- Verified customer
Great Product, unsettling experience.
We found the store easy to navigate, and the products are great. However I am uncomfortable that a business would offer payment options online and not in store (afterpay). While my lack of research into if it’s available in store is what caused us to walk in hoping to buy our new couch that way and be rejected. I am more taken aback that as quite a large company you’ll allow your employees to put effort into a sale and then have them sending people away to go online. We were served by a lovely gentleman however we had to walk away and make our ...final purchase online, both me and my mother coming from retail back grounds felt awful for wasting his time, we were happy to buy from him but his company wouldn’t allow it. Im not here to break down the logistics of why Fantastic Furniture can/ cannot have afterpay in store, I just want to highlight that it doesn’t appear fair on their employees. Also allowing people to request/ pay a little extra to have their purchases put together on delivery would be awesome.
Lyns Small Narrow Bookcase with Glass Door
I came across these bookcases while looking for something like a display cabinet & I spotted these at the back wall. I had never noticed them before. We decided to buy it as it suited what I wanted too use it for & it wasn't books but to display my royal doulton figurines & some vintage cups & saucers sets. I liked it mainly because it came with a glass door. The instructions to assemble were easy to follow. I am very happy with it & the price was reasonable.
Perfect for all furnitures you need
We purchase in-store at thomastown,the process was quick and easy,the service is fantastic..staff is attentive plus the quality and range of the product is excellent..we bought a couch and choose the fabric that we want for excellent value..
- Verified customer
Fantastic service , helpful staff, prompt delivery
I bought the Tokyo Queen Bed; it's a fantastic quality beautiful bed frame, the sales staff were terrific finding something in my budget, the delivery was prompt I bought the item online, and it was delivered the next morning.
5 star service
Was looking for a few items to furnish my new home . Stopped into Fantastic Furniture in Thomastown. Have to say i had the best service with lots of laughs from Anthony (hope i got the name right) . We ran around compiling the items i needed without effort in the midst of laughter as i connected really well with the staff.
Cut a long story short .. it was a pleasure shopping and the service was fantastic. I would definately be back to shop at fantastic furniture in Thomastown even though i live in the west.. all comes down to the great service of great staff...
Questions & Answers
do lowboys come assembled
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