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Fantastic Furniture TAS, Launceston

Fantastic Furniture TAS, Launceston

4.7 from 147 reviews

Affordable and dependable.

- Plenty of variety across all areas
- Store set up well with very friendly and helpful staff
- Great quality of products
- Easy to assemble with very clear instructions
- Very satisfied with the overall experience of shopping at Fantastic

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Store
1 comment
Hi Brian, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Absolutely FANTASTIC!

We went into the store with a plan from what we found online, and much to our delight our plan changed and we purchased furniture that we loved even more, it suited our home more and we were given an amazing deal! To see it in store and to be able to touch and use it, it makes a world of difference on decision!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston TAS
1 comment
Hi Cassie, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Exceptional service & products

An easy store to navigate. The furniture I chose was super comfortable and there was a great range. The staff were extremely pleasant and helpful. The prices were very reasonable including the cost of delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Dawn, thank you for choosing to shop with us and taking the time to share your experience in our Launceston store. We are so happy to hear that the store is easy to navigate, and that our staff were pleasant and helpful too. We hope to see you back again in the future! Regards Nick and the Fantastic team.

Fantastic!

Was so easy to find what we were looking for and were offered help straight away and were left alone to browse, can’t wait for our new couch to arrive!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Leah, thank you so much for shopping with us. We are so glad to hear that you were able to find the right couch, and we hope to see you back in our Launceston store in the future! Regards Nick and the Fantastic team.

Great range, great prices AND Australian Made!

I was in the market for a new lounge suite. I went to a number of stores around Launceston; in some staff members approached to assist, in others they did after a while. At Fantastic, I was approached quite soon after arriving. When I had made my design choice, I was given great service, got a great bundle deal and was very satisfied with the service I received. I wanted an Australian Made product, and this is what I got.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Donna, thank you so much for choosing to shop with us. We are so glad to hear about your experience in our Launceston store, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

just moved to Tassie and needed to buy new furniture.

the store layout was much the same as other stores, with a good range of items in all areas.
the items are good value for money and are good quality.
the service we received was very,very good.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
1 comment
Hi johno123, We are so glad to hear you received great service and are enjoying our product range! We appreciate your feedback and look forward to seeing you again. Kind regards Ryan and the Fantastic team

Comfort At last

Was so happy to find this affordable recliner after having bilateral knee surgery when I needed a comfortable chair that supported my legs. It fits right in with our existing furniture. Our lovely Ragdoll cat thinks it is the cat's whiskers too.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Janice Blakeney, thanks so much for choosing to shop with us! That's great to hear! We're delighted to hear all members of the family are loving your new purchase! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Faulty Mattress

Extremely unhappy my with mattress, purchased only a month ago via NILS network. Obviously purchasing I don't have almost $400 to waste on a product that is clearly faulty that I am now paying off for the next 2 years, nor do I have the money to buy another one. Only 2 weeks into sleeping on this it has become lumpy with an obvious large crease in the centre. Have been informed today that they will not replace even under 6 yr warranty as crease is not deep enough! It is obvious from the photos I included in my email that the crease is not the only problem, the whole top is uneven and bumpy and with the crease right where our hips are and myself being 26 weeks pregnant this mattress is a nightmare. Very poor decision to not replace this mattress as it is very obviously faulty. Cannot, however, fault the staff at the Launceston store who have been lovely and helpful but definitely not happy with whoever decided that the problems with this mattress do not come under the umbrella of a 6year warranty.
Will be taking my complaint further if the decision to leave me with a dodgy mattress is not reviewed.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationLaunceston
1 comment
Hi Keisha Devlin, I am sorry to hear you are unhappy with your mattress. If you could please send us an email to reviews@fantasticfurniture.com.au with your sales order number and contact details we will have a team member get in touch with you to assist. Kind regards Ryan and the Fantastic team

Found the perfect couch for me.

Everything was a great experience. The store was well set out. I found Robert to be of wonderful assistance. I will be returning to the Launceston store again. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Sammy, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team

No pressure shopping

Knew what I wanted, was asked if I had any questions, I was left to browse the store, went close to buying more than I intended. When I was ready so too were sales staff. Relaxed shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Eddie, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members! We hope to serve you again in the future! Regards Ryan and the Fantastic team

On floor range

Good display range of products in-store, well presented and pleasant approachable staff. We looked before buying online. Pick up staff member at Kings Meadows exceptional customer service that capped off a painless experience of buying online. Very quick to notify of collection - fantastic lol

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLAUNCESTON
1 comment
Hi Paul, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Excellent Customer Service

As soon as we walked in the door a lovely guy came over to ask if we needed help with anything. We asked about beds and he pointed us to the section we needed to be and said his name that I now cannot remember but said to find him and ask any questions we needed answered. We found the staff very Pleasant and Professional.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston
1 comment
Hi Carol, thank you very much for choosing to shop with us in Launceston and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Fantastic Friendly Furniture

Staff were really friendly and accommodation to my furniture requirements. They weren't clingy or irritating while you browse or decide or furniture, store was clean and everything was grouped accordingly.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLaunceston Tasmania
2 comments
Hi Georgia Tilley, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic teamHi Georgia Tilley, thank you for shopping with us and taking the time to tell us about your experience. We really appreciate it! It is wonderful to hear that you were happy with store and the team that assisted you! We hope to serve you again in the future! Regards Angelina and the Fantastic team

Fantastic

Staff very helpful and friendly. I found what I was looking for. I am very happy with the product and it was easy to put together.

Shop LocationTAS, Launceston
1 comment
Hi Ange, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

great range

love the range of products available and the price, its so easy with the click and collect option available for a fast buying

Shop LocationTAS, Launceston
1 comment
Hi Karen, thanks for shopping with us and taking the time to share your feedback! We hope to see you again soon. Kind regards Ryan and the Fantastic team

Truly "fantastic"

I searched online for weeks trying to find a dining table to go in our kitchen as it had to be 'space saving' and practical, I found an extendable on the fantastic furniture website and it was exactly what I was looking for! So of course I brought it! And it was delivered 2 days later! (I live 2 hours from the store) everything about my experience with these guys really was fantastic (no pun intended)

Shop LocationTAS, Launceston
1 comment
Hi Tay, thanks so much for choosing to shop with us! That's great to hear! We hope to serve you again in store in the future. Regards Ryan and the Fantastic team

Amazing Customer service

Store was very clean and tidy. Staff were very helpful and informative. Good range with good price. Still haven't assembled

Shop LocationTAS, Launceston
1 comment
Hi Hany Aita, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Good quality products

I was very happy with the quality and style of the dressing table I bought. The assembling part did take some time but was easy to understand.

Shop LocationTAS, Launceston
1 comment
Hi Bec, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about your dressing table online! We hope to see you again in the future. Regards Jessica and the Fantastic team

Great price

Great wardrobe . Looks great . Easy to assemble and all the parts were in the box, yay . Seems solid enough for $99

Shop LocationTAS, Launceston
1 comment
Hi Dan, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Reliable and affordable furniture

Professional customer service and easy to deal with. Sales rep responded to all my questions in a reasonable manner provided with accurate information for new bedding frame and mattress I was looking for. I happily ended up buying these furniture. Would definitely recommend fantastic furniture to my friends and relatives.

Shop LocationTAS, Launceston
1 comment
Hi Kaushal Vekariya, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope to serve you again in the future! Regards Ryan and the Fantastic team

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