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Fantastic Furniture VIC, Caroline Springs

Fantastic Furniture VIC, Caroline Springs

4.3 from 92 reviews · View Statistics

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Janine

JanineGreater Melbourne (Outer), VIC

  • 2 reviews

Product order not product supplied

published

I ordered a large lustre rug with 3cm pile multicoloured
Waited 3 months for pick up and purchased chairs to match the rug .... waiting on chairs with hope it’s all ok...but the rug is nothing like what I ordered or what the product order was
Totally different colours and twice the length in pile
Angela was great to deal with, patient, understanding etc however I still want to know how this can happen and why does it happen? If a person orders a rug in certain colours then that’s how it should be distributed to the store.
I’d put up photos but this won’t allow me to

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Fantastic Furniture
Fantastic F.Fantastic Furniture
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Horrible Management

published

Caroline Springs store manager is the most un professional individual I have ever come across. Wanted to make every excuse in the book and refused to refund my faulty item.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jake, we are very sorry to hear this. Would you be able to send us an email with some more information about this experience? Our email address is reviews@fantasticfurniture.com.au Kind regards, Nick and the FF Team.

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Debra

DebraGreater Melbourne (Inner), VIC

Bad customer service.

published
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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Debra, we are truly sorry for this experience. We have located your order and are looking into what has transpired in order to improve our service moving forward. We will be in touch shortly to discuss further. Kind regards, Nick and the FF Team.

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Easy instore purchase and helpful staff

published

Bought the Buttons bed for my son, was easy to put together, is sturdy and looks amazing in his room

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Allison, thanks so much for choosing to shop with us. We're glad to hear that you like the Buttons bed, and we hope to see you back again soon! Kind regards, Nick and the FF Team.

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Great price and availability

published

Great shopping experience for items required for my home at a competitive prices and availability. A variety of different furnishings for indoor and outdoor living style and design with comfort to match.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Edward, thank you so much for choosing to shop with us. We are glad to hear that you had a positive shopping experience, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

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Eddie Soto

Eddie SotoGreater Melbourne (Metropolitan), VIC

Very convenient location

published

Very satisfied with the product and quality, and workmanship at all levels and you can’t go wrong. Whatever you need at home and outdoor furniture there’s always something to choose from that suits your budget at a reasonable cost

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Eddie, thank you very much for shopping with us. We are glad to hear that you are satisfied with the product and quality, and we hope to serve you again soon! Kind regards, Nick and the FF Team.

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Elena

ElenaGreater Melbourne (Inner), VIC

toddler bed and king size bed and mattresses

published

I went in there looking for a king size mattress and bought that plus a toddler bed, easy to find what I needed, easy to assemble, the range of king size mattresses was plentiful and my daughter ran to the bed, chose it and loved it.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Elena, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

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Great value

published

We are very happy with our new purchases[ Modular 9 chaise, hutch and desk). Definetly good value and great quality products. Good customer service.
Highly recommend Fantastic Furniture for your next purchase.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Halide, thank you so much for shopping with us in Caroline Springs. We are glad to hear about the service received and that you are happy with the final products. We hope to serve you again in the near future! Regards, Nick and the FF Team.

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Bernadette.

Bernadette.

  • 2 reviews

Fantastic value for a fantastic price

published

Easy layout of product, very friendly, helpful and efficient staff.
Delivery was very quick. I am so happy with my purchase it is everything the staff said it would be! Great price and great value.

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Shaz

ShazGreater Melbourne (Outer), VIC

basics for my new rental

published

The lady that served us was extremely helpful. The was easy to get around and easy to find what I looking for. I needed to get stuff that was affordable which I did.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shaz, thanks so much for shopping with us! We are glad to hear you are enjoying our affordable prices and we look forward to your next visit. Kind regards Ryan and the Fantastic team

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Friendly staff

published

lots of products available. more so the staff that I was dealing with was helpful and friendly. I asked her for assistance because I prefer to look around first before being approached. she assured me that what I wanted will take 5-8 weeks to be delivered. I don't mind waiting.

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John and Rhonda

John and RhondaGreater Melbourne (Outer), VIC

excellent customer service

published

Went to the Ravenhall store today and just want to commend Ashlee on her friendliness and great customer service. We ordered everything we wanted and she made it fast and easy. Well done.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi John and Rhonda, thanks so much for choosing to shop with us in Caroline Springs. That's great to hear! We hope to see you again in store in the future and have passed your message onto Ashlee. Regards Angelina and the Fantastic team

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Regular shopper

published

The ladies are very helpful and cheerful.
from the phone call to the visit on store was an awesome easy one as they have knowledge of their range and availability.

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Product AppearanceAs advertised
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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us and taking the time to share your experience in Caroline Springs. It is great to hear that the ladies were so helpful and cheerful, and we hope to serve you again soon! Regards, Nick and the FF Team.

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Vaosa T.

Vaosa T.

  • 2 reviews

Friendly staff and affordable prices

published

I was approached by a very friendly staff to ask if I needed assistance I like it because she didn’t come straight to me she waited till she knew I was going to ask for help. The prices is just right for my budget and they have the colour I like for my couches.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Vaosa, thank you so much for shopping with us in Caroline Springs. It is great to hear about the friendly staff, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

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Jade

JadeGreater Melbourne (Metropolitan), VIC

FANTASTIC

published

Was very easy to navigate even with a pram and toddler we found everything we were looking for easily.
The range of products was great also the quality of the items we have purchased have been great.
We will definitely be back again the staff are very friendly and helpful also over all great experience

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Fantastic Furniture
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Affordable furniture

published

Always can rely on Fantastic Furniture to supply affordable and stylish furniture. Also love the staff at Caroline Springs, they are always helpful.
My go to store whenever I need a new item. Would highly recommend.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Stacey, thanks so much for choosing to shop with us in Caroline Springs. We are proud to hear that you can rely on us as your go-to store! We hope to serve you again soon! Regards Nick and the Fantastic Team.

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Sterlo

SterloGreater Melbourne (Outer), VIC

Amazing Service!

published

Staff were amazing when shopping in store. I was unable to find a cheap yet comfortable lounge. Staff assisted in options and weren’t too demanding. Amazing Service! Amazing Lounge! Amazing Price!

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Fantastic Furniture
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Demetris K.

Demetris K.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Very good staff

published

This is the best and most helpful store I have ever been to. The staff really help you choose furniture like a mentor. The staff allowed my wife and I to look around, then assisted in choosing and were very knowledgable with the stock.

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Fantastic Furniture
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Ang27

Ang27

  • 2 reviews

Created a new study nook for my girls. They love it.

published

We love our new study nook. We bought two leaning shelves with desks, 1 single leaning shelf and a corner shelf for the look. Easy to assemble. Chairs and tray table also from fantastic.

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ang27, thanks so much for shopping with us in Caroline Springs. We are happy to hear that your girls loved the new study nook, and we hope to see you back again in the future. Regards Nick and the Fantastic Team.

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Happy

published

Store floor very easy setup to get around large range of iteams on floor store was clean and tidy very comfortable to shop in prefer to go into store and look at items than look and shop online

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Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us in Caroline Springs. It is great to hear that the store was so clean and well presented. We hope to serve you again in the near future. Regards Nick and the Fantastic team.

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Fantastic Furniture VIC, Caroline Springs

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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