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Fantastic Furniture VIC, Traralgon

Fantastic Furniture VIC, Traralgon

4.8 from 159 reviews · View Statistics

Reviews

4.8

159 reviews
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Mum setting up home

Mum setting up homeGippsland, VIC

  • 2 reviews

Return was easy and fast

published

Had to return bed due to poor manufacturing. Replaced with more expensive bed and delivered free.
Whole experience was easy and straightforward.
Sharon in store was a bubbly and engaging sales woman who made the experience extremely enjoyable.
Delivery for the replacement bed was easy and straightforward. Delivery driver called at approx 12 to let me know he would be there around 5pm. The single delivery driver struggled to carry the bed to my door (box should have been a two person lift). Perhaps ensuring a second mover for heavy items.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationTraralgon
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Mum setting up home

Mum setting up homeGippsland, VIC

  • 2 reviews

Very happy with options available

published

Pick up is amazing at this store. The boys out the back have the whole process streamlined. As I had a child in the car, they even loaded the items into my boot for me. Had a small issue with one out of 8 items, they had multiple amazing options to make the customer happy. Jess from customer service was amazing. So friendly and she made me feel like a valued customer.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Needs improvement! Manners don’t go astray!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Denise

DeniseGippsland, VIC

Unhappy

published

Never have any stock have to wait weeks so I buy from other suppliers online and have it iwithin 3 days. Have just re furnished my whole house from online ( not fantastic furniture) because everything I went to fantastic furniture for had to be ordered in with a 3 to 4 week wait. Would rather of shopped local and I tried but sorry can’t wait weeks for it. The staff are nice and it’s a nice place to go but unfortunately nothing is ever available on the day so have to shop elsewhere. Over the years I have been so frustrated trying to get what I want from fantastic furniture only to be told it has to be ordered in and it will take weeks.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTraralgon
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Chrissy

ChrissyGippsland, VIC

Looks great, just need guests to come and stay

published

I walked into the store and Christine offered to help me within the first couple of minutes. She was able to answer my questions and provide exactly what I was after. I was rapt that both the bed and mattress were in stock and could be delivered the next day. My husband assembled the bed with now problems.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationTraralgon, Victoria
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Denise

DeniseGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect! My living room looks stunning.

published

Really comfortable corner lounge in a great fabric. The stockholm coffe table and entertainment unit look fabulous and very easy to assemble. The prices are amazing fot the quality. Couldn't be happier with the purchases

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon, Vic
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Denise, thank you very much for shopping with us in Traralgon. We are so glad that you are happy with the feel of your new corner lounge, and we hope to serve you again in the near future. Regards Nick and the Fantastic Team.

Stacey C

Stacey CGippsland, VIC

Just what I wanted

published

Fantastic service, very friendly and knowledgeable. Had a great selection of products too look at, quality seems really good, and relatively easy to put together. Very satisfied with our purchase

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Stacey, thanks so much for shopping with us in Traralgon. We are so glad to hear about the service received and that you are satisfied with your purchase. We hope to see you in store again in the future. Regards Nick and the Fantastic Team.

Brodie18

Brodie18Gippsland, VIC

Fantastic Staff

published

I don’t normally write these types of things, however feel recognition should be given when it’s due! I had around 20 items delivered today and unfortunately on my last DIY item I found a damaged product. I phone your store straight away, and spoke with Christine. Christine was so helpful, very kind and understanding. Usually when you have to make these calls your reluctant as some companies make it very difficult. Thank you for making this whole process feel smooth and stress free.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Rachael longin

Rachael longinGippsland, VIC

Perfect addition to daughter bedroom

published

Store easily set out, clean and tidy. Staff friendly and knowledgeable when coming to products. Easy to order and staff appologitc for waiting time due to covid19.
Easy to assemble funiture

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTraralgon victoria
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachael, thanks so much for shopping with us in Traralgon. We are so glad to hear about your interaction and experience with our staff, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.

