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Fantastic Furniture VIC, Hoppers Crossing

Fantastic Furniture VIC, Hoppers Crossing

4.6 from 87 reviews

Quick, efficient and value for money

Order furniture online, got next day delivery and polite, quick and efficient service from store and delivery drivers. Will definitely purchase from Fantastic again. Great value and good quality furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers crossing
1 comment
Hi Lindy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Great customer experience

I was able to locate the items I purchased ahead of asking for assistance. Products was readily available, the products quality is great for the price and the best part was assembling the furniture it was too easy. The customer service is fast, friendly and helpful if in doubt ask one of the staff they can provide more details if need be. They deliver on the weekend and the communication between myself and the staff who work at the Hoppers crossing store are doing a fantastic job.
I would like to say thank you to Kelvin and the two delivery guys and anyone else who made my experience a good one.
I look forward to purchasing more products in store.
Many thanks

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers Crossing
1 comment
Hi Lesha, thank you for shopping with us and taking the time to tell us about your experience. We really appreciate it! It is wonderful to hear that you were happy with store and delivery team that assisted you! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Don’t buy

Bought a lean narrow bookcase desk yesterday. Tried to assemble the parts from the flat pack according to the instructions. The Fibreboards all disintegrated at the screw connections. Total waste of money.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHoppers Crossing
1 comment
Hi Mano A, I am very sorry to see that you haven't been able to assemble your Lean bookcase. Could you please send us an email to reviews@fantasticfurniture.com.au with your sales order number and contact details so we can assist? Kind regards Ryan and the Fantastic team

Great starter pack!!

Navigation around the store was a bit messy
The product you can't beat, affordable prices and quality
Very happy on the kingston sute
I haven't received my furniture yet, however that whats dad are for ha -ha :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHOPPERS CROSSING
1 comment
Hi AMANDA FLACK, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

Great customer service

Store layout is great very clean. Team was professional and great help. Great value for money. The store has allways some bargains for customers. The product was great for what I need it for. Keep up the amaizing work

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers Crossing
1 comment
Hi Jelena, thanks very much for taking the time to share your kind words about our Hoppers Crossing team! We appreciate your feedback and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Great low prices and stock but customer service is awful

Great low prices and good quality furniture.
But the customer service at the hoppers Crossing store is awful and they definitely need to train their staff on what good customer service is.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHoppers Crossing
1 comment
Hi Kayla P, thanks for taking to time to share your experience, I am very sorry to hear about the service you received in-store, we will be sure to address this with the management team. We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Lucrative and affortable price

Need more display, fast product availability and also need prompt delivery and also need assembly at customer's place with a reasonable charges.

Shop LocationVIC, Hoppers Crossing
2 comments
Hi SHEER, thank you for taking the time to share your feedback, we hope to see you again. Kind regards Ryan and the Fantastic teamYes, we shall visit and if necessary will buy again

Value of Money

Very good store. Easy to navigate. Great location too. Value of money. Nice collection of furniture. Awesome dining table which i didnt find anywhere.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Omer, thanks so much for choosing to shop with us in Hoppers Crossing. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Quality and worth the price

Good range of products and its almost like one stop shop. Quality and worth the price. Plus good customer service

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Siva, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Jessica and the Fantastic Team

This is great for a small space and kids!

Quick assembly, great for the price. Looks good and doesn’t take too much space up and great for people with kids

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Kmt, thanks so much for choosing to shop with us in Hoppers Crossing. That's great to hear! We are delighted you are enjoying your new furniture and hope to see you again in store in the future. Regards Angelina and the Fantastic team

Loving it

Fantastic furniture is my go to place for household items loving my New York couch and walk in wardrobe is all fitted out now

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Shez, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

reliable, value for money, great customer service

Well laid out store with easy to follow fabric choice procedure. Online service is also prompt and great customer care.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Mairead, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic everything!!!!!

Felt welcomed as soon as I entered the store.The sales staff were willing to spend the time to explain thu go to me

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Dee, thanks so much for choosing to shop with us. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Wonderful after sales service

I bought a couple of large furniture items from them, and within a couple of months had some problems. When I lodged a warranty claim they reacted brilliantly, and gave support in ways that I would never get from any other business. I didn't ask for it and I didn't expect it, and appreciated it very much. I'll buy from them again, for sure.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Rod, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience with our company and you experienced such wonderful support and Customer Service from our team. We hope to serve you again in the future! Regards Jivani and the Fantastic team

Great customer service and really good value for money.

We are more than happy with the amazing and prompt service we have received everytime we have purchased an item. The quality of the furniture are great and very good value for money.would definitely recommend it to our family and friends.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Julie, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

What an easy experience, shop on line, pop in and pick up the items - seriously couldn't be easier

I furnished a whole guest bedroom and bought some accessories for the house. The whole experience was so easy from online ordering to pick up to assembly. Fantastic range, fantastic price, Fantastic Furniture

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Andy, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

STAFF are FANTASTIC

I came into the store 10 minutes before closing, the staff were amazing , not rushing me at all and where so knowledgeable about the products.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Leonie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Affordable

Good variety options, value for money, prompt delivery, friendly staff and easy assembly of dining table. Will buy again when needed.

Shop LocationVIC, Hoppers Crossing
1 comment
Hi KTkelly, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

so easy to shop

shop layout was good, plenty to choose from, so easy to put together. What I got was just perfect for my place.

Shop LocationVIC, Hoppers Crossing
2 comments
Hi Mailman Mick, thanks for choosing to shop with us! We're so pleased to hear you found what you were after! We hope to see you back soon. Regards Annie and the Fantastic teamI will be back. Might have a few more things to get if he price is right.

Service, Customer experience and value

Staff was friendly, helpful, knowledgeable around different products. Fantastic now have refreshing products on display and appealing brand available in-store

Shop LocationVIC, Hoppers Crossing
1 comment
Hi Abhi, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Angelina and the Fantastic Team

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Details

Fantastic Furniture VIC, Hoppers Crossing
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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