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Fantastic Furniture VIC, Maribyrnong

Fantastic Furniture VIC, Maribyrnong

4.3 from 96 reviews

Reviews

(66)
(15)
(3)
(3)
(9)
  • Product Quality
    3.9 (14)
  • Return Claim MadeYes (0) · No (13)
  • Warranty Claim MadeYes (3) · No (10)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    3.7 (14)


worst customer service ever

published

This store has the worst customer service member’s. I would never go back to this store. The products r good and for the price it’s good quality but the service is terrible

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationhigh point maribyrnong
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great experience at a affordable price

published

Easy, quick and at a affordable price
Super nice furniture. Staff were all lovely
Store was easy to navigate
had a good range to choose from
Highly recommend for anyone starting up a new home

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribyrnong
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melissa, thanks so much for choosing to shop with us. It is great to hear that the staff at Maribyrnong were so helpful and we hope to see you in store again in the future! Regards Nick and the Fantastic team.

Moz

MozGreater Melbourne (Outer), VIC

Overall good experience

published

Good experience, few things are only available online which was a set back, item I bought was in good packing, labels were good and instruction booklet was easy to understand to follow.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHigh point
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Moz, thank you for taking the time to share your feedback on our range! We are glad to hear you found assembly easy to follow and we hope to see you again. Kind regards Ryan and the Fantastic team

Ashwinder Singh

Ashwinder SinghGreater Melbourne (Metropolitan), VIC

Great place to shop...keep it up fantastic furniture with your fantastic ideas and customers concern. Good on you

published

Very easy to navigate.
Fully staisfied with the range of products available.
It's ok with quality of product..but it can be more better in future.
Yes, it's easy to assemble and it's well labeled.

Customer Service
Product Quality
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ashwinder Singh, We appreciate you taking the time to share your kind words! We are glad to hear you are enjoying our wide range of products and we hope to see you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review


Azam

Azam

  • 2 reviews

Very bad customer service

published

I requested for delivery they said you need pay full then will do when they did delivery missed something I asked about they said wasn't ready sorry come take later.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMaribyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Tom

Tom

  • 5 reviews
  • 16 likes

Cheap chinese garbage

published

Bought a $600 couch that is incredibly poor quality.
The frame is flimsy and the cushions are starting to sag after 3 months of use.
I don't expect top quality in this price range, but I do expect a couch that isn't cheap garbage.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Bill C.

Bill C.Greater Melbourne (Inner), VIC

Great value furniture that is reliable and of quality

published

Visited the Marirbyrnong store to search for a 2-seater sofa for my apartment. Had looked online to review the product ranges firstly, and came in store happy to see they had the ones I was looking for in store. Staff was very helpful in picking different fabric and talking about delivery and/or pick-up options.

At time of writing this I am still waiting for my ordered sofa to arrive, but in previous purchases have never had problems assembling furniture.

Each experience with Fantastic Furniture has been good. Would recommend to others.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarirbyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review


Steph

StephGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Product assembly very easy to do and instructions very clear

published

Great value for money. Large variety of modern, contemporary & stylish furniture. I've been a fantastic furniture customer for many years and will continue being for lots more. The price is right.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribyrnong and thomastown
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steph, thank you very much for sharing your feedback on our range! It is wonderful to hear you have continued to shop with us and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Santosh P.

Santosh P.Greater Melbourne (Metropolitan), VIC

Words you can trust about furniture

published

I recently purchased bunk bed , mattress and tv unit. I am really happy and thankful to the service they offered. In compare to other brands quality service one can trust

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribyrnong
See all answers
StephS

StephSGreater Melbourne (Inner), VIC

  • 2 reviews

Fantastic!

published

Incredible value for money. Stylish, modern, contemporary furniture. I've been a customer for years. All the furniture I've bought has passed the test of time extremely well. FF will always be my first port of call.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribrynong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi StephS! We are so happy to hear that you enjoy our products, and that you are such a valued customer. We hope to see you in our Maribyrnong store again soon! Regards Nick and the Fantastic team.


Saad Ahmad

Saad AhmadGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Excellent value for money.

published

Very affordable and reasonable quality furniture, Staff was very helpful, assisted me in finding right sized book cabinets. Store is colourful and tidy. It was a great experience. Highly recommend this store

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaribyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Caitlin

CaitlinVictoria

Duke Chaise Warranty Rort

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMaribyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Maree s

Maree sGreater Melbourne (Metropolitan), VIC

Love my new table and chairs

published

Love my dining table and matching bar stools.
Good price and friendly staff.
Shop was large and well set out. Plenty of room to really look at furniture and re arrange to get a better look.
The assembly was easy once we worked it out. ( I’m old )

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maree s, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team


Serenity Furjan

Serenity FurjanGreater Melbourne (Metropolitan), VIC

Affordability.

published

Making my house a home is extremely achievable with Fantastic Furniture!
I have been able to kit my pad out with many pieces to fit with my aesthetics and budget.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMaribyrnong
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Serenity Furjan, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Gaby

GabyMelbourne

Fantastic

published

I have purchasing furniture from this store for the last 10 years and have always found the staff very friendly and willing to help. The furniture has always been great value for money and easy to assemble. I would highly recommend this store

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Its just the value of all products in store amazing

published

It was amazing from the first point of making my call to fantatic furniture maribyrnong to when I walked ibto the store the staff member was justso satisfying and great customer service

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

It is nice

published

Nice staff... online shopping can make save my times
.. and also easy to pick up... easy to acess carpark

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sunny k, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team


SBTC

SBTCSunshine West

  • 2 reviews

Easiest Great buy

published

Ease of the whole process from ordering, paying and pickup. Assembling the product probably took the longest time, and the product looks great in our lounge room.

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi SBTC, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Rezve

RezveWest Footscray

Afordable and easy to check products online

published

It was easy to find the product online. I went to the store and looked for the preselected product and took it. Entire process was easy and quick.

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rezve, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team


Lisa

LisaNortheast, VIC

  • 2 reviews

Great Quality at an even better price!

published

Plenty of variety of products and price ranges. Love that you can have a wide selection of colours if required. My husband loves assembling things so putting things together is no issue. Always satisfied with the quality from Fantastic Furniture.

Shop LocationVIC, Maribyrnong
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lisa, thanks for choosing to shop with us! So happy to hear that you enjoy our selection and quality. We hope to see you again in the future! Regards Nick and the Fantastic team.


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