Fantastic Furniture VIC

This mattress ( sleepapedic queen firm) it was recommended by the sales woman as the best in store. It was indeed very comfortable ,however very hot, smells awful and very heavy and consequently hard to make the bad. I have just wasted $900 as I can’t keep it

This is the second experience at this store and every time I get great customer service. The only negative is that the range of products is limited, however, quality of available products is great nonetheless.

Horrible customer service. Was told many different things by multiple team members all that contraindicated each other. Delivery time for my item was over twice as long as I was told. Was offered free delivery but when I called to confirm the day before they said it won't be delivered because the rest of the deposit is still due even though I asked a few times how to pay the rest and was not given a straight answer. Will never be shopping at this or any other store again.

absolutely great service! products ready on hand, guys in the warehouse we also very friendly and professional - very quick and easy! absolute love my purchases that i have made, my daughter loves her new bedroom suite

Super happy with new bed frame. Delivers exactly what it says on line.. staff amazing! Highly recommended to visit this store if you want to be happy.. fantastic, fun, smiles..

Easy to navigate, friendly helpful staff, wide range at low prices, some products a bit cheap looking but overall good bang for your dollar, ok to assemble products IKEA better.

The store is very well set out in the different categories of furniture, good range of furniture I was looking for, very satisfied with the quality of the goods I purchased and the assembly was easy.

Affordable, quality corner lounge suite. Great counter service with an outstanding & professional delivery team.
Will absolutely return for any other future furniture needs.
Well done Preston Fantastic Furniture & Thank you.

I love the new Coda range, awesome oak color and great value for money, just what we were looking for. My husband and I traveled to a few different stores till we fell in love with your product.

Great customer service by the team at Preston everyone was friendly and provided service with a smile. Henry was amazing to deal with and I would highly recommend this store! I purchased some stools and Frankie chairs that were super easy to assemble as well. Well done Preston team!

I looked online to find a stool I thought would suit the look I was after at home. I was able to go in store and choose the stool I wanted and take it home to see how it looked. I was able to return the stool and try others if it didn't suit

I was very amazing with amount of customer service in the store I was very good.
I highly recommend fantastic furniture in Thomastown and Caroline Springs they are both really good stores
The works have lots of time to help you and there willing to help you

I had a wonderful experience found exactly what I wanted. There was a range of products the price was very reasonable which met my satisfaction. I did have to assemble the product, the instructions were straight forward along with the diagrams.

Very good range of sofas at a very fair price. Very helpful, but not pushy, staff. Interesting range of other products for consideration for using elsewhere in our home. well worth the look!

I found the bedding section
no worries and was very satisfied with the selection to chose from and i haven't received it yet so i can't comment on assembly and quality yet.

We attended the store twice on Jan 13th. The store was not particularly busy. On the morning visit we wandered around for approx. 30 mins. There were 2 staff who were initially busy with other customers but for approx. 10-15 min talked at the service desk. I eventually needed to ask for help. Measurements provide was guess work - no tape measure. On returning in the afternoon the same female staff member showed no interest at all. We waited and when the 2nd staff member had finished her phone call was very helpful and assisted us.

Found fantastic furniture disorganised and received wrong product twice. Can understand one mistake and now looks like we have to wait over 4 months to get our lounge.only positive was that they loaned us a couch whilst double mistake is getting sorted.

Everyone was extremely helpful had the item I was after and was in and out in less than 5 minutes was fantastic highly recommend visiting the Traralgon store for your needs great staff

The store was very clean and easy to find items.
The staff where amazing and very helpful!
My new couch is absolutely beautiful and very good for the money I spent!