Excellent, affordable, helpful, friendly
Excellent, affordable, helpful, friendly.
Great range, left feeling really happy with staff and products.
Have furnished so much of the house for such a reasonable amount of money.
Definitely recommend and will be happy to return!
Excellent quality @ Decent price
Navigation of the store is easy and convenient but I did notice that the children's bed area was cluttered too much. The range of products are great but could be better I would love to see and outdoor section added 1 day and more decorations for the house including lamp options pictures, fake fireplaces, designer coffee tables, Fake plants , LARGE pretty candles for display purposes ect. I am completely satisfied with the product I got and fits it purpose perfectly. The pricing is not too bad but very similar to other stores and could do with about $10-$15 less to attract customer. The mattress did come with black marks on the cover and we did need to remove it and wash it before putting it on the bed but overall pretty happy.
Good quality for great price
Bought a TV entertainment unit. Had great range, good price and extremely happy with the quality.
Bonus:- instructions for flat pack assembly were clear & made it a breeze.
Staff were helpful & cheerful !
Value for money floor lampshades.
Stock was on hand and packaged in a way that was easy to take out to the car and home. Excellent, knowledgeable and prompt service. Professional and respectful staff.
The best in the Biz
Great price , extreme comfort , super stylish. I have ordered a couch and cannot wait to have a movie sesh on it :) Staff are wonderful upbeat , helpful & have great product knowledge!
So comfy, best night sleep ever!
Easy to find the mattresses and an easy choice with the help of the friendly and informative sales assistant. Great quality and was able to take home on same day
Nearly 2 months no order and no contact from fantastic furniture...
I have just hung up from phoning FF to follow up on my items from an order on the 3rd of March.
I was offered no apology by the female staff member and when i said the delay, without any apology, was not good customer service I was given a mouth full of rudeness that i had u realistic expectations and that noone else does that so why shpuld they. When I stated this was not true she then further demeaned my statement that follow up from the store would have been appropriate.
I said that I didn't think this would look good for them on Social media and she replied that I would be sued for slander. Clearly she doesn't understand that slander is when something is said that isn't true.
So, there is no end to this story but I would have been happy with a call and a simple apology. Shame that is rare these days in some businesses.
We found exactly what we wanted for a great price, we just couldn't refuse. The quality was as expected it required assembly but that was easy to follow too. The customer service is what sold me though, we wern't bombarded with people asking us for help and being pushy, when we needed the assistance the lady that serviced us was just brilliant.
great value for money
We went in & found what we were looking for straight away & even better it was in stock so we could take it then & there. Also the staff we a great help
Fantastic have good bed options for reasonable prices - I was happy with their range of products and local delivery option too
Perfect for intended use
The Store was easy to navigate knowing what I wanted.
The Quality of the product I purchased was first class & it comes assembled, Great!
Love it love it
I always enjoy shopping at Fantastic- they have a great range of products and value for money. There is also choice wiyhin the range
Staff are great
The assembling was easy after unpacking, took only 15 minutes. Had a small issue with Sofa but a staff member came and sorted it in a few minutes
Fantastic Furniture gives Fantastic Service for Fantastic Products - Love Fantastic!
Everything was very easy, thanks to great service by team member, Liana. The store was easy to navigate and find what we were looking for.
The customer service I received from Lauren at Corio store was excellent. She was very knowledgeable and helpful. Overall a great experience.
Our daughter loves her new trundle bed. Great value.
Found what we wanted. Customer service was impeccable and had delivery the next afternoon. Even better was, the trundle we bought was on special. Bit higher than we thought, but our daughter loves it.
A new and enjoyable experience
I went into the store, saw what I wanted but was not ready for the purchase however, I was given a reference number to quote when I came home and purchased on line by the help by a shop assistant whom I called when I was a little unsure how to navigate the purchase. It was easy to follow her instructions.
Good value for money
My daughter bought a desk and seat to use as a make up mirror, as always the staff were super helpful and friendly, items were in stock and well priced. My daughter was able to assemble the furniture herself without any fuss and it is perfect for her needs and it all looks nice. Great value for money we are both happy. I have shopped at fantastic furniture in the past and personally never had a problem even once when they gave me the wrong cupboard it was sorted immediately no worries.
Don,t want to write a review of this store. I did this as I couldn,t get out of this and had to write something!
Excellent Value for Money and Ease of online shopping
Extremely easy navigation of the website along with ease of purchases. I was especially pleased that after a distraction that took me away from the computer, I came back to find I didn't have to refresh and start all over again when I had been searching, was very impressed with the ease of navigation of the site
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