

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Michelle, thank you for taking the time to share your thoughts on our range, I am sorry to hear the items you were after were not available. Kind regards Ryan and the Fantastic team

Affordable and dependable.

- Plenty of variety across all areas
- Store set up well with very friendly and helpful staff
- Great quality of products
- Easy to assemble with very clear instructions
- Very satisfied with the overall experience of shopping at Fantastic

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Store
1 comment
Hi Brian, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Absolutely FANTASTIC!

We went into the store with a plan from what we found online, and much to our delight our plan changed and we purchased furniture that we loved even more, it suited our home more and we were given an amazing deal! To see it in store and to be able to touch and use it, it makes a world of difference on decision!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston TAS
1 comment
Hi Cassie, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Fantastic item and just perfect for my unit.

Found my item easily and had great customer service and a great knowledge of the product and colours available for the item. Would highly recommend and will definitely go back.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHobart, Tasmania
1 comment
Hi Sandy! Thanks for deciding to shop with us in Hobart and taking the time to share your experience. We are so happy to hear that you will be returning and we hope to see you soon! Regards Nick and the Fantastic team.

Exceptional service & products

An easy store to navigate. The furniture I chose was super comfortable and there was a great range. The staff were extremely pleasant and helpful. The prices were very reasonable including the cost of delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Dawn, thank you for choosing to shop with us and taking the time to share your experience in our Launceston store. We are so happy to hear that the store is easy to navigate, and that our staff were pleasant and helpful too. We hope to see you back again in the future! Regards Nick and the Fantastic team.

Fantastic!

Was so easy to find what we were looking for and were offered help straight away and were left alone to browse, can’t wait for our new couch to arrive!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Leah, thank you so much for shopping with us. We are so glad to hear that you were able to find the right couch, and we hope to see you back in our Launceston store in the future! Regards Nick and the Fantastic team.

Great range, great prices AND Australian Made!

I was in the market for a new lounge suite. I went to a number of stores around Launceston; in some staff members approached to assist, in others they did after a while. At Fantastic, I was approached quite soon after arriving. When I had made my design choice, I was given great service, got a great bundle deal and was very satisfied with the service I received. I wanted an Australian Made product, and this is what I got.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Donna, thank you so much for choosing to shop with us. We are so glad to hear about your experience in our Launceston store, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

just moved to Tassie and needed to buy new furniture.

the store layout was much the same as other stores, with a good range of items in all areas.
the items are good value for money and are good quality.
the service we received was very,very good.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
1 comment
Hi johno123, We are so glad to hear you received great service and are enjoying our product range! We appreciate your feedback and look forward to seeing you again. Kind regards Ryan and the Fantastic team

Brilliant service throughtout

Easy to find, buy and build.
Fantastic service from Steven the minute I arrived in the store. Great service continued right hrough to pick up. Always great after service offered also.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDerwent park
1 comment
Hi Faye, thanks so much for choosing to shop with us in Hobart! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Comfort At last

Was so happy to find this affordable recliner after having bilateral knee surgery when I needed a comfortable chair that supported my legs. It fits right in with our existing furniture. Our lovely Ragdoll cat thinks it is the cat's whiskers too.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Janice Blakeney, thanks so much for choosing to shop with us! That's great to hear! We're delighted to hear all members of the family are loving your new purchase! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Faulty Mattress

Extremely unhappy my with mattress, purchased only a month ago via NILS network. Obviously purchasing I don't have almost $400 to waste on a product that is clearly faulty that I am now paying off for the next 2 years, nor do I have the money to buy another one. Only 2 weeks into sleeping on this it has become lumpy with an obvious large crease in the centre. Have been informed today that they will not replace even under 6 yr warranty as crease is not deep enough! It is obvious from the photos I included in my email that the crease is not the only problem, the whole top is uneven and bumpy and with the crease right where our hips are and myself being 26 weeks pregnant this mattress is a nightmare. Very poor decision to not replace this mattress as it is very obviously faulty. Cannot, however, fault the staff at the Launceston store who have been lovely and helpful but definitely not happy with whoever decided that the problems with this mattress do not come under the umbrella of a 6year warranty.
Will be taking my complaint further if the decision to leave me with a dodgy mattress is not reviewed.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationLaunceston
1 comment
Hi Keisha Devlin, I am sorry to hear you are unhappy with your mattress. If you could please send us an email to reviews@fantasticfurniture.com.au with your sales order number and contact details we will have a team member get in touch with you to assist. Kind regards Ryan and the Fantastic team

Found the perfect couch for me.

Everything was a great experience. The store was well set out. I found Robert to be of wonderful assistance. I will be returning to the Launceston store again. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Sammy, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

No pressure shopping

Knew what I wanted, was asked if I had any questions, I was left to browse the store, went close to buying more than I intended. When I was ready so too were sales staff. Relaxed shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Eddie, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members! We hope to serve you again in the future! Regards Ryan and the Fantastic team

On floor range

Good display range of products in-store, well presented and pleasant approachable staff. We looked before buying online. Pick up staff member at Kings Meadows exceptional customer service that capped off a painless experience of buying online. Very quick to notify of collection - fantastic lol

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLAUNCESTON
1 comment
Hi Paul, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Excellent Customer Service

As soon as we walked in the door a lovely guy came over to ask if we needed help with anything. We asked about beds and he pointed us to the section we needed to be and said his name that I now cannot remember but said to find him and ask any questions we needed answered. We found the staff very Pleasant and Professional.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Carol, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Ideal value for money lounge suite

Easy to find the lounge suite in store I was after, very good quality , very comfortable and best value in town after looking at similar lounges at 4 other stores

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHobart
1 comment
Hi Jim, we are thrilled to hear you found the lounge you were after and that you are enjoying our low prices! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

reasonable price, friendly staff

The bookshelf, the bed, the matresss, the dinning table a lot of products are suitable for renting people here . With a good quality and great bargain price , definitely will come back

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Cat, thanks so much for choosing to shop with us! We are so pleased to hear you are enjoying our wide range of low prices and we hope to see you again. Kind regards Ryan and the Fantastic team

Fantastic Friendly Furniture

Staff were really friendly and accommodation to my furniture requirements. They weren't clingy or irritating while you browse or decide or furniture, store was clean and everything was grouped accordingly.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
2 comments
Hi Georgia Tilley, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic teamHi Georgia Tilley, thank you for shopping with us and taking the time to tell us about your experience. We really appreciate it! It is wonderful to hear that you were happy with store and the team that assisted you! We hope to serve you again in the future! Regards Angelina and the Fantastic team

A wonderful purchase experience in Fantastic

When we entered the store, it was quite easy to find what we were look for. Fantastic offered a wide range of chair with excellent quality. The chairs were easily to assemble. The staff Dan was very patient and friendly to make recommendations, very helpful!

Product Quality
Customer Service
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoonah, Tasmania
1 comment
Hi George Li, thank you for shopping with us at Hobart! We are delighted to hear you are enjoying our product range and stores. We hope to see you back soon! Regards Angelina and the Fantastic team

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Details

Fantastic Furniture TAS, LauncestonFantastic Furniture TAS, Hobart
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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