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Fantastic Furniture TAS, Launceston

Fantastic Furniture TAS, Launceston

4.7 from 156 reviews

Reviews

(130)
(19)
(1)
(2)
(4)
  • Product Quality
    4.5 (20)
  • Return Claim MadeYes (1) · No (20)
  • Warranty Claim MadeYes (1) · No (20)
  • Product Appearance As advertised (94%) · Not as advertised (6%)
  • Customer Service
    4.8 (20)


Julia

JuliaLaunceston, TAS

  • 7 reviews

Excellent customer service and product.

published

The man that served me is so friendly and knowledgeable. Excellent overall experience. The suite I have purchased is so comfortable the store lay out to try different suites very easy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julia, thanks so much for shopping with us in Launceston. We are so glad to hear about your experience in store, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.


Caroline

CarolineLaunceston, TAS

Awesome bed, great price

published

Saville Bed is built very well and couldn't be happier with it, material is good quality, easy to assemble and reviews online said the same, better than Harvey Norman reviews on similar items

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Caroline! Thanks so much for shopping with us and taking the time to share your thoughts. We are glad to hear that you are happy with the product, and we hope to see you back again soon! Regards Nick and the Fantastic team.

Caroline
Caroline

Thanks Nick

Mahesh

MaheshLaunceston, TAS

Perfect quality and packaging

published

Easy to access products and packaging was convenient for taking home in my own car. Great experience and would recommend my friends. The staff are friendly and helpful in finding out the product.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mahesh, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

4 products

4 productsTasmania

The 'Dad Joke' finished a great phone experience.

published

The phone experience was quick and efficient, staff member was friendly, knowledgeable, and all was completed within a couple of minutes.Great experience, would recommend anyone who cant get to there store to give them a call.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us in Launceston. We do love our 'Dad Jokes', so we hope to see you back again for more in the future! Regards Nick and the Fantastic team.


Pete

PeteLaunceston, TAS

Good service range and price

published

Easy to find store.ease of parking
Good range,stock ready to go ,heaps of stock on display
Good quality furniture at a sensible price
Ease of assembly quality parts and instructions quality product ,well packaged

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Pete, thanks so much for shopping with us in Launceston. We are glad to hear such positive feedback, and we hope to serve you again in the future. Regards Nick and the Fantastic team.


Susan

SusanLaunceston, TAS

Happy with purchase

published

Very happy with the 3 items purchased and the price. Very friendly and helpful staff member. Waiting on another item to come into store. Great price and functionally. Prices very reasonable.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Susan, thanks very much for shopping with us and sharing your kind words about our team! We look forward to your next visit. Kind regards Ryan and the Fantastic team


Jennie P.

Jennie P.Central, TAS

  • 2 reviews

Very dissatisfied

published

Store set out ok..limited range of products ..furniture was below standard..had to get same item delivered 4 times and each time it was damaged..customer service on this matter was virtually none existent..because of circumstances had to except damaged goods ..small deduction in price was given ...never shop at this store again ..

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Ted

TedCentral, TAS

  • 2 reviews

Excellent value for money and a great product.

published

Great service, good store layout and friendly knowledgeable staff. The quality of the furniture is excellent and very easy to assemble where necessary. I have no problem recommending Fantastic Furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ted, thank you so much for choosing to shop with us in Launceston. We are thrilled to hear that you have had such a great experience with our team and our products. We hope to see you back again in the future! Regards Nick and the Fantastic team.

Michelle

MichelleNorth-West & West coast, TAS

It's good

published

The store was easy to find but the range of product avability was not good I was disappointed, I live an hour and half away from the store no delivery

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michelle, thank you for taking the time to share your thoughts on our range, I am sorry to hear the items you were after were not available. Kind regards Ryan and the Fantastic team

Affordable and dependable.

published

- Plenty of variety across all areas
- Store set up well with very friendly and helpful staff
- Great quality of products
- Easy to assemble with very clear instructions
- Very satisfied with the overall experience of shopping at Fantastic

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Store
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Cassie

CassieNorth-West & West coast, TAS

Absolutely FANTASTIC!

published

We went into the store with a plan from what we found online, and much to our delight our plan changed and we purchased furniture that we loved even more, it suited our home more and we were given an amazing deal! To see it in store and to be able to touch and use it, it makes a world of difference on decision!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston TAS
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Exceptional service & products

published

An easy store to navigate. The furniture I chose was super comfortable and there was a great range. The staff were extremely pleasant and helpful. The prices were very reasonable including the cost of delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Leah1994

Leah1994Launceston, TAS

Fantastic!

published

Was so easy to find what we were looking for and were offered help straight away and were left alone to browse, can’t wait for our new couch to arrive!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Leah, thank you so much for shopping with us. We are so glad to hear that you were able to find the right couch, and we hope to see you back in our Launceston store in the future! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review


Donna S.

Donna S.Launceston, TAS

Great range, great prices AND Australian Made!

published

I was in the market for a new lounge suite. I went to a number of stores around Launceston; in some staff members approached to assist, in others they did after a while. At Fantastic, I was approached quite soon after arriving. When I had made my design choice, I was given great service, got a great bundle deal and was very satisfied with the service I received. I wanted an Australian Made product, and this is what I got.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Donna, thank you so much for choosing to shop with us. We are so glad to hear about your experience in our Launceston store, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

johno123

johno123Launceston, TAS

  • 2 reviews
  • 3 likes

just moved to Tassie and needed to buy new furniture.

published

the store layout was much the same as other stores, with a good range of items in all areas.
the items are good value for money and are good quality.
the service we received was very,very good.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi johno123, We are so glad to hear you received great service and are enjoying our product range! We appreciate your feedback and look forward to seeing you again. Kind regards Ryan and the Fantastic team

Janice Blakeney

Janice BlakeneyLaunceston, TAS

  • 4 reviews
  • Verified customer

Comfort At last

published

Was so happy to find this affordable recliner after having bilateral knee surgery when I needed a comfortable chair that supported my legs. It fits right in with our existing furniture. Our lovely Ragdoll cat thinks it is the cat's whiskers too.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Faulty Mattress

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Sammy

SammyLaunceston, TAS

Found the perfect couch for me.

published

Everything was a great experience. The store was well set out. I found Robert to be of wonderful assistance. I will be returning to the Launceston store again. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sammy, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team


Eddie

EddieCentral, TAS

  • 2 reviews

No pressure shopping

published

Knew what I wanted, was asked if I had any questions, I was left to browse the store, went close to buying more than I intended. When I was ready so too were sales staff. Relaxed shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Paul

PaulLaunceston, TAS

  • 4 reviews

On floor range

published

Good display range of products in-store, well presented and pleasant approachable staff. We looked before buying online. Pick up staff member at Kings Meadows exceptional customer service that capped off a painless experience of buying online. Very quick to notify of collection - fantastic lol

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLAUNCESTON
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

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