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Fantastic Furniture VIC, Geelong

Fantastic Furniture VIC, Geelong

4.7 from 165 reviews

Reviews

(138)
(19)
(3)
(3)
(2)
  • Product Quality
    4.6 (18)
  • Return Claim MadeYes (1) · No (18)
  • Warranty Claim MadeYes (0) · No (19)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.8 (19)
Tracy T

Tracy TSouthwest, VIC

  • 12 reviews
  • 1 like

Great store

published

Easy to navigate, friendly helpful staff, wide range at low prices, some products a bit cheap looking but overall good bang for your dollar, ok to assemble products IKEA better.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong, 3214
See all answers
2 comments
Tracy T
Tracy T

Always enjoy going to this store, very easy to navigate and some of the friendliest, nicest staff members you'll meet, always a pleasure to shop there.

Fantastic Furniture
Fantastic F.Fantastic Furniture
Happy customer

Happy customerGreater Melbourne (Metropolitan), VIC

Great service from friendly staff

published

Received friendly and prompt service. The person that served us was very helpful and knowledgeable. Warehouse worker was friendly and helped load us up. Product is great. Will be back soon for other items discussed with salesperson.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us in Geelong. It is great to hear that the staff were friendly and helpful, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

5 star service

published

Lauren is a credit to fantastic furniture.The store is laid out well and is tidy the process of ordering my furniture was very quick and efficient.thanks for the great experience.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationgeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Bruce, thank you for deciding to shop with us. We are so glad to hear about the service provided by Lauren at our Geelong store. We look forward to seeing you back in store in the future! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

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great staff

published

Lauren at the geelong store was more than helpful, spend time with my kids helping them choose there bedroom furniture, nothing was a issue she was so helpful with all of the items i purchased

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationcorio
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karl S, thanks so much for taking the time to share your experiences with Lauren! We appreciate your feedback and we hope to see you again soon. Kind regards Ryan and the Fantastic team

Mesh

MeshSouthwest, VIC

Choose fantastic

published

First time visiting the store and I was so glad that I walk inside to have a look first @ fantastic store and I did really find what Ive looking for, very happy with my purchase , the lady who assisted me was very helpful easy to talk with and pick-up was easy and quick. Definitely will recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong Victoria
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mesh! We are so glad to hear that you had such a positive experience in our Geelong store. Hopefully we will see you back again in the near future! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Karen B.

Karen B.Southwest, VIC

Australian made

published

I love the fact that Fantastic furniture is made in Australia. Great quality for the price point, and creating jobs here.
Can't wait until my new Sofa is ready, will be exciting to see my colour choice come to life!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karen, thanks so much for choosing to shop with us. We hope you love your new sofa when it arrives, and we hope to see you back in our Geelong store again in the future! Regards Nick and the Fantastic team.

Kel

KelSouthwest, VIC

  • 3 reviews

Fantastic quality & value for money with excellent customer service

published

Excellent customer service and product knowledge from entering the store. Made our purchases easier than we thought. Staff are so friendly and knowledgeable from In store to pick up! Highly Recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kel, thank you for taking the time to share this feedback. We are so glad to hear that the Geelong team provided such great customer service. Hopefully we will be seeing you again soon! Regards Nick and the Fantastic team.

Alis.

Alis.Southwest, VIC

  • 2 reviews

Brilliant fast service!

published

I was in a hurry. Customer service was fast, precise & friendly. Pick up was quick, well placed into my car & friendly.
No mucking around. No pushy service. Just right to the point of what l needed & how to get it. Well done :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio Geelong
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alis., thank you for choosing to shop with us in Geelong. It is great to hear that the service you received was fast, precise and friendly! We hope to see you back again in the near future. Regards Nick and the Fantastic team.

Alis.
Alis.

I'll be back this Sunday! Great place :)

Happy

published

Extremely helpful and friendly staff. Great customer service!! Staff have great knowledge of products. Store very convenient to navigate. Great product range. Ending up buying additional item not on the original list.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you so much for choosing to shop with us in Geelong. We are so happy to hear about the service you received from our staff, and we hope to see you back in store in the future. Regards Nick and the Fantastic team.

