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Fantastic Furniture VIC, Dandenong
- Verified customer
To enhance my new house with Integrity!
After going to other furniture places it was the help of staff and the packages available that I knew I had found the right store! Staff were patient and resourceful!
2 comments
Ohh no doubt I'll be back...lol I have a couch and bunks to buy!!!
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The reviewer stated that an incentive was offered for this review
warehouse staff very rude.
Last week I bought study desk from dandenong store. Store staff was very friendly but the warehouse staff was very rude. He told me he cant help me to put furniture in my car and he cant stand in sunlight for me u go back and send your partner. So, I will never go back in this store again.
1 comment
Fantastic F.Fantastic Furniture
Hi Kiran, I am very sorry to hear about this treatment. We will be providing this feedback to the Dandenong warehouse team, and if you wish to email anymore information please feel free to do so. Our ... Read more
email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team.Similar opinion? Write a review on ProductReview.com.au!
Suzie SGippsland, VIC
- 4 reviews
Love this store
Great service every time , highly recommended, l have brought numerous items including sofa, kitchen table & chairs , coffee table and adore everything , well done guys.. and kept up the great service !
1 comment
Fantastic F.Fantastic Furniture
Hi Suzie S, thanks so much for continuing to shop with us. We are thrilled to hear that you consistently receive great service from our Dandenong team, and we hope to see you back again soon! Regards Nick and the Fantastic team.
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AllyMelbourne
Perfect, Thankyou :)
Very affordable, happy with purchase and ease of instructions :) part given was originally incorrect and didn’t realise until putting it together, however when we noticed and took it back was very easy to deal with and change over with correct part. Thankyou :)
1 comment
Fantastic F.Fantastic Furniture
Hi Ally, thanks very much for shopping with us! It is great to hear that your issue was resolved quickly. We look forward to seeing you again soon! Kind regards Ryan and the Fantastic team
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RobertGreater Melbourne (Outer), VIC
- 2 reviews
Great start at our new house
We went browsing few shops to furnish our new house, and were delighted to have a one stop shop in Fantastic furniture Dandenong for our living amd dining rooms; great deal, comfortable delivery and easy assembly!
1 comment
Fantastic F.Fantastic Furniture
Hi Robert, thank you so much for choosing to shop with us! We are so glad to hear that you were able to furnish your new house with our furniture. We look forward to seeing you back again in the futur... Read more
e, should you need anything else! Regards Nick and the Fantastic team.Similar opinion? Write a review on ProductReview.com.au!
Great value for money. Extremely helpful staff
Very easy to navigate the store many items are on display. Great quality products and good value for money. I will definitely be shopping there in the near future. Staff were amazing
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Fantastic quality furniture at great prices!!!
So happy with my mother brand new bedroom suite from Fantastic Furniture Dandenong!!! Not only was the furniture amazing quality the delivery was prompt and amazing too! Very helpful customer service and i will definitely shop here again! Highly recommended!
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Toula A.Greater Melbourne (Outer), VIC
Awful furniture
bedframe came & guy was putting it together and wouldnt fit and he realise they had put a certain lacklet back to front and had to go to the store to ask for the right one
4 comments
There furniture is awful to put together and comes with the lackets back to front
Do not buy from fantastic furniture EVER
Fantastic F.Fantastic Furniture
Hi Toula A, I am very sorry to hear that our goods were so difficult to put together. We would like to get a little more information so we can address this issue. Would you mind sending through some m... Read more
ore details such as your purchase and contact information? My email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team.Daniel came to put the bedframe together. In the left hand corner there are two metal pieces that are meant to lock into place. On the bedframe the piece was screwed in and the one that was meant to j... Read more
ust click into place, was backwards. Daniel had to unscrew it, take it to The Dandenong store, where he is known, and get the correct hinge. I purchased this from the Dandenong store. If I was putting that together myself - I would’ve been lost and not know that! That’s bad and appalling furniture as other people wanting to buy the Bravo queen bedframe might have the same problem!Similar opinion? Write a review on ProductReview.com.au!
Convenient and value for money
Super easy to purchase product and we picked it up the same day. Warehouse service was amazing. Couldn’t be happier with our experience. Fantastic value for money! Will return again!
1 comment
Fantastic F.Fantastic Furniture
Hi Danibaggins, thanks for choosing to shop with us! It is great to hear how easy it was to purchase, and also that our Dandenong warehouse provided such great service. We are looking forward to seein... Read more
g you back again! Regards Nick and the Fantastic team.Similar opinion? Write a review on ProductReview.com.au!
KellyGreater Melbourne (Outer), VIC
good experience
Very easy to find what i was looking for and good products, we bought the goods to set up a respite home for people with disabilities and to give them the feel it was a home away from home.
1 comment
Fantastic F.Fantastic Furniture
Hi Kelly, thanks for choosing to shop with us in Dandenong. We are glad to hear that it was easy to find what you were after, and we hope to see you back again in the future! Regards Nick and the Fantastic team.
