Store was easy to navigate and the staff were really helpful. I would recommend fantastic furniture to anyone looking for furniture
I walked in a staff member was ready to help when I was ready easy to find my way around very satisfied that my product was available
Awesome sales team
Very satisfied with the sales person, she wasn't pushy at all and the store was very easy to get around in! They also have a great variety of different products!
Quality furniture at a fraction of the cost of other stores offering similar items
I found website to be easy to navigate and the checkout process was incredibly easy especially when using after pay. It was easy to assemble and exactly what I ordered. Another thing I love is the variety of payment methods available making this great furniture accessible to those even with bad credit history. The click and collect service is also awesome. I bought a cabinet from them and it was ready for collection within an hour! Staff were available immediately to assist me by carrying my goods to my vehicle for me.
Great Service with Realistic Price Tags!
The service we receive from the instore at the Wendouree Ballarat Store is exceptional. Well Done to the staff there!
Lovely lamp table - Hayman suits my decore perfectly.
Usually I have problems assembling flat pack items, but I had no problems assembling this unit. Instructions were very clear and easy to follow.
Should have gone there first
Was happy with the product and assembling was not that hard even for me as a woman. I would go there again. If in the future I need to get something I would go there first whether it is available or not.
A Nice New Addition.
Overall a good experience, reasonably priced furniture and helpful staff. We were able to take home the item we purchased.
Great products at great prices
Always happy when I shop here, good variety of items, no issues with any of the things I have purchased.
Comfy and big couch cheap
The staff are really friendly and willing to help without being to pushy . Great experience in store and would recommend to family and friends
Perfect just what I was looking for
I made my purchase in store and couldn't be happier with the purchase and service I received couldn't speak more highly of the staff and had lots to choose from and availability was excellent.
GREAT CUSTOMER SERVICE AND GREAT PRODUCT
I made my purchase of a single bed in store and was very happy with the quick pick up also so easy to assemble on my own!
I made my purchase in store after reseaching online. The staff are excellent and very helpful. Purchasing my item was very smoothe and quick, and a staff member even helped bring my purchase out to the car.
Great customer service
I checked online for a certain product. I went in store hoping they had stock. The friendly service was surprising and refreshing.
My shopping experience at all times has been fabulous the staff are so helpful and obliging, I would highly recommend this store
Quick, Easy and Helpful to get the furniture you require
We went in store to purchase a kitchen table, and I was able to walk out within half an hour with a cheap and reliable purchase.
Great Dining Setting very happy
Great Dining Setting extremely happy.Picked it up the day we bought it- no waiting at all, and it looks fantastic
Superior Customer Service
I went in buying a mattress for my daughter and left with that PLUS a whole new bedroom suite for myself! The store layout just made it all so appealing and the sales person's awesome help, understanding and honesty about the products meant I really trusted her to help me out! Then they basically held my hand through arranging payment options and held onto my stuff for a couple of extra days while I made arrangements to pick up my furniture. Couldn't be happier with my experience!
Love our new kids room
Made my purchase instore, my process was simple
And easy we brought the Bobbi bunk bed and my kids love it :)
- VIC, Ballarat
- Verified customer
Oh Dear ! Fantastic Dropped the Ball...Shame, Normally they are well and truely 'On The Ball'
Visited the Ballarat Store on the 18 February at 2.09pm and purchased a Lynx Large Wide Bookcase with Glass Doors and quoted an estimated delivery of 1 - 3 Weeks.
It's now 17 April and still no sign of our purchase. First call to FF end February and informed the "consignment out of stock" it will be end April. Rang again today and told the consignment (Container) from manufacturer "LOST" how do you loose a container? Upshot is it may be (?) mid May before new consignment is at the Docks, FF need standard 3 Weeks to get the goods to Ballarat St...
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