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Manu

ManuMelbourne

  • 2 reviews

Amazing friendly service

published

Really happy & pleased with thr service provided by Corio store. The guy helped us with all our daughters furniture. The prices are SOO reasonable! Ill definitely come back again :) thank you so much

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Manu, thank you so much for shopping with us in Geelong. We are so happy to hear that you will return, and we can't wait to see you in store again soon! Regards Nick and the Fantastic team.

Excellent, affordable, helpful, friendly

published

Excellent, affordable, helpful, friendly.
Great range, left feeling really happy with staff and products.
Have furnished so much of the house for such a reasonable amount of money.
Definitely recommend and will be happy to return!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Emily Fletcher

Emily FletcherSouthwest, VIC

  • 2 reviews

Excellent quality @ Decent price

published

Navigation of the store is easy and convenient but I did notice that the children's bed area was cluttered too much. The range of products are great but could be better I would love to see and outdoor section added 1 day and more decorations for the house including lamp options pictures, fake fireplaces, designer coffee tables, Fake plants , LARGE pretty candles for display purposes ect. I am completely satisfied with the product I got and fits it purpose perfectly. The pricing is not too bad but very similar to other stores and could do with about $10-$15 less to attract customer. The mattress did come with black marks on the cover and we did need to remove it and wash it before putting it on the bed but overall pretty happy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Emily Fletcher, that's wonderful to hear! Thank you so much for choosing us and sharing your feedback about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Good quality for great price

published

Bought a TV entertainment unit. Had great range, good price and extremely happy with the quality.
Bonus:- instructions for flat pack assembly were clear & made it a breeze.
Staff were helpful & cheerful !

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong, Corio Homemaker Cnt
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Kelly M.

Kelly M.Southwest, VIC

Excellent value

published

Value for money floor lampshades.
Stock was on hand and packaged in a way that was easy to take out to the car and home. Excellent, knowledgeable and prompt service. Professional and respectful staff.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLara , Geelong Gate
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kelly M, that's wonderful to hear! Thanks so much for sharing your feedback on the service you received in-store, we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Miss Jess

Miss JessGeelong

  • 5 reviews
  • 1 like

The best in the Biz

published

Great price , extreme comfort , super stylish. I have ordered a couch and cannot wait to have a movie sesh on it :) Staff are wonderful upbeat , helpful & have great product knowledge!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Miss Jess, thanks so much for deciding to shop with us. We hope that your movie sesh is everything you are hoping, and we look forward to seeing you back again in the future. Enjoy your popcorn! Regards Nick and the Fantastic team.

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So comfy, best night sleep ever!

published

Easy to find the mattresses and an easy choice with the help of the friendly and informative sales assistant. Great quality and was able to take home on same day

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong, Corio
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzie! We are so happy to hear that our mattresses have helped you to get a good sleep. We hope to see you back in our Geelong store soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

SuzieQ1

SuzieQ1Southwest, VIC

  • 3 reviews
  • 1 like

Nearly 2 months no order and no contact from fantastic furniture...

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
See all answers
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
SuzieQ1
SuzieQ1

Thank you for taking the time to reply. I will email you with my details.

SuzieQ1
SuzieQ1

And I did email you (to your genetic email address) Fantastic furniture, as you requested but still no contact. Poor form. It keeps going from bad to worse and still no contact from the store about my products!

Great Value

published

We found exactly what we wanted for a great price, we just couldn't refuse. The quality was as expected it required assembly but that was easy to follow too. The customer service is what sold me though, we wern't bombarded with people asking us for help and being pushy, when we needed the assistance the lady that serviced us was just brilliant.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Michelle, thank you so much for choosing to shop with us. We're so glad to hear that our Geelong team provided such great customer service! We look forward to seeing you in store again soon! Regards Nick and the Fantastic team.

Donna

DonnaVictoria

great value for money

published

We went in & found what we were looking for straight away & even better it was in stock so we could take it then & there. Also the staff we a great help

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationgeelong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Donna, thanks very much for shopping with us in-store! We are glad to hear the items you were after were in stock and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Jan

JanGeelong

Great Value

published

Fantastic have good bed options for reasonable prices - I was happy with their range of products and local delivery option too

Shop LocationVIC, Geelong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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