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Fantastic Customer Service
Recently I have purchased 3 different products online and arranged for them to be collected at the Dandenong Store. The staff in collection are so helpful, friendly and quick to locate your order and place it in your vehicle for you, each and every time. Thanks, Guys, you do an amazing job! And people notice :) :)
1 comment
Fantastic F.Fantastic Furniture
Hi Kerry, thank you so much for shopping with us. It is great to hear that the Dandenong staff were helpful and friendly, and we hope to see you back again in the future! Regards Nick and the Fantastic team.
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SarahGreater Melbourne (Metropolitan), VIC
Excellent service & product
Went looking for a 'cheapish' sofa bed. Nalinda the salesman was excellent& helpful, answering all my questions & showed me a range of products. Product I chose was available immediately & easy to pick up. I easily put together the sofa from the instructions. It was value for money... very comfy sofa!
1 comment
Fantastic F.Fantastic Furniture
Hi Sarah, that is wonderful to hear Nalinda was able to help you find the perfect sofa! We appreciate you taking the time to share your kind words and we hope you are enjoying your new sofa. Kind regards Ryan and the Fantastic team
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MohsinaGreater Melbourne (Outer), VIC
Perfect place to buy furniture in your budget
Its fantastic place to buy your furniture to make your house comfortable and beautiful in your strict budget. Fantastic furniture has to add more outdoor products.
I would give 5 start rating for store location and customer service.
1 comment
Fantastic F.Fantastic Furniture
Hi Mohsina, thanks very much for shopping with us and sharing your thoughts on our products! We hope to see you again. Kind regards Ryan and the Fantastic team
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Leonie RuddGreater Melbourne (Inner), VIC
- 2 reviews
catered to my needs of needing a sofa lounge in 48hours
I was happy with my products as well as the service I got, the gentleman from Dandenong asked what I wanted, pointed me in the right direction at 10am ordered and paid over the phone and was delivered at 2pm that day. Thank you so much, you saved me.
1 comment
Fantastic F.Fantastic Furniture
Hi Leonie Rudd, we are so glad to hear our Dandenong team were able to assist with your emergency sofa needs! We hope you are enjoying your new sofa and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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kathryn helsbyGippsland, VIC
Fantastic
Yes no problem at all easy straight forward Great pick up service great in-store experience. Completely happy from the start with the call I made to check the availability of the bed. Right through to sleeping in it.
1 comment
Fantastic F.Fantastic Furniture
Hi Kathryn, thanks so much for sharing your experience with us online! We are happy to hear you are enjoying your new bed and we hope to see you again. Kind regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
SuesCape woolamai
- 3 reviews
- 2 likes
Excellent Service
Its the only thing im not looking forward to, is assembling the furniture.
Im sure it will be fine, but id prefer to buy already made
1 comment
Fantastic F.Fantastic Furniture
Hi Sues, thanks so much for shopping with us! We hope you find our assembly instructions easy to follow and we look forward to seeing you again. Kind regards Ryan and the Fantastic team
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Good experience
Good experience in purchasing a bed and mattress for my in-laws that would be arriving in a couple of weeks.
1 comment
Fantastic F.Fantastic Furniture
Hi Fadel, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Freaking fantastic!
Very good quality for very good prices. Very friendly staff also and good customer service! From a very happy customer.
1 comment
Fantastic F.Fantastic Furniture
Hi Jayess, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Bev EtheringtonMelbourne
- 2 reviews
Great value for a good product
Went to the Dandenong store and purchased queen bed, mattress and bunk beds. Was good quality for good value. Staff member that looked after me and my husband was marianne A and was extremely helpful, knowledgeable and friendly. Would definitely recommend
1 comment
Fantastic F.Fantastic Furniture
Hi Bev Etherington, thanks for choosing to shop with us! That's great to hear and we appreciate you recommending us. We look forward to seeing you back soon. Regards Annie and the Fantastic team
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Donna
- 3 reviews
- 1 like
Fantastic Furniture lived up to its name
My over all experience was suprisingly very, very good.
I wanted two Fraser recliners and the staff member did her best to obtain one from another store. She was also willing to sell me the chair on display. I was very grateful.
The staff was helpful from beginning to end. They helped me get the furniture delivered on the day that i needed it.
Unfortunately, the driver refused to help unload the furniture and, because my father and i were not able to unload the big/heavy items, the store sent out two lovely staff members to help...Read more
. Additionally, we thought that two pieces were missing from a pack, plus an item was not delivered. The store assembled the forgotten item for us and delivered it and the missing pieces from the pack that night to our place.1 comment
Fantastic F.Fantastic Furniture
Hi Donna, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We h... Read more
ope to see you back soon! Regards Ryan and the Fantastic TeamSimilar opinion? Write a review on ProductReview.com.au!
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Fantastic F.Fantastic Furniture
Hi Tat, thank you for deciding to shop with us in Dandenong. It is great to hear that the staff were patient and resourceful, and we hope to see you in store again in the future. Regards Nick and the Fantastic team.