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Fantastic Furniture VIC
4.6 from 1,680 reviews

Reviews

Review distribution

5 star
1,333
4 star
234
3 star
29
2 star
16
1 star
68

Nunawading staff

published

The girls at Nunwdng very helpful, the warehouse guys tnx for accommodating my needs as did the delivery men.You all made me feel like a valued customer. Thank you JJ

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
See all answers

Manu

ManuMelbourne

  • 2 reviews

Amazing friendly service

published

Really happy & pleased with thr service provided by Corio store. The guy helped us with all our daughters furniture. The prices are SOO reasonable! Ill definitely come back again :) thank you so much

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio
See all answers
shelbys

shelbysGoulburn Valley, VIC

Happy customer

published

Had a great day ,the item I wanted and other items I can get another day . Staff friendly and great sevice. Gave me some great idea's for my new being

The reviewer stated that an incentive was offered for this review

Unhappy mama

Unhappy mamaGreater Melbourne (Outer), VIC

Avoid at all cost

published

Order a sofa online for my sons games room said 3-4 day turn around for delivery called today to be told delivery would be tomorrow later to get a call to say the dont have any in stock but they are going to replace it with a better one to get there (30mins drive btw) and find they would like to replace it with one that is $150 cheaper staff not helpful at alls

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHoppers Crossing
See all answers

Tom

Tom

  • 5 reviews
  • 16 likes

Cheap chinese garbage

published

Bought a $600 couch that is incredibly poor quality.
The frame is flimsy and the cushions are starting to sag after 3 months of use.
I don't expect top quality in this price range, but I do expect a couch that isn't cheap garbage.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Michelle

Michelle

  • 2 reviews

Friendly and helpful

published

the store is layed out well. the product range available on display was fantastic they had everything that was in the catalog and a few extra bits. They have a nice range at the store with helpful and friendly staff that aren't in your face but there to help and advise when you need and are ready

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBendigo
See all answers

Sanjay

SanjayGreater Melbourne (Metropolitan), VIC

Perfectly located with perfect setup in-store for the display furnitures.

published

Store was easy to navigate without guidance. A very good range of product were available to choose from. The products, especially the Kingston range was really fantastic. However, it would have been more appreciated if assembling service were to be provided at the delivery address for the bulky items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationThomastown
See all answers

Rusty

RustyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Friendly place to shop for furniture

published

Very good range of sofas at a very fair price. Very helpful, but not pushy, staff. Interesting range of other products for consideration for using elsewhere. Very well worth the look!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Boutique living, love the bed

published

Loving the luxurious black Velvet bed and velvet ottoman. Money well spent. Value for money. Easy to install sturdy and in trend atm. So excited with the look and looks amazing with all the different linen.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoorabbin
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Ron Ezard

Ron EzardGreater Melbourne (Metropolitan), VIC

Brilliant chest of drawers

published

Easy pick up and helpful and efficient staff. Thankyou. It would have been better if the flat pack could have been assembled for me but never mind! That’s the trade off for convenience!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ron Ezard, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


good and bad

published

all is good until I go to pick up, I always end up with rude, arrogant men who most of the time DONT help load... disappointing when it comes to that..

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThomastown Victoria
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Teena, we are very sorry to hear about the experience you have had while collecting your items. We appreciate you sharing this with us and we will address this with our team. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Far from "Fantastic" service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationThomastowm
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Claudia S.

Claudia S.Greater Melbourne (Inner), VIC

Everything I need for furniture

published

Created my whole new lounge all with fantastic furniture. They have lots of different styles to accommodate everyone, very affordable and easy to navigate around the store. Website easy to use and provides all product information

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThomastown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Bill C.

Bill C.Greater Melbourne (Inner), VIC

Great value furniture that is reliable and of quality

published

Visited the Marirbyrnong store to search for a 2-seater sofa for my apartment. Had looked online to review the product ranges firstly, and came in store happy to see they had the ones I was looking for in store. Staff was very helpful in picking different fabric and talking about delivery and/or pick-up options.

At time of writing this I am still waiting for my ordered sofa to arrive, but in previous purchases have never had problems assembling furniture.

Each experience with Fantastic Furniture has been good. Would recommend to others.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarirbyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Marban

Marban

  • 2 reviews

Bed package and mattress

published

The store is big with wide range of products. Its prices were cheaper than its competitors. I cannot test yet its products because it will be delivered in 2 days.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marban, thanks very much for sharing your thoughts on our range! We are glad to hear you are enjoying our low prices and we hope yo see you again soon. Kind regards Ryan and the Fantastic team

M Noonan

M NoonanCentral Highlands and Goldfields, VIC

Great service and pick up turn around

published

After online price check, the local store had exactly what we needed, cheaper and same quality, efficient fast service and pickup access great. Staff accomodating and polite and gave clear instructions, definitely shop again here

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBendigo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi M Noonan, it is wonderful to hear you had a Fantastic experience in-store and are enjoying our low prices! We hope to see you again soon. Kind regards Ryan and the Fantastic team


Rosemary

RosemaryGreater Melbourne (Outer), VIC

Love my coffee table.

published

Easy store navigation. I was disappointed that the product I wanted and had seen online is no longer available. I bought a coffee table which I am completely happy with, I assembled it and found the instructions to be very clear and easy to follow.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Ally

AllyMelbourne

Perfect, Thankyou :)

published

Very affordable, happy with purchase and ease of instructions :) part given was originally incorrect and didn’t realise until putting it together, however when we noticed and took it back was very easy to deal with and change over with correct part. Thankyou :)

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ally, thanks very much for shopping with us! It is great to hear that your issue was resolved quickly. We look forward to seeing you again soon! Kind regards Ryan and the Fantastic team


Lindy

LindyGreater Melbourne (Outer), VIC

  • 2 reviews

Quick, efficient and value for money

published

Order furniture online, got next day delivery and polite, quick and efficient service from store and delivery drivers. Will definitely purchase from Fantastic again. Great value and good quality furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers crossing
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lindy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Excellent, affordable, helpful, friendly

published

Excellent, affordable, helpful, friendly.
Great range, left feeling really happy with staff and products.
Have furnished so much of the house for such a reasonable amount of money.
Definitely recommend and will be happy to return!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Page 1 of 84

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Questions & Answers

shirley Jenny b.

shirley Jenny b.asked

VIC, Mornington

do you have sofa beds

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shirley Jenny B,! We have a great range of sofa beds you can view here - https://www.fantasticfurniture.com.au/Categories/Sofas-%26-Armchairs/Sofa-Beds-%26-Futons/c/Sofa%20Beds%20%26%20Futons Kind regards Ryan and the Fantastic team


Get an answer from our members and Fantastic Furniture representatives

Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
Compare all Fantastic Furniture

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