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Fantastic Furniture VIC, Dandenong

Fantastic Furniture VIC, Dandenong

4.4 from 127 reviews

Reviews

4.4

127 reviews
5
(96)
4
(12)
3
(2)
2
(3)
1
(14)
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adam

adamGreater Melbourne (Outer), VIC

  • 2 reviews

Super futureristic furniture

published

Coming into the store and having such lovely assistance with our requirements was wonderful, we ended up finding what we want with out any difficulty, and during these hard times that is great to be able to have that.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationVictoria
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The reviewer stated that an incentive was offered for this review

Brooke

BrookeGreater Melbourne (Metropolitan), VIC

The worst customer service and the rudest staff

published

I ordered a coach with the store with the staff informing it would be 6 weeks for the couch made and to delivered
Called the store 8 weeks later to see what was happening about the coach
The came back to say the couch is not ready and will take another 6 weeks to come in
I ask why it was taking so long they could give me answer
I informed her I was told a few times that the coach was meant to be in the store now
I was told there is worst things like convid 19 and hang up on.
Will never buy anything from this store never again. the staff are nothing but rude and the manger doesn’t seem to care as
I ask to spoke to the manger and they wouldn't come to the phone...

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationdanadenong Vic
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Oddie

Oddie

  • 11 reviews

Constant issues of getting refund on Afterpay

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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4 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Oddie
Oddie
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Teena may

Teena mayGreater Melbourne (Outer), VIC

Great shipping experience

published

Easy online shopping pick was a breeze staff well organised assembly of furniture was simple thank goodness I'm very happy with this store and looking forward to using these guys in the near future

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Teena, thank you so much for choosing to shop with us. We are so glad to hear that your online shopping experience was so positive, and we hope to see you back again soon. Regards Nick and the Fantastic Team.

Kim

KimVictoria

  • 2 reviews

Emily Office Chair

published

Easy to install, friendly staff and warehouse staff, girls love the chair. Order a second one. Great chair for kids, might not be strong enough for big adult. Recommend to buy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationdadenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, thanks so much for choosing to shop with us. We are so happy to hear you like the Emily Office Chair, and we hope to see you in the Dandenong store again soon. Regards Nick and the Fantastic Team.

Great value for money

published

The staff were very friendly and easily approachable. Great layout at store. Wish they had more kid furniture though. The table we bought was perfect size, comes all in one box. Easy to assemble. Great value for the cost. Perfect for the whole family.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Alexandra M.

Alexandra M.Greater Melbourne (Outer), VIC

  • 2 reviews

The assembling of the furniture is torture..

published

Where do I start? I bought three pieces of furniture...two wardrobes that when assembled felt like they are about to fall apart..poor quality materials..ill fitting parts..i am so dissapointed because they are overpriced too

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

CHICAGO PRODUCTS

published

Love my purchase,excellent customer service,prompt delivery,will def be back.
Easy to find and a good range to choose from.Good instruction manual on assembly too.Overall very satisfied customer and I love it

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong VIC
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rach, thanks so much for choosing to shop with us in Dandenong. We are so glad to hear that you had such a positive experience, and also that you enjoy our Chicago range. We hope to see you back again soon! Regards Nick and the Fantastic Team.

Pauly

PaulyGreater Melbourne (Outer), VIC

  • 2 reviews

Got what I wanted.

published

The store is very easy to navigate with many fantastic pieces of furniture to view through to checkout. Staff are beyond helpful which made my experience fun and very rewarding.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Shae

ShaeGreater Melbourne (Outer), VIC

Customer service is amazing!

published

The store was very clean and easy to find items.
The staff where amazing and very helpful!
My new couch is absolutely beautiful and very good for the money I spent!

Customer Service
Product Quality
Product Appearance As advertised
Store LocationDandenong
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shae, thank you for choosing to shop with us. We are so glad to hear that the staff were amazing and store clean with a good layout. We look forward to seeing you back again in the future! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Nicole

NicoleAustralia

  • 3 reviews

Quick and helpful service

published

My online order was fulfilled in 10 minutes, the staff were super helpful and the product was as described and a great price! Very happy with my experience thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nicole, thanks so much for shopping with us in Dandenong. It is great to hear that the staff were so helpful and that you are happy with your experience. We hope to see you in store again soon! Regards Nick and the Fantastic Team.

Gls

GlsGreater Melbourne (Outer), VIC

  • 2 reviews

Hayman Queen bed

published

Very disappointed. Love the look of the bed. However, the bed broke after a couple of months. The wooden beams that run through the centre of the bed have snapped.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong South
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Zoe C.

Zoe C.Greater Melbourne (Outer), VIC

Fantastic

published

Great experience except the wrong instructions were in the box. I have bought four pieces of Fantatics furniture now and i love them all. Chaise dining setting coffee table tv cabinet

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Zoe C, thank you for choosing to shop with us. I am sorry to hear that the wrong instructions were provided. We hope to see you back in store in Dandenong in the future! Regards Nick and the Fantastic team.

To enhance my new house with Integrity!

published

After going to other furniture places it was the help of staff and the packages available that I knew I had found the right store! Staff were patient and resourceful!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tat, thank you for deciding to shop with us in Dandenong. It is great to hear that the staff were patient and resourceful, and we hope to see you in store again in the future. Regards Nick and the Fantastic team.

Tat
Tat

Ohh no doubt I'll be back...lol I have a couch and bunks to buy!!!

The reviewer stated that an incentive was offered for this review

warehouse staff very rude.

published

Last week I bought study desk from dandenong store. Store staff was very friendly but the warehouse staff was very rude. He told me he cant help me to put furniture in my car and he cant stand in sunlight for me u go back and send your partner. So, I will never go back in this store again.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Suzie S

Suzie SGippsland, VIC

  • 4 reviews
  • 1 like

Love this store

published

Great service every time , highly recommended, l have brought numerous items including sofa, kitchen table & chairs , coffee table and adore everything , well done guys.. and kept up the great service !

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzie S, thanks so much for continuing to shop with us. We are thrilled to hear that you consistently receive great service from our Dandenong team, and we hope to see you back again soon! Regards Nick and the Fantastic team.

Ally

AllyMelbourne

Perfect, Thankyou :)

published

Very affordable, happy with purchase and ease of instructions :) part given was originally incorrect and didn’t realise until putting it together, however when we noticed and took it back was very easy to deal with and change over with correct part. Thankyou :)

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ally, thanks very much for shopping with us! It is great to hear that your issue was resolved quickly. We look forward to seeing you again soon! Kind regards Ryan and the Fantastic team

Robert

RobertGreater Melbourne (Outer), VIC

  • 2 reviews

Great start at our new house

published

We went browsing few shops to furnish our new house, and were delighted to have a one stop shop in Fantastic furniture Dandenong for our living amd dining rooms; great deal, comfortable delivery and easy assembly!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFantastic Furniture in Dandenong
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great value for money. Extremely helpful staff

published

Very easy to navigate the store many items are on display. Great quality products and good value for money. I will definitely be shopping there in the near future. Staff were amazing

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
See all answers

Fantastic quality furniture at great prices!!!

published

So happy with my mother brand new bedroom suite from Fantastic Furniture Dandenong!!! Not only was the furniture amazing quality the delivery was prompt and amazing too! Very helpful customer service and i will definitely shop here again! Highly recommended!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
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