Great start at our new house
We went browsing few shops to furnish our new house, and were delighted to have a one stop shop in Fantastic furniture Dandenong for our living amd dining rooms; great deal, comfortable delivery and easy assembly!
Great value for money. Extremely helpful staff
Very easy to navigate the store many items are on display. Great quality products and good value for money. I will definitely be shopping there in the near future. Staff were amazing
Fantastic quality furniture at great prices!!!
So happy with my mother brand new bedroom suite from Fantastic Furniture Dandenong!!! Not only was the furniture amazing quality the delivery was prompt and amazing too! Very helpful customer service and i will definitely shop here again! Highly recommended!
bedframe came & guy was putting it together and wouldnt fit and he realise they had put a certain lacklet back to front and had to go to the store to ask for the right one
Convenient and value for money
Super easy to purchase product and we picked it up the same day. Warehouse service was amazing. Couldn’t be happier with our experience. Fantastic value for money! Will return again!
Very easy to find what i was looking for and good products, we bought the goods to set up a respite home for people with disabilities and to give them the feel it was a home away from home.
Fantastic Customer Service
Recently I have purchased 3 different products online and arranged for them to be collected at the Dandenong Store. The staff in collection are so helpful, friendly and quick to locate your order and place it in your vehicle for you, each and every time. Thanks, Guys, you do an amazing job! And people notice :) :)
Excellent service & product
Went looking for a 'cheapish' sofa bed. Nalinda the salesman was excellent& helpful, answering all my questions & showed me a range of products. Product I chose was available immediately & easy to pick up. I easily put together the sofa from the instructions. It was value for money... very comfy sofa!
Perfect place to buy furniture in your budget
Its fantastic place to buy your furniture to make your house comfortable and beautiful in your strict budget. Fantastic furniture has to add more outdoor products.
I would give 5 start rating for store location and customer service.
catered to my needs of needing a sofa lounge in 48hours
I was happy with my products as well as the service I got, the gentleman from Dandenong asked what I wanted, pointed me in the right direction at 10am ordered and paid over the phone and was delivered at 2pm that day. Thank you so much, you saved me.
Yes no problem at all easy straight forward Great pick up service great in-store experience. Completely happy from the start with the call I made to check the availability of the bed. Right through to sleeping in it.
Its the only thing im not looking forward to, is assembling the furniture.
Im sure it will be fine, but id prefer to buy already made
Good experience in purchasing a bed and mattress for my in-laws that would be arriving in a couple of weeks.
Very good quality for very good prices. Very friendly staff also and good customer service! From a very happy customer.
Great value for a good product
Went to the Dandenong store and purchased queen bed, mattress and bunk beds. Was good quality for good value. Staff member that looked after me and my husband was marianne A and was extremely helpful, knowledgeable and friendly. Would definitely recommend
Fantastic Furniture lived up to its name
My over all experience was suprisingly very, very good.
I wanted two Fraser recliners and the staff member did her best to obtain one from another store. She was also willing to sell me the chair on display. I was very grateful.
The staff was helpful from beginning to end. They helped me get the furniture delivered on the day that i needed it.
Unfortunately, the driver refused to help unload the furniture and, because my father and i were not able to unload the big/heavy items, the store sent out two lovely staff members to help.
Additionally, we thought that two pieces were missing from a pack, plus an item was not delivered. The store assembled the forgotten item for us and delivered it and the missing pieces from the pack that night to our place.
I returned an unopened item and a credit was arranged the next day.
Overall, i couldn't be more happy with the service I received from Fantastic.
Thank you to everyone at the Dandenong store for your brilliant service!!
Excellent and so many designs to choose from
The store was really designed to find what you need. The furniture was placed as per sections in the home
Range of products was great. I had lot of good quality items to choose from
The quality is good and durable. I was also offered extended warranty
It was very easy to assemble as the instruction booklet was easy enough to understand
Fantastic all the way
I am a regular customer to Fantastic and have purchased more than 75% of my household furniture. Your product range, price, quality of product and customer service are excellent.
Real value for money
Fabulous staff, product was available for pick up straight away and warehouse was located next door to store! Quality of the furniture I bought was really very good. Mattress available for pick up straight away and vacuum sealed in a box so we could load the entire queen bed and mattress straight into our station wagon and drive home!
Disgusting customer service!!
Absolute disgusting service!!
Organised delivery, was told I would be given a 2 hour bracket. I said this was imperative as I work and need to re arrange my day. Didn't receive any calls of such nature, just a text message saying they are 30 mins away. Called the store to explain that I was told I would receive a time window which I needed as I work in the city and require some notice, I was told that it was too bad and I will need to pay another delivery fee to re schedule.
Dont promise customers one thing then not deliver on that promise and expect them to fork out money for it!!!
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