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Fantastic Furniture VIC, Geelong

Fantastic Furniture VIC, Geelong

4.7 from 159 reviews

Reviews

Review distribution

5 star
132
4 star
19
3 star
3
2 star
3
1 star
2

Alis.

Alis.Southwest, VIC

  • 2 reviews

Brilliant fast service!

published

I was in a hurry. Customer service was fast, precise & friendly. Pick up was quick, well placed into my car & friendly.
No mucking around. No pushy service. Just right to the point of what l needed & how to get it. Well done :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio Geelong
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alis., thank you for choosing to shop with us in Geelong. It is great to hear that the service you received was fast, precise and friendly! We hope to see you back again in the near future. Regards Nick and the Fantastic team.

Alis.
Alis.

I'll be back this Sunday! Great place :)


Happy

published

Extremely helpful and friendly staff. Great customer service!! Staff have great knowledge of products. Store very convenient to navigate. Great product range. Ending up buying additional item not on the original list.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you so much for choosing to shop with us in Geelong. We are so happy to hear about the service you received from our staff, and we hope to see you back in store in the future. Regards Nick and the Fantastic team.

Manu

ManuMelbourne

  • 2 reviews

Amazing friendly service

published

Really happy & pleased with thr service provided by Corio store. The guy helped us with all our daughters furniture. The prices are SOO reasonable! Ill definitely come back again :) thank you so much

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Manu, thank you so much for shopping with us in Geelong. We are so happy to hear that you will return, and we can't wait to see you in store again soon! Regards Nick and the Fantastic team.

Excellent, affordable, helpful, friendly

published

Excellent, affordable, helpful, friendly.
Great range, left feeling really happy with staff and products.
Have furnished so much of the house for such a reasonable amount of money.
Definitely recommend and will be happy to return!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Emily Fletcher

Emily FletcherSouthwest, VIC

  • 2 reviews

Excellent quality @ Decent price

published

Navigation of the store is easy and convenient but I did notice that the children's bed area was cluttered too much. The range of products are great but could be better I would love to see and outdoor section added 1 day and more decorations for the house including lamp options pictures, fake fireplaces, designer coffee tables, Fake plants , LARGE pretty candles for display purposes ect. I am completely satisfied with the product I got and fits it purpose perfectly. The pricing is not too bad but very similar to other stores and could do with about $10-$15 less to attract customer. The mattress did come with black marks on the cover and we did need to remove it and wash it before putting it on the bed but overall pretty happy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Emily Fletcher, that's wonderful to hear! Thank you so much for choosing us and sharing your feedback about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Good quality for great price

published

Bought a TV entertainment unit. Had great range, good price and extremely happy with the quality.
Bonus:- instructions for flat pack assembly were clear & made it a breeze.
Staff were helpful & cheerful !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong, Corio Homemaker Cnt
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Kelly M.

Kelly M.Southwest, VIC

Excellent value

published

Value for money floor lampshades.
Stock was on hand and packaged in a way that was easy to take out to the car and home. Excellent, knowledgeable and prompt service. Professional and respectful staff.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLara , Geelong Gate
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kelly M, that's wonderful to hear! Thanks so much for sharing your feedback on the service you received in-store, we look forward to seeing you again. Kind regards Ryan and the Fantastic team


Miss Jess

Miss JessGeelong

  • 5 reviews
  • 1 like

The best in the Biz

published

Great price , extreme comfort , super stylish. I have ordered a couch and cannot wait to have a movie sesh on it :) Staff are wonderful upbeat , helpful & have great product knowledge!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Miss Jess, thanks so much for deciding to shop with us. We hope that your movie sesh is everything you are hoping, and we look forward to seeing you back again in the future. Enjoy your popcorn! Regards Nick and the Fantastic team.

So comfy, best night sleep ever!

published

Easy to find the mattresses and an easy choice with the help of the friendly and informative sales assistant. Great quality and was able to take home on same day

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong, Corio
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzie! We are so happy to hear that our mattresses have helped you to get a good sleep. We hope to see you back in our Geelong store soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

SuzieQ1

SuzieQ1Southwest, VIC

  • 3 reviews
  • 1 like

Nearly 2 months no order and no contact from fantastic furniture...

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
SuzieQ1
SuzieQ1

Thank you for taking the time to reply. I will email you with my details.

SuzieQ1
SuzieQ1

And I did email you (to your genetic email address) Fantastic furniture, as you requested but still no contact. Poor form. It keeps going from bad to worse and still no contact from the store about my products!


Great Value

published

We found exactly what we wanted for a great price, we just couldn't refuse. The quality was as expected it required assembly but that was easy to follow too. The customer service is what sold me though, we wern't bombarded with people asking us for help and being pushy, when we needed the assistance the lady that serviced us was just brilliant.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michelle, thank you so much for choosing to shop with us. We're so glad to hear that our Geelong team provided such great customer service! We look forward to seeing you in store again soon! Regards Nick and the Fantastic team.


Donna

DonnaVictoria

great value for money

published

We went in & found what we were looking for straight away & even better it was in stock so we could take it then & there. Also the staff we a great help

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationgeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Donna, thanks very much for shopping with us in-store! We are glad to hear the items you were after were in stock and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team


Jan

JanGeelong

Great Value

published

Fantastic have good bed options for reasonable prices - I was happy with their range of products and local delivery option too

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


Perfect for intended use

published

The Store was easy to navigate knowing what I wanted.
The Quality of the product I purchased was first class & it comes assembled, Great!

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kate M, thank you very much for choosing to shop with us in Geelong and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Love it love it

published

I always enjoy shopping at Fantastic- they have a great range of products and value for money. There is also choice wiyhin the range

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
John T

John TWhittington

Staff are great

published

The assembling was easy after unpacking, took only 15 minutes. Had a small issue with Sofa but a staff member came and sorted it in a few minutes

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi John T, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Fantastic Furniture gives Fantastic Service for Fantastic Products - Love Fantastic!

published

Everything was very easy, thanks to great service by team member, Liana. The store was easy to navigate and find what we were looking for.

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Happy Customer, thanks so much for choosing to shop with us in Geelong. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team


Excellent service

published

The customer service I received from Lauren at Corio store was excellent. She was very knowledgeable and helpful. Overall a great experience.

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Evy, thank you for choosing to shop with us. We're so glad to hear that Lauren was such a kind and helpful team member. I'm sure we'll see you again in store soon! Regards Nick and the Fantastic team.


Our daughter loves her new trundle bed. Great value.

published

Found what we wanted. Customer service was impeccable and had delivery the next afternoon. Even better was, the trundle we bought was on special. Bit higher than we thought, but our daughter loves it.

Shop LocationCorio-Geelong
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Cookie
Cookie

My pleasure. Thank you too


A new and enjoyable experience

published

I went into the store, saw what I wanted but was not ready for the purchase however, I was given a reference number to quote when I came home and purchased on line by the help by a shop assistant whom I called when I was a little unsure how to navigate the purchase. It was easy to follow her instructions.

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Romy, thanks so much for sharing your experience, we are pleased to hear our team could assist you with placing the order and guide you through the process. We look forward to seeing you again. Kind regards Ryan and the Fantastic team


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