Affordable and dependable.
- Plenty of variety across all areas
- Store set up well with very friendly and helpful staff
- Great quality of products
- Easy to assemble with very clear instructions
- Very satisfied with the overall experience of shopping at Fantastic
We went into the store with a plan from what we found online, and much to our delight our plan changed and we purchased furniture that we loved even more, it suited our home more and we were given an amazing deal! To see it in store and to be able to touch and use it, it makes a world of difference on decision!
Exceptional service & products
An easy store to navigate. The furniture I chose was super comfortable and there was a great range. The staff were extremely pleasant and helpful. The prices were very reasonable including the cost of delivery.
Was so easy to find what we were looking for and were offered help straight away and were left alone to browse, can’t wait for our new couch to arrive!
Great range, great prices AND Australian Made!
I was in the market for a new lounge suite. I went to a number of stores around Launceston; in some staff members approached to assist, in others they did after a while. At Fantastic, I was approached quite soon after arriving. When I had made my design choice, I was given great service, got a great bundle deal and was very satisfied with the service I received. I wanted an Australian Made product, and this is what I got.
just moved to Tassie and needed to buy new furniture.
the store layout was much the same as other stores, with a good range of items in all areas.
the items are good value for money and are good quality.
the service we received was very,very good.
Comfort At last
Was so happy to find this affordable recliner after having bilateral knee surgery when I needed a comfortable chair that supported my legs. It fits right in with our existing furniture. Our lovely Ragdoll cat thinks it is the cat's whiskers too.
Extremely unhappy my with mattress, purchased only a month ago via NILS network. Obviously purchasing I don't have almost $400 to waste on a product that is clearly faulty that I am now paying off for the next 2 years, nor do I have the money to buy another one. Only 2 weeks into sleeping on this it has become lumpy with an obvious large crease in the centre. Have been informed today that they will not replace even under 6 yr warranty as crease is not deep enough! It is obvious from the photos I included in my email that the crease is not the only problem, the whole top is uneven and bumpy and with the crease right where our hips are and myself being 26 weeks pregnant this mattress is a nightmare. Very poor decision to not replace this mattress as it is very obviously faulty. Cannot, however, fault the staff at the Launceston store who have been lovely and helpful but definitely not happy with whoever decided that the problems with this mattress do not come under the umbrella of a 6year warranty.
Will be taking my complaint further if the decision to leave me with a dodgy mattress is not reviewed.
Found the perfect couch for me.
Everything was a great experience. The store was well set out. I found Robert to be of wonderful assistance. I will be returning to the Launceston store again. Thank you
No pressure shopping
Knew what I wanted, was asked if I had any questions, I was left to browse the store, went close to buying more than I intended. When I was ready so too were sales staff. Relaxed shopping experience.
On floor range
Good display range of products in-store, well presented and pleasant approachable staff. We looked before buying online. Pick up staff member at Kings Meadows exceptional customer service that capped off a painless experience of buying online. Very quick to notify of collection - fantastic lol
Excellent Customer Service
As soon as we walked in the door a lovely guy came over to ask if we needed help with anything. We asked about beds and he pointed us to the section we needed to be and said his name that I now cannot remember but said to find him and ask any questions we needed answered. We found the staff very Pleasant and Professional.
Fantastic Friendly Furniture
Staff were really friendly and accommodation to my furniture requirements. They weren't clingy or irritating while you browse or decide or furniture, store was clean and everything was grouped accordingly.
Staff very helpful and friendly. I found what I was looking for. I am very happy with the product and it was easy to put together.
love the range of products available and the price, its so easy with the click and collect option available for a fast buying
I searched online for weeks trying to find a dining table to go in our kitchen as it had to be 'space saving' and practical, I found an extendable on the fantastic furniture website and it was exactly what I was looking for! So of course I brought it! And it was delivered 2 days later! (I live 2 hours from the store) everything about my experience with these guys really was fantastic (no pun intended)
Amazing Customer service
Store was very clean and tidy. Staff were very helpful and informative. Good range with good price. Still haven't assembled
Good quality products
I was very happy with the quality and style of the dressing table I bought. The assembling part did take some time but was easy to understand.
Great wardrobe . Looks great . Easy to assemble and all the parts were in the box, yay . Seems solid enough for $99
Reliable and affordable furniture
Professional customer service and easy to deal with. Sales rep responded to all my questions in a reasonable manner provided with accurate information for new bedding frame and mattress I was looking for. I happily ended up buying these furniture. Would definitely recommend fantastic furniture to my friends and relatives.
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