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Fantastic Furniture VIC, Moorabbin

Fantastic Furniture VIC, Moorabbin (page 4 of 6)

4.5 from 117 reviews · View Statistics

Reviews

4.5

117 reviews
5
(87)
4
(17)
3
(2)
2
(4)
1
(7)
  • Product Quality
    4.5 (20)
  • Return Claim MadeYes (4) · No (18)
  • Warranty Claim MadeYes (3) · No (19)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.3 (22)
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Reviewer Photos & Videos

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Deep

DeepMelbourne

  • 4 reviews
  • 6 likes

Purchased RCB mattress one and a half year ago which turned out to be very soft

published

One and a half year ago (August, 2016), I purchased an RCB mattress (10 year warranty) suitable to the spine for 1000$. But now, the mattress turned out to be very soft, not giving proper support to the spine while sitting or sleeping. As a result every morning when I wake up from bed I suffer from back and shoulder pains.

Regarding this issue, I have written an email and sent photos of the mattress to the Fantastic Furniture, Moorabbin store in Melbourne. Observing those photos, a sales person of the store replied that "your mattress has an indentation of 20 mm and we require a minimum of 32 mm to identify it as a structural damage and take an action."

Seems like I have to suffer from these pains until the indentation reaches 32mm!

Shop LocationVIC, Moorabbin

Entertainment unit

published

The entertainment unit we bought had clear instructions for assembly. Pieces fitted together snugly. Very happy with product and pickup.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi David, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Fiona and the Fantastic team

Perfect prices for good quality furniture

published

Amazing helpful staff at store and prices are really low for that great quality products. Highly recommended for all everyone out there, who are looking for quality products

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Guri, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Fiona and the Fantastic team

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Happy with what I brought

published

Purchased online called Moorabbin Vic, happy with lady that served me very helpful on the phone, would most likely purchase again online.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi ANASTASIA, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team

fantastic everything

published

called first to check availability. service was awesome and gave honest answers and honest suggestions. had the product within minutes

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi sparksy, thanks for choosing to shop with us! We are glad to hear our team were friendly and helpful over the phone and your purchase was quick and easy. We hope to see you in-store again. Kind regards Ryan and the Fantastic team

Friendly staff

published

Staff at the Moorabbin store in Victoria were friendly and extremely helpful. I had pre-ordered a rug online and it was ready for me on arrival and they even offered to carry it to my car for me.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Candace F, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team

charlie

charlie

  • 2 reviews
  • 1 like

no stock ever

published

no matter what Item you purchase from this store you can be sure they will not have the item in stock and you will be waiting 2 to 4 weeks for delivery.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Anna

AnnaMelbourne

  • 2 reviews

An excellent shopping experience

published

We recently furnished our holiday home and we were looking for affordable, good quality and cost-effective pieces. Fantastic Furniture was by far the best service provider we used during this process. Staff in all areas were friendly, helpful, knowledgeable, reliable and efficient. A fantastic experience all around!

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anna, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Love my new purchases

published

Made my purchase in-store, purchasing process was excellent as the staff were very friendly and helpful and were able to answer all my questions

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alison, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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Quality at Affordable Prices

published

I bought a bed and bed frame on the Fantastic Furniture website and I couldn't have asked for an easier process. Everything was simple and straightforward. The products also arrived in a timely fashion. Couldn't be happier!

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Vanessa G, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Annie and the Fantastic team

Chipping, damaged products

published

Found chipping on the seat of the chair during assembly. There is also chipping on the study table at the corner.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Great stuff!!

published

Great experience and knowledge from staff. Very helpful and honest. Up to date styles on all furniture. Definitely worth checking out! !

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Alex.P, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Singh

SinghMelbourne

Fantastic word is suitable for this furniture shop

published

Purchased Instore dining table set and everything was fantastic .price range was also not bad . Need more team member on floor.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Singh, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Great customer service

published

Went in store to purchase a sofa best customer service ever at the moorabbin store found exactly what we were looking for

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Slater, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store at Moorabbin. We hope to serve you again in the future! Regards Annie and the Fantastic team

Gina

GinaMelbourne

Nice product - helpful staff

published

Purchased in store with no problems and helpful staff . Plenty of choices with lots of different materials available .

Shop LocationVIC, Moorabbin
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gina, thank you very much for choosing to shop with us in Moorabbin and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Gina
Gina

Thanks Ryan

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Linda

LindaGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 3 likes

Fantastic Furniture...... perfect name

published

Really fantastic online service. Loving the value for money as well. Bought the Hayman Queen bed and it's quite solid and love the beach look. Not the first bed I've bought from FF (bought the Willow Double 2 years ago) and loved it. Don't expect high quality..... that's not what you pay for.... but it is really is value for money. Heads up.... cheaper to deliver online!

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Finally found what lv wanted at a cheap price

published

Iv had the easiest time purchased my item with help from the staff
Im so happy and l recommend fantastic furniture to my family and friends

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kezz p, thanks so much for choosing to shop with us in Moorabbin! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Carmen K

Carmen K

  • 3 reviews

Great value for money

published

Excellent service and follow-up, everything has worked very well in store service, delivery. Product selection and availability has been excellent. Staff have been very accommodating every time I needed to change anything.

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Fantastic everything, value and quality highly recommend

published

Bunk beds for my grandsons and a rug for my lounge room very happy with the price and range products

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Amit

AmitMelbourne

This is good and perfect furniture store for me

published

Yes it was very good processing and very easy things for who want buy online furniture it's very popular store

Shop LocationVIC, Moorabbin
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Amit, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Annie and the Fantastic team

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