Fantastic Furniture VIC

Value for money, exceptional customer service and a very neat store. The female staff was very helpful and informative considering the Covid 19 crisis.

The bed frame was very easy assemble.

Really good. Value for money . Trusted product of made of Australia. My entire family love their product. I love to take to overseas if this country allows me to to my home town

Love my purchase,excellent customer service,prompt delivery,will def be back.
Easy to find and a good range to choose from.Good instruction manual on assembly too.Overall very satisfied customer and I love it

Great service and the staff know their stuff.work with in a budget great prices .will be back .had a great night sleep on my new mattress .first for a long time

Extremely poor experience. Salespeople messed up my order then made me pay extra for the correct one! Management did nothing to take responsibility and rectify the situation adequately.
Also, the 'wood' beds are crap quality. They are not solid and creak and move when you roll over.
Many items are not in stock. Waited 2 weeks for a desk to find out it was the wrong one. Had to wait another 2 weeks for the right one.

I ordered bunk beds and mattress great products and lovely service
The service was great i recieved
Will keep buying products from here
Keep up great work
Job well done
Thank you so much x

I got a table but they lost the legs and nobody knows where they are. They ordered the legs from another store but they don't know when they will arrive so I either need to wait god knows how long or go to another store that is 40 min away. I will never ever buy anything from them.
Completely useless stuff.

This is the best and most helpful store I have ever been to. The staff really help you choose furniture like a mentor. The staff allowed my wife and I to look around, then assisted in choosing and were very knowledgable with the stock.

Bought a double bedroom with side table and a dresser, the furniture is made with chip board, I haven't seen actual chip board sold in Australia for a long time, The board chipped easily, the laminated cover peeled just by resting a piece of furniture on the carpet. Never again, good price doesn't mean rubbish furniture.

Like many others, I have found myself needing to invest in office furniture as a result of the coronavirus leading to working remotely. The item that I wanted was unfortunately sold out, however the staff were incredibly empathetic and provided me with clear options on ordering from the distribution centre. I decided to do this and the communication has been clear about delivery. I also have no doubt that staff would contact me if anything changed. I am very happy that the staff can provide such ease and friendly service during a time of stress and uncertainty, and I love my new work desk! Great job and keep up the wonderful work.

extremely satisfied with everything! bedroom furniture package is better than i expected and while i was there i received excellent friendly service. Me and my wife will definitely come back again for a living room package!

My mum in law reccomended fantastic furniture and they had good deal! However I haven't received them yet because the delivery is taking long. Can't wait to have the beautiful furniture!

The store is very easy to navigate with many fantastic pieces of furniture to view through to checkout. Staff are beyond helpful which made my experience fun and very rewarding.

I had browsed the store previously looking for an ottoman, so I knew what I was after. It was quick and easy, great service by the young lady and reasonably priced.

extremely happy with my purchase of the cabin loft bunk set and draws , and mattress , my grandchildren absolutely love there new furniture, extremely happy with the staff service and quality of my goods

Purchased a modular Sofa today. We like this store because you can look without being harassed with any hard sell or sales person following you around. They offer help when you're ready and ask for it.

Item was at front of store, I was approached quickly by staff member, and purchase completed quickly, although item not available in store immediately, it was at warehouse and ordered immediately

Janine was very friendly and helpfull, shopping experience was quick and easy, due to her knowledge of products, and presentation of furniture choices. Definitely will be returning to store again soon.

Went in to Nunawading to purchase a mattress. Staff were super helpful, one of the sales reps was explaining that it's not always best to rush straight for the high end product that for a mattress comfort is always going to come first so I should explore all options. Her integrity and honesty was hugely appreciated. They didn't end up having the mattress I did want but the process of ordering another was very quick and painless. Even though store was busy went I went in on a Sunday they still spent time with every customer. Very clear they know how to run a store. The delivery of my mattress went great too.

We love our new study nook. We bought two leaning shelves with desks, 1 single leaning shelf and a corner shelf for the look. Easy to assemble. Chairs and tray table also from fantastic.