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The office

The office

  • 2 reviews

Exactly what I wanted

published

Good quality, very easy to assemble. Instructions very easy to read. Very detailed description. Lovely staff at Traralgon shop. Very helpful.
I will be returning in the future.
I’m very happy with my purchase.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us in Traralgon. It is great to hear that the team were so lovely and helpful. We look forward to seeing you back again in the future! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Sammi C.

Sammi C.Gippsland, VIC

Fantastic furniture.. FANTASTIC!

published

Super happy with new bed frame. Delivers exactly what it says on line.. staff amazing! Highly recommended to visit this store if you want to be happy.. fantastic, fun, smiles..

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sammi! Thanks so much for choosing to shop with us in Traralgon. We are so glad to hear about this experience, and we hope to see you in store again in the near future! Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Jessica

JessicaVictoria

Completely amazing

published

Everyone was extremely helpful had the item I was after and was in and out in less than 5 minutes was fantastic highly recommend visiting the Traralgon store for your needs great staff

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jessica, thanks so much for choosing to shop with us in Traralgon. We are so glad to hear about your in-store experience, and we hope to see you back again in the future. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

cuddles

cuddlesGippsland, VIC

  • 2 reviews

Thank goodness for Fantastic Furniture.

published

As soon as we walked in the door we were greeted and felt welcomed. The store is really layed out well and there is so many options to choice from. All of the Furniture is very modern and very well displayed. You could easily spend a hour or so just looking at all the beautiful items.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us in Traralgon. We are so happy to hear about your in store experience, and we hope to see you back again soon! Regards Nick and the Fantastic team.

excited for new items and changes to loungeroom

published

easy to manage store space but had to ask for product due to large range. If had walked another way would hve found products required easily.Staff members very helpful and knowledgeable of products.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kate! Thanks so much for shopping with us and taking the time to share your thoughts. We are glad to hear that you had such a positive experience and we hope to see you back again soon! Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Amy B.

Amy B.Gippsland, VIC

Value and expertise

published

The store was layed out well and the staff were extremely helpful. Even though the store was busy the staff still took time to service my needs. Due to the extra time spent in store I wound up spending more money and purchasing a package I am very happy with

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Amy, thanks so much for choosing to shop with us. We are glad to hear about your experience in the Traralgon store, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

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Karly

KarlyVictoria

  • 2 reviews

Fantastic!!

published

Website is easy to navigate and once we chose item we confirmed stock in store. The lady I spoke to was lovely and very helpful. Sharon confirmed stock, was able to advise the measurements of the boxes and she even held the items ready for us to purchase in store and quickly pick up from warehouse.
Very happy and will be returning for future purchase.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon, Vic
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Monica6753

Monica6753Pilbara, WA

  • 9 reviews
  • 5 likes

Great range

published

I loved that i found a amazing bedroom package that wasnt on the website but its perfect, the tallboy and side tables are high and have lots of draws and are good quality and the button bed is lovely

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Monica, thanks so much for choosing to shop with us in Traralgon. We are so glad to hear about this experience, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Kane

KaneGippsland, VIC

Excellent service

published

My whole experience was wonderful, Very good team didn't hassle me at all, were all very happy employees
had the stock that I was looking for the delivery fee's were cheap.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kane, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Marie

MarieGippsland, VIC

Awesome staff always ready to help. I love shopping here

published

It’s so easy to find everything you need and the warehouse staff load your stuff right in your car . They have a fantastic range of furniture. The staff are so pleasant, it makes it a pleasure to shop there

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marie, it is wonderful to hear you are enjoying our range and had positive experiences with our team in-store! We appreciate you sharing your experiences online and we hope to see you again soon. Kind regards Ryan and the Fantastic team

Fantastic Furniture Traralgon is "FANTASTIC"

published

Friendly happy staff who certainly know their products no pressure , guys in the warehouse are also lovely happy to help. Packing is great products are great. Happy experience as usual. :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTraralgon
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Eileen, thank you very much for choosing to shop with us in Traralgon and taking the time to share your experience with our team in-store! We hope to serve you again in the future. Regards Ryan and the Fantastic team

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Details

Compare all 84 Fantastic